E000112入职培训检查表.doc

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1、E000112入职培训检查表PART 1 第一部分 The Personnel & Training Department have covered the following subjects with the above employee 人力资源部已经向上述员工讲解了下列内容: 1 Whos Who 18 Training Policy & Procedure 酒店管理层 培训政策和程序 2 Hotel Facilities & Services 19 Transfer Procedure 酒店设施和服务项目 内部调部门程序 3 Hotel Rules & Regulations 20

2、SecurityParcel Pass/Lost & Found Procedure 酒店规则与规定 保安检查-包裹通行/失物招领程序 4 Working Hours 21 Leave Application Procedure 工作时间 请假程序 5 Medical Check 22 Hotel Organization Chart 医疗检查 酒店组织结构图 6 Clinic-Guests & Staffs 23 Emergency Procedure 客用医务室/员工医务室 紧急情况处理程序 7 When, How & Where Paid 24 Fire Prevention 工资及其支

3、付 消防程序 8 Attendance & Time Card 25 Security Knowledge 考勤制度及打卡制度 保安知识 9 Courtesy 26 Telephone Manners 礼仪礼貌 电话礼仪 10 Employment Handbook 27 Health & Safety at Work 员工手册 工作中的健康和安全 11 After Duty-Not to Remain/Return 28 Body Language/Manner 下班后-不得逗留或返回 身体语言/礼貌 12 No Tips Allowed 29 Concept of Service 不准接受

4、任何形式的小费 服务的概念 13 Annual Leave & Holiday Pay 30 Conditions of Employment 年假以及假日工资 雇用条件 14 Locker & Checking of Locker 31 Notify-Change of Personal Status Data 更衣室以及更衣室检查 个人资料变更 15 Discipline / Misconduct 32 Grievance Procedure 纪律和处分 投诉程序 16 Personal Grooming & Hygiene 33 Accident Reporting & Personal

5、 Problems 个人仪容及卫生 事故报告及个人问题的处理 17 Hotel ID Card/Name Tag 34 Staff Separation Procedure 酒店工牌/名牌 员工离职程序 Acknowledgement: I fully understand the above-mentioned topics that have been conducted for me. 认可承认 我接受过上述培训, 并已经完全掌握以上内容. _ Staff Signature员工签名 PART 2 第二部分 The respective division head/department

6、head or the immediate supervisor has covered the following subjects with the above employee 相关的部门总监/部门经理或上述员工的直接上司已经向该员工讲解了下列内容: 1 Job Description/Responsibilities 12 Reporting Illness & Absence 工作职责描述/岗位职责 病假或请假报告程序 2 Departmental Rules 13 Procedure for Returning to Work after Illness 部门规章制度 病假后如何报

7、到上班 3 Personal Cleanliness 14 Meal and Relief Period 个人清洁卫生 用餐时间和休息时间 4 Uniforms 15 How to Get to Staff Cafeteria 制服 去员工餐厅的路线 5 Duty Roster 16 Safety Rules 排班表 安全规则 6 Overtime 17 Fire Procedure 加班 消防程序 7 Personal Time Off 18 Hand-over When Off Duty 个人休息时间 下班时的交接程序 8 Days Off 19 Department Introducti

8、on/Organization Chart 休息日 部门介绍/部门组织结构图 9 Reporting Accidents 20 Inter-departmental Contact 事故/工伤报告 需要联络的部门以及其联络方式 10 Leave Application 21 Service Standard 假期申请 服务标准 11 Departmental Policy & Procedures 22 Training Procedure of The Department 部门工作政策和程序 部门的培训政策和程序 JOB ORIENTATION 工作描述 Tour of departmen

9、t and introduction to supervisors and colleagues 参观部门并介绍认识同事 Explanation of job its relation to overall operation, stress courtesy and politeness 解释如何进行工作, 包括完整的操作程序并强调礼貌在此过程中的重要性 Explanation and demonstration of each step letting employee try 演示工作步骤后, 让员工自己尝试 Check performance 检查工作表现 Safety rules 工作的安全规定 ment评语: _ Acknowledgement : I fully understand the above mentioned topics that have been conducted for me. 认可承认 我接受过上述培训, 并已经完全掌握以上内容. _ _ _ _ Staff Sign Off员工 Immediate Superior直接上司 Div/Dept Head部门总监/经理 Training Manager培训经理 第 5 页 共 5 页