酒店常用语(共9页).doc

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1、精选优质文档-倾情为你奉上酒店房间型号double:大床间quad：四人间single：单人间twin：双床间triple：三人间suite 套房single room 单人房 double room 双人房 twin for sole use：双床间，但为单人准备的。king:也是大床间，但床要比double的大日常单词cashiersdesk兑换处coin硬币accountingdesk帐务处check_outtime退房时间voucher证件pricelist价目表check,cheque支票sign(动)签字interest利息form表格reservation预订receptiond

2、esk接待处tip小费reservationdesk预订处luggageoffice行李房perthousand千分之spare(形)多余的postpone(动)延期cancel(动)取消travellerscheque旅行支票pay(动)付款fill(动)填写note纸币registrationdesk入宿登记处lobby前厅luggagerack行李架visitcard名片identificationcard身份证rateofexchange兑换率conversionrate换算率charge(动)收费bill帐单changemoney换钱procedure手续、程序information

3、desk问询处luggagelabel行李标签overbooking超额订房percent百分之reasonable(形)合理的cash(动)兑换keep(动)保留、保存bankdraft汇票accept(动)接受procedurefee手续费fillintheform填表 电讯服务dialanumber拨号码holdtheline别挂电话cantputsomebodythrough接不通telephonenumber电话号码replacethephone挂上电话telephonedirectory电话簿callsomebodyup打电话给某人canthearsomebody听不见cantge

4、tthrough打不通Theconnectionisbad.听不清。registeredfee挂客房设备、用品escalator自动楼梯bookshelf书架groundfloor(英)底，层，一楼cabinet橱柜switch开关venetianblind百叶窗帘curtain窗帘wastebasket字纸篓teatrolley活动茶几nighttable床头柜firstfloor(英)二楼，(美)一楼foldingscreen屏风hanger挂钩plug插头wall_plate壁上挂盘Chinesepainting国画elevator,lift电梯drawer抽屉secondfloor(英

5、)三楼，(美)二楼spring弹簧cushion靠垫，垫子socket插座，插口sitting_room起居室voltage电压floor楼层，地板carpentry(总称)木器teatable茶几bedclothes床上用品quilt被子mattress床垫thermos热水瓶transformer变压器information desk 服务台 hotel register book 旅客登记簿 registration form 登记表 newsstand 售报处 postal service 邮局服务处 shop 小卖部 bar 酒吧间 lounge 酒店大厅 billiard-room

6、 台球房 dining-room, dining hall 餐厅 mens room 男盥洗室 ladies room 女盥洗室 cloak-room 寄存处 basement 地下室 cellar 地窖 broom closet 杂物室 room number 房间号码 room key 房间钥匙 sofa, settee 长沙发 easy chair 安乐椅hanger 挂钩plug 插头wall_plate 壁上挂盘开房check in退房: check out存房: keep结账Chec please开房do you have any suite available?请问有套房订吗？c

7、an you show me the room,please?你可以带我看看房间吗？存房ill check out in_days/ on_我将在_天后退房/_退房.退房id like to chect out now请现在帮我办理退房手续.开房存房退房的对话开房A: Hi,there,may I help you with check in?B: Yeah, thank youA: My plesure存房A: How are you today?B: Fine, thank you, I wanna keep my room for ? more day/s.A: Ok,.退房A: Hel

8、lo, you wanna check out?B: Yes,.酒店会用到的英语句子举例Do you have any rooms available?这里有空房吗？Whats the daily (weekly) rate?每日（周）的费用是多少？Is there air conditioning (heating) in the room?房间里有空调（暖气）吗？I would like a single (double) room我想要一间单人（双人）房。Id like a room with twin beds我想要一件有双人床的房间。Is breakfast included in

9、the price?费用里包括早餐吗？Could I see the room?我可以参观一下房间吗？OK, Ill take itOK. 我要这间房。My room key please请给我房间钥匙。This room is too small (noisy/dark)这间房太小（吵/ 黑）。Could you wake me up at 7 a.m.?能否在早晨7点叫醒我？Where can I leave my valuables?在那里可以积存珍贵物品？What time do I have to check out?我寻要在几点前退房？Can I pay with by credi

10、t card?我能用信用卡付款吗？Could someone bring some extra towels up to my room?能否给我的房间多送些浴巾/面巾？Is there a laundry (dry-cleaning) service?这里有洗衣或干洗服务吗？may i have/see a menu please?我可以看一下菜单吗？what kind of dressing would youlike?你喜欢哪种调料？酒店常用对话举例1Id like to book a double room for Tuesday next week下周二我想订一个双人房间。2What

11、s the price difference？两种房间的价格有什么不同？ 3A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。4I think Ill take the one with a front view then我想我还是要阳面的吧。 5How long will you be staying？您打算住多久？6Well be leaving Sunday morning我们将

12、在星期天上午离开。7And we look forward to seeing you next Tuesday我们盼望下周二见到您。8Id like to book a single room with bath from the after-noon of October 4 to the morning of October 10我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。9We do have a single room available for those dates我们确实有一个单间，在这段时间可以用。 10 What is the rate， please

13、？请问房费多少？11The current rate is 50 per night现行房费是50美元一天.12 What services come with that？这个价格包括哪些服务项目呢？13That sounds not bad at all Ill take it听起来还不错。这个房间我要了。14 By the way， Id like a quiet room away from the street if the is possible 顺便说一下，如有可能我想要一个不临街的安静房间.15Welcome to our hotel欢迎光临。16So you have got

14、altogether four pieces of baggage？您一共带了4件行李，是不是？17 Let me have a check again让我再看一下.18The Reception Desk is straight ahead接待处就在前面。 19After you， please你先请。 20Excuse me， where can I buy some cigarettes？劳驾。我到哪儿可买到香烟？21There is a shop on the ground floor一楼有个商店。 22It sells both Chinese and foreign cigaret

15、tes在那儿可买到中国香烟和外国香烟。23Can I also get some souvenirs there？也可以买到纪念品吗？ 24There is a counter selling all kinds of souvenirs有个柜台出售各种各样的纪念品。25Excuse me，where is the restaurant？劳驾，请问饭厅在哪儿？ 26We have Chinese restaurant and a westernstyle restaurantWhich one do you prefer？我们有中餐厅和西餐厅，你愿意去哪个？27Id like to try s

16、ome Chinese food today今天我想尝尝中国菜。 退房英语口语情景对话：Receptionist: Hi there. Are you checking out now?接待员：您好。您现在退房吗？Kane: Yes, sorry. I know were a few minutes late.凯恩：是的，对不起，我知道我们迟了几分钟。Receptionist: Thats no problem. Its always really busy at check out time anyway.接待员：没关系。反正退房的时间都挺忙的。Kane: Oh, really. The l

17、ast hotel we stayed at charged us for a late check out.凯恩：哦，是吗？上次我们住的那家宾馆因为我们退房迟了一些就收费了。Receptionist: The hotel isnt booked this week, so its not a problem. How was everything?接待员：这周宾馆没有预订出去，所以没关系。您这里一切还好吗？Kane: The room was great. The beds were really comfortable, and we werent expecting our own fr

18、idge.凯恩：房间很不错。床真的很舒服，我们也没想到会有自己用的冰箱。Receptionist: Im glad you liked it.接待员：对您的满意我非常高兴。Kane: The kids were disappointed that the pool wasnt open this morning, though.凯恩：但是，今天游泳池没有开，孩子们非常失望。Receptionist: I apologize for that. We cant get a cleaner in any earlier than 10 am.接待员：我对此表示道歉。我们上午10点前没有清洁工清扫。

19、Kane: Well, we had a nice swim last night anyhow.凯恩：不过昨天晚上游泳感觉还是很不错的。Receptionist: Will you be putting this on your credit card?接待员：您用信用卡结账吗？Kane: No. Ill pay cash.凯恩：不，我用现金结。Receptionist: OK. So the total comes to $134, including tax.接待员：好的，包括税金在内一共是134美元。Kane: I thought it was $129 even. Thats wha

20、t they said yesterday when we checked in.凯恩：我想平均下来应该是129美元。这是昨天我们开房间的时候服务员告诉我们的。Receptionist: Yes, but there is an extra room charge on your bill.接待员：是的，但是在账单上还有一笔额外的房间费用。Kane: Oh, I forgot. My husband ordered a plate of nachos. Sorry.凯恩：哦，对了。我先生点了一份玉米片。不好意思。Receptionist: No problem. So.from $140, heres your change. Now, Ill just need to ask you for your room keys.接待员：没关系。收您140元，这是找您的钱。现在请您把房间钥匙给我。专心-专注-专业