国际酒店餐饮部西餐厅操作手册—5 How to serve drinks.xls
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1、STANDARD OF OPERATION PROCEDUREDEPARTMENT: FOOD & BEVERAGESECTION: Western RestaurantJOB TITLE: Waiter / WaitressTASK NO: HS.05 TASK: How to serve drinksPAGE 1 OF 1EQUIPMENT REQUIRED:WHAT TO DOHOW TO DOWHY TO DO1.Approach the guest.Go to guest table by carrying the drinks on serving Good apperance a
2、ndtray.safety.2.Present drinks.Stand by right side of guest with right leg slightlyConvenient for guestin front.Mention the drink to guest: here is your ,sir orShow courtesy and help-madam. with smiling face.fulness to guest and deli-ght guest.Hold the glass stem or base, place it on the right For guest convenienceabove side of guest. 3.Bid the guest enjoy.Say politely: wish you enjoy your drink, Sir/MadamAn action of courtesy andhumility.PREPARED BY: APPROVED BY:POSITIONSIGNATUREPOSITIONSIGNATURE Manager
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国际酒店餐饮部西餐厅操作手册 sop Western Restaurant 5 How to serve drinks.xls
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国际酒店餐饮部西餐厅操作手册 sop Western Restaurant 11 How to clear off a table in front of guest1.xls
国际酒店餐饮部西餐厅操作手册 sop Western Restaurant 11 How to clear off a table in front of guest2.xls
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