供应商管理程序-中英文(共20页).doc

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1、精选优质文档-倾情为你奉上程序文件Control Procedure制定单位Preparing Department: QA Department 生效日期Effective Date: 29-Jul-2009 制定Prepared by审核:Checked by:批准:Approved by:日期Date28-Jul-2009 日期Date日期DateDistribution list 分发签收清单品质部QA Dept日期Date开发部D&D Dept日期Date物料部Material Dept日期Date货仓部WH. Dept日期Date生产部Prod. Dept日期Date采购开发部So

2、urcing Dept日期Date运作部OP Dept.日期Date人事 & 行政部HR & Admin. Dept日期Date工程部Engineering Dept日期Date未经授权不可拷贝!It is not allowed to make any copy without authorization1. Revision History 修订记录REVISION版本DESCRIPTION OF CHANGE修订内容ORIGINATOR起草人RELEASE DATE发行日期01Original Release 新版发行2007-07-1702Add the content of 7.2.

3、9,7.2.10 & attachment 8.6 and revise the content of 7.3.增加7.2.9,7.2.10及附件8.6,修正7.3 及附件8.12009-07-292. Purpose目的:2.1. To define supplier management procedure, and ensure that the supplier material will follow Xxxx quality requirements.确立供应商管理程序，确保供应商之产品能满足xxxx公司品质要求。 3. Scope范围:3.1. This procedure ap

4、plies to all Xxxx suppliers.该程序适用于xxxx公司所有供应商。4. Reference Document参考文件4.1. Quality Manual 品质手册4.2. Purchasing Procedure 采购程序4.3. Incoming Quality Control Procedure进料品质控制程序 4.4. IQC monthly report IQC月报4.5. Sourcing Procedure. 供应商开发程序5. Definition定义5.1. AVL Approved supplier list 合格供应商清单5.2. CPAR Co

5、rrective and preventive action request.纠正与预防措施申请5.3. P.O. Purchase order.采购订单 6. Responsibility职责：6.1. QA Department 品质部:6.1.1. Responsible for the verification of the suppliers quality management system, imposed requirement for the corrective and preventive action. 负责确认供应商质量管理体系，纠正与预防措施的要求。6.1.2. R

6、esponsible for the determination and verification of the suppliers quality performance and the cooperation performance according to the CPAR answer. 负责确认供应商的品质绩效并通过CPAR的回复情况评估和合作态度。6.1.3. Responsible for evaluation, audit and re-evaluation the suppliers quality management system. 负责评估、审核和二次评估供应商品质管理

7、系统。6.1.4. Responsible for reporting to the suppliers, purchasing department and sourcing department regarding the information on the rejected products and the suppliers quality performance. 负责向供应商、采购部、采购开发部门报告来料拒收信息和供应商品质状况。6.2. Sourcing Department 采购开发部: 6.2.1. Responsible for the determination and

8、 verification of the competitive pricing. 负责决定和确认有竞争力的价格。 6.2.2. Responsible to search for the prospective supplier of the product that Xxxx requires. 负责寻找符合xxxx公司产品要求的后备供应商。6.2.3. Prepare and update the approval supplier list. 准备和更新合格供应商清单。6.2.4. Continual monitoring the relationship between Xxxx a

9、nd supplier. 持续跟进xxxx公司和供应商之间的关系。6.3. Purchasing Department 采购部6.3.1. Responsible for the selection and approval of the P.O. based on the AVL. 负责在合格供应商中选择供应商并批准采购订单。6.3.2. Responsible to purchase products only from the AVL. 负责仅向合格供应商清单中的供应商采购产品。 6.3.3. Responsible for the communication between Xxxx

10、and the supplier. 负责推动xxxx和供应商之间的沟通。6.3.4. Responsible to follow the material on time delivery according to the PO. 负责跟进供应商按PO规定的交期准时交货。6.4. D&D Department 开发部6.4.1. Responsible to evaluate the suppliers samples. 负责评估供应商所提供的样品。6.4.2. Responsible to check the supplier technology and verify that the s

11、upplier can meet Xxxx requirement. 负责检查供应商的工艺水平和确认供应商是否能满足xxxx的产品要求。6.5. Top management 高层管理6.5.1. Responsible to approval the new supplier, based on the scored results and the comments from the supplier audit team. 负责根据供应商审核小组的评估结果及建议进行新供应商的批准。7. General procedure一般程序7.1. New supplier development新供

12、应商开发7.1.1. Sourcing department need research the potential supplier through material exhibition, internet or other ways and issue the supplier data sheet (Attachment 8.2) to the new supplier to get more information. Sourcing for second source needed for the following conditions: 采购开发部门需要通过产品展销会、英特网等

13、方式寻找潜在的供应商，并向其发出供应商资料调查表(附件8.2)以获得更多的信息，以下情况下需寻找后备供应商。7.1.1.1. Major material suppliers (including the material with the long delivery time). 主要原材料供应商（包括交货期较长的物料）7.1.1.2. The supplier with more than 100 delivery lots per month. 供应商每月交货批次超过100批7.1.1.3. The supplier with monthly quality performance be

14、long to the worst five suppliers continue for 3 months. 过去3个月的品质绩效连续排名在倒数五名的供应商之列7.1.1.4. The cost of the supplier is higher than Xxxx expectations. 供应商成本比xxxx预期的高7.1.2. Sourcing department issue the supplier self survey report(Attachment 8.3) and the material specification to the potential supplier

15、 after review the supplier feedback of the supplier data sheet 采购开发部门在审阅了供应回复的供应商资料调查表后向预备供应商发出自我调查报告(附件8.3)和物料规格说明书。7.2. New supplier evaluation新供应商评估7.2.1. Sourcing department communicates with the new supplier to arrange the evaluation on the supplier site after received the feedback of the self

16、survey report from the supplier with the score not less than 60 point, if the result of the self survey is less than 60 point, Xxxx will give up this potential supplier and search for another supplier. 如果供应商的自我调查报告评分不低于60分时，采购开发部门则负责和新供应商进行沟通安排供应商现场评估，如果供应商的自我调查报告评分低于60分时，xxxx将放弃该后备供应商并寻找新供应商。7.2.2.

17、 The sourcing department shall coordinate with QA and D&D department to conduct the on site evaluation for the new supplier on the quality control according to Supplier check list report by Xxxx audit team (Attachment 8.4). 采购开发部门应当和品质部、开发部协调以便一起按照供应商品质稽核检查表(附件8.4)的内容对供应商进行现场评估。 7.2.3. The result of

18、 the evaluation shall be issued by the sourcing department not more than 3 days after the audit was finished. 采购开发部门应在审核完成后的3个工作日之内发出评估结果报告。7.2.4. The new supplier shall be rank according to the outcome of the evaluation and by these rating: 新供应商应当根据评估的结果按照以下规定划分等级:Rank A：90 points. -Excellent suppl

19、ier, most preferred supplier for purchase.A 级：90 分 -供采购首选的优秀供应商。Rank B：80 points but 90 points-Good Supplier that Xxxx will likely to purchase fromB 级：80分90分 -xxxx较有可能选择的良好供应商。Rank C：70 points but 80 points-Supplier which are conditional accept, Xxxx will purchase from this supplier when there is an

20、 urgent requirement. C 级：70分80分 -有条件接受的供应商，较紧急的情况下xxxx会选择该供应商。Rank D：60 points but 70 points-The supplier need to improve and demonstrate compliance to Xxxx requirement, and need second evaluation before purchasing. D 级：60分70分 -有待改善以证明能满足xxxx要求，在采购前需再次评估。Rank E : 60points- Xxxx will give up this pot

21、ential supplier and search for another one.E 级： 60分-xxxx将放弃该后备供应商并寻找新供应商。7.2.5. The supplier which fails more than one time Xxxx will give up this potential supplier and searching for another supplier. 对于二次及以上次数未通过xxxx审核的后备供应商，xxxx将取消其后备供应商资格并寻找新的供应商。7.2.6. When the supplier belongs to A, B or C ran

22、k after evaluation, D&D department will follow the requirement mentioned on the new item creation form request the supplier to prepare the samples with reference specification for Xxxx D&D and QA department evaluation to verify the process capability.经评估后当供应商隶属A级,B级或C级,xxxx开发部将按新物料诞生报告上所述规格要求该供应商提供样

23、品并附有产品规格交xxxx开发及品管评估,以验证其制程能力。7.2.7. The minimum rating that the supplier will be listed in the AVL is only for rank A, B&C and each supplier ranking shall appear in the AVL. 只有A、B、C级供应商才能列入合格供应商清单，并且在合格供应商清单中注明其等级。 7.2.8. The samples from the supplier must be approved and the price must be finalize

24、d between Xxxx and the supplier before update the new supplier into the AVL.在后备供应商进入合格供应商清单前，其提供的样品应已获批准并且其价格已商定好。7.2.9. In case that the new supplier is a shop, trading company or without their own manufacturing workshop and the business value with Xxxx is less than 100 thousand RMB per year, this

25、supplier will be considered as temporary supplier. 如新供应商没有生产工厂或属商铺或为贸易公司且每年交货价值小于十万元人民币,此供应商将被定义为临时供应商.7.2.10. The temporary supplier should be listed in the Temporary Supplier List. It is not must to evaluate the temporary supplier. In case the temporary supplier will be qualified as approved suppl

26、ier, the supplier evaluation must conduct. The supplier shall be qualified before update it into the AVL. 临时供应商需登录于临时供应商清单，对于临时供应商不要求进行评估，如临时供应商有条件调整为合格供应商时必须经过评估合格正式登录合格供应商清单。7.3. Supplier annual evaluation 供应商年度评估The supplier annual evaluation includes two parts: Supplier performance evaluation ac

27、cording to the last year records and supplier annual audit, the annual evaluation is not necessary for temporary supplier. 供应商年度评估由两部份组成:即供应商进行业绩评估(根据上一年度的相关记录进行评估)及供应商年度稽核, 对临时供应商无需进行年度评估.7.3.1. Supplier performance evaluation供应商业绩进行评估 The supplier performance evaluation includes the quality perfor

28、mance, delivery performance, cooperation and cost. The evaluation shall be conducted once a year (In January every year), and in charged by QA department with cooperation from purchasing and sourcing department. 供应商业绩评估包括：品质成绩、交期成绩、合作态度和成本,业绩评估应每年进行一次(在每年的一月份).此评估在采购部及采购开发部的配合下由品质部负责完成。7.3.1.1. The

29、rating shall be subdivided into different categories as below: 供应商等级应当按以下种类细分:1). Quality performance:40x(ALR1+ALR2+ALR12)/12 ALR=Accepted lots/total delivered lots x 100% (monthly) 品质成绩：40x(ALR1+ALR2+ALR12)/12 ALR=合格批次/总批次 x 100% (月度)2) Cost成本: Price is reasonable价格合理=10x100% Price is not reasonabl

30、e价格不合理=10x50%3) Delivery performance:30x(OTD1+OTD2+OTD12)/12 OTD=Lots delivered in time/total delivered lots x 100%(monthly) 交期成绩:30x(OTR1+OTD2+OTD12)/12 OTD=按时交货批次/总交货批次x 100%(月度)4) Cooperation performance:20x( ROT1+ROT2.+ROT12)/12 ROT=CPAR reply On time/Total CPAR x 100%(monthly) 配合度:20x( ROT1+ROT

31、2.+ROT12)/12 ROT=按时回复的CPAR数 /总CPAR 数x 100%(月度)7.3.1.2. The IQC section shall publish the monthly lot rejection rate to the supplier and shall also be presented to the management during the monthly quality review. IQC 部门需要向供应商提供提供其每月的拒收率统计结果, 同时在公司召开品质月会时将供应商的拒收率统计结果提供给公司管理层。7.3.1.3. The rank of the

32、evaluation will be same as the new supplier rating system. 供应商的等级评估系统和新供应商的等级评估系统一致。7.3.2. Annual supplier audit供应商年度稽核7.3.2.1. The supplier after selection shall be audited after a period not exceeding one (1) year and exemption can be made to suppliers for the following conditions: 供应商经选定后应至少每年进行一

33、次稽核,在下列情况时可豁免:7.3.2.1.1. Over sea supplier 海外供应商7.3.2.1.2. Supplier belongs to grade A according to the yearly performance evaluation 年度业绩评估结果属A级的供应商7.3.2.2. The audit criteria shall be the same as the criteria from first evaluation. 稽核标准应和第一次评估时的标准一致7.3.2.3. The audit could be conducted follow the

34、annual supplier audit schedule at the supplier site or when: 年度稽核需根据年度稽核计划或在下列情况下进行:7.3.2.3.1. There is a new product shall be supplied to Xxxx.有新产品提供给xxxx公司.7.3.2.3.2. There is a quality problem.发生质量问题.7.3.2.3.3. High percentage defective rate at incoming inspection. 在来料检验时发现高缺陷率7.3.2.4. The audit

35、shall begin by sending the supplier self survey report to the supplier through fax, email or other means by the QA department 稽核开始前品质部应该先通过传真、电子邮件或其他方式向供应商发出自我调查报告。7.3.2.5. The self survey report shall be sent back to Xxxx by the supplier before the audit starts; 供应商在我司前去稽核之前应先将自我调查报告回复xxxx公司。7.3.2.

36、6. The actual audit date shall be set and mutually agreed upon by the supplier and Xxxx. 稽核日期的确立应经xxxx和供应商双方的确认。7.3.2.7. The auditors may include QA, D&D, AE, Purchasing department and sourcing department representatives, and the audit will be conducted according to the Supplier check list report by

37、 Xxxx audit team (Attachment 8.4) . 稽核人员可由QA, D&D, AE,采购部，资源开发部等负责人组成, 稽核依据供应商品质稽核检查表(附件8.4)进行。7.3.2.8. Verification of the action taken for the findings shall be conducted by either conducting the follow up audit in the supplier site according to the Supplier check list report (Attachment 8.4) or t

38、hrough verification of the documents presented by the supplier. 稽核问题点改善措施的验证可根据供应商品质稽核检查表(附件8.4)进行现场跟进审核或以验证供应商提供的有效文件的方式进行。7.3.2.9. The audit finding shall be declared closed when the supplier demonstrated compliance to Xxxx requirements. 当供应商证明能满足xxxx公司要求时，应当声明审核问题点结案。7.3.2.10. The audit result sh

39、all be feedback to the supplier and sent to Xxxx management for review. 稽核结果应当反馈给供应商并提交给xxxx管理层审阅。7.3.2.11. The QA department should keep the record of the audit.品质部需要保存稽核记录。7.4. Supplier Corrective and preventive action request 供应商纠正及预防措施要求（CPAR）7.4.1. QA department needs to issue the CPAR to the s

40、upplier for every nonconforming delivery lot and follow up for the corrective and preventive action. For the monthly five worst quality performance suppliers, QA department will issue a formal quality complaint letter with general manager signature to the supplier. 对于供应商每一批不合要求的交货，品质部需向其发出CPAR报告并跟踪其

41、纠正及预防措施的执行,对于月度品质成绩倒数前5名的供应商,品质部将向其发出正式的有总经理签核的品质投诉报告。7.4.2. The future delivery of the same material from the supplier will be rejecting until the favorable response to CPAR was received. xxxx公司在未收到供应商有效的CPAR回复之前，IQC将对后续收到的相同供应商的同款 货物作拒收处理。7.4.3. Xxxx should issue a CPAR to the supplier top managem

42、ent for any deviation encountered during the audit within 3 days. 若在稽核过程中发现任何异常，xxxx公司应当在3个工作日之内向供应高层管理发出CPAR。7.4.4. The supplier should reply for the nonconformities found during the audit within 7 days; 供应商应当在7日之内回复稽核过程中发现的问题。7.4.5. The confirmation of the improvement done by the supplier shall be

43、 conducted during the follow-up visit. 在问题跟踪调查的过程中，应当检查确认供应商的改善措施是否有效实施。7.4.6. Xxxx will take serious action and recommend the management to disqualify the supplier if the improvement action was not implemented during the visit.在跟踪调查过程中，如果发现改善措施没有执行，xxxx公司将严肃处理并向公司高层建议取 消此供应商资格。7.5. Supplier disqual

44、ifying供应商的取消:7.5.1. The supplier quality performance belong to the five worst suppliers continue for last 3 months without improvements. 如果在过去的连续3个月中，某供应商品质绩效一直排在倒数前5名中未见改进，xxxx公司将停止和该供应商的合作。7.5.2. The supplier which belongs to grade E after audit or the performance evaluation shall be writing off f

45、rom AVL. 在稽核或绩效评估后，若某供应商被评为E级，该供应商将从合格供应商清单中划去。7.5.3. The supplier which was belong to grade D after audit or the performance evaluation, Xxxx will re-audit the supplier 3 months later, if still can not reach to grade C, the supplier will be disqualified also. 在稽核或评估后，若某供应商被评为D级，xxxx公司将在3个月后再次稽核，如果该供应商还是不能达到C级，该供应商将被取消供应资格。7.5.4. The AVL shall be reviewed and approved by the sourcing department head and shall be renewed every year. 合格供应商清单应由采购开发部负责人评审批准，并每年更新。7.5.5. The approved supplier list should be revised when there are changes in the status of the suppliers quality.