新入职员工英语单词培训资料(共6页).doc

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1、精选优质文档-倾情为你奉上新入职员工英语单词培训资料一、酒店各部门及酒店设施名称：行政办公室：Executive izekjutiv office 客房部：Rooms division divin前厅部：Frontfrnt office 餐饮部：Food & Beverage bevrid departmentdip:tmnt工程部：Technical teknikl department / Engineeringendiniri department人事部：Humanhju:mn Resourcesris:siz department 保安部：Security sikjuriti depa

2、rtment 大堂副理：Assistantsistnt Manager 管家部：Housekeeping hauski:pi PA：Public Area公共卫生市场销售部：Sales Marketing department 预订部：Reservationrezvein 运输部：Transportation trnsptein department 宴会厅：Banquet bkwit Hall(ballroom) 大堂酒吧：Lobby Bar 医务室：Clinic klinik 健身房：Gymnasium dimneizim /Gymdim room健身中心：Fitnee center 网球

3、场：Tennis Courtk:t 室内/外游泳池：indoor/outdoor swimming pool pu:l外币兑换：Foreignfrin Exchange 邮局：Post Office 大堂公用电话：House Phone 付费电话：pay phone 洗手间：Toilet tilit /Washroom /Lavatory lvtri 电梯：Lift/Elevatoreliveit 员工电梯：Service Elevator 自动扶梯：Escalatoreskleit 旅行社：travel agencyeidnsi 夜总会：Night Club 停车场：park/parking

4、 lotlt 商店/杂货店：store 二、前厅部：接待处：Reception risepn 询问处：Informationinfmein 商务中心：businessbiznis center礼宾部：Conciergek:nsi 机场代表：Airport Representativereprizenttiv 皇冠楼层：Club floor/Executiveizekjutiv Floor 总机：Operatorpreit/Switchboardswitb:d 酒店人员用房：house use 散客：walk in 净房价：net rate 没有通知取消而又未到的预订：no show 坏房：ou

5、t of order 吉（空）房：vacantveiknt 有人住的房间：occupiedkjupaid 客满：full house 入住登记：check in 退房：check out 提升：upgrade preid 半日用房：day use留言条：message mesid 共计：total 价钱：priceprais 基本费：basicbeisik charget:d 附加费：surcharges:t:d/ additional charge 手续费：commissionkmin charge服务费：cover charge/ service charge 信用卡：creditkred

6、it card 值班经理：MOD(manager on duty)残疾人用房：handicaphndikp room 转房：room changeteind三、礼宾部行李：luggagelid (英)/baggagebid (美) 手提包：handbaghndb 手提箱/衣箱：suitcasesju:tkeis 旅行袋：traveltrvl bag 背包：kitbagkitb 贵重物品：valuablevljubl 易碎物品：breakable breikbl 笔记本电脑：laptop lptp 帆布：canvas knvs 塑料：plastic plstik, pl:stik 银色：silv

7、er silv 粉红色：pinkpik 深蓝色：navy neiviblue/dark d:kblue 紫色：purple 灰色：greyrei/gray 行李标签：labelleibl/tabtb/tag t 包裹：parcelp:sl 告示牌：signboardsainb:d 护照：passportp:sp:t 身份证：identityaidentiti card 小册子：brochurebruju观光(n./vi.)：sightseeingsaitsi:i/sightsee saitsi: 一天游：full day excursion半天游：half day excursion iksk

8、:n 旅行社：travel agency 导游：guide aid 领队：tour conductor kndkt 车费：faref 免费：freefri: 单程车费：one way fare来回车接送：roundraund trip trip transfertrnsf: 轿车服务：limousine limu(:)zi:n service航空公司：airline lain company/airways weiz 飞机班次：flightflait number机场快线：airport express ikspres 粗绳：rope rup 登机牌：boardingb:di check/pa

9、ss/card *号键: asteriskstrisk (key) #号键：poundpaund sign/pound key 电池：battery btri移动电话：mobilemubail(phone) 充值卡：recharge ri:t:d card 行李车：trolleytrli四、家具furnituref:nit：窗帘：curtain k:tn 婴儿床：cribkrib 加床：extra ekstr bed 茶几：teatable衣柜：wardrobew:drub 行李架：baggage stand/rack rk 床头柜：night table/bedstand 椅子：chair

10、抽屉：drawerdr: 沙发：sofasu f 长沙发/长靠椅：setteeseti:五、电器：开关：switchswit 台灯：desk lamplmp/reading lamp 床头灯：bedlamp/bedlight/bedside lamp落地灯:standard lamp/floor lamp 灯罩：lampshadelmpeid 小酒吧：mini bar电热水壶：（electricilektrik ）kettleketl 空气调节装置：air conditionerkndin电冰箱：refrigeratorrifridreit/fridge frid 电视机：television

11、telivin多用途插座：adapterdpt(r) 熨斗：ironain 熨板：ironing board 充电器：charger 磅秤：scaleskeil 传真机：faxfks machinemi:n 吹风筒：hair dryer drai 宽带：broadbr:d bandbnd 宽带线：cable keibl 无线的：wireless wailis遥控器：remoterimut controlkntrol 打印机：Printer六、客房用品：衣架：hangerh 烟灰缸：ashtray trei 冰桶：ice barrelbrl 糖：sugaru 即溶咖啡：instantinstnt

12、 coffee 废纸篓:wastebasket weistb:skit 圆珠笔：ball pen文具夹：stationerystei()nri holder huld 信封：envelopeenvilup 回形针:clipklip 手电筒：flashlightfllait 钉书机：staplesteipl 雨伞：umbrella 衣柜：wardrobew:drub送餐餐牌：door knobnb menumenju: 请勿打扰卡：do not disturbdist:b (DND Card)拖鞋：slipperslip 洗衣服务：laundry l:ndri service 洗衣单：laund

13、ry listlist 洗衣袋：laundry bag 叫早服务：morning call(service)/wake up call 鞋刷：shoe brush br鞋油：shoe polishpli/shoeshine u:ain 剪刀：scissorssizz 针线包：sewing sui kit kit胶水：gluelu: 玻璃胶纸:tape teip 开罐器：can opener upn 冰夹：ice tongstz保险箱：safety seifti box 开瓶塞钻子：corkscrew k:kskru: 牙签：toothpick tu:pik垃圾箱(英/美)：dustbin ds

14、tbin/ ashcan kn 城市地图：city map 服务指南：service guide电视节目单：TV programprurm guideaid 总经理名片：GMs card 床垫：mattressmtris地毯：carpet k:pit 全身镜：looking glass 床单：bedsheet bedi:t 毯子：blanket blkit枕头：pillowpilu 枕头套：pillowcasepilukeis 羽绒被：duvet du:vei鞋拔：shoehorn u:h:n七、浴室用品：浴室：bathroom b:ru:m 抽水马桶：lavatory 浴帽：showerau

15、 capkp 毛巾：toweltaul 浴巾：bath towel 肥皂：soapsup 洗发水：shampoo mpu: 护发素：hair conditioner kndin 沐浴露：foam fum bath 浴盐：bath salts s:ltz 润肤露：body lotionlun棉签：cottonktn budbd 浴袍：bathrobeb:rub 牙膏：toothpastetu:peist牙刷：toothbrushtu:br 梳子：comb kum /hair brush 剃刀：shavereiv 须刨：razor reiz 纸巾：tissue tisju: 厕纸：toilet p

16、aper 女宾清洁袋：ladys sanitary snitri bag空气清新剂：air freshenerfren(r) 花洒：rainrein shower八、餐饮：中国餐厅：chinese restaurant 海鲜餐厅：seafood restaurant 自助餐：buffetbfit 早茶：tea breakfast 下午茶：high tea 点心：dim sumdimsm/refreshmentrifremnt面条：noodlenu:dl 稀饭/粥：conjee/congeekndi: 粤菜：Cantonesekntni:z stylestail营业时间：business hou

17、rs 欢乐时光：happy hour 茶壶：tea potpt 筷子：chopstickstpstiks汤匙：soupsu:p spoonspu:n 餐叉：forkf:k 水果盘：fruitfru:t platepleit九、其它：老虎钳：plierplai 螺丝刀：screwdriver skru:draiv 锤子：hammerhm计算机：calculatorklkjuleit 翡翠：jadedeid 翻版：counterfeit kauntfit/fakefeik 皮革制品：leather le 名牌：famous brandbrnd 邮票：stampstmp 珍珠：pearl 水果：fr

18、uit 药房：drugstore 打火机：lighterlait 火柴：match 扑克牌：squeezer/playing card安全套：condom 卫生巾：sanitary towel 对讲机：walkie-talkie十、广州各主要酒店名字：白天鹅宾馆：White swanswn hotel 花园酒店：Garden hotel 中国大酒店：China hotel东方宾馆：Dongfang hotel 亚洲国际大酒店：Asiaei international hotel天誉威斯汀酒店：The Westin GuangZhou 富力丽兹卡尔顿酒店：The Ritzrits-Carlton

19、k:ltn GuangZhou富力君悦酒店：Grand Hyatt GuangZhou 艾葳格兰花园酒店：Evergrande garden hotel长隆酒店：ChimeLongtaim,l hotel 远洋宾馆：Oceanun hotel 胜利宾馆：Victoryviktri hotel 广东迎宾馆：Guangdong guest house 华夏大酒店：Landmark lndm:k Canton kntn hotel 广州大厦：Hotel Canton 景星酒店：Star hotel 中央酒店：Centralsentr:l hotel 江湾大酒店：Riverside rivsaid h

20、otel 爱群大酒店：Aiqun hotel 白云宾馆：BaiYun hotel 国泰宾馆：Cathaykei Pacificpsifik hotel 招商宾馆：China merchantsm:tntz hotel 外商活动中心：Foreignfrin businessmen club 广州建国酒店：JIANGUO hotel 假日酒店：Holiday inn广州国际金融大厦：Guangzhou international financialfainnl building 华美达酒店：Ramada pearlp:l广州十甫假日酒店：Holiday inn SHIFU GuangZhou 丽柏

21、广场：Lal: Perle p:l 天河城：Tee mall中信广场：CITIC Plaza 正佳广场：Grandview mall 陶陶居：TAOTAOJU restaurant莲香楼：LIANXIANGLOU 太平洋电脑城：Pacific PC center 凯悦酒家：The deluxe restaurant十一、房间类型补充：高级吸烟双床房(TTWS)：superior sju:piri twin smoking 高级非吸烟双床房(TTWN)：superior twin non smoking高级吸烟大床房(KNGS)：superior king smoking 高级非吸烟大床房(KN

22、GN)：superior king non smoking豪华吸烟双床房(TFTS)：deluxe dilks, diluks twin smoking 豪华非吸烟双床房(TFTN)：deluxe twin non smoking豪华吸烟大床房(KFTS): deluxe king smoking 豪华非吸烟大床房(KFTN): deluxe king non smoking豪华吸烟大床套房(XFTS):deluxe suite king smoking 豪华非吸烟大床套房(XFTN):deluxe suite king non smoking行政楼层吸烟大床房(KEXS):club floo

23、r king smoking 行政楼层非吸烟大床房(KEXN):club floor king non smoking行政楼层吸烟双床房(TEXS):club floor twin smoking 行政楼层非吸烟双床房:(TEXN)club floor twin non smoking行政楼层吸烟大床套房(XEXS):club floor suite king smoking 行政楼层非吸烟大床套房(XEXN):club floor suite king non smoking行政楼层吸烟三房套房(XOTS):club floor three bays suite smoking (include one king bed room & one twin beds room)行政楼层非吸烟三房套房(XOTN):club floor three bays suite non smoking (include one king bed room & one twin beds room)双床残疾人用房(TWCS):disable room twin smoking总统套房(XSTS): presidentialprezidenl suite (six bays) 专心-专注-专业