商务英语工作项目实训(第三版)英文版全书电子教案正本书课件全套ppt最全教学教程电子讲义.pptx

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1、商务英语商务英语工作项目实训工作项目实训Unit One Unit One Greetings and IntroductionsGreetings and Introductions 3I. Learning ObjectivesAt the end of this lesson, you will be able to know： 1. Basic greetings in English2. Greetings before a conversation3. Greetings in the classroom4. Greetings in business5. Greetings at

2、 a party or social event6. How to Address People in English4II. Background Knowledge1. Basic Greetings in EnglishIt is polite to greet a person you know. However, you dont always have time to stop and have a conversation. Just remember to smile as you say hello. A small wave is also polite. Sometime

3、s you pass the same person a second time on the same day. You can say hello again or just smile.TipsSlow down to greet someone you know. You dont have to stop what you are doing (walking, working, and shopping).Say an appropriate form of hello.Smile and wave.5II. Background Knowledge1. Basic Greetin

4、gs in EnglishUseful PhrasesHello.Hi.Hey!Good morning.Whats up?Howve you been?Hows it going?Whats going on?Whats new?Whats happening?6II. Background Knowledge2. Greetings before a ConversationSometimes you stop and talk for a minute as you say hello. This type of greeting is followed by a conversatio

5、n. Close friends often hug when they greet each other, especially after a long time without seeing one other. Men sometimes give each other a hand shake or a high-five (touch palms above the head).TipsStand near a person and say hello.Express happiness to see a person.Ask a question or begin a conve

6、rsation.7II. Background Knowledge2. Greetings before a ConversationUseful PhrasesNice to see you.Long time no see. (I havent seen you in a while.)What have you been up to?How are things?Its been a while. (Its been a while since I saw you last time.)Whats new?Not much. (answer to Whats new?)8II. Back

7、ground Knowledge2. Greetings before a ConversationPair Practice A: Hi Corey.B: Hey, Jennifer. Good to see you.A: You too. Howve you been?B: Busy, you?A: Pretty good. Hows your new job?B: Its okay. Theres a lot to learn. Whats new with you?A: Not much. The kids are back at school.9II. Background Know

8、ledge2. Greetings before a ConversationFurther Practice for PairsAdd a third speaker and create your own lines.Add an unexpected interruption (bus arrives, friend comes out of a store, child fusses).Write the next four lines between the two speakers.Write an inappropriate line and explain why it sho

9、uld not be part of the greeting.Create a new dialogue that takes place between people who start up a conversation.10II. Background Knowledge3. Greetings in the Classroom TipsSay hello and exchange names.Exchange nationalities.Engage in one line of small talk (weather, surroundings, news).Useful Phra

10、sesIm from.(city or country)I hear its beautiful/hot/expensive there.How do you like it here?How long have you been here?11II. Background Knowledge3. Greetings in the Classroom Pair PracticeA: Hello. Im Sasha.B: Hi Sasha. Im Brent. (Hold out hand to shake)A: Nice to meet you Brent. Where are you fro

11、m?B: Chicago, Illinois. And you?A: Im from Australia. I live in a small town near Sydney.B: Australia. Wow. Ive always wanted to go there. How long have you been in Canada?A: I just arrived this week. Its my first day of school.B: Really? I think youll love Vancouver. Its not too hot and not too col

12、d.12II. Background Knowledge3. Greetings in the Classroom Further Practice for PairsAdd a third speaker and create your own lines.Add an unexpected interruption (attendance being called, lesson starting).Write the next four lines between the two speakers.Write an inappropriate line and explain why i

13、t should not be part of the greeting.Create a new dialogue that takes place between people in a classroom setting.13II. Background Knowledge4. Greetings in BusinessTipsIntroduce yourself with name and title.Shake hands.Express happiness to meet the other person.Give or accept directions.Useful Phras

14、esPlease have a seat.Thanks for agreeing to meet with me.Hell be right with you.Can I offer you something to drink?My pleasure.14II. Background Knowledge4. Greetings in BusinessPair PracticeA: Hello. Im Mia Connors.B: Hi Mia. Im David Sinclair, and this is my partner Gina Evans. (Hold out hand to sh

15、ake)A: Nice to meet you Mr. Sinclair and Mrs. Evans. Thank you for taking the time to meet with me today.B: Its our pleasure. And please, call us David and Gina. Can I take your coat?A: Thank you.B: No problem. Please take a seat and well be right with you. I just have to make a quick phone call.15I

16、I. Background Knowledge4. Greetings in BusinessFurther Practice for PairsAdd a third speaker and create your own lines.Add an unexpected interruption (phone call, fax coming in, secretary).Write the next four lines between the two speakers.Write an inappropriate line and explain why it should not be

17、 part of the greeting.Create a new dialogue that takes place between people in a business situation.16II. Background Knowledge5. Greetings at a Party or Social EventTipsSay hello and introduce yourself to a person who is not in a conversation.Talk about your relationship to the host.Discuss one part

18、y related item (food, theme, length of stay).17II. Background Knowledge5. Greetings at a Party or Social EventUseful PhrasesWho are you here with?How do you know Jane? (party hostess)I dont think weve met before.Have you been here long?Have you tried the cheese dip/dessert/punch?Where did you get yo

19、ur costume?The food looks great. I cant wait to try the dip.I love your dress/shirt/hat. It really suits you/looks good on you.These decorations are wonderful. I love the table cloth/balloons/flowers.18II. Background Knowledge5. Greetings at a Party or Social EventPair PracticeA: I dont think weve m

20、et. Im Stacey. (Hold out hand to shake)B: Hi Stacey. Im Karl.A: Hi Karl. So, how do you know Jane?B: Oh, Jane and I used to work together at a coffee shop.A: Oh, you mean when you were working in Japan?B: Thats right. And how do you know her?A: Actually, Jones is my cousin. Our moms are sisters.B: N

21、o way! You two dont look anything alike.19II. Background Knowledge5. Greetings at a Party or Social EventFurther Practice for PairsAdd a third speaker and create your own lines.Add an unexpected interruption (phone ringing, new friend arrives, host needs help).Write the next four lines between the t

22、wo speakers.Write an inappropriate line and explain why it should not be part of the greeting.Create a new dialogue that takes place between people in a social setting.20II. Background Knowledge6. How to Address People in EnglishAsking the QuestionWhat should I call you?What should I call your mum/t

23、he teacher/the manager?Can I call you first name ?Is it okay if I call you the nickname youve heard others use ?Whats your name? (used in a casual situation like a party or classroom where first names are used)21II. Background Knowledge6. How to Address People in EnglishAnswering the QuestionIf they

24、 seem unsure about how to pronounce your name, or you want them to call you something more casual, help them out:Please, call me first name.You can call me nickname or short form.22II. Background Knowledge6. How to Address People in EnglishFormal Titles in EnglishExcuse me, Sir or Pardon me, Madam/M

25、aam. Hello Sir or Good morning, Madam/Maam.Yes, Sir! (or Yes, Madam/Maam!) Informal Titles in EnglishFirst name (friends, students, children)Miss/Mr. + first name (sometimes used by dance or music teachers or childcare workers)23II. Background Knowledge6. How to Address People in EnglishTitles of Af

26、fectionHoney (child, romantic partner, or younger person)DearSweetieLoveDarlingBabe or Baby (a romantic partner)Pal (father or grandfather calls male child)Buddy or Bud (very informal between friends or adult-to-child; can be seen as negative)24III. Warming-up ExercisesPair Practice 1:A: Hi Carro.B:

27、 Hey, Jennifer. Good to see you.A: You too. Howve you been?B: Busy, you?A: Pretty good. Hows your new job?B: Its okay. Theres a lot to learn. Whats new with you?A: Not much. The kids are back at school.25III. Warming-up ExercisesPair Practice 2：A: Hello. Im Sara.B: Hi Sara. Im Kent. (Hold out hand t

28、o shake)A: Nice to meet you Kent. Where are you from?B: Chicago, Illinois. And you?A: Im from Australia. I live in a small town near Sydney.B: Australia. Wow. Ive always wanted to go there. How long have you been in Canada?A: I just arrived this week. Its my first day of school.B: Really? I think yo

29、ull love Vancouver. Its not too hot and not too cold.26III. Warming-up ExercisesPair Practice 3：A: Hello. Im Marry Collins.B: Hi Marry. Im David Sidney, and this is my partner Gorge Evans. (Hold out hand to shake)A: Nice to meet you Mr. Sidney and Mr. Evans. Thank you for taking the time to meet wit

30、h me today.B: Its our pleasure. And please, call us David and Gorge. Can I take your coat?A: Thank you.B: No problem. Please take a seat and well be right with you. I just have to take make a quick phone call.27III. Warming-up ExercisesPair Practice 4：A: I dont think weve met. Im Tracy. (Hold out ha

31、nd to shake)B: Hi Tracy. Im Michel.A: Hi Michel. So, how do you know Jones?B: Oh, Jones and I used to work together at a coffee shop.A: Oh, you mean when you were working in Japan?B: Thats right. And how do you know her?A: Actually, Jones is my cousin. Our moms are sisters.B: No way! You two dont lo

32、ok anything alike.28III. Warming-up ExercisesPersonal Introductions I：A: Ms. George, I am pleased to present Alex Wang from Hong Kong. Mr. Wang is one of our foremost clients and will be visiting our factory this afternoon.B: Mr. Wang, how do you do. I am very pleased to meet you.A: Mr. Wang, I woul

33、d like to introduce you to Naomi George, our director in charge of the marketing and sales. She will be able to accompany you today on your tour of the factory site. If you have any questions about anything you see, or you have any special requirements and needs, she can help to accommodate you.C: T

34、hank you, Ms. George.B: Please, call me Naomi.29III. Warming-up ExercisesPersonal Introductions II：A: Hi, Mike, do you have a minute? Id like to introduce you to a good friend of mine. This is Cathy Philips, shes not only famous doctor, but also my business partner and my nearest friend.B: Ms. Phili

35、ps, Im enchanted. How do you do?A: Cathy, this is Michael Broadway. Hes the managing director of FANG&Co., a busy and energetic man, but he always manages to make enough time out of his busy schedule to beat me once in a while on the golf course.C: Mr. Broadway, Im pleased to meet you. It is true wh

36、at Charlie said?B: Dont believe everything you hear from this guy. I hardly ever manage to beat him.C: Please tell me more about what you do.B: Ill be happy to.30IV. Tasks Task 1 Greetings before a ConversationPair practice: Practice with a learning partner，according to the sample conversations in t

37、he background knowledge.Further Practice for PairsAdd a third speaker and create your own lines.Add an unexpected interruption (attendance being called, lesson starting).Write the next four lines between the two speakers.Write an inappropriate line and explain why it should not be part of the greeti

38、ng.Create a new dialogue that takes place between people in a classroom setting.31IV. Tasks Task 2 Greetings in the ClassroomPair practice: Practice with a learning partner，according to the sample conversations in the background knowledge.Further Practice for PairsAdd a third speaker and create your

39、 own lines.Add an unexpected interruption (attendance being called, lesson starting).Write the next four lines between the two speakers.Write an inappropriate line and explain why it should not be part of the greeting.Create a new dialogue that takes place between people in a classroom setting.32IV.

40、 Tasks Task 3 Greetings in BusinessPair practice: Practice with a learning partner according to the sample conversations in the background knowledge.Further Practice for PairsAdd a third speaker and create your own lines.Add an unexpected interruption (phone call, fax coming in, secretary).Write the

41、 next four lines between the two speakers.Write an inappropriate line and explain why it should not be part of the greeting.Create a new dialogue that takes place between people in a classroom setting.33IV. Tasks Task 4 Greetings at a Party or Social EventPair practice: Practice with a learning part

42、ner，according to the sample conversations in the background knowledge.Further Practice for PairsAdd a third speaker and create your own lines.Add an unexpected interruption (phone ringing, new friend arriving, host needing help).Write the next four lines between the two speakers.Write an inappropria

43、te line and explain why it should not be part of the greeting.Create a new dialogue that takes place between people in a classroom setting.谢谢谢谢商务英语商务英语工作项目实训工作项目实训Unit Two Unit Two Small Talks 37I. Learning ObjectivesAs there are certain times when small talk is appropriate, we should learn when we

44、need small talk to break the ice and to fill an awkard silence between people. We should also learn certain topics that people often discuss during these moments.38II. Background KnowledgePeople with many different relationships use small talk. The most common type of people to use small talk are th

45、ose who do not know each other at all. Though we often teach children not to talk to strangers, adults are expected to say at least a few words in certain situations (see where). WHO makes small talk? 39II. Background KnowledgeIt is also common for people who are only acquaintances, often called a f

46、riend of a friend, to use small talk. Other people who have short casual conversations are office employees who may not be good friends but work in the same department. Customer service representatives, waitresses, hairdressers and receptionists often make small talk with customers. If you happen to

47、 be outside when the mailman comes to your door you might make small talk with him too.WHO makes small talk? 40II. Background Knowledgesafe topics:the weather current events sports news entertainment newssomething in commonWHAT do people make small talk about? 41II. Background KnowledgeNot acceptabl

48、e topics:personal information persons body negative comments about another personcontroversial religion or politics WHAT do people make small talk about? 42II. Background Knowledgewhere people are waiting for something in a doctors or dentists waiting room in queues at the grocery store in elevators

49、 In lunchrooms in restrooms WHERE do people make small talk? 43II. Background Knowledgethe first time you see or meet someone if there is very little noise during a break in a meeting WHEN do people make small talk? 44II. Background Knowledgeto break an uncomfortable silence to fill time to be polit

50、e WHY do people make small talk? 45II. Background KnowledgeTalking about the weather Beautiful day, isnt it? Can you believe all of this rain weve been having? It looks like its going to snow. It sure would be nice to be in Hawaii right about now. I hear theyre calling for thunderstorms all weekend.