人力资源管理管理专业词汇(共12页).doc

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4、裁 Senior Customer Manager 高级客户经理Sales Manager 销售经理 Regional Sales Manager 地区销售经理Merchandising Manager 采购经理 Sales Assistant 销售助理 Wholesale Buyer 批发采购员 Tele-Interviewer 电话调查员Real Estate Appraiser 房地产评估师 Marketing Consultant 市场顾问 Marketing and Sales Director 市场与销售总监Market Research Analyst 市场调查分析员 Manuf

5、acturers Representative 厂家代表Director of Subsidiary Rights 分公司权利总监Sales Representative 销售代表 Assistant Customer Executive 客户管理助理 Marketing Intern 市场实习 Marketing Director 市场总监 Insurance Agent 保险代理人Customer Manager 客户经理 Vice-President of Marketing 市场副总裁 Regional Customer Manager 地区客户经理 Sales Administrat

6、or 销售主管 Telemarketing Director 电话销售总监 Advertising Manager 广告经理 Travel Agent 旅行代办员 Salesperson 销售员 Telemarketer 电话销售员 Sales Executive 销售执行者 Marketing Assistant 市场助理 Retail Buyer 零售采购员 Real Estate Manager 房地产经理 Real Estate Broker 房地产经纪人 Purchasing Agent 采购代理 Product Developer 产品开发 Marketing Manager 市场

7、经理 Advertising Coordinator 广告协调员 Advertising Assistant 广告助理 Ad Copywriter(Direct Mail) 广告文撰写人 Customer Representative 客户代表 Computers and Mathematics(计算机部分) Manager of Network Administration 网络管理经理 MIS Manager 电脑部经理 Project Manager 项目经理 Technical Engineer 技术工程师 Developmental Engineer 开发工程师 Systems Pr

8、ogrammer 系统程序员 Administrator 局域网管理员 Operations Analyst 操作分析 Computer Operator 电脑操作员 Product Support Manager 产品支持经理 Computer Operations Supervisor 电脑操作主管 Director of InFORMation Services 信息服务主管 Systems Engineer 系统工程师 Hardware Engineer 硬件工程师 Applications Programmer 应用软件程序员 InFORMation Analyst 信息分析 LAN

9、 Systems Analyst 系统分析 Statistician 统计员 Human Resources（人力资源部分） Director of Human Resources 人力资源总监 Assistant Personnel Officer 人事助理 Compensation Manager 薪酬经理 Employment Consultant 招募顾问 Facility Manager 后勤经理 Job Placement Officer 人员配置专员 Labor Relations Specialist 劳动关系专员Recruiter 招聘人员 Training Speciali

10、st 培训专员 Vice-President of Human Resources 人力资源副总裁 Assistant Vice-President of Human Resources 人力资源副总裁助理 Personnel Manager 职员经理 Benefits Coordinator 员工福利协调员 Employer Relations Representative 员工关系代表 Personnel Consultant 员工顾问 Training Coordinator 培训协调员 Executive and Managerial(管理部分) Chief Executive Off

11、icer(CEO) 首席执行官 Director of Operations 运营总监 Vice-President 副总裁 Branch Manager 部门经理 Retail Store Manager 零售店经理 HMO Product Manager 产品经理 Operations Manager 操作经理 Assistant Vice-President 副总裁助理 Field Assurance Coordinator 土地担保协调员 Management Consultant 管理顾问 District Manager 市区经理 Hospital Administrator 医院

12、管理 Import/Export Manager 进出口经理 Insurance Claims Controller 保险认领管理员 Program Manager 程序管理经理 Insurance Coordinator 保险协调员 Project Manager 项目经理 Inventory Control Manager 库存管理经理 Regional Manager 区域经理 Chief Operations Officer(COO) 首席运营官 General Manager 总经理 Executive Marketing Director 市场行政总监 Controller(Int

13、ernational) 国际监管 Food Service Manager 食品服务经理 Production Manager 生产经理 Administrator 医疗保险管理 Property Manager 房地产经理 Claims Examiner 主考官 Controller(General) 管理员 Service Manager 服务经理 Manufacturing Manager 制造业经理 Vending Manager 售买经理 Telecommunications Manager 电信业经理 Transportation Manager 运输经理 Warehouse Ma

14、nager 仓库经理 Assistant Store Manager 商店经理助理 Manager(Non-Profit and Charities) 非盈利性慈善机构管理人力资源管理专业英语词汇一、人力资源管理:(Human Resource Management ,HRM)人力资源经理:( human resource manager)高级管理人员:(executive) / igzekjutiv职业:(profession) 道德标准:(ethics) 操作工:(operative employees)专家:(specialist)人力资源认证协会:(the Human Resource

15、 Certification Institute,HRCI)二、外部环境:(external environment)内部环境:(internal environment)政策:(policy)企业文化:(corporate culture)目标:(mission)股东:(shareholders)非正式组织:(informal organization)跨国公司:(multinational corporation,MNC)管理多样性:(managing diversity)三、工作:(job)职位:(posting)工作分析:(job analysis)工作说明:(job descript

16、ion)工作规范:(job specification)工作分析计划表:(job analysis schedule,JAS)职位分析问卷调查法:(Management Position Description Questionnaire,MPDQ)行政秘书:(executive secretary)地区服务经理助理:(assistant district service manager)四、人力资源计划:(Human Resource Planning,HRP)战略规划:(strategic planning)长期趋势:(long term trend)要求预测:(requirement f

17、orecast)供给预测:(availability forecast)管理人力储备:(management inventory)裁减:(downsizing)人力资源信息系统:(Human Resource Information System,HRIS)五、招聘:(recruitment)员工申请表:(employee requisition)招聘方法:(recruitment methods)内部提升:(Promotion From Within ,PFW)工作公告:(job posting)广告:(advertising)职业介绍所:(employment agency)特殊事件:(s

18、pecial events)实习:(internship)六、选择:(selection)选择率:(selection rate)简历:(resume)标准化:(standardization)有效性:(validity)客观性:(objectivity)规范:(norm)录用分数线:(cutoff score) 准确度:(aiming)业务知识测试:(job knowledge tests)求职面试:(employment interview)非结构化面试:(unstructured interview)结构化面试:(structured interview)小组面试:(group inte

19、rview)职业兴趣测试:(vocational interest tests)会议型面试:(board interview)七、组织变化与人力资源开发人力资源开发:(Human Resource Development,HRD)培训:(training)开发:(development)定位:(orientation)训练:(coaching)辅导:(mentoring)经营管理策略:(business games)案例研究:(case study)会议方法:(conference method)角色扮演:(role playing)工作轮换:(job rotating)在职培训:(on-th

20、e-job training ,OJT)媒介:(media)八、企业文化与组织发展企业文化:(corporate culture)组织发展:(organization development,OD)调查反馈:(survey feedback)质量圈:(quality circles)目标管理:(management by objective,MBO)全面质量管理:(Total Quality Management,TQM)团队建设:(team building)九、职业计划与发展职业:(career)职业计划:(career planning)职业道路:(career path)职业发展:(c

21、areer development)自我评价:(self-assessment)职业动机:(career anchors)十、绩效评价绩效评价:(Performance Appraisal,PA)小组评价:(group appraisal)业绩评定表:(rating scales method)关键事件法:(critical incident method)排列法:(ranking method)平行比较法:(paired comparison)硬性分布法:(forced distribution method)晕圈错误:(halo error)宽松:(leniency)严格:(strictn

22、ess)3600反馈:(360-degree feedback)叙述法:(essay method)集中趋势:(central tendency)十一、报酬与福利报酬:(compensation)直接经济报酬:(direct financial compensation)间接经济报酬:(indirect financial compensation)非经济报酬:(no financial compensation)公平:(equity)外部公平:(external equity)内部公平:(internal equity)员工公平:(employee equity)小组公平:(team equ

23、ity)工资水平领先者:(pay leaders)现行工资率:(going rate)工资水平居后者:(pay followers)劳动力市场:(labor market)工作评价:(job evaluation)排列法:(ranking method)分类法:(classification method)因素比较法:(factor comparison method)评分法:(point method)海氏指示图表个人能力分析法:(Hay Guide Chart-profile Method)工作定价:(job pricing)工资等级:(pay grade)工资曲线:(wage curve

24、)工资幅度:(pay range)十二、福利和其它报酬问题福利(间接经济补偿)员工股权计划:(employee stock ownership plan,ESOP)值班津贴:(shift differential)奖金:(incentive compensation)分红制:(profit sharing)十三、安全与健康的工作环境安全:(safety)健康:(health)频率:(frequency rate)紧张:(stress)角色冲突:(role conflict)催眠法:(hypnosis)酗酒:(alcoholism)十四、员工和劳动关系工会:(union)地方工会:(local

25、union)行业工会:(craft union)产业工会:(industrial union)全国工会:(national union)谈判组:(bargaining union)劳资谈判:(collective bargaining)仲裁:(arbitration)罢工:(strike)内部员工关系:(internal employee relations)纪律:(discipline)纪律处分:(disciplinary action)申诉:(grievance)降职:(demotion)调动:(transfer)晋升:(promotion)人力资源管理师（二级）专业英语词汇表1 Acce

26、ptability 可接受性2 Achievement tests 成就测试3 Action plan 行动计划4 Action steps 行动步骤5 Adventure learning 探险学习法6 Adverse impact 负面影响7 Agency shop 工会代理制8 Alternative dispute resolution (ADR) 建设性争议解决方法9 Analytic approach 分析法10 Appraisal politics 评价政治学11 Apprenticeship 学徒制12Arbitrary仲裁13 Assessment评价14Assessment

27、center评价中心15Attitudeawarenessandchangeprogram态度认知与改变计划16Attitudinalstructuring态度构建17Audiovisualinstruction视听教学18Auditapproach审计法19Balancedscorecard综合评价卡20Basicskills基本技能21Behavior-basedprogram行为改变计划22Behaviormodeling行为模拟23Benchmarks基准24Benchmarking评判25Benefits收益26Bonus奖金27Boycott联合抵制28Career职业29Care

28、ercounseling职业咨询30Careercurves(maturitycurves)职业曲线（成熟曲线）31Careermanagementsystem职业管理系统32Careersupport职业支持33Centralization集权化34Coach教练35Cognitiveability认知能力36Cognitiveoutcomes认知性结果37Collectivebargainingprocess劳资谈判过程38Communityofpractice演练小组39Compa-ratio比较比率40Compensablefactors报酬要素41Competencyassessme

29、nt能力评估42Competitiveadvantage竞争优势43Concentrationstrategy集中战略44Concurrentvalidation同时效度45Consumerpriceindex,CPI消费者价格指数46Contentvalidation内容效度47Continuouslearning持续学习48Contributoryplan投入计划49Coordinationtraining合作培训50Corecompetencies核心竞争力51Criterion-relatedvalidity效标关联效度52Criticalincident关键事件53Criticali

30、ncidentmethod关键事件法54Cross-culturalpreparation跨文化准备55Cross-training交叉培训56Culturalenvironment文化环境57Culturalshock文化冲击58Customerappraisal顾客评估59Dataflowdiagram数据流程图60Database数据库61Decentralization分散化62Decisionsupportsystems决策支持系统63Defined-benefitplan养老金福利计划64Defined-contributionplan资方养老金投入计划65Delayering扁平

31、化66Depression沮丧67Developmentplanningsystem开发规划系统68Differentialpiecerate差额计件工资69Directcosts直接成本70Discipline纪律71Disparateimpact差别性影响72Disparatetreatment差别性对待73Diversitytraining多元化培训74Downsizing精简75Downwardmove降级76Efficiencywagetheory效率工资理论77Electronicperformancesupportsystem(EPSS)电子绩效支持系统78Employeeemp

32、owerment员工授权79Employeeleasing员工租借80Employeesurveyresearch雇员调查与研究81Employeewellnessprograms(EWPs)雇员健康修炼计划82Entrepreneur企业家83Equalemploymentopportunity(EEO)公平就业机会84Essaymethod书面方式85Ethics道德86Expatriate外派雇员87Expertsystems专家系统88Externalanalysis外部分析89Externalgrowthstrategy外边成长战略90Externallabormarket外部劳动力

33、市场91Factorcomparisonsystem因素比较法92Feedback反馈93Flexiblebenefitsplans(cafeteriaplans)灵活的福利计划（自助福利方案）94Flextime灵活的时间95Forecasting（劳动力供求）预测96Formaleducationprograms正规教育计划97Frameofreference参照系98Functionaljobanalysis,FJA职能工作分析99Gainsharingplans收益分享计划100Globalization全球化101Goals目标102Goalsandtimetables目标和时间表1

34、03Graphicrating-scalemethod图式评估法104Group-buildingmethods团队建设法105Groupmentoringprogram群体指导计划106Hayprofilemethod海氏剖析法107High-leveragetraining高层次培训108High-performanceworksystems高绩效工作系统109Hourlywork计时工资制110Humancapital人力资本111Humanresourceinformationsystem(HRIS)人力资源信息系统112Humanresourcemanagement人力资源管理113

35、Humanresourcesplanning,HRP人力资源计划114Indirectcosts间接成本115Individualism/collectivism个人主义/集体主义116Input投入117Instructionaldesignprocess指导性设计过程118Internalanalysis内部分析119Internalgrowthstrategy内部成长战略120Internallaborforce内部劳动力121Internet互联网122Internshipprograms实习计划123Interview面试124Intraorganizationalbargainin

36、g组织内谈判125Jobanalysis工作分析126Jobclassificationsystem工作分类法127Jobdescription工作描述128Jobdesign工作设计129Jobenlargement工作扩大化130Jobenrichment工作丰富化131Jobevaluation工作评价132Jobexperiences工作经验133Jobinvolvement工作认同134Jobpostingandbidding工作张贴和申请135Jobprogressions工作提升136Jobrankingsystem工作重要性排序法137Jobrotation工作轮换138Job

37、satisfaction工作满意度139Jobspecification工作规范140Jobstructure工作结构141Keyjobs关键工作142Labormarket劳动力市场143Laborrelationsprocess劳动关系进程144Leaderlessgroupdiscussion无领导小组讨论法145Learningorganization学习型组织146Long-term-short-termorientation长期-短期导向147Maintenanceofmembership会员资格维持148Managementbyobjectives,MBO目标管理149Manag

38、ementforecasts管理预测150Managementprerogatives管理特权151Managerand/orsupervisorappraisal经理和/或上司评估152Managingdiversity管理多元化153Markovanalysis马克夫分析法154Mediation调解155Mentor导师156Meritguideline绩效指南157Minimumwage最低工资158Motivationtolearn学习的动机159Needsassessment（培训）需要评价160Negligence疏忽161Nepotism裙带关系162Ombudsman调查专员

39、163On-the-jobtraining,OJT在职培训164Opportunitytoperform实践的机会165Organizationalanalysis组织分析166Organizationalcapability组织能力167Orientation导向培训168Outplacementcounseling重新谋职咨询169Output产出170Outsourcing外包171Panelinterview小组面试172Pay-for-performancestandard按绩效的报酬标准173Paygrade工资等级174Paylevel工资水平175Pay-policyline工

40、资政策线176Paystructure工资结构177Peerappraisal同事评估178Performanceappraisal绩效评价179Performancefeedback绩效反馈180Performancemanagement绩效管理181Performanceplanningandevaluation(PPE)绩效规划与评价系统182Perquisites津贴183Personanalysis个人分析184Personcharacteristics个人特征185Personnelselection人员甄选186Pointsystem积分法187Positionanalysisq

41、uestionnaire,PAQ职位分析问卷调查188Powerdistance权力差距189Predictivevalidation预测效度190Profitsharing利润分享191Promotion晋升192Proteancareer多变的职业193Psychologicalcontract心理契约194Psychologicalsupport心理支持195Rangespread工资范围跨度196Readability易读性197Readinessfortraining培训准备198Reasoningability推理能力199Recruitment招募200Reengineering

42、流程再造201Relationaldatabase关联数据库202Reliability信度203Repatriation归国准备204Replacementcharts替换表205Requestforproposal(REP)（培训）招标书206Returnoninvestment(ROI)投资回报207Roleambiguity角色模糊208Roleanalysistechnique角色分析技术209Roleplay角色扮演210School-to-work从学校到工作211Selection甄选212Self-appraisal自我评估213Self-efficacy自信心214Situ

43、ationalinterview情景面试215Skill-basedpay技能工资216Skillinventories技能量表217Specificity明确性218Spotbonus即时奖金219Staffingtables人员配置表220Strategicchoice战略选择221Strategiccongruence战略一致性222Strategichumanresourcemanagement(SHRM)战略性人力资源管理223Strategyformulation战略形成224Strategyimplementation战略执行225Taskanalysis任务分析226Teaml

44、eadertraining团队领导培训227360-degreefeedbackprocess360度反馈过程228Totalqualitymanagement(TQM)全面质量管理229Training培训230Trainingadministration培训管理231Trainingoutcomes培训结果232Transactionprocessing事务处理233Trendanalysis趋势分析234Utility效用235Utilityanalysis效用分析236Validity效度237Verbalcomprehension语言理解能力238Vesting既得利益239Virtualreality现实虚拟240Voicing发言241Wageandsalarysurvey薪资调查242Wage-ratecompression工资压缩243Web-basedtraining网上培训244Workpermit/workcertificate就业许可证245WorldWideWeb万维网246Yieldrat