组织行为学英语习题(共43页).doc

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1、精选优质文档-倾情为你奉上Essentials of Organizational Behavior, 11e (Robbins/Judge)Chapter 15 Organizational Culture1) Alessios boss doesnt care whether Alessio works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quali

2、ty. Which characteristic of organizational culture best describes this aspect of Alessios job? A) low risk takingB) high outcome orientationC) high attention to detailD) low aggressivenessE) high stabilityAnswer: BExplanation: B) Outcome orientation is the organizational culture characteristic that

3、describes the degree to which management focuses on results or outcomes rather than on the techniques and processes used to achieve them. Alessios boss has a high focus on outcome.Diff: 2Page Ref: 219AACSB: Analytic SkillsObjective: Organizational CultureQuest. Category: ApplicationLO: 12) Which of

4、the following is not a characteristic of organizational culture? A) attention to detail B) innovation and risk rakingC) process orientation D) team orientation E) outcome orientation Answer: CExplanation: C) Seven primary characteristics seem to capture the essence of an organizations culture: innov

5、ation and risk taking, attention to detail, outcome orientation, people orientation, team orientation, aggressiveness, and stability.Diff: 2Page Ref: 219Objective: Characteristics of an Organizational CultureQuest. Category: Concept/DefinitionalLO: 13) Which of the following characteristics of an or

6、ganizations culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization? A) attention to detailB) outcome orientationC) team orientationD) people orientation E) stabilityAnswer: DExplanation: D) People orientation ind

7、icates the degree to which management decisions take into consideration the effect of outcomes on people within the organization.Diff: 2Page Ref: 219Objective: Attention to DetailQuest. Category: Concept/DefinitionalLO: 14) Stability is one of the seven primary characteristics that capture the essen

8、ce of an organizations culture. It indicates the degree to which _. A) employees are encouraged to be innovative and take risksB) management focuses on results or outcomes rather than on the techniques and processes used to achieve themC) management decisions take into consideration the effect of ou

9、tcomes on people within the organizationD) work activities are organized around teams rather than individualsE) organizational activities emphasize maintaining the status quo in contrast to growthAnswer: EExplanation: E) Stability indicates the degree to which organizational activities emphasize mai

10、ntaining the status quo in contrast to growth.Diff: 2Page Ref: 219Objective: People OrientationQuest. Category: Concept/DefinitionalLO: 15) The key characteristic of organizational culture that addresses the degree to which people are competitive rather than easygoing is termed _. A) assertiveness B

11、) team orientationC) aversiveness D) risk taking E) aggressiveness Answer: EExplanation: E) Aggressiveness describes the degree to which people are aggressive and competitive rather than easygoing.Diff: 1Page Ref: 219Objective: AggressivenessQuest. Category: Concept/DefinitionalLO: 16) Which of the

12、following statements distinguish organizational culture and job satisfaction?A) Job satisfaction is descriptive, whereas organizational culture is evaluative.B) Organizational culture is static, whereas job satisfaction is dynamic.C) Job satisfaction is immeasurable, whereas organizational culture i

13、s measurable.D) Organizational culture is descriptive, whereas job satisfaction is evaluative.E) Organizational culture measures how employees feel about organizations expectations, whereas job satisfaction is concerned about how employees perceive the organizations culture.Answer: DExplanation: D)

14、The concept of organizational culture is concerned with how employees perceive the characteristics of an organizations culture, not whether they like them, and is therefore a descriptive term. On the other hand, the concept of job satisfaction seeks to measure how employees feel about the organizati

15、ons expectations, reward practices and therefore is an evaluative term.Diff: 1Page Ref: 219Objective: Organizational Culture and Job SatisfactionQuest. Category: Concept/DefinitionalLO: 17) Which of the following statements is true regarding an organizations culture? A) Organizational culture is eva

16、luative rather than descriptive.B) Large organizations rarely have subcultures.C) A dominant culture expresses the core values shared by a majority of the organizations members.D) A strong culture would increase employee turnover.E) Subcultures and dominant cultures do not share any common values.An

17、swer: CExplanation: C) Organizational culture is descriptive. Most large organizations have a dominant culture and numerous subcultures. A dominant culture expresses the core values shared by a majority of the organizations members. A strong culture should reduce employee turnover, because it demons

18、trates high agreement about what the organization represents.Diff: 2Page Ref: 219Objective: Dominant CultureQuest. Category: Concept/DefinitionalLO: 18) Cultures that tend to develop in large organizations to reflect common problems, situations, or experiences faced by groups of members in the same

19、department or location are often called _. A) micro-cultures B) subcultures C) divisional cultures D) microcosms E) counter cultures Answer: BExplanation: B) Subcultures tend to develop in large organizations to reflect common problems, situations, or experiences faced by groups of members in the sa

20、me department or location. The purchasing department can have a subculture that includes the core values of the dominant culture plus additional values unique to members of the purchasing department.Diff: 2Page Ref: 219-220Objective: SubculturesQuest. Category: Concept/DefinitionalLO: 19) Which of t

21、he following statements is not true regarding subcultures? A) Subcultures includes core values of the organization. B) Subcultures typically exist within a department.C) When we talk about an organizations culture, we are referring to its subculture.D) If organizations were composed only of numerous

22、 subcultures, organizational culture as an independent variable would be significantly less powerful.E) Subcultures influence members behavior.Answer: CExplanation: C) Subcultures tend to develop in large organizations to reflect common problems, situations, or experiences faced by groups of members

23、 in the same department or location. Subcultures include the core values of the dominant culture plus additional values unique to the respective department. If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly less powe

24、rful. Subcultures influence members behavior. When we talk about an organizations culture, we are referring to its dominant culture.Diff: 2Page Ref: 220Objective: SubculturesQuest. Category: Concept/DefinitionalLO: 110) The primary or dominant values that are accepted throughout the organization are

25、 known as _. A) foundational values B) core values C) shared values D) institutional traits E) unique valuesAnswer: BExplanation: B) The dominant culture includes the core values, the primary or dominant values that are accepted throughout the organization.Diff: 1Page Ref: 220Objective: Core ValuesQ

26、uest. Category: Concept/DefinitionalLO: 111) Which of the following is most likely to be the indicator of a strong organizational culture? A) high employee turnoverB) narrow span of controlC) horizontal organizational charts D) presence of several subculturesE) widely shared values Answer: EExplanat

27、ion: E) In a strong culture, the organizations core values are both intensely held and widely shared. narrow span of control, presence of several subcultures, and horizontal organizational charts do not indicate a strong culture. A strong culture should reduce employee turnover, because it demonstra

28、tes high agreement about what the organization represents. Diff: 2Page Ref: 220Objective: Strong CulturesQuest. Category: Concept/DefinitionalLO: 112) Which of the following is most likely to result from a strong organizational culture? A) low employee turnover B) low employee satisfaction C) low or

29、ganizational commitmentD) high absenteeism E) low behavioral control resulting from the climate within the organizationAnswer: AExplanation: A) A strong culture should reduce employee turnover, because it demonstrates high agreement about what the organization represents. Such unanimity of purpose b

30、uilds cohesiveness, loyalty, and organizational commitment. These qualities, in turn, lessen employees propensity to leave. Diff: 2Page Ref: 220Objective: Strong CulturesQuest. Category: Concept/DefinitionalLO: 113) A strong culture should reduce employee turnover, because it results in _. A) a high

31、ly centralized organizationB) narrow spans of controlC) cohesiveness and organizational commitmentD) a highly formalized organizationE) an outcome-oriented organizationAnswer: CExplanation: C) A strong culture should reduce employee turnover, because it demonstrates high agreement about what the org

32、anization represents. Such unanimity of purpose builds cohesiveness, loyalty, and organizational commitment. These qualities, in turn, lessen employees propensity to leave.Diff: 2Page Ref: 220Objective: Strong CulturesQuest. Category: Concept/DefinitionalLO: 114) Both, _ and strong culture, achieve

33、the same end result of predictability, orderliness, and consistency. A) high formalizationB) low departmentalizationC) wide span of controlD) low work specializationE) people orientationAnswer: AExplanation: A) High formalization creates predictability, orderliness, and consistency. A strong culture

34、 achieves the same end without the need for written documentation. Therefore, we should view formalization and culture as two different roads to a common destination.Diff: 2Page Ref: 220Objective: Strong Culture versus FormalizationQuest. Category: Concept/DefinitionalLO: 115) Which of the following

35、 statements is true regarding the functions of culture in an organization? A) It hinders the generation of commitment to something larger than individual self-interest among employees. B) It conveys a sense of identity for organization members.C) It reduces the stability of the social system.D) It r

36、educes distinctions between one organization and others.E) It does not affect employees attitudes and behavior.Answer: BExplanation: B) Culture facilitates the generation of commitment to something larger than individual self-interest. It conveys a sense of identity for organization members. Culture

37、 has a boundary-defining role: it creates distinctions between one organization and others. It is a sense-making and control mechanism that guides and shapes employees attitudes and behavior.Diff: 3Page Ref: 220-221Objective: Cultures FunctionsQuest. Category: Concept/DefinitionalLO: 216) In _ organ

38、izations, the lack of frequent face-to-face contact makes establishing a common set of norms very difficult. A) highly formalizedB) boundarylessC) virtualD) matrixE) highly centralized Answer: CExplanation: C) In virtual organizations, the lack of frequent face-to-face contact makes establishing a c

39、ommon set of norms very difficult.Diff: 2Page Ref: 221Objective: FormalizationQuest. Category: Concept/DefinitionalLO: 217) Which of the following statements is true regarding the establishment of the organizational culture and its effects on the organization? A) Todays trend toward decentralized or

40、ganizations makes it is easier to establish a strong culture.B) In a virtual organization a strong culture can be established quickly and easily.C) Employees organized in teams always show greater allegiance to the values of the organization as a whole than to their team and its values.D) Culture ac

41、ts as a control mechanism and guides the behavior of employees.E) Cultures reduce the stability of the social system.Answer: DExplanation: D) Todays trend toward decentralized makes establishing a strong culture more difficult. In virtual organizations, the lack of frequent face-to-face contact make

42、s establishing a common set of norms very difficult. When formal authority and control systems are reduced, cultures shared meaning points everyone in the same direction. However, employees organized in teams may show greater allegiance to their team and its values than to the values of the organiza

43、tion as a whole. Culture enhances the stability of the social system and acts as a control mechanism that guides and shapes employees attitudes and behavior.Diff: 3Page Ref: 221Objective: Cultures FunctionsQuest. Category: Concept/DefinitionalLO: 218) Janice works for a pet store where everyone is c

44、ommitted to the happiness of the animals. Often employees, bosses and hourly workers alike, come into the store off the clock and spend time training the animals. Everyone loves the store, the animals, and their jobs. This attitude of her coworkers inspires Janice to do her best. Based on this infor

45、mation, we can say that Janice is experiencing the effects of _.A) decentralizationB) organizational climateC) high departmentalizationD) low formalizationE) high work specializationAnswer: BExplanation: B) Organizational climate refers to the shared perceptions organizational members have about the

46、ir organization and work environment. This aspect of culture is like team spirit at the organizational level Diff: 2Page Ref: 221AACSB: Analytic SkillsObjective: Cultures FunctionsQuest. Category: ApplicationLO: 219) A(n) _ organization is an organization that takes on a life of its own, apart from

47、its founders or members and is valued for itself and not for the goods or services it produces. A) virtualB) matrixC) boundaryless D) institutionalizedE) centralizedAnswer: DExplanation: D) An institutionalized organization is an organization that takes on a life of its own, apart from its founders or members and is valued for itself and not for the goods or services it produces.Diff: 2Page Ref: 222Objective: Culture as a LiabilityQuest. Category: Concept/DefinitionalLO: 220) Culture is mos