药品进销存管理系统需求分析(共54页).doc

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1、精选优质文档-倾情为你奉上药品进销存管理系统Purchase, Sales and Inventory Of Drugs Management System需求分析报告Requirement ReportV1.1拟 制 人 董小龙、江淑萍、朱建钊、吴斌、 包峥于、解伟、谈洪波 审 核 人 董小龙 批 准 人 二零零九年四月七日目 录1、 引言（Introduction）（董小龙 DONG XIAO LONG Reg No. 2102-011-0024）随着计算机的普及，人们对计算机的认识及需求有了明显的增加。计算机对于大量信息的管理优势更是显而易见。药店处理数据的日趋庞大和对信息的准确要求、快

2、速等因素的存在，使得计算机及相应的管理软件在药品公司管理中的应用成为必然趋势。有了这个药品库存管理系统，这样便可以帮助职工从繁琐的重复性劳动中解脱出来,提高整个药店的工作效率,而由于系统的开发应用使药店运营效率提高会带来无形的可观的经济效益,从而提高药店的经济效益。With computers popularization, the people have obviously increase to computers understanding and the demand. The computer regarding the massive informations management

3、 superiority is obvious. The pharmacy processing data is day by day huge and to the information accurate request, fast and so on factor existences, causes the computer and the corresponding management software are in drugs corporate management application into inevitable trend. Have this drugs stock

4、 management system, this then may help the staff to extricate from the tedious duplicated work, enhances the entire pharmacy the working efficiency, but because systems development application makes the pharmacy operation efficiency to enhance can bring the invisible considerable economic efficiency

5、, thus enhances the pharmacy the economic efficiency.1.1编写目的（Compilation goal）此系统是为中小型药店进行日常业务管理而开发，但开发者和用户之间的行业、领域差异，使得开发者和用户对此系统功能的理解存在一定的差别。为了能使开发者明白用户的目的，开发出让客户满意的系统，更好地实现用户的要求；同时也为了用户能清楚地知道此系统的功能和作用，开发一个集处理药品、客户、供货商信息于一体的，包括员工管理的药品进销存管理系统，是符合市场发展需要的，所以要进行需求分析，并以文档的形式来记录。通过需求分析报告，开发者与用户之间的沟通更为方便

6、，也有利于开发者充分分析客户的需求，从而开发出具有功能强大，客户满意的系统。 This system is carries on the day-to-day business management for the middle and small scale pharmacy to develop，but between exploiter and users profession, domain difference，causes the exploiter and user regarding this system function understanding existence ce

7、rtain difference. For can cause the exploiter to understand the user the goal, the development sells the customer satisfied system, realizes users request well;Simultaneously can also know this systems function and the function clearly for the user, develops collection processing drugs, the customer

8、, the supplier information in a body, manages the drugs including the staff to enter Purchase,Sales and Inventory Of Drugs Management System, conforms to the market development to need, therefore we should carry on the demand analysis, and comes the record by the documents form. Through demand analy

9、sis report, between the exploiter and users communication is more convenient, is also advantageous to the exploiter analyzes the customer fully the demand, so develop the system which has the function to be formidable, customer satisfied.1.2背景（Background）如今药品调价频繁,且品种繁多,增加了药品销售定价的难度。药品来货验收登记中的审查有效期环节

10、容易出错,错收过期或有效期不足的药品。手工模式下的药品库存难以及时掌握,虽然采取了每日进行缺货登记的措施来控制库存,却增加了登记尚未缺货药品库存的多余工作,费时费力。不能及时了解每种药品的所剩有效期,使一些药品错过退货期限,造成过期药品库存堆积,带来严重的经济损失。为了适应时代的发展,提高药店的工作效率,优化库存的数量与质量,以增加药店的经济效益和使药店运转更顺利,应尽量减少手工操作的工序,实现对药品的各项管理的电脑化,使高新技术在降低运营成本、提高管理水平和综合经济效益中发挥积极的作用。因此，开发一个集处理药品、客户、供货商信息于一体的，包括员工管理的药品进销存管理系统，是符合市场发展需要的

11、。目前软件市场上已有功能比较完善的各类销售、财务等软件,但该药店没有广泛使用管理信息系统软件。综合各方面因素,没有必要购买市场上价位较高的现成软件,虽然这些软件的功能已相当完善,只须开发一个适合该药店的操作简单的小型管理信息系统就可以了,大型软件中一方面好多功能冗余，只是摆设，并不能实际的为药店所用，另一方好多功能方面都很欠缺，主要表现在库存报警系统与客户信息这一块，对于客户、供货商信息的管理做得都不完善，有的根本没这部分内容，而这些信息也是很重要的，有利药店人员从各个方面对药店状况进行分析，管理。因此，开发这样的药品进销存管理系统，是符合市场发展需要的，而且由于药店现在的员工均在中、青年龄段

12、,对外来的新鲜事物接受能力较高,完全可以胜任该套管理信息系统的使用,这样便可以帮助职工从繁琐的重复性劳动中解脱出来,提高整个药店的工作效率,而由于系统的开发应用使药店运营效率提高会带来无形的可观的经济效益,从而提高药店的经济效益。Today, frequent drug price, and a variety of drugs has increased the difficulty of selling price. Drugs to cargo acceptance review of the validity of the registration error-prone links,

13、 wrong date or a period of less than resumption of the drug.Manual mode it is difficult to gain prompt access to drug stocks, although the daily缺货登记taken measures to control inventory, but have not yet registered an increase of excess inventory out of stock medicines work, time-consuming and laborio

14、us. Unable to understand the validity of each of the remaining drugs, some pharmaceutical missed period returns, resulting in the accumulation of expired medicine inventory, lead to serious economic losses. In order to adapt to the times of development and improving the efficiency of the pharmacy, a

15、nd optimize the quantity and quality of inventory in order to increase the economic benefits of drug stores and pharmacies operate more smoothly, and should minimize manual processes and achieve the management of drug computerized so high and new technology to reduce operating costs, raise the level

16、 of management and integrated cost-effective to play an active role. Therefore, the development of a set to deal with drugs, customers, suppliers of information in one, including staff management of drug Invoicing Management System, is in line with market development needs. The current software mark

17、et, there are various types of functions to improve sales, finance and other software, but it is not widely used in pharmacy management information system software. Taking all factors, there is no need to buy a higher market price of the off-the-shelf software, although the functions of the software

18、 is quite perfect, only for the development of a simple operation of the pharmacy management information system of small-scale it, on the one hand, large-scale software good multi-redundant, but display does not actually used for the pharmacy, the other side are the lack of good multi-purpose area,

19、the main alarm system in the inventory and customer information in this piece, for customers, suppliers of information management do not perfect, and some did not this part, which is also very important information, enabling all aspects of pharmacy from an analysis of the situation on the pharmacy m

20、anagement. Therefore, the development of drugs such as Purchase, Sales and Inventory Management System is in line with the market development needs, and as a result of pharmacy staff are now in the Green group, external to the ability to accept new things higher, can be competent enough for the set

21、of management information system so that we can to help workers from the tedious repetitive work out of and improve the efficiency of the entire pharmacy, and as a result of the development and application of systems to enable pharmacies to improve operational efficiency will bring about considerabl

22、e economic benefits invisible, thereby enhancing the pharmacy economic benefits.1.3定义（Definitions）药品进销存是从药品的采购（进）到入库（存）到销售（销）的动态管理过程。进销存：“进”是指药店的商品采购；“销”是指药店的商品销售，包括批发、零售和连锁；“存”是指药店的商品的存储；合起来就是整个药店的日常经营活动。Purchase,Sales and Inventory Of Drugs are (enter) from the drugs purchase (save) (sells) to the

23、 sale the dynamic management process to the warehousing.Purchase,Sales and Inventory: “purchase” is refers to the pharmacy the commodity purchase; “sales” is refers to the pharmacy the realization of goods, including wholesale, retail sales and chain-like; “inventory” is refers to the pharmacy the c

24、ommodity memory; Gathers is the entire pharmacy daily operative activity.1.4参考资料（References）（1）软件工程，张海藩编著，人民邮电出版社(1)Software engineering，Zhang Haifan writes, Peoples posts and telecommunications publishing house（2）软件工程基础,汤惟编著,西安交通大学出版社(2) Software engineering Foundation，Tang Wei writes, Xian Jiaoton

25、g University Publishing house(3) 软件工程导论,朱少民编著，清华大学出版社(3) Software engineering introductory remarks，Zhu Shaomin writes, Tsinghua University publishing house(4) 软件架构设计，温昱编著，电子工业出版社(4) Software construction design，Wen Yu writes, Electronics industry publishing house(5)软件测试技术经典教程，赵斌，科学出版社(5)Software tes

26、ting technology classical course，Zhao Bin writes, Scientific Publishing house（6）软件设计师教程，陈平 褚华编著，清华大学出版社(6)Software designer course，Chen Ping,Zhu Hua writes, Tsinghua University publishing house2、任务概述（Tasks Outline）（江淑萍： JIANG SHU PING Reg No. 2102-011-0029）2.1目标(Goals)药店的目标是要扩建至少两个分药店，并在各大城市成立连锁店。原有

27、的管理系统已不再适应药店发展的需要，其中也存在许多问题，而且药店的发展要求系统有更多、更强大的功能，原有系统却不具备这几点。药品进销存管理信息系统的功能模型中包括了对新药品数据的管理与维护，对药品库存数据的管理与维护以及对客户数据的管理。这些数据对药店进行药品进销存管理极为重要，为此,提供方便、快捷的信息查询和维护是系统设计考虑的基础。药品进销存管理系统是将技术含量不高，重复性强的工作转化为自动化处理的。本系统的开发目的主要是为了解决中小型药店日常经营中包括药品采购、药品销售、药品库存、账务往来等所有业务环节在内的科学化管理，完成日常经营活动中各种业务数据的共享，通过对这些数据的汇总和分析来对

28、决策作出支持，从而来提升药店的核心竞争力。新系统强大的管理功能和业务处理功能，再加上科学的管理方法，一定会提高药店的工作效率，从而为药店的发展做出很多贡献。Purchase, sales and inventory of drugs management information systems functional model to include to the new drugs data management and the maintenance, to drugs stock data management and maintenance as well as to customer

29、data management. These data carry on the drugs to the pharmacy to enter sells saves the management great importance, for this reason, provides convenient, the quick information inquiry and the maintenance is the system design consideration foundation. Purchase,Sales and Inventory Of Drugs Management

30、 system are not high the technique content, the duplicated strong work transforms as automated processing. This systems development goal is mainly to solve in the middle and small scale pharmacy daily management including the drugs purchase, the drugs sale, the drugs stock, the bookkeeping intercour

31、se and so on all service links scientific management, completes in the daily operative activity each kind of service data sharing, through and analyzes to these datas compiling makes the support to the decision-making, thus promotes the pharmacy the core competitiveness.Alarm system and customer inf

32、ormation this quite important, in each pharmacy or the medicine companys stock drugs are many, if one kind or time many kinds of drugs stock insufficiency, artificial searches is not realistic, including inspect goods time is not very convenient, in the existing system has carried on the restraint t

33、o near effective date drugs, if three month warnings, one month warning, but the stock drugs warning actually throughout is a blank, but this can reflect that exactly one drugs the sales degree, this is advantageous for the next time drugs purchase the selection. In the pharmacy will have the drugs

34、to sell and the input every day, but in the existing system has not taken the customer information and supplier information this on the one hand the content, was only has carried on the management to the pharmacy personnel, but in fact, the customer information and the supplier information advantage

35、ous pharmacy personnel carried on the analysis, the management from each aspect to the pharmacy condition, if had the customer contact method and the record, might implement the preferential policy like this at the same time regarding the old customer, the new customer might carry on the follow-up s

36、ervice, if fixed time telephoned to inquire that the drugs service condition as well as told the customer some matters needing attention.The new system formidable management function and the handling of traffic function, in addition the scientific management, certainly will enhance the pharmacy the

37、working efficiency, will thus make many contributions for the pharmacy development.2.2用户特征(User characteristics)此系统的最终用户为中小型药店各部门的业务人员，药店的中高层领导，系统管理员，各部门的统计员，客户等。此软件最终将直接面对员工，而员工可能在其自身领域内是工作经验丰富，但面对一个其他领域的事物时，可能就不具备使用或操作的经验。这就要求本系统在使用时要尽可能的简单方便。系统管理员，各部门的系统管理员及统计员，此类人员具备计算机领域的相关知识，包括数据系统等方面的知识，可以操作并

38、熟练使用此系统，同时可以通过更改软件的一些参数，使用相关的工具来实现查询、统计、更新、等功能。系统管理员，此类人员具备计算机领域的高端技术，对软件的框架结构及技术非常了解，可以通过软件自带的工具和专业技术对系统进行维护，以保证系统能高效工作。客户，客户可以通过登录本系统来下订货单，这就要求操作简便，尽量减少输入，交互友好，安全可靠。另外还有一个特殊的用户群体：药店的中高层领导，这就要求系统具有业务数据汇总、分析的功能，可以帮助公司的中高层领导来做出决策，及时调整营销策略。This systems end-user is the middle and small scale pharmacy v

39、arious departments services, the pharmacy high-level leader, system manager, various departments statistician, customer and so on.This software will face the staff directly finally, but the staff possibly is the work experience is rich in its own domain, but faces other domains time the thing, possi

40、bly does not have the use OR operation experience. This requests this system when the use must as far as possible simple convenient.The various departments system managers and the statistician, this kind of personnel have the computer domain related knowledge, including aspect and so on data system

41、knowledge, may operate and use this system skilled, simultaneously may through change softwares some parameters, uses the related tool to realize the inquiry, the statistics, the renewal, and so on functions.The system manager, this kind of personnel have the computer domain high-end technology, und

42、erstood to softwares portal frame construction and the technology, may carries on the maintenance through the software bringing tool and the specialized technology to the system, the guarantee system can work highly effective.Under the customer, the customer may through register this system to come

43、the order form, this request operation is simple, reduces the input as far as possible, is alternately friendly, safe reliable.In addition has special user community: The pharmacy high-level leader, this request system has the service data to compile, the analysis function, may help companys high-le

44、vel leaders to make the decision-making, adjusts the marketing strategy promptly.2.3产品与其环境的关系(Products and its environment relations)此系统的服务器用于存放日常业务数据，以及供应商、客户、药品的信息，服务器应该放置在药店总部里安全的地方。而其他终端则放在分药店，连锁店，各相关部门办公室、库房。This systems server uses in storing the day-to-day business data, as well as the suppli

45、er, the customer, the drugs information, the server should lay aside in the pharmacy headquarters the safe place. But other terminals place a minute pharmacy, chain store, each related department office, storehouse.2.4限制和约束(Limits and restraint)要求此系统实现功能的强大性与经济性很好地结合，得到资金限度内的功能最优化。同时也要求开发期限为18周，以便早日

46、投入使用。Functional requirements of this system and the powerful combination of a good economy, finance function within the limits of optimization. It also requires the development of a period of 18 weeks in order to put into use as soon as possible.3、需求规定(Rules of Requirement)3.1对功能的规定(Rules of functio

47、n)药店管理系统的功能模型由五个子系统组成,即药品管理子系统、销售管理子系统、信息管理子系统、信息预警子系统系统管理子系统。药品进销存管理信息系统的功能模型中包括了对新药品数据的管理与维护，对药品库存数据的管理与维护以及对客户数据的管理。这些数据对药店进行药品进销存管理极为重要，为此,提供方便、快捷的信息查询和维护是系统设计考虑的基础。 要求新系统能解决中小型店日常经营中包括药品采购、药品销售、药品库存、账务往来等所有业务环节在内的科学化管理，完成日常经营活动中各种业务数据的共享，实现实时通信来保证业务数据的快速更新，通过对这些数据的汇总和分析来对决策作出支持，从而来提升药店的核心竞争力。Ph

48、armacy management system functional model composed of five subsystems, namely, drug management system, sales management system, information management system, information system management system of early warning system.Invoicing drug management information system functional model, including new drugs for the management and maintenance of data, data on the management of drug inventory and maintenance, as well as the management of customer data.