项目管理指导手册.docx

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1、A Guide to theProject Management Body of Knowledge(PMBOK Guide)0START0CHAPTER 70CONTENTS0CHAPTER 80LIST OF FIGURES0CHAPTER 90PREFACE0CHAPTER 100CHAPTER 10CHAPTER 110CHAPTER 20CHAPTER 120CHAPTER 30APPENDICES0CHAPTER 40GLOSSARY0CHAPTER 50INDEX0CHAPTER 6EXITA Guide to theProject Management Body of Know

2、ledge(PMBOK Guide)2000 EditionProject Management InstituteNewtown Square, Pennsylvania USA NAVIGATION LINKS ACRONYMS LISTLibrary of Congress Cataloging-in-Publication DataA guide to the project management body of knowledge (PMBOK guide).-2000 ed.p.cm.Includes biobliographical references and index.IS

3、BN 1-880410-22-2 (alk. paper)-ISBN 1-880410-23-0 (pbk. : alk. paper)1. Industrial project management. I. Title: PMBOK guide. II. Project Management Institute.HD69.P75 G845 2001658.404dc2100-051727CIPISBN: 1-880410-23-0 (paperback)ISBN: 1-880410-22-2 (hardcover)ISBN: 1-880410-25-7 (CD-ROM)Published b

4、y: Project Management Institute, Inc.Four Campus BoulevardNewtown Square, Pennsylvania 19073-3299 USA Phone: 610-356-4600 or Visit our website: www.pmi.org E-mail: pmihqpmi.org 2000 Project Management Institute, Inc. All rights reserved.PMI Publishing Division welcomes corrections and comments on it

5、s documents. In addition to comments directed to PMI about the substance of A Guide to the Project Management Body of Knowledge, please feel free to send comments on typographical, formatting, or other errors. Simply make a copy of the relevant page of the PMBOK Guide, mark the error, and send it to

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7、red in the United States and other nations; “PMBOK”, “PM Network”, and “PMI Today” are trademarks registered in the United States and other nations; and “Project Management Journal” and “Building professionalism in project management.” are trademarks of the Project Management Insti- tute, Inc.PMI bo

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9、 Or contact your local bookstore.Printed in the United States of America. No part of this work may be reproduced or transmitted in any form or by any means, electronic, manual, photocopying, recording, or by any information storage and retrieval system, without prior written permission of the publis

10、her.The paper used in this book complies with the Permanent Paper Standard issued by the National Information Stan- dards Organization (Z39.481984).Printed and bound by Automated Graphic Systems, White Plains, Maryland, USA.1 0987654321ContentsList of Figures Preface to the 2000 Edition vii ixSectio

11、n IThe Project Management Framework 1Chapter 1Introduction 31.1 Purpose of This Guide 31.2 What Is a Project? 41.3 What Is Project Management? 61.4 Relationship to Other Management Disciplines 91.5 Related Endeavors 10Chapter 2The Project Management Context 112.1 Project Phases and the Project Life

12、Cycle 112.2 Project Stakeholders 162.3 Organizational Influences 182.4 Key General Management Skills 212.5 Social-Economic-Environmental Influences 26Chapter 3Project Management Processes 293.1 Project Processes 293.2 Process Groups 303.3 Process Interactions 323.4 Customizing Process Interactions 3

13、73.5 Mapping of Project Management Processes 38Section IIThe Project Management Knowledge Areas 39Chapter 4Project Integration Management 414.1 Project Plan Development 424.2 Project Plan Execution 464.3 Integrated Change Control 47Chapter 5Project Scope Management 515.1 Initiation 535.2 Scope Plann

14、ing 555.3 Scope Definition 575.4 Scope Verification 615.5 Scope Change Control 62Chapter 6Project Time Management 656.1 Activity Definition 656.2 Activity Sequencing 686.3 Activity Duration Estimating 716.4 Schedule Development 736.5 Schedule Control 79Chapter 7Project Cost Management 837.1 Resource

15、 Planning 857.2 Cost Estimating 867.3 Cost Budgeting 897.4 Cost Control 90 ACRONYMS LISTA Guide to the Project Management Body of Knowledge (PMBOK Guide) 2000 Edition2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA NAVIGATION LINKSvChapter 8Project Quality

16、Management 958.1 Quality Planning 978.2 Quality Assurance 1018.3 Quality Control 102Chapter 9Project Human Resource Management 1079.1 Organizational Planning 1089.2 Staff Acquisition 1129.3 Team Development 114Chapter 10Project Communications Management 11710.1 Communications Planning 11910.2 Inform

17、ation Distribution 12110.3 Performance Reporting 12210.4 Administrative Closure 125Chapter 11Project Risk Management 12711.1 Risk Management Planning 12911.2 Risk Identification 13111.3 Qualitative Risk Analysis 13311.4 Quantitative Risk Analysis 13711.5 Risk Response Planning 14011.6 Risk Monitorin

18、g and Control 144Chapter 12Project Procurement Management 14712.1 Procurement Planning 14912.2 Solicitation Planning 15212.3 Solicitation 15312.4 Source Selection 15512.5 Contract Administration 15612.6 Contract Closeout 158Section IIIAppendices 161Appendix AThe Project Management InstituteStandards

19、-Setting Process 163Appendix BEvolution of PMIs A Guide to theProject Management Body of Knowledge 167Appendix CContributors and Reviewers ofPMBOK Guide 2000 Edition 175 Appendix DNotes 179Appendix EApplication Area Extensions 181Appendix FAdditional Sources of Information onProject Management 185Ap

20、pendix GSummary of Project ManagementKnowledge Areas 189Section IVGlossary and Index 193Glossary 195Index 211vi NAVIGATION LINKS ACRONYMS LISTA Guide to the Project Management Body of Knowledge (PMBOK Guide) 2000 Edition2000 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 190

21、73-3299 USAList of FiguresFigure 11.Overview of Project Management Knowledge Areas and Project Management Processes 8Figure 12.Relationship of Project Management to Other Management Disciplines 9Figure 21.Sample Generic Life Cycle 13Figure 22.Representative Life Cycle for Defense Acquisition, per US

22、 DODI 5000.2(Final Coordination Draft, April 2000) 14Figure 23.Representative Construction Project Life Cycle, per Morris 15Figure 24.Representative Life Cycle for a Pharmaceuticals Project, per Murphy 16Figure 25.Representative Software Development Life Cycle, per Muench 17Figure 26.Organizational

23、Structure Influences on Projects 19Figure 27.Functional Organization 20Figure 28.Projectized Organization 21Figure 29.Weak Matrix Organization 22Figure 210.Balanced Matrix Organization 22Figure 211.Strong Matrix Organization 23Figure 212.Composite Organization 23Figure 31.Links among Process Groups

24、in a Phase 31Figure 32.Overlap of Process Groups in a Phase 31Figure 33.Interaction between Phases 31Figure 34.Relationships among the Initiating Processes 32Figure 35.Relationships among the Planning Processes 33Figure 36.Relationships among the Executing Processes 35Figure 37.Relationships among t

25、he Controlling Processes 36Figure 38.Relationships among the Closing Processes 37Figure 39.Mapping of Project Management Processes to the Process Groups and Knowledge Areas 38Figure 41.Project Integration Management Overview 42Figure 42.Coordinating Changes Across the Entire Project 48Figure 51.Proj

26、ect Scope Management Overview 52Figure 52.Sample Work Breakdown Structure for Defense Material Items 58Figure 53.Sample Work Breakdown Structure Organized by Phase 59Figure 54.Sample Work Breakdown Structure for Wastewater Treatment Plant 60Figure 61.Project Time Management Overview 66Figure 62.Netw

27、ork Logic Diagram Drawn Using the Precedence Diagramming Method 69Figure 63.Network Logic Diagram Drawn Using the Arrow Diagramming Method 70Figure 64.PERT Duration Calculation for a Single Activity 76Figure 65.Project Network Diagram with Dates 77Figure 66.Bar (Gantt) Chart 78Figure 67.Milestone Chart 79Figure 71.Project Cost Management Overview 84Figure 72.Illustrative Cost Baseline Display 90Figure 81.Project Quality Management Overview 96Figure 82.Cause-and-Effect Diagram 99Figure 83.Sample Process Flowchart