物业管理实习报告(共7页).docx

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1、精选优质文档-倾情为你奉上Building i ndustry opens up new worl d of entre preneurial struggle to build a three provinces of regionalcentral cities -in theCommunist x counties thesix ple nary session members and comrades: toda y, I wascommissionedby theCounty partyCommittee Standing Committee, reports to theGener

2、al Assembly. Consideration of all members and alter nates, and comrade s attending advice. A , and this year yilai of work recalled this year yilai, in municipal of right led Xia,County solidarity led County people, to sciencedevelopment views for gui de, to g ood activities for mainli ne, according

3、 t o a city four modernizations three moreof development thoug ht, concentratedpoly for ce, work hard, political, and economic, and cult ure, and socialandparty of construction are made has ne w progre ss,County renderingout w ind fresh are, andcareerprosperity,and social settled, andpeoplemind into

4、 of good situation. (A) facilitating theconst ruction of theeconomic, grasping devel opment project is t o hold philosophy, to extraordinary efforts to promoting the construction of key project s. Plot 108 key proje cts for the year, with a total investmentof 29.3 billion yuan, iron plate, Josh ston

5、e cement waste heatpower ge neration and 13proje cts completed, worshipof 1.2 million tons of pellets,Hua Yu 80,000 setsof grandparent chicken farming, 47proje cts underconstruction, completed investmentof 3.95 billion yuan, annual pla n of 69.3%. The first half of the Countys gross domesticproduct

6、is expected to reache d 8.5 billi on yuan, and total r evenue of 943 million Yuan. (B) structural a djustment achieved remarkable results. Actively transforming the patternof economic developme nt, industrialecology, and agricultural modernization and industrializationof services. High x-County R

7、26; Tin iron circular economy demonstration area, and further expand economicdevel opment zone Jing Dian recy cle economy ecology industry Park, Park,circulareconomy and rapid economic developme nt. Focus more on thedialectical relationshipbetween developme nt and environmentalprotection, energy sav

8、ing and emission re duction projectsplay an important role. V igorously developing agricultur e, ecological agriculture,agriculture, modern agricultural clearing along the River Promenade begins to take shape. Key tourism proje cts is going well, WA Palace area was named top ten most influential cul

9、tural relics i n Hebei province landscape. Develop newservice s, and services with new developments. (C) urban-rural integration proce ss. Promoting three-year difference campaign, battle of two large demolition completed32 daysof 530,000 square meters, exceeded the annual Tsk 7 months in adva nce.

10、General big building jiangjun roa d, bridge and highway bridges, the greenheart of thecity and other urban constructionproje cts, and focus on building neope ned to traffic, Liu Zha ng,QingLANhigh-speed x-County section completed by the end of August. Urban and rural物业管理实习报告国际教育交流学院物管二班张兴莉学号： 9目录：一、

11、实习单位简介 二、实习情况报告 2.1实习时间主要职责，以及相关职责.2.2企业评价以及工作中对已学知识技能应用程度 .2.3办公设备的掌握程度 .2.4案例分析说明工作中使用学校使用知识技能 .2.5实习总结 .三、自我评价 .3.1已到达教学实习目的 .3.2期待的目的没有达到，原因分析四、结束语和致谢五、参考文献 一实习单位简介贵州大地联创物业服务有限责任公司于2002 年 10 月 18 日成立，具有独立法人资格，注资500 万资金， 拥有国家二级物业管理资质。是从事物业管理服务的专业公司。以“至真至诚，尽善尽美”为服务宗旨，一“致力于每个细节”为服务理念。物业类型涵盖高档公寓、别墅、

12、写字楼、商业、住宅。贵州大地联创物业服务有限责任公司有着高效的工作效率和服务质量，为此公司聘请了拥有丰富的理论和实践经验的酒店服务人才，搭建了精干的专业队伍，将五星级酒店的服务理念植根与物业服务中。公司中高层管理团队平均年龄30 岁，专业涉及物业管理、企业管理、计算机、自动化控制、给排水、电器等诸多领域，不仅具有丰富的专业知识和执业资格，还拥有多年的实践经验。一打造物业行业品牌为己任，致力于每个细节服务，从未松懈。 严格贯彻和执行以 “每个细节无微不至”为客户之承诺， 以科学的管理手段和高品质的服务标准服务于业主。 为适应专业物业服务的运行， 公司设有行政人事部、 品质管控部、 工程管理部、财

13、务部、市场拓展部，下设物业客服服务中心和其他分支。公司拥有一支训练有素、经验丰富的专业技术管理队伍， 有规范健全的管理制度， 有完善的经营管理体系， 有系统的客服服务手册。在多年的经营中，取得客户和使用人的信赖。evelopment worksteadily in the pilot counties, tobui ld peace neighborhood offices approved, change, urban and rural communities (Center), immigrant communities, pilot projects such as integrate

14、d managementof urban and rural sanitation in order. (D) maintainsocial harmony and stability. In the case of tight financialsituati on, continue to increase the input of people, happypeople battle. Urban central heating andupgrade rural power grids, rural reconstruction of shabby housing ten major p

15、rojects being delivered, has bee n overfulfilled ahead. Strengtheni ng of socialprograms, college entrance examination to recor d heig hts; new rural insurance coverage rate of thecitys first, launched in new rural cooperative medicalclinic co-ordination; . Perfect Park catering, accommodation, educ

16、ation, re creation and other tertiary industriessupporting, improving socialization service level, for industries, businesse s and create a goodenvironment for devel opme nt. 3, flexible investment, enhancethe industry. Constructi on of industrial parks, justset up a platform for thedevelopmentof on

17、ly attract moreprojects into thedistri ct, to form agglomeration advantages. A i nnovationproje ct. To be purposeful, targeted investment, will have abasisof the Countys industrial pa ckaged bundles, overall publicity andpromotion. Initiative going, pl ease come in and carry out all-round, multi-lev

18、el and wide-rangeof investment activities. T heow nship industrial projects, inprinciple, to put to theWest industrial parks. What townproje ct, is that theoutput valueof the Township. Second, w e must grasp the standards selected items. Full accountof extend the industrychain and the integrationof

19、factors of production, not only efforts to introduce anum ber of scientific and te chnological content and high added value, growth and strong driving forceof large projects a nd large e nterprises, but also on domestic-fundedenterpriand medium projects,project man,small project overwhelming. Meet t

20、he area of theCountys new industrialproje cts and cityback i nto rural enterprises, in principle, all stationed in industrialparks. Meanwhile, strict controlof excess capacity and high energy consumption,high emission enterprises to ente r. Thirdly, increased incentiveson the project. Investment of

21、thewhole society, the Township and Countyunits go out and draft project. To establish inve stment incentives forsuccessful introduction of significant project gives awards to unit s and individuals, the introductionof tax for theimplementation of theproje ct, to introduceorganization into rewards. 4

22、, preferential pol icies, and security industries. In terms of project examination and approval,by area Administrative Committee in conjunction with the deve lopment, pla nni ng, land, i ndustry and commerce, quality control and ot her de partments, one-stop reception, one-stopservice, the simplifie

23、d procedures, the time limit originally.In the management of EIA in accordance with the专心-专注-专业Building i ndustry opens up new worl d of entre preneurial struggle to build a three provinces of regionalcentral cities -in theCommunist x counties thesix ple nary session members and comrades: toda y, I

24、wascommissionedby theCounty partyCommittee Standing Committee, reports to theGeneral Assembly. Consideration of all members and alter nates, and comrade s attending advice. A , and this year yilai of work recalled this year yilai, in municipal of right led Xia,County solidarity led County people, to

25、 sciencedevelopment views for gui de, to g ood activities for mainli ne, according t o a city four modernizations three moreof development thoug ht, concentratedpoly for ce, w ork hard, political, and economic, and cult ure, and socialandparty of construction are made has ne w progress, County rende

26、ringout w ind fresh are, andcareerprosperity,and social settled, andpeoplemind into of good situation. (A) facilitating theconstruction of theeconomic, grasping devel opment project is t o hold philosophy, to extraordinary efforts to promoting the construction of key project s. Plot 108 key proje ct

27、s for the year, with a total investmentof 29.3 billion yuan, iron plate, Josh stone cement waste heatpower ge neration and 13proje cts completed, worshipof 1.2 million tonsof pellets,Hua Yu 80,000 setsof grandparent chicken farming, 47proje cts underconstructio n, completed investmentof 3.95 billion

28、 yuan, annual pla n of 69.3%. The first half of the Countys gross domesticproduct is expe cted to reache d 8.5 billi on yuan, and total r evenue of 943 million Yuan. (B) structural a djustment achieved remarkable results. Actively transforming the patternof economic developme nt, industrialecology,

29、and agricultural modernization and industrializationof services. High x-County • Tin iron circular economy demonstration area, and further expand economicdevel opment zone Jing Dian recy cle economy ecology industry Park, Park,circulareconomy and rapid economic developme nt. Focus more on thed

30、ialectical relationshipbetween developme nt and environmentalprotection, energy saving and emission re duction projectsplay an important role. V igorously developing agricultur e, ecological agriculture,agriculture, modern agricultural clearing along the RiverPromenade begins to take shape. Key tour

31、ism proje cts is going well, WA Palace area was named top ten most influential cultural relics i n Hebei province landsca pe. Develop newservice s, and services with new developments. (C) urban-rural integration proce ss. Promoting three-year difference campaign, battle of two large demolition compl

32、eted32 days of 530,000 square meters, exceeded the annual Tsk 7 months in adva nce. General big building jiangjun roa d, bri dge and highway bridges, the greenheart of thecity and other urban constructionproje cts, and focus on building new countrysi de andnew housing model villageope ned to traffic

33、, Liu Zha ng,QingLANhigh-speed x-County section completed by the end of August. Urban and rural二 实习情况报告2.1 实习时间主要工作职责以及其他相关职责一、办理手续：1 负责业主入伙，装修手续办理及其跟进工作2 负责业主房屋设施、公共设施的检查、保修及跟进工作3 及时发现并跟进业主的服务需求。严格执行“一站式”服务态度，跟进工作认真彻底。二、费用收缴：1 按规定时间向业主派发各种费用的交费通知单2 对延迟交费的业主及时提醒、催缴、按时将费用收缴情况上报服务中心经理三、业主接待工作：1 受理业主来访

34、或电话投诉，详细记录业主的投诉内容2 严格执行 “首问责任制” ，对业主的投诉就自己职责范围内的问题给予简答或联系相关人员解决，知道事情结束3 将自己无权处理的问题及时上报物业服务中心经理并及时跟进事件处理结果，将结果反馈给业主。四、协助做好社区活动：1 协助服务中心经理编制在社区文化娱乐活动方案2 在经理的领导下做好社区文化的宣传3 根据节日特点对辖区内进行装饰。活跃小区节日气氛五、其他工作事项： 1 做好各类文件的分档、建档管理，包括业主资料，服务中心的各类文件资料等2 一般通知及文稿的草拟、打印、校对工作，并确保及时张贴3 临时性的接待工作evelopment worksteadily

35、in the pilot counties, tobui ld peace neighborhood office s approved, change, urban and rural communities (Center), immigrant communities, pilot projects such as integrated managementof urban and rural sanitation in order. (D) maintainsocial harmony and stability. In the case of tight financial situ

36、ation, continue to increase the input of people, happypeople battle. Urban central heating andupgrade rural power grids, rural reconstruction of shabby housing ten major projects being delivered, has bee n overfulfilled ahead. Strengthening of socialprograms, college entrance examination to recor d

37、heig hts; new rural insurance coverage rate of thecitys first, launched in new rural cooperative medicalclinic co-ordination; . Perfect Park catering, accommodation, education, re creation and other tertiary industriessupporting, improving socialization service level, for industries, businesse s and

38、 create a goodenvironment for developme nt. 3, flexible investment, enhancethe industry. Constructi on of industrial parks, justset up a platform for thedevelopmentof only attract moreprojects into thedistrict, to form agglomeration advantages. A i nnovationproje ct. To be purposeful, targeted inves

39、tment, will have abasisof the Countys industrial pa ckaged bundles, overall publicity andpromotion. Initiative going, pl ease come in and carry out all-round, multi-level and wide-rangeof investment activities. T heow nship industrial projects, inprinciple, to put to theWest industrial parks. What t

40、ownproje ct, is that theoutput valueof the Township. Second, w e must grasp the standards selected items. Full accountof extend the industry chain and the integrationof factors of production, not only efforts to introduce anum ber of scientific and te chnological content and high added val ue, growt

41、h and strong driving forceof large projects a nd large e nterprises, but also on domestic-fundedenterpriand medium projects,project man,small project overwhelming. Meet the area of theCountys new industrialproje cts and cityback into rural enterprises, in principle, all stationed in industrialparks. Meanwhile, strict controlof excess capacity and high energy consumption,high emission enterprises to ente r. Thirdly, increased incentiveson the project. Investment of thewhole society, the Township and Countyunits go out and draft project. To establish inve