最新外贸报价单模板下载【外贸报价单模板】.doc
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1、最新外贸报价单模板下载【外贸报价单模板】外贸询盘报价流程模板8不同状态下订单,回复 询盘 的方式和技巧各有不同。下面将订单状态大致分为一下几类,一一说明: 1、未付款 询盘 回复: 第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。下面一个不错的回复: Dear XXX, we have got your order of. The bag you order is one of the hot items from my store and it is made of high quality
2、leather. But the order seems unpaid. If theres anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us. Thanks Best Regards 2、已付款订单的回复:主要内容包括确认产品的规格,尺码等等具体事宜,表现卖家的专业
3、性下面是一个不错的例子: Dear XXX, I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit. If you have any other questions, Please feel free let me know. We are looking forward to getting your early reply. Best Regards 3、发货后的回复: 从货物离开中国 海
4、关 至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家,直到买家收到货为止。因为买家付款后都急于收到货物,而邮寄过程一般又是5-10天不确定的,因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。A、告诉买家订单详情 Dear Customer, The item you order is already shipped and the tracking(追踪) number is XXXXXThe mail status(身份状态) is as follows: 20071130 21:43:12 SHANGHAI Dispatch(派遣 发出) fr
5、om Sorting Center This is the status of your order. You will get it soon. Thanks for your support and understanding. B、 询问是否收到货物 Dear customer, EMS tracking information(EMS网站查询) This is the status showing on EMS. Have you already got the items? If you have got the items, please let me know. Thanks 4
6、、 客户投诉产品质量有问题 Dear customer, I received the boots(靴) but I cant sell them because the Gucci box was ripped(裂口) up if you cant secure(安全的;使安全) the packages better than that then you will not be hearing from me again! Dear friend, I am very sorry to hear that. The damage must happened during transport
7、ation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding.Best Regards 5、订单完成 Dear customer, I am very happy to see that you have received the items. Thanks f
8、or your support. I hope you satisfy with the item and looking forward to do more business in the future with you. Thanks Best Regards 6、提醒买家给自己留评价,这是在交易结束后很重要的一个环节 Hi there, Thanks for your continuous support to our store, and we are improving ourselves from service, quality, sourcing and so on. it
9、would be appreciated if you can leave us a positive feedback ,its a great encouragement to us,if theres anything I can help with ,dont hesitate to tell me . Best wishes 7、折扣 Dear xxx, Thanks for your message. Well, if you buy the 2 items, we can offer you a GBP 0.26 discount. Once we confirm your pa
10、yment, we will post the item for you in time. Please feel free to contact us if you have any further question. Thanks & Best regards! 8、常见问题回复 A、推广新产品,采购季节期间根据自己的经验,可给买家推荐自己热销的产品。Hi there,As Christmas is coming, we found hair straightened has a large potential market. Many customers bought them
11、for resale on DHgate or in their retail(零售) store because its a high profit margin product. we have a wide range of GHD mk4 STRAIGHTER products on sell as well. Please click the following link to check them out(什么东西给别人看). If you have more than 10 pieces in one order we can help you get a wholesale(批
12、发) price. Thanks.Regards B、货物断货,货物偶尔的断货只要认真解释一下,买家一般能够理解,最好的办法是告诉买家自己会积极尽量帮他找到库存,同时向他介绍类似的款式供其选择。 Hi there, We are really sorry that the bag you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other
13、pretty(漂亮的迷人的) bags which have the same style. Hope you like them as well. You can click on the following link to check them out. If theres anything I can help with, Please feel free to contact us. Thanks. Regards C、改完价格再次催款,很多情况买家下单后觉得运费过高,不愿意付款希望卖家能够给与折扣,下面的回复可以借鉴一下: Hi there, We already reset the
14、 price for you. I give you another 10% discount on top of (在什么之上,熟悉关注)the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is really high, we do not make much profit from this product. Hope you are happy with it. IF any further ques
15、tions, please feel free to contact us. Regards D、大量订购询问价格,大量订单 询盘 买家若是赶上采购季节应该是很有诚意的买家,对他们的回复要详尽一些,内容一般包括样品的价格,采购量和相应的价格,这个报价建议是包括运费的,给买家感觉是给他的一个优惠。 Hi there,Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45
16、USD shipping included, If 100 pieces in one order, we can offer you the bulk price(批发价) which is 39.5 USD/piece. I am looking forward to your reply. RegardsE、 海关 问题,某些国家 海关 由于定期的严格检查或者罢工等问题造成邮件延误,建议及时和买家通知,及时的沟通让买家感觉你是一直在跟踪货物的状态,以免置之不理造成误会 Hi there, According to the news from EMS in China, large qua
17、ntity of mails to England is blocked (拦截)by the custom(海关) due to the inspection(检查). For the safety of the goods I suggest to send the goods after a few days. I am wondering if the delay going to be a problem for you. I am looking forward to your reply.Thanks Regards F、家几天后还没有收到货物的询问,需要及时地与快递公司联系察看
18、货物状态。 Hi, we did send the package out on 2007-10-16,I think there must be some issues with the shipping company ,and we have been contacting them till now .we called the package back and resent them ,the new tracking number is 111814176 its shipped via TNT . I apologize for the inconveniences and ho
19、pefully you can receive the items soon. If there are any questions, dont hesitate to tell me. Regards G、 若你没有feedback score,买家对于你的产品表示怀疑,可以借鉴这个卖家给买家的回复Hi XXX, First of all, I am very happy to receive your message. Although I have not much score on DHgate, I have been doing business on eBay for many
20、years and I am quite confident about my products. Also DHgate offer escrow(第三方) payment service which means the payment wont be released(释放) to seller till customer satisfy with the product and transaction. With the aim of seeking long term business partner, we cherish(珍爱) every customer we deal wit
21、h. Please feel free to contact me if you have any questions. Regard外贸单据模板(空白)1. Shipper Insert Name, Address and Phone 2. Consignee Insert Name, Address and Phone中远集装箱运输有限公司 COSCO CONTAINER LINESTLX: 33057 COSCO CN FAX: +86(021) 6545 8984ORIGINAL 3. Notify Party Insert Name, Address and Phone(It is
22、agreed that no responsibility shall attsch to the Carrier or his agents for failure to notify)Port-to-Port or Combined Transport BILL OF LADING RECEIVED in external apparent good order and condition except as other- Wise noted. The total number of packages or unites stuffed in the container, The des
23、cription of the goods and the weights shown in this Bill of Lading are Furnished by the Merchants, and which the carrier has no reasonable means Of checking and is not a part of this Bill of Lading contract. The carrier hasSubject to Clause 7 Limitation LADEN ON BOARD THE VESSEL DATE BYENDORSED IN B
24、LANK ON THE BACKORIGINAL中国人民保险公司PICC货物运输保险单 合同号(CONTRACT NO.) 信用证号(L/C NO.)The Peoples Insurance Company of China总公司设于北京Head Office Beijing一九四九年创立Established in 1949CARGO TRANSPORTATION INSURANCE POLICY发票号(INVOICE NO.) 保单号次 POLICY NO. 被保险人: INSURED:中国人民保险公司(以下简称本公司)根据被保险人的要求,由被保险人向本公司缴付约定的保险费,按照本保险单
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