国际酒店餐饮部西餐厅操作手册 sop Western Restaurant 11 How to clear off a table in front of guest1.xls

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1、STANDARD OF OPERATION PROCEDUREDEPARTMENT: FOOD & BEVERAGESECTION: Western RestaurantJOB TITLE: Waiter / WaitressTASK NO: HS.W.R 11TASK: How to clear off a table in front of guestPAGE 1 OF 2EQUIPMENT REQUIRED:WHAT TO DOHOW TO DOWHY TO DO1. After the main course Stand at right side of guest with your

2、 right legConvenient to serveis cleared,clear the cutl-slightly in front.Standard procedure donery except drinks and Remove dinnner plate and whole set cutlery fromt touch guest body in thistable decor.table with the right hand,way.standard procedure Trasfer the plate to your left hand,holding it be

3、tw-to carry more plates and for satety.2.Pass plate&cutlery toeen your thumb and index fingr widely opened onleft hand.surface rim and other fingers under the plate, ke-ep balance.Use fork to make the leftovers to upper side of Standard procedure for plate,put cutlery on empty side.quicker clearig d

4、ont dis-turb guest long.3.Clear other guests Move clockwise to clear the others repeat proce-cutlerydure.Put second plate on left hand wrist securely rest-Prevent breakage &prev-ed between palm and lower arm,keep level.ent from disturbing guest.Use knife to scraps the leftovers from top plate toConv

5、enient for staff to lower plate.collect more.Be careful of sauce or food spillage.Take good care of the guest Group cutlery on lower plate.to get them satisfaction.4.Repeat the procedureMore clockwise, one by one,ensure to collest ev-Care every guest.to clear alll guests plate. ery guests dirty plates.Make more place for gu- est and delight guest.PREPARED BY: Sharon LIUAPPROVED BY:POSITIONSIGNATUREPOSITIONSIGNATUREW.R Manager