2022年酒店英文道歉信.docx

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1、2022年酒店英文道歉信酒店英文致歉信在现实社会中，我们都可能会用到致歉信，致歉信是要向对方陈述自己不当行为给对方造成不利影响的歉意，或者说明无法答应对方不违常理的所托的缘由。信任许多挚友都对写致歉信感到特别苦恼吧，下面是我为大家整理的酒店英文致歉信，欢迎大家借鉴与参考，希望对大家有所帮助。酒店英文致歉信1Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously i

2、mprove our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.May the year of the Rabbit bring you joy and prosperity.Yours Sincerely,Alfred ZhuangFront Office Manager酒店英文致歉信2Dear Ms. Iwasaki,Thank you for your p

3、ositive comments regarding your experience while staying with the Westin Shanghai.At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki,

4、as weve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checkin

5、g in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your request.酒店英文致歉信3敬爱的客人：您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的致歉。由于近来客人较多，客房惊慌，导致有些客人无法入住，我们深感愧疚。我们可以介绍您去与

6、我们同等档次的酒店，还有不知您方不便利把您的姓名和联系方式留下，假如有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们确定在您入住时给你肯定折扣折并免费供应早餐。祝您过得开心!XXX酒店20xx年x月x日酒店英文致歉信4November 03, 1999Mr. Shen Nan PingFlat 20F, Block 1Robinson Heights8 Robinson RoadHong KongDear Mr. ShenWe are sorry to learn of the unpleasant experience you had encountered durin

7、g your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.We have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as huma

8、n error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amountIndicated for your reference and perusal. If you have any queries, please do not hesitate to contactUs.

9、Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.Your sincerelyFront Office Manager.第4页 共4页第 4 页 共 4 页第 4 页 共 4 页第 4 页 共 4 页第 4 页 共 4 页第 4 页 共 4 页第 4 页 共 4 页第 4 页 共 4 页第 4 页 共 4 页第 4 页 共 4 页第 4 页 共 4 页