2022年国开(中央电大)本科《商务英语3》形考任务(单元自测1至8)试题及答案.docx

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1、2022年国开(中央电大)本科商务英语3形考任务(单元自测1至8)试题及答案 国开本科商务英语3形考任务试题及答案 说明：课程代码：04011。 适用专业及层次：会计学、金融学、市场营销和物流管理本科。 平台考试网址：http：/。 单元自测1 试题及答案 题目依次是随机的，运用查找功能（CtrlF）进行搜寻 题目 Why did you choose our company？ _ 答案 Sorry, I didnt catch that. Would you say it again? 题目 Can you show me the schedule？ _. 答案 Sure, a tight

2、schedule as usual 题目 But what do you want me to do there？ _ 答案 You have to give a presentation on what our products are. 题目 Morning, Maggie. Could you talk briefly about your career development？ _ 答案 Thanks for giving me this opportunity. I started as a clerk in the 题目 You need to pay a visit to our

3、 important customers from _Chamberlain Automation Systems Company in Washington. _ 答案 Sorry, can you repeat the name of the company? 题目_ a vacation is always a good way to get relaxation and refreshment. 答案 Taking 题目Before I came to America, I _as an executive secretary with a trading company for on

4、e year in Britain. 答案 hadworked 题目Good manners may be varied _cultural backgrounds. 答案 due to 题目I led and _a sales team of 20 people. 答案 motivated 题目I was _ devising sales strategies and targets for the West Region. 答案 responsible for 题目Is _ possible to take a 10-minute break during the meeting tomo

5、rrow morning？ 答案 it 题目Sometimes your body language, gestures and expressions may tell people _ about you than the words you use. 答案 more 题目The following hints may help you stay energized, or at least _ until you can make the time for rest. 答案 get you going 题目When talking to people within your compan

6、y _dont speak your language, you may have to use English. 答案 who 题目You are the right person for the job that_ your application _the advertisement. 答案 relatesto 二、阅读理解 阅读下面的文章，依据文章内容给题目选择正确的答案。（每题10分） In business, people have to deal in person with all kinds of people. When talking to people within y

7、our company who dont speak your language, you may have to use English；these people may be colleagues or co-workers who may work with you in your own department, in another part of the building or in another branch. And you may also have to deal with people from outside the organization：clients, supp

8、liers, visitors and members of the public. Moreover, these people may be friends or strangers people of your own age, or people who are younger or older than you. The relationship you have with a person determines the kind of language you use. For example, its not appropriate to say Hi, how are you!

9、 when meeting the Managing Director of a large company or to sayGood morning, its a great pleasure to meet youwhen being introduced to a person youll be working closely with in the same team. People usually form an impression of you from the way you speak and behave not just from the way you do your

10、 work. People in different countries have different ideas of what sounds friendly, polite or sincere and of what sounds rude or unfriendly! Good manners in your culture may be considered bad manners in another. Sometimes your body language, gestures and expressions may tell people more about you tha

11、n the words you use. 题目6：The topic of the passage is _. 答案dealing with people in business 题目7：The language you use when talking with people in business is decided by _. 答案 your relationship with the particular person 题目8：People usually form an impression of you from _. 答案 your language and manners 题

12、目9：Good manners in your culture may be considered bad manners in another._ Good manners_ in this statement mean _. 答案 to behave politely 题目10：The message of the article is that _. 答案 dealing with people successfully in business is not easy 单元自测2 试题及答案 题目依次是随机的，运用查找功能（CtrlF）进行搜寻 题目 _. Thank you. I mu

13、st say I have a great staff. 答案 Its a pleasure to meet you, Ben. So youre the one responsible for those outstanding sales figures Ive seen. 题目 _. We are headquartered in Shanghai. 答案 Where are your headquarters? 题目 _. Well, it is a separate department. But there are two laboratories, one at each pro

14、duction plant. 答案 What about the Research and Development Department? 题目 _. Yes, certainly. We are a medium firm with about two thousand people in two different plants. 答案 Could you tell me how your company is actually organized? 题目 Kathy，Id like you to meet Maggie Jacobs. _, Maggie. Youre doing a g

15、reat job. 答案 Im pleased to meet you 题目Being an_ manager means knowing when to use the right management style. 答案 effective 题目Finally, they return the_ to the people who bought shares in the company. 答案 profits 题目I didnt know you _ a previous supplier. 答案 were 题目Sometimes a situation will_ a direct s

16、tyle of management. 答案 call for 题目They _ over at great length the matter of how to increase the sale of your products last night. 答案 talked 题目What _ we do if the company cut down on ads？ 答案 shall 题目You just send the faulty product back to them and they_ it free of charge. 答案 will replace 题目Young peo

17、ple can learn how entrepreneurship works by_their own companies. 答案 operating 题目Your T shirts found a ready market in the eastern part of our country _ 2022. 答案 in 阅读下面的文章，依据文章内容给题目选择正确的答案。（每题10分） THREE EFFECTIVE MANAGEMENT STYLES Being an effective manager means knowing when to use the right manage

18、ment style. Some styles, for instance, are more people-oriented, while others tend to focus on a project or product. The management style you select will depend on your people skills and knowledge, available resources , desired results, and, of course, the task before you. The common management styl

19、es can be summarized into three categories. The participatory style is the first of its kind. Here, it is critical to give each employee an entire task to complete. If thats not possible, make sure the individual knows and understands his or her part as it relates to the project or task. When people

20、 in your team know where they fit in the big picture, theyre more likely to be motivated to complete the task. Following that, we have the directing style. Sometimes a situation will call for a direct style of management. Perhaps a tight deadline looms, or the project involves numerous employees and

21、 requires a top-down management approach. Here, a manager answers five questions for the employees：What？ Where？ How？ Why？ and When？ Let employees know what they need to do, how theyre going to do it, and when the questions must be finished. The last one is the teamwork style. If you want to speed up

22、 a project and choose the best process for completing that project, managing by teamwork is the way to go. When you motivate people to pool their knowledge, the results may exceed your expectations. Often, teams can tackle problems more quickly than what you can accomplish on your own. The give-and-

23、take can create a process that you can repeat in other projects. 1. Being an effective manager lies in knowing the right _.A；B；C A. knowledge B. skills 答案 C. management style 2. Which of the following is NOT mentioned as a focus of different management styles？A；B；C 答案 B. Customers. 3. Which of the f

24、ollowing cant be inferred from the passage？A；B；C 答案 A. The management style is likely to change because the manager has been replaced. 4. When people in your team know where they fit in the big picture, they are more likely to be _ to complete the task.A；B；C 答案 C. inspired 5. If you want to speed up

25、 a project and choose the best process for completing that project, you can resort to _.A；B；C 答案 A. team work 阅读下面的文章，依据文章内容推断文章后的句子是正确（T）还是错误（F）。（每题10分） LEARNING BUSINESS SKILLS THROUGH JUNIOR ACHIEVEMENT Junior Achievement is an international movement to educate young people about business and eco

26、nomics for the purpose of helping them prepare to succeed in a world economy.11 The organization is the largest of its kind. Junior Achievement has gone through different stages in its development. 12 It was started by two business leaders, Horace Moses and Theodore Vail, and Senator Murray Crane in

27、 1919 in Springfield, Massachusetts. The organization started with a small number of children aged ten to twelve. For more than 50 years, Junior Achievement programs met after school as a group of business clubs. But in 1975, Junior Achievement began to offer classes during school hours. Many more y

28、oung people joined the organization once it began to teach business skills as part of the school day. In 2004, Junior Achievement Worldwide was formed. The Junior Achievement programs teach about businesses, how they are organized, and how products are made and sold.13 The programs also teach about

29、the American and world economies and business operations. Young people can learn how entrepreneurship works by operating their own companies. For instance, the students develop a product and sell shares in their company. They use the money to buy the materials they need to make their product, which

30、they then sell. Finally, they return the profits to the people who bought shares in the company. It is reported that in the United States alone, there are more than 22,000 places that hold Junior Achievement events currently. According to Junior Achievement, about 287,000 volunteers support its prog

31、rams around the world. 1. This passage is about Junior Achievement，an international movement to educate young people about businesses and economics. 答案 T 2. Junior Achievement was started by two business leaders in Massachusetts. 答案 F 3. Classes during school hours have been available in Junior Achi

32、evement for more than 60 years. 答案 F 4. Junior Achievement has been worldwide since 1919. 答案 F 5. Volunteers of Junior Achievement teach about the American and world economies and business operations. 答案 T 单元自测3 试题及答案 题目依次是随机的，运用查找功能（CtrlF）进行搜寻 题目Additionally, make sure that your password is long en

33、ough to _ easily being hacked. 答案 prevent it from 题目Ill _ the exchange rate and service charge and then type up the check for you. 答案 figure out 题目In addition, you are required to _ the Bank _ your Social Security Number and two valid identification documents. 答案 providewith 题目In order to make prope

34、r reservations, will you send your acceptance to the attention of the General Office _ a week before that day？ 答案 no later than 题目Most banks have a section _ you set up payees. 答案 in which 题目The bank _ grand door faces south is Bank of China. 答案 whose 题目The only thing I have is this bill _ the publi

35、shers name and address _ it. 答案 withon 题目This is the best business program _ has been accomplished this year. 答案 that 题目This will make_ easier to transfer money and make loan payments online. 答案 it 题目You can send them gifts _ your best clients. 答案 in honor of 二、翻译（每题10分） 1.It is important to clear y

36、our cookies after each banking session, especially at a public computer.A；B；C 答案A. 重要的是在每次银行交易业务结束后，要清除你的上网痕迹，尤其是在公共电脑上。 2. For further information, you can call at the banks customer service hotline 12345 to extension 3124, or pay a visit towww 答案C. 要了解更多信息，你可以拨打银行客服热线12345转分机3124，或者访问www 答案A. 网上银行

37、是指通过互联网在平安的网站上实现的银行业务活动。 4. Thus you can protect yourself from identity theft.A；B；C 答案B. 这样，你就可以爱护自己，避开身份被盗用。 5. You can inform your bank of your account number so that your money can be transferred directly.A；B；C 答案A. 你可以把你的账号告知银行，以便你的钱干脆转账。 二、阅读理解（每题10分） CHOOSE THE BEST ITEM TO COMPLETE THE DIALOG

38、. _Jenny comes to a bank to open an account. A clerk _comes_ up to help her._ A. THEN PLEASE JUST FILL IN THIS FORM WITH YOUR NAME AND ADDRESS IN CAPITAL LETTERS. B. IM AFRAID I DIDNT QUITE CATCH THAT. C. ID LIKE TO OPEN AN ACCOUNT. D. THEN YOUD BETTER OPEN A CURRENT ACCOUNT. E. WELL CONTACT YOU AS

39、SOON AS IT COMES. Clerk：Good afternoon. Can I help you？ Jenny：Yes, 答案A . Clerk：A deposit account or a current account？ Jenny：Er, Im not sure. You see, I have monthly remittances sent to me from the Canada Embassy and Id like to have the money paid into an account. Clerk: 答案A The bank will give you a

40、 check book and you can take money out when you need it. Jenny：Fine. What do I have to do？ Clerk：Do you have any form of ID？ Jenny：Will my passport do？ Clerk：Sure. 答案A Jenny：No problem. Its done. Clerk：And could you give me your signature here？ Jenny：Sorry？答案A Clerk：Please sign your name in the blan

41、k space below. Jenny：I see. Now here you are. Clerk：Thank you. It will take a few days for your check book to arrive. 答案A You can inform your embassy of your account number so that your money can be transferred directly. Jenny：Thank you very much. 单元自测4 试题及答案 题目依次是随机的，运用查找功能（CtrlF）进行搜寻 题目_ your pric

42、e be competitive and date of shipment acceptable, we intend to place a large order with you. 答案 Should 题目An example of soft sell is to distribute free samples _ customers often respond favorably. 答案 to which 题目Businesses can use free samples to build rapport and _ customers _ products or services. 答

43、案 engageto 题目Moreover, reservations by credit card four weeks _ guarantee availability of the room size required. 答案 in advance 题目Our new type of treadmill _ release next month. 答案 is due for 题目She is the CEO of Roston Sport Accessories_ I told you. 答案 about whom 题目So I have a number of other _ up m

44、y sleeve, as well. 答案 tricks 题目The newly-designed ad _ brought about a higher click through rate by the end of next month. 答案 will have 题目We sell insurance cover, the _ you pay will depend on the cover you require. 答案 charge 题目We will have flown for 13 hours by the time we _ to New York. 答案 will get

45、 阅读下面的文章，依据文章内容给题目选择正确的答案。 Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understand. Both of them can work. The effect depends on the type of customers and the type of products. A hard sell is a kind of more direct and forceful sales tactics.

46、The sales person just keeps explaining how good the product is, why people should buy it and even how the prices might increase if the consumer walks off. A soft sell is a different approach. The sales person tries to build trust with consumers. He doesnt put pressure on them to buy things, just recommending a product and letting the consumers make their own decisions. An example of soft sell is to distribute free sampl