中等职业院校英语技能大赛样题模拟题(共2页).doc

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1、精选优质文档-倾情为你奉上一个客人(G)走进接待处办理入店手续，接待员(R)提供帮助。 R: Welcome to Holiday Hotel. Can I help you?G: I want to check in.R: Do you have a reservation, madam?G: No. I need a standard room from June 6th to June 9th.R: Would you please fill out this registration form and show me your ID card?G: Yes, here it is. M

2、rs.BrownR: Then may I ask for a deposit of $ 300?G: Do you accept credit card?R: Yes, we do. This is your receipt and your key. Your room number is 708. Do you need somebody to help you send your luggage to your room?G: No, I can manage it on my own. Thanks.R: Should you need any assistance, please

3、dial11 to Front Desk. Have a pleasant day.Guest (G) 15分钟之后，她很吃惊隔壁有弹吉他的。她向酒店(R)投诉。 R: Whats the trouble, Madam?G: I ask for hotel accommodation, not a KTV. Ive never seen anything even worse. The next room 709 is playing the guitar.R: Im sorry to hear that. We do apologize for the inconvenience. Ill

4、look into the matter. ( R去告诉709 不要再谈吉他)R: Im sorry, sir. Please dont play the guitar, your behavior bothers people.S: OK. R返回R: Well, Madam, The man has promised not to play the guitar.G: Thank you.R: My pleasure. Have a nice day.G准备结账R: Good morning, madam. Can I help you?G : Id like to settle my b

5、ill , please .R: Its Lily Brown in Room 708, isnt it ?G: Yes, Im leaving this afternoon , so Id like to check out now .R: Would you please wait for a moment while I calculate your bill, madam?G: OK. Go ahead.R: Yes, here is your bill . Would you like to check it ?G: Sure .( checking )G: No mistakes. Can I pay with a credit card ?R: Of course .(The guest gives the Cashier his Master Card and the Cashier then processes it.)R: Here is your bill，and here is your receipt . Thank you, Mrs.Brown, and have a nice flight back.专心-专注-专业