商务英文道歉信仅供参考.doc

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1、商务英文道歉信仅供参考欢迎阅读好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。你了解商务英文道歉信该怎么写吗?下面是小编为大家整理的商务英文道歉信，希望对大家有帮助。 商务英文道歉信篇一 Dear Mr. Hunnicutt, I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed. We shall send yo

2、u the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused. Your sincerely, Peter Gibson Accounts Manager *New words: 商务英文道歉信篇二 Dear Sir or Madam, Thank you for letter of 5 May 2004. I must apologi

3、es for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters. I enclose the price list of our company as r

4、equested and look forward to hearing from you. Your sincerely 商务英文道歉信篇三 Dear Ms Jeremy, Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality. Af

5、ter careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again. According to the sales contract between us, we will, of course, replace your faulty delivery free of charge. I would like to offer our apologies once again and thank you being an excellent customer. Yours sincerely. 感谢阅读第 2 页 共 2 页