2022年英文道歉信模板10篇.docx

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1、2022年英文道歉信模板10篇英文致歉信模板10篇在现实社会中，须要运用致歉信的场合越来越多，在写作上，致歉信有肯定的书写规范。你所见过的致歉信是什么样的呢？下面是我为大家整理的英文致歉信10篇，仅供参考，希望能够帮助到大家。英文致歉信 篇1游客挚友们：首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的看法，今年在政府论坛上有两封公开指责我们的帖子，说实在的，刚刚看到的时候，心里的确是堵得慌的，不兴奋的，总觉得目前国内旅游市场大环境就是这个样子，大社不强，小社散差，从业人员服务意识、技能普遍不强等等，刚起先，我们的确给自己找了一些自我劝慰的借口。现在再仔细思索这个问题，我们觉得，

2、做为从业人员有责任、有义务，也必需为游客供应更为轻松、欢乐的旅游时间。坦诚的说，今年7、8两个暑期月份下来，在我们质检回访过程中，所发觉存在质量问题的，游客投诉到公司的也绝不仅此两例。我们总结分析下来，存在质量问题的主要是散客出游群体，暑期质量问题一般简单出现在车辆空调不好，某些导游看法存在问题，以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类，一类是组团旅行社，我们*就是这样类型的旅行社，面对终端客户收取客源;一类是地接旅行社，主要接待外地游客来本地旅游;第三类是同行批发旅行社，如扬州苏之旅旅行社，仪征旅行社同行受制于客源量问题，收到游客报名后，无法独立发团，只能交给这样的批发旅行

3、社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社，从某种程度上来说，仪征散客出游，选择哪家旅行社报名的差别是不大的，唯一的区分所在是旅行社经营者的思路，以及遇质量投诉后，规模大一些的旅行社对批发旅行社的牵制实力会更强一些，仅此两点而已。关乎旅游质量还有一个很重要的点，就是导游，景点美不美，全靠导游一张嘴。好的导游除了在讲解上会更为精彩外，对于游客心理的把握实力通常也会很强，会有较强的协调沟通实力，而目前导游的生存状态基本上都是以兼职为主，这种生存状态，也从很大程度上导致了其责任心的下降，因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游，

4、而是因为旅游业的季节性特殊强，旺季再多导游也不够用，进入12月份以后的3个月淡季对于小旅行社而言，可能1个导游都嫌多，这个微利行业人力成本应当是最大的成本了，所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名，在扬州地区算得上是规模浩大的一支导游队伍了，但也只能应对平常季节的客流量，遇上旺季，也只能望洋兴叹，比如贴子中所提到的西安团队，就是一个主要由兼职导游带队的团队。从我们自身的角度来讲，我们必需仔细反思这个行业，仔细反思自已，假如不能真正将客户赢这个第一戒写到我们每个员工心里去，*旅行社终将被市场淘汰。从上周起，我们已经起先在全力以赴探讨游客旅游体验的

5、问题，我们希望尽快将我们的服务意识、服务技能，快速从对人的服务，提升至对客户的服务。我们将尽已所能去改造现有的工作流程，我们信任，从我们做起，终将能够逐步变更旅游业的现状，终将实现给游客创建轻松欢乐时间这个最终目标。当然，接下来可能还会有质量问题出现，还会有游客投诉，但我们会以最好的状态，快速处理这类的质量问题，给游客一个尽可能满足的答复。英文致歉信 篇2Dear Sir or Madam,Thank you for letter of 5 May 20xx.I must apologies for the delay in replying to your letter of 15 Apri

6、l. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.I enclose the price list of our company as requested and look forward to hearing from you.Your sinc

7、erely英文致歉信 篇3Dear Kate:Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me.Never having seen the book, She was so interested in it that I had to reta

8、in it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.Thanking you again for the loan.Sincerely yours,英文致歉信 篇4Dear,I am terrible sorry for not having attended your class on time. Because I had got a

9、 headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly.To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English. I think you will be my best teacher to hel

10、p me improving my English Level. So I apologize again for my not attend your class. I will make my great effort on English in the future and will not make you disappointment next time!Excuse me for my unintentional fault!Sincerely yours,xin英文致歉信 篇5Dear Mr. Smith,I am indeed very sorry that I missed

11、the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.I sincerely hope yo

12、u can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you.Once again, I apologize for any inconvenience caused.Sincerely yours,xxx英文致歉信 篇6Di

13、rections: You were unable to attend Mr. Smiths examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.Write the letter with no less than 100 words. Do not sign your own name at end o

14、f the letter. Use Wang Hua instead. Do not write the address.Dear Mr. Smith,I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning a

15、nd my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to dis

16、cuss this possibility with you. Once again, I apologize for any inconvenience caused.Sincerely yours,Wang Hua英文致歉信 篇7Dear Martin,I am looking forward to your visit. Just think, after all these years of writing to each other, we will finally have the chance to meet! However, I am sorry that I will no

17、t be able to meet you at the airport as soon as you arrive.The reason is that your flight will arrive early in the morning, and the earliest I can get To the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you w

18、ait.By the way, as we have never met I must tell you how to recognize me. I am of medium height and have a small moustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.Looking forward to our meeting.Yours sincerely,Li Ming英文致歉信 篇8Dear guests:A: hello! Let

19、 me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. Due to the recent guest is more, guest room nervous, lead to some guests cannot check-in, we deeply sorry.We can recommend you to the same class with us in the hotel, and I dont know you is not convenie

20、nt to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast.I wish you have a good time!英文致歉信 篇9Ms. MITSUKO IWASAKI3-16-6-804, HIGAS

21、HISUNAKOTO-KUTOKYO, 136-0074Dear Ms. Iwasaki,Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and commu

22、nicated to all concerned for immediate improvement. Ms. Iwasaki, as weve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.Upon your arrival, our agent failed to locate your reservation. We sincerely apology as ou

23、r associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy yourMr. Cheung, Thank you again for givin

24、g us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.May the year of the Rabbit bring you joy

25、and prosperity.Yours Sincerely,Alfred ZhuangFront Office ManagerNovember 03, 1999Mr. Shen Nan PingFlat 20F, Block 1Robinson Heights8 Robinson RoadHong Kong英文致歉信 篇10Dear guest:Hello, first of all, please allow me to apologize for the inconvenience you have encountered in the absence of a room booked.

26、 We are so sorry that some guests are unable to move in due to the fact that the rooms are so crowded recently.We can recommend you to us with the same level of the hotel, there is not convenient for you to leave your name and contact information, if there is a room for the first time we will inform

27、 you and take you back for free, in order to express our apologies, we decided you check in to give you some discount discount and free breakfast.Have a good time!第11页 共11页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页