Unit-8航空服务英语.ppt

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1、 Arrival ServiceLesson 1 Entry FormalitiesLesson 1 Entry Formalities（入境手续）（入境手续）Task Listen and repeat the following words.declare dikle v.申报申报customs kstmz n. 海关海关3. quarantine kwrntin n./v. 检验检疫检验检疫4. liquor lik n. 酒酒5. sightseeing satsi:i n. 观光观光6. contraband kntrbnd n. 走私走私 adj. 禁运的禁运的7. Immigra

2、tion ,imiren n. 移民局移民局8.landing card 入境卡入境卡9. Arrival Record Form 入境登记表入境登记表10. Customs Declaration Form 申报表，报关表申报表，报关表Task Please remember the new words as quickly as you can! Then write down the Chinese for each word.1. customs _2. Arrival Record Form _3. Immigration _4. landing card _5. Customs D

3、eclaration Form _6. sightseeing _ Lesson 1 Entry Formalities海关入境登记表移民局入境卡申报表；报关表观光Task Listen and write down the words you hear. 1、 _ 2、_ 3、_ 4、_ 5. _ Lesson 1 Entry FormalitiesquarantineliquordeclarecontrabandImmigration Lesson 1 Entry Formalitiesdeclaretakethrow it awaycustoms declarationdistribut

4、elandingTask Listen and fill in the missing words.Do you have anything to _ for customs?I dont think you can _them into China.You have to _.All the passengers on board, please fill in the _ form now.We will _ the forms to you.You should complete the forms before_Lesson 1 Entry FormalitiesTask Listen

5、 to the dialogues and complete the blanks.At the Immigration Counter（在移民局窗口）（在移民局窗口）A: Good morning, madam! B: Good morning.A: _?B: Sure. Here it is.A: Are you _?B: I am here for business.A: _?B: About a month.A: (After checking the passport). Ok, Miss Li. Here is your passport. Everything seems to

6、be ok. _.B: Thank you.May I have your passport, pleaseon business trip or sightseeingHow long do you plan to be herePlease go to customs nextLesson 1 Entry Formalities At the Customs（机场海关）（机场海关）A: Welcome to China, maam! May I see your customs declaration, please?B: Ok, here you are.A: _?B: I dont t

7、hink so. But I dont know what I should declare.A: Are you bring in anything_?B: The fruit. Its my own use.A: All right. Please open your bags. _?B: What shall I do with it?A: Well, _?B: Ok.A: Thank you for your cooperation.Do you have anything to declaresuch as liquor, cigarettes, fruits, vegetables

8、, and pets Sorry maam, I dont think you can take it into Chinawould you like to throw in into that big bin over thereLesson 2 Baggage Claim Task Listen and repeat the following words. Lesson 2 Baggage Claim（提取行李）（提取行李）1. claim kleim n./v. 要求，声明，认领要求，声明，认领2. suitcase sutkeis n. 手提箱手提箱3. cart kt n. 手推

9、车手推车4. investigate investigeit v. 调查，研究，查询调查，研究，查询5. locate l(u)keit v. 查找查找的地点，定位的地点，定位6. scratch skrt v. 抓，划损抓，划损7. baggage check 行李牌，行李票行李牌，行李票8. conveyor belt 传送带，秤传送带，秤9. take responsibility for 对对负责负责10. claim ticket 行李票行李票Lesson 2 Baggage ClaimTask Please remember the new words as quickly as

10、you can! Then write down the Chinese for each word.1. claim ticket _ 2. conveyor belt _ 3. scratch _ 4. claim _ 5. baggage check _ 6. investigate _ 行李牌行李牌传送带传送带抓，划损抓，划损领取，提取领取，提取行李牌行李牌调查，查询调查，查询Lesson 2 Baggage ClaimTask Listen and write down the words you hear.1._2._3._4._5._cartlocatetake responsi

11、bility forconveyor beltclaim ticketLesson 2 Baggage ClaimTask Listen and fill in the missing words.1. Have you _ your luggage?2. We are not able to _ your baggage yet.3. Please wait for a moment while_.4. Could you please claim it with the “_”?5. We will try to _ your baggage as soon as possible.6.

12、Do you have a _?claimedlocatewe are investigatingBaggage Transport Accident Recordfindclaim ticketLesson 2 Baggage ClaimTask Listen to the dialogues and complete the blanks.(C for Clerk, P for Passenger) Baggage Claim (提取行李）提取行李）P1: Excuse me, sir.C: Yes._, miss?P1: I cant find my baggage on the _.C

13、: Dont worry. Wait a moment please.P1: All of the baggage has been sent out except mine.C: Whats your luggage?P1: Well, its a _.C: Is there any_ on your case?P1: Its a big blue case. There is a big sign of my _on it.C: Look! A big blue case is coming now! Is it yours?P1: Yes. Thats mine.C: Ok, lets

14、_ and lift your case on it.P1: Thanks a lot. Youre so kind.C: My pleasure. Have a nice trip!What can I do for youconveyor beltsuitcaseclear signnameget a cartLesson 2 Baggage ClaimBaggage Lost（行李遗失）（行李遗失）C: Why are you worried, sir?P2: I cant find my baggage here. Can you help me?C: Sure. Have you g

15、ot your_?P: Here you are. Could you check it as soon as possible? I have something _ now.C: Of course, maam. Please wait for a moment while we are _.P: Ok, I wait.(A moment later)C: Im sorry, sir. _.P: Are you kidding? You mean I lost my baggage?C: Dont worry, sir. Ill check your luggage information

16、 again. Oh Im sorry to tell you that your luggage was _on the aircraft. P: So what could I do?C: We apologize for that. Well _our fault and arrange another flight for transportation. When your baggage arrives, well contact you immediately.baggage checkurgentinvestigatingWe are not able to locate your baggage yetnot loadedtake responsibilityP: Ok. Please deliver it to Peking Hotel.C: No problem.结束结束