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1、精选优质文档-倾情为你奉上酒店各职位英语称呼酒店各职位英语名称董事长:Director收银主管:CashierOfficer总经理:GeneralManager信贷主管:LoanOfficer总经办:ExecutiveOffice应付主管:PayableOfficer总经办主任:DirectorofExecutiveOffice应收主管:ReceivableOfficer车队长:ChiefDriver会计主管:AccountingOfficer行政干事:ExecutiveAffairs成本主管:CostControlOfficer医生:Doctor仓库主管:StoreroomOfficer司机
2、:Driver收货主管:ReceiverOfficer文员:Clerk采购主管:PurchasingOfficer护士:Nurse电脑工程师:ComputerEngineer查核员:Auditor财务部:FinancialDivision收货员:Receiver财务部总监:FinancialController收银员:Cashier财务部经理:ChiefAccountant信贷员:Creditor电脑部经理:EDPManager应付员;PayableClerk查核部经理:AuditingManager会计:Accouter会计部经理:AccountingManager出纳员:Teller成本部
3、经理:CostController工资员:PayrollControl采购部经理:PurchasingManager成本员:CostControl查核主管:AuditingOfficer仓管员:Storeman电脑操作员:ComputerOperator采购员:Purchaser人事培训部HumanResources&TrainingDivision人事培训部总监:HumanResourcesDirector市场营销部;Sales&MarketingDivision人事部:PersonnelDepartment市场营销部总监:DirectorofSalesandMarketing培训部:Tra
4、iningDepartment销售部经理;SalesManager人事部经理:PersonnelManager销售部副经理:Asst.SalesManager培训部经理:TrainingManager高级客户经理:SeniorClientsManager人事助理兼后勤总务:PersonnelOfficer策划经理:PlanningManager培训部主任(人事干事):TrainingOfficer公关部经理;PublicRelationsManager人事文员:Clerk销售主任:SalesOfficer翻译兼英语教师:EnglishTranslator&Teacher公关主任:PublicR
5、elationsOfficer文员:Clerk员工餐厅主管:StaffCanteenSupervisor员工餐厅领班:StaffCanteenCaptain房务总监:RoomsDivisionDirector厨师:Cook前厅部:FrontOfficeDepartment厨师助理:CookAssistant管家部:HousekeepingDepartment员工宿舍领班:StaffDormitoryCaptain前厅部经理:FrontOfficeManager宿舍管理员:StaffDormitoryKeeper接待处经理:ReceptionManager更衣室管理员:StaffLockersR
6、oomsKeeper大堂副理:AssistantManager各部门、岗位名称英汉对照总机主管:OperatorsSupervisor楼面经理:ServiceManager礼宾部主管:ChiefConciergeDJ部高级工程师:DJSeniorEngineer接待处主管:ChiefReceptionist康乐主管:RecreationCenterSupervisor接待处领班:ReceptionistCaptainDJ部主管:DJSupervisor预定部领班:ReservationCaptain舞台主任:StagePerformanceSupervisor总机领班:OperatorsCap
7、tain康乐领班(楼面部长):Captain礼宾部领班:ConciergeCaptainDJ部长:DJCaptain接待员:Receptionist舞厅服务员:Waiter/Waitress预定员:Reservationist健身房服务员:GymnasiumAttendant行李员:Bellboy桌球服务员:BilliardAttendant门僮:Doorman主持:Preside管家部经理:ExecutiveHousekeeper演员:Actor&Actress管家总管:Asst.ExecutiveHousekeeper服务员:Waiter&Waitress洗衣房经理:LaundryMana
8、gerDJ员:DJ楼层高级主管:SeniorFloorSupervisor咨客:Hostess楼层主管:FloorSupervisor公卫主管:PASupervisor洗衣房主管:LaundrySupervisor工程部:EngineeringDepartment布草主管:UniformsSupervisor总工程师:GeneralEngineer服务中心领班:ServiceCenterCaptain工程部经理:ChiefEngineer楼层领班:FloorCaptain高级工程师:SeniorEngineer公卫领班:PACaptain值班工程师:DutyEngineer水洗领班:Laund
9、ryCaptain主管工程师:SupervisorEngineer干洗领班:DryCleanCaptain强电维修高级技工:SeniorElectrician布草领班:UniformsCaptain电梯高级技工:LiftSeniorTechnical服务中心文员:ServiceCenterClerk空调高级技工:Air-conditioningTechnical仓管员:Storeman锅炉高级技工:SeniorBoilerman清洁工:P.A.Man强电值班技工:DutyElectrician客房服务员:RoomAttendant强电维修技工:Electrician缝纫工:Seamstress
10、电梯技工:LiftMan熨烫工:Presser机修技工:Machination洗涤工:Washer木工油漆高级技工:Carpenter&painter弱电值班维修技工:DutyElectrician娱乐部:RecreationDepartment保安部:SecurityDepartment娱乐总监;RecreationDirector保安部经理:SecurityManager舞台总监:StagePerformanceDirector高级主管:SecuritySeniorSupervisor艺术总监:ArtsDirector消防员:Fireman主管:SecuritySupervisor拓展部经
11、理:MarketingManager消防主任:FireCenterOfficer各部门、岗位名称英汉对照保安员:SecurityGuard 领班:SecurityCaptain 服务员:Waiter&Waitress咨客:Hostess餐饮部:Food&BeverageDepartment传菜员:Pantryman中餐厅:ChineseRestaurant实习生:Trainee西餐厅:WesternRestaurant餐饮总监;F&BDirector餐饮部经理:F&BManager行政总厨:ExecutiveChef助理行政总厨:Asst.Executivechef中厨总厨:MasterChe
12、fChineseFood中厨主厨:SousChef(ChineseKitchen)西厨总厨;MasterChef.WesternFood西厨主厨:SousChef(WesternKitchen)西饼主厨:ChiefBaker点心工:PastryCook烧味厨师:GrillChef厨工:CookAssistant管事部:StewardDepartment总管事:ChefSteward主管:StewardSupervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:BanquetSalesManager宴会销售主任:BanquetSalesOfficer中餐部经理:Chi
13、neseRestaurantManager西餐部经理:WesternRestaurantManager营业部经理:SalesManager酒水部经理:BeverageManager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:CoffeeShopSupervisor高级主管;SeniorSupervisor领班:Captain高级服务员:SeniorWaiter&Waitress 酒店部门英语名称1 Executive Officet行政办公室2 Human Resources Dept.人力资源部3 Front Office前厅部4 Housekeeping Dept.管家部
14、5 Food & Beverage Dept.餐饮部6 Recreational Dept.康乐部7 Financial Dept.财务部8 Sales Dept.市场营销部9 Security Dept.保安部10 Engineering Dept.工程部11 Waiting list等候名单12 Average room rate平均房价13 DND=Do Not Disturb请勿打扰14 VIP=Very Important Person贵宾15 Package包价服务16 No-show订房不到17 Message留言18 Cancellation取消19 Walk-in无预订散客2
15、0 Morning call叫醒服务21 Complain投诉22 Over booking超额预订23 OOO=Out of Order维修房24 Lost and found 失物招领25 Room status 房间状态26 Check in 登记入住27 Check out 结帐离店28 Reservation预订29 Reception接待30 Operator总机话务员31 Business centre商务中心32 DDD=Domestic Direct Dial国内直拨33 IDD=International Direct Dial国际直拨34 LDD=Local Direct
16、 Dial市话35 Suite套房36 Standard room标准间37 Double room大床间38 Mini-bar小酒吧39 Laundry service洗衣服务40 Room service送餐服务41 Menu菜单42 PA=Public Area公共区域43 DJ=Disk Jockey音控员44 Tips=To Insure Prompt Service小费45 AM=Assistant Manager大堂副理总经理 general manager外方总经理 Expatriate General Manager副总经理 deputy general manager财务总
17、监 Finance Controller销售总监 Director of Sales市场总监 Director of Marketing客务总监 Director of Rooms Divsion行政总厨 Executive Chef部门经理 department manager;division manager;section manager经理助理 assistant manager主管 supervisor领班 captain酒店设备、用品escalator 自动楼梯bookshelf 书架ground floor (英)底,层,一楼cabinet 橱柜switch 开关venetian
18、 blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼,(美)一楼folding screen 屏风hanger 挂钩plug 插头wall_plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼,(美)二楼spring 弹簧cushion 靠垫,垫子socket 插座,插口sitting_room 起居室voltage 电压floor 楼层,地板carpentry (总称)木器tea ta
19、ble 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器服务台常用词汇management 经营、管理market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check_out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage
20、office 行李房per thousand 千分之spare (形)多余的postpone (动)延期cancel (动)取消travellers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续
21、、程序information desk 问询处luggage label 行李标签overbooking 超额订房per cent 百分之reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表电讯服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话cant put somebody through 接不通ordinary telegram 普
22、通电话receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线。The line is busy(engaged) 占线。send a telegram(cable) 发电报long distance 长途电话telephone directory 电话簿call somebody up 打电话给某人cant hear somebody 听不见cant get through 打不通inland telegram 国内电报ordinary mail 平信switchboard
23、交换台central exchange 电话总局The connection is bad. 听不清。express telegram 加快电报special despatch 专电registered fee 挂号邮资postcard 明信片GM-GENERALMANAGER总经理DGM-DUTYGENERALMANAGER副总DOR-DIRECTOROFROOMS客务部总监AM-ASSISTANTMANAGER大堂经理(住店时投诉可以找的人)FIN-FINANCE财务部DOF-DIRECTOROFFINANCE财务总监DOM-DIRECTOROFSALES&MARKETING销售部总监FO
24、-FRONTOFFICE前厅部FOM-FRONTOFFICEMANAGER前厅部经理FD-FRONTDESK前台CONC-CONCIERGE礼宾部BC-BUSINESSCENTER商务中心F&B-FOOD&BEVERAGE餐饮部ENG-ENGINEERING工程部HK-HOUSEKEEPING客房部HR-HUMANRESOURCES人力资源部市场营销部sales&MarketingDivision销售部SalesDepartment公关部PublicRelationDepartment预订部ReservationDepartment客务部RoomDivision前厅部FrontOfficeDe
25、partment管家部HousekeepingDepartment餐饮部Food&BeverageDepartment康乐部RecreationandEntertainmentDepartment工程部EngineeringDepartment保安部SecurityDepartment行政部Rear-ServiceDepartment商场部ShoppingArcade人力资源开发总监DirectorofHumanResources人事部经理PersonnelManager培训部经理TrainingManager督导部经理QualityInspector人事主任PersonnelOfficer培
26、训主任TrainingOfficer财务总监FinancialController财务部经理ChiefAccountant成本部经理CostController采购部经理PurchasingManager采购部主管PurchasingOfficer电脑部经理EDPManager总出纳ChiefCashier市场营销总监DirectorofSalesandMarketing销售部经理DirectorofSales公关经理P.R.Manager宴会销售经理BanquetSalesManager销售经理SalesManager宴会销售主任BanquetSalesOfficer销售主任SalesOff
27、icer高级销售代表SeniorSalesExecutive销售代表SalesExecutive公关代表P.R.RepresentativeExecutiveOffice总行政办公室宾客关系主任GuestRelationOfficer公关部经理PublicRelationManager公关部主任PublicRelationSupervisor客户经理AccountManager高级客户经理SeniorAccountManager资深美工SeniorArtist美工Artist销售部联络主任SalesCoordinator资深销售中心预订员SalesCenterSeniorReservation
28、Clerk销售中心主任SalesCenterSupervisor礼宾部经理ChiefConcierge行李员Bellboy女礼宾员DoorGirl礼宾司DoorManAccounting财务部Sales&MarketingDept.营销部GeneralManager总经理HumanResource&TrainingDept.人力资源及培训部DeputyGeneralManager常务副总经理RoomDivision房务部Food&BeverageDept.餐饮部PurchasingDept.采购部ElectronicDataProcessingDept.电脑部SecurityDept.保安部E
29、ngineerDept.工程部客房总监DirectorofHousekeeping前厅部经理FrontOfficeManager前厅部副经理Asst.FrontOfficeManager大堂副理AssistantManager礼宾主管ChiefConcierger客务主任GuestRelationOfficer接待主管ChiefConcierge接待员Receptionist车队主管ChiefDriver出租车订车员TaxiServiceClerk行政管家ExecutiveHousekeeper行政副管家AssistantExecutiveHousekeeper办公室文员OrderTaker客
30、房高级主任SeniorSupervisor楼层主管Floorsupervisor楼层领班FloorCaptain客房服务员RoomAttendant洗衣房经理LaundryManager餐饮总监F&BDirector餐饮部经理F&BManager西餐厅经理WesternRestaurantManager中餐厅经理ChineseRestaurantManager咖啡厅经理CoffeeShopManager餐饮部秘书F&BSecretary领班Captain迎宾员Hostess服务员Waiter,waitress传菜BusBoy,BusGirl行政总厨Executivechef中厨师长SousCh
31、ef(ChineseKitchen)西厨师长SousChef(WesternKitchen)西饼主管ChiefBaker工程总监ChiefEngineer工程部经理EngineeringManager值班工程师DutyEngineer保安部经理SecurityManager保安部副经理Asst.SecurityManager保安部主任SecurityManager保安员SecurityManager商场部经理ShopManager商场营业员ShopAssistant市场营销部=Sales&MarketingDepartment礼宾司=ChiefConcierge房务部=RoomDivision
32、康体部=RecreationDepartment娱乐部=EntertainmentDepartment销售部总监=DirectorofSales高级销售代表=SeniorSalesRepresentative销售代表=SalesRepresentative行政总厨=Executivechief酒店职位英语(一)董事总经理Managing DirectorEconomist总经理General Manager副总经理Deputy General Manager驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive
33、Secretary总经理室Executive Office机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to general Manager行政秘书Executive Secretary行政助理Administrative Assistant酒店职位英语(二)开发部Human Resources Division人事部Personnel Department部Training Department督导部Quality Inspection Departm
34、ent酒店职位英语(三)计财部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department电脑部E.D.P.酒店职位英语(四)市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department酒店职位英语(五)客务部Room Division前厅部Front Office Department管家部Hous
35、ekeeping Department酒店职位英语(六)餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department部Security Department行政部Rear-Service Department商场部Shopping Arcade酒店职位英语(七)人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主
36、任Personnel Officer培训主任Training Officer酒店职位英语(八)财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理 Manager总出纳Chief Cashier酒店职位英语(九)市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经
37、理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive酒店职位英语(十)公关代表 P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工
38、Senior Artist美工Artist酒店职位英语(十一)销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man酒店职位英语(十二)Accounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy Gen
39、eral Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部酒店职位英语(十三)客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk酒店职位英语(十四)行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房Room Attendant洗衣房经理Laundry Man
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