2022职场英语之应对职场暴力.docx

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1、2022职场英语之应对职场暴力职场英语之应对职场暴力职场英语：如何应对职场暴力In elementary school, the class bully left you with empty pockets. In the corporate world, the bully can cause even more damage - ranging from severe emotional distress and sluggish work to stalled career progress. What's worse: Despite hoards of office ini

2、tiatives and formal legislation, bullying is still creeping its way into the workplace.在小学，“小霸王”让你身无分文。在公司，“霸王”们会引起更大的危害从严峻压抑、效率低下到事业停滞。而更糟糕的是，成堆的办公室条例和法规都无法阻挡欺压行为在职场的蔓生。Nancy Shenker, founder and principal of the ONswitch, a marketing company specializing in start-ups, said she was once the victim

3、of a bullying boss who loved to publicly berate her.ONswitch公司特地为起步公司供应市场营销，该公司创办人、主席Nancy Shenker说她也曾是职场暴力的受害者，过去的老板总喜爱公然严厉指责她。"I finally scheduled a private meeting with him and told him quite simply that his behavior was affecting my work performance, that I felt demoralized and embarrassed,

4、" she said. "I went so far as to tell him that if I really was so incompetent, we should call human resources into the meeting to work out a severance package or start writing me up," she said.她说：“我和他私聊了一次，很简洁地告知他，他的行为影响了我的工作表现，我感到挫败和窘况。我甚至说，假如我真那么无能，那我们应当让人力资源参加我们的探讨，做个离职安排或给我记一过。”He

5、r boss admitted he had no intention of firing her, and their relationship improved. According to the Workplace Bullying Institute's Web site, bullying is more prevalent in today's workplaces than sexual harassment and racial discrimination. Approximately one-in-six US workers have directly e

6、xperienced destructive bullying in the last year.她的老板承认他无意解雇她，两人关系得到改善。”职场暴力探讨组织“网站说，欺压行为在当今的职场要比性骚扰和种族卑视更为普遍。近六分之一的美国劳动者去年干脆经验了具有破坏性的欺压行为。Women are most often on the receiving end of the workplace abuse, according to the Workplace Bullying Institute. Although 58 percent of bullies are women, they m

7、ake up 80 percent of targets. "Targethood hinges on two characteristics: a desire to cooperate and a nonconfrontive interpersonal style," the organization's Web site states.该组织说，女性最简单遭遇职场虐待。58%的欺压者是女性，而被欺压的女性却占到了80%。该组织网站称，这两种人易受攻击：渴望协作的人和不得罪人的老好人。Standing up to the bully may not be as

8、 difficult as it seems, said Kerry Patterson, co-author of the bestselling books "Crucial Conversations" and "Crucial Confrontations." "If you know what to say and how to say it, you can speak up and keep the risk of retaliation to a minimum," he said.至关重要的对话及至关重要的对峙两本书

9、的作者说，对欺压者说“不”或许并没有看上去那么困难。他说：”假如你知道说什么、如何说，你就能为自己讨回公道，并将被报复的风险降至最低“。Patterson offered these tips to keep the office bully at bay:Patterson 供应了让人们远离欺压者的建议：1. Don't be rude in return. 不要以“粗”相对Replying with a snide remark means stooping to the bully's level, and the problem could escalate. 以卑鄙的

10、话回答意味着把自己降低到恶棍的水准，可能导致问题激化。2. Assume the best. 做最好的假设Instead of assuming your co-worker is intentionally being rude or inconsiderate, assume he is unaware of how his actions are affecting you. For example, when someone cuts in line in front of you at a movie theater, say something like: "I'

11、m sorry, were you aware that we've been standing here in line?" Presuming innocence avoids an accusation and gets the conversation started off right.不要假设你的同事有意表现粗鲁或不顾别人，而要假设他并不知道他的行为对你有何影响。例如，当有人在电影院插队，可以说：“愧疚，你意识到我们在排队吗?” 假设对方无辜，可以避开指责并简单绽开对话。3. Separate intentions from outcome. 分清结果和意图If

12、your co-worker publicly calls you something offensive, before you respond in-kind, ask yourself: "Why would a decent, rational human being say something like that?" Then, approach your co-worker and say, "I'm sure you didn't intend this, but when you call me honey' it make

13、s me uncomfortable."假如你的同事公然用侵扰的语言称呼你，在你以同样方式做出回应前，问自己”为什么一个风光、有理智的人会说出那样的话?“ 然后，走到这人旁边问一问：”我想你不是有意这么说，但当你叫我“甜心”，这让我不舒适。“4. Start with the facts. 从事实起先When you feel constantly offended by someone's behavior, it's easy to feel victimized or become convinced the bully is out to get you -

14、but this could lead to a nasty confrontation. Before you confront the bully by talking about your feelings or making conclusions, stick to the facts: "Often in our team meetings, you demean my ideas. Today, you called my idea stupid." Then proceed to your conclusion, and ask your co-worker

15、 for feedback.当你感到不断被某人冒犯，很简单有受害者的感觉，或者认为这位欺压者有意让你生气。但这可能导致一个不开心的对峙。在你进行对峙、谈论感受和做出结论之前，从事实起先：” 在我们小组会议时，你总是贬低我的看法，比如今日，你说我的想法很愚蠢。“ 然后，说到你的结论，让对方做出反馈。聪慧人在工作场合不该说的话Don't say: "That's not my job."Why: If your superior asks you to do something, it is your job。Instead say: "I'm

16、 not sure that should be my priority right now." Then have a conversation with your boss about your responsibilities。不要说"That's not my job."(这不是我分内的事。)只要你的上司让你做，那你就得做。我们可以说"I'm not sure that should be my priority right now."(我不确定现在是否应当先做这事。)然后告知老板你须要负责哪些。Don't sa

17、y: "This might sound stupid, but"Why: Never undermine your ideas by prefacing your remarks with wishy-washy language。Instead say: "What's on your mind?" It reinforces your credibility to present your ideas with confidence。不要说"This might sound stupid, but"(或许这听上去有点愚昧

18、，但是)恒久不要在发言前加上这种优柔寡断的前缀来减弱自己的观点。可以说"What's on your mind?"(你怎么认为?)这样可以增加你的可信度，让你充溢自信地发表看法。Don't say: "I don't have time to talk to you."Why: It's plain rude, in person or on the phone。Instead say: "I'm just finishing something up right now. Can I come by w

19、hen I'm done?" Graciously explain why you can't talk now, and suggest catching up at an appointed time later. Let phone calls go to voice mail until you can give callers your undivided attention。不要说"I don't have time to talk to you."(我没时间跟你说。)无论是当面说还是在电话里说，这话都是相当粗鲁的。我们可以说&

20、quot;I'm just finishing something up right now. Can I come by when I'm done?"(我现在正忙着要完成一些事情，等我做完了再来找你行吗?)礼貌地向别人说明为什么现在不行，并且提出稍后的约定时间。打电话时除非你能把全部留意力都放在对方身上，否则就选择语音邮件的形式吧。初到一家公司该怎么做It's never easy being the new guy. Whether you're heading into your first job out of school or your

21、15th, the first days at a new gig are rarely easy ones. New coworkers, a new office, and a brand new work culture all lend to the feeling that you are a stranger in an even stranger land. What's the best way to cope?当新人从来不是件简单的事。不管你是高校毕业才获得第一份工作，或者这已经是你的第15份工作了，总之在一家新单位里的头几天都不会过得很轻松。新的同事，新的办公室，以

22、及全新的工作文化，会让你充溢了人生地不熟的感觉。那么，最好的适应方法是什么?"Go to the cafeteria, the break room and ask people to tell you stories," says Todd Hudson, founder of Maverick Institute, Portland Ore., which published the handbook, "My Personal Onboarding Plan: The New Hire's Guide to On-the-Job Success.&q

23、uot;俄勒冈州波特兰市马沃里克探讨院(Maverick Institute)的创始人，我的入职安排：职场新人的胜利指南("My Personal Onboarding Plan: The New Hire's Guide to On-the-Job Success.")一书作者托德?哈德逊建议是：“到自助餐厅或休息室去，让人们给你讲点故事。”From what these seasoned employees tell you, you'll learn who the key players are at your new office and &quo

24、t;about extraordinary efforts, about creativity, about people protecting their customers. Your new coworkers' tales will tell you how you should act in those situations. If you hear all negative stories, it tells you one thing. If you hear positive things, that tells you something else," Hu

25、dson says.从这些老员工的话里，你可以得知谁是办公室里的关键人物，以及谁“特别努力，特别有创建性，特别爱护他们的客户。新同事的故事会告知你，在这些状况下应当如何表现。负面的故事都是相同的，而正面的故事各有各的意义。”哈德逊说。People love to tell these stories, he adds. "They will tell you what made the biggest impression on them, what got their juices going."他补充道，人们是喜爱讲这些故事的。“他们会告知你，什么样的事情会给人留下最深

26、刻的印象，而什么样的事情会被传得八卦满天飞。”When you start a new job, you'll probably have some type of formal orientation program, also known as onboarding. It may be nothing more than a quick introduction to policies and benefits, but some companies make an effort to offer you a taste of what kind of environment t

27、o expect.当你起先一个新工作的时候，你可能要接受某种正式的入职教化。有的入职教化只是简洁地介绍一下公司的政策和福利，但有些公司却会让你对工作环境稍作了解。职场新人八大生存法则（双语）今夏很多毕业生将起先自己的职场生涯，正所谓万事开头难。这里，我们为您列出几项职场新人的法则，以免你们在刚起先工作时乱了阵脚(mess up)。Many graduates will step up to the starting line of their careers this summer.很多毕业生将在今夏走上自己的职场起跑线。And your first year in work may be a

28、 crucial period, says an HR expert.而你参与工作的头一年可能是段艰苦时期，一位人力资源专家如是说。“Forming good habits is as important as developing professional skills. The *devil is in the detail,” said Zhang Yuxia, a human resource consultant at .“养成良好习惯和培育专业技能同等重要。细微环节确定成败，”智联聘请网的人力资源顾问张玉霞表示。Here weve listed some rules for *ne

29、wbies so you wont mess up at the very beginning.这里，我们为您列出一些职场新人法则，以免你们在刚起先工作时乱了阵脚。1. Study the dress code研习着装法则What you wear creates peoples first impression of you. So its important to project a neat and professional image. Employers generally provide every employee with a dress code. You can easil

30、y get a copy from the human resources department.穿着会影响你给人的第一印象。所以打造一个整齐而职业的形象非常必要。用人单位通常对职员都有着装要求。你只需从人事部门拿份着装要求的复印本便可以。But codes vary with companies and positions. “A shortcut is to observe how others in the same position as you dress. You can take cues from these individuals to develop a professio

31、nal style,” said Zhou Xiaorong, human resource manager in Mindray Medical International Limited in Shenzhen.但是，不同的公司和职位，着装上的要求不尽相同。“一个省时省力的方法就是，去视察职位相同的其他人的穿着。你可以从他们身上找到答案，去打造适合自己的职业风格，”深圳迈瑞医疗国际股份有限公司人力资源总监周晓蓉表示。According to Zhou, its wise to avoid *flip-flops. She has a final piece of advice for wo

32、men: “Avoid exposing *cleavage or too much leg. Remember, in business, more skin, less power.”周晓蓉认为，人字拖不是明智之选。她对女性还有终极忠告：“避开露出事业线和太多的大腿。切记，在商场上，袒露越多，实力越弱。”2. Be punctual守时Maintaining discipline in areas such as punctuality means you set high standards for yourself. Your employer and co-workers will

33、appreciate your *accountability.在许多方面严于律己，这代表你对自己要求很高，“守时”便是其中之一。老板和同事都会视你为值得信任的人。Being on time for work is valued. “Form the habit of showing up at work 15 minutes early and leaving 15 minutes late,” said Zhou. “And your boss will notice your initiative.”准时上班很重要。“早到15分钟或晚走15分钟，老板会留意到你的工作主动性。”But th

34、is doesnt mean devoting the extra time to routine work. Its good to study general developments in your industry. Use this information to gain a competitive edge.但是这并并不意味着要把业余时间都扑到日常工作上。假如能去多了解一些业内整体发展状况，就更好了。这些信息可以增加你的竞争力。3. Keep your cubicle tidy保持工位整齐Staying organized at work saves time and energy

35、. Also, your private environment *discloses your personality. A well-kept one proves that youre responsible.有条不紊的工作状态可以省时省力。同样，你的私人空间也暴露出你的性格。整齐的工位彰显你的责任心。Doing your share of office chores will also *endear you to your boss and colleagues.做好自己的办公杂务同样可以令你更讨老板和同事的喜爱。4. Communicate well with your super

36、visor与上司沟通顺畅Its important to communicate often with your boss face to face. E-mail or online chatting is great for brief business exchanges, but any communication of real substance should be done in person.与老板常常面对面地沟通这非常重要。对于简洁的业务沟通而言，邮件或网聊都是极佳之选，但任何形式的实质性沟通都应面对面进行，Try not to be shy or nervous, and

37、be yourself. Then you can get your ideas across quickly. But do not *drone on and waste their time - theyre always busy.不要羞涩或惊慌，做自己就好。这样就可以保持思路顺畅。但是不要喋喋不休，以免奢侈对方时间，因为领导们总是很忙。Politeness is a *virtue in the workplace. “My boss worked in a different area from me. I would stop by his office to say hello

38、 when I arrived every morning,” said Xu Aili, public relations manager in Walmart China.职场的礼节是种美德。“老板跟我在不同区域办公，但每天早晨我到单位时，路过他办公室时，都会停下和老板打个招呼，”沃尔玛中国公共关系总监徐爱俐(音译)表示。“You do not need to engage in a long conversation, but it is nice to *acknowledge your boss, and show that you have a positive work atti

39、tude.”“你不必同上司促膝长谈，但是适当地向他表示感谢并且展示一个主动的工作看法是很不错的。5. Try not to be aggressive不要盛气凌人Its okay to be *proactive as a newbie. Innovative ideas are welcome. But do not cross the line and be aggressive.作为新人，主动主动一些本无可厚非。创意点子也是多多益善，但是不要做得太过，盛气凌人。You still have to *comply with office policies. “Consult the man

40、ager about your new ideas rather than complain or simply demand for a change,” said Zhang, the HR consultant.你仍要遵守办公室法则。“向经理讨教他/她对你新想法的看法，而不是埋怨或一味地要求变更，”身为人力资源顾问的张玉霞表示。6. Be polite but not in a hurry to make friends待人礼貌但不要急于交友Some work relationships do blossom into friendships, but most do not. You

41、can still have a great working relationship without making friends.有一些工作关系可能发展成为挚友关系，但是大部分没有。即使不做挚友，你仍旧可以维持很棒的工作关系。“Work relationships are not governed by the same rules as friendships, so do not feel bad if your colleagues do not want to *chitchat or are not particularly warm towards you,” said Zha

42、ng.工作关系与挚友关系，处事原则各不相同。所以，假如同事不愿跟你闲聊或者并没有特殊热忱地带你，请不要懊丧。7. Be honest, be yourself诚恳，本真A newbie is new to the game. If you make a mistake, admit it and fix it. Foster the quality of being honest from the beginning. Its one of the biggest favors you can do for yourself and your career.职场新人初来乍到。一旦犯错，那就承认

43、并改正。从一起先就养成诚恳的品性。这是你赐予自身以及职业生涯的最佳恩惠。8. Be enthusiastic热忱Enthusiasm is the main ingredient to achieve results at work, especially for newcomers. “Develop a real passion for your job, no matter how *menial and trivial it seems to be. You will achieve so much more and you will be noticed,” said Zhang.热

44、忱是工作中取得佳绩的一个要素，尤其是对职场新人们来说。“培育对工作的热忱，不管这份工作看起来有多么枯燥、琐碎。你会因此收获颇丰并得到赏识。”张玉霞表示。面见客户时的好用英语会话场景接机后的次日，Brian在公司里，为Johnathan 介绍自己的老板-Mr. Sun。B： Mr. Sun， I'd like you to meet Mr. Johnathan Mitchell， sales manager for Nortern Reflections of Canada. (Sun extends hand first; Sun and Mitchell shake hands) M

45、r. Mitchell， Mr. Steven Sun， general manager of Apex Trading.孙先生，让我为你介绍加拿大Northern Reflections的业务经理-Jonathan Mitchell先生。(孙先生先伸出手，两人握手)Mitchell先生，这是Steven孙先生，Apex贸易公司的总经理。S： It's very nice to finally meet you， Mr. Mitchell -after so many phone calls and faxes. (offers his business card first) I&#

46、39;d like you to have my business card.多次电话、传真来回之后，特别兴奋最终见到您，Mitchell先生(先递出名片)，请收下我的名片。J： Thanks very much， Mr. Sun. Please accept mine. (offers his own card) And please， call me Johnathan. (both look at cards for a few seconds， then put them in wallets-not pockets)感谢您，孙先生。也请收下我的名片(递上自己的名片)，叫我Johnat

47、han就行了。(两个人都看了一下对方的名片，放入皮夹而非口袋中)B： If you don't mind， Johnathan， while you and Mr. Sun get acquainted， I'd like to check the arrangements for the meeting.假如你不介意，Johnathan，在你和孙先生相互相识时，我先失陪，看看会议支配得如何。J： You're certainly on top of things， Brian.Brian，一切当然在你驾驭之中!S： (looking at Brian) You'

48、;ll find Mr. Tayler-Brian - is a force to be reckoned with at Apex Tradig.(看着Brian)Talyer先生，您会发觉Brian是Apex贸易公司的大将。B： Thanks for the vote of confidence， Mr. Sun. I'll be right back. (leaves room)孙先生，感谢你的信任票，我立刻回来。(走出房间)J： He appears to be a top-notch young man， Mr. Sun. Talent and enthusiasmlike that are hard to find.孙