最新培训师的培训英文版精品课件.ppt

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1、培训师的培训英文版培训师的培训英文版Train-the-Trainer2How To Use This CoursewareTo view this course online:Internet Explorer:A scroll bar is provided for navigation. Do not use the back button in the browser or it will take you back to the start of the course. To best view the course, right-click the first slide and

2、choose Full Screen.Netscape:The course will open up in PowerPoint. Choose View Slide Show or press F5 to start the course.To view the Speaker Notes:Right-click the slide and choose Speaker Notes.To access the Table of Contents:Click the button to return to the Table of Contents.Train-the-Trainer3Tra

3、in-the-Trainer4Train-the-Trainer5Train-the-Trainer6Train-the-Trainer7Train-the-Trainer8Train-the-Trainer9Presentation and FacilitationPresentation skills involves the ability to communicate effectively course content. Facilitation skills involve the ability to coach, guide, and motivate the trainee

4、in comprehending course content.Train-the-Trainer10Managing ClassroomsClassroom management addresses a number of areas:Facilities and EnvironmentInstructional AidsMomentum and FlowTrain-the-Trainer11Lesson 1: Learning StylesTrain-the-Trainer12Lesson 1: ObjectivesTerminal Objective: Identify and desc

5、ribe a learning process, learning styles, and learner characteristics.Identify major concepts in the learning processDescribe four main learning stylesList learner characteristicsTrain-the-Trainer13Lesson 1: Enabling Objective 1.1Knowledge: Identify the major steps that occur within the learning pro

6、cess.Train-the-Trainer14SituationLesson 1 Concept: Learning ProcessLearner: Practice ExperimentationEvaluationReasoning & ReflectingLearner:Changed & More ExperiencedLearner:Relatively UnchangedExperienceMemorizationJarvis 1987Learning is a change in behavior and cognitive abilities.Train-the-Traine

7、r15Lesson 1: Enabling Objective 1.2Knowledge: Describe four learning styles with their attributes and related characteristics.Train-the-Trainer16Exercise 1.1a: “Whats Your Orientation?” feeling. watching. thinking. doing. TOTALSI am receptive and open-minded.I am careful.I analyze ideas.I am practic

8、al.I like to observe.I evaluate things.I like to be active. AEI can try things out for myself.I am an accepting person.I am a reserved person.I am a rational person.I am a responsible person.a chance to try out and practice.I feel personally involved in things.I take my time before acting.I like ide

9、as and theories. I like to see results from my work. CE RO ACrelationships.observations.rational theories.I rely on my feelings.I rely on my observations.I rely on my ideas.I get involved.I am open to new experiences.I am an observing I am a logical person.I am an active person.I look at all sides o

10、f issues.I like to analyze things.I like to try things out.I am an intuitive person.I have strong feelings and reactions.I am quiet and reserved.I tend to reason things out.I am responsible about things.I like to think about ideas.I like to be doing things.I trust my hunches and feelings.I listen an

11、d watch carefully.I rely on logical thinking.I work hard to get things done.The learning style inventory describes the way you learn and how you deal with ideas and daily situations. Below are 12 statements with a choice of four endings. Rank the endings for each statement according to how well you

12、think each one fits with the way you go about learning something (i.e., recall some recent event were you had to learn something new). Then using the spaces provided, rank each response using a 4 for the ending that best describes how you learn, a 3 for the next best statement, a 2 for next to the l

13、east best, and a 1 being the least best of the choices. Please rank all the endings and DO NOT make any ties. After completing the choices, total up each column and put some sum on the TOTALS row.9. I learn best when:10. When I am learning:11. When I learn:1. When I learn:2. I learn best when:3. Whe

14、n I am learning:4. I learn by:Example: 0. When I learn: 4 I am happy 1 I am fast 2 I am logical 3 I am careful12. I learn best when: 5. When I learn:6. When I am learning:7. I learn best by:8. When I learn:I like to deal with my feelings.I like to watch and listen.Train-the-Trainer17Exercise 1.1a: Y

15、our Orientation41322143412323411432143221434123234114322314341228303032 feeling. watching. thinking. doing. TOTALSI am receptive and open-minded.I am careful.I analyze ideas.I am practical.I like to observe.I evaluate things.I like to be active. AEI can try things out for myself.I am an accepting pe

16、rson.I am a reserved person.I am a rational person.I am a responsible person.a chance to try out and practice.I feel personally involved in things.I take my time before acting.I like ideas and theories. I like to see results from my work. CE RO ACrelationships.observations.rational theories.I rely o

17、n my feelings.I rely on my observations.I rely on my ideas.I get involved.I am open to new experiences.I am an observing I am a logical person.I am an active person.I look at all sides of issues.I like to analyze things.I like to try things out.I am an intuitive person.I have strong feelings and rea

18、ctions.I am quiet and reserved.I tend to reason things out.I am responsible about things.I like to think about ideas.I like to be doing things.I trust my hunches and feelings.I listen and watch carefully.I rely on logical thinking.I work hard to get things done.The learning style inventory describes

19、 the way you learn and how you deal with ideas and daily situations. Below are 12 statements with a choice of four endings. Rank the endings for each statement according to how well you think each one fits with the way you go about learning something (i.e., recall some recent event were you had to l

20、earn something new). Then using the spaces provided, rank each response using a 4 for the ending that best describes how you learn, a 3 for the next best statement, a 2 for next to the least best, and a 1 being the least best of the choices. Please rank all the endings and DO NOT make any ties. Afte

21、r completing the choices, total up each column and put some sum on the TOTALS row.9. I learn best when:10. When I am learning:11. When I learn:1. When I learn:2. I learn best when:3. When I am learning:4. I learn by:Example: 0. When I learn: 4 I am happy 1 I am fast 2 I am logical 3 I am careful12.

22、I learn best when: 5. When I learn:6. When I am learning:7. I learn best by:8. When I learn:I like to deal with my feelings.I like to watch and listen.Train-the-Trainer18Lesson 1 Concept: Learning OrientationExperiential Learning CycleCEExperiencingFeelingROProcessingWatchingACGeneralizationThinking

23、AEApplyingDoingTrain-the-Trainer19Lesson 1 Concept: Kolbs Learning StylesDiverger:Imaginative AbilitySmall Group DiscussionBroad InterestsConverger:Practical ApplicationTechnical IssuesIndependent Assimilator: Theoretical Models Abstract Concepts Research Oriented Accommodator: Hands-On Adaptable In

24、tuitive Problem SolversTrain-the-Trainer20Lesson 1 Concept: Learning StyleExperiential Learning CycleCEExperiencingFeelingROProcessingWatchingACGeneralizationThinkingAEApplyingDoingAccommodatorDivergerAssimilatorConvergerTrain-the-Trainer21Lesson 1 Concept: Other StylesReflective / Impulsive“Windshi

25、eld Wiper”Holistic / SerialistDependent / Independent Regardless of the perspective Learning Styles Vary!Train-the-Trainer22Lesson 1: Enabling Objective 1.3Knowledge: List the five common learner characteristics and some of their attributes.Train-the-Trainer23Lesson 1 Concept: Learner Characteristic

26、sReservoir of ExperienceVolume and DiversityReadiness to LearnMotivation & WIIFMOrientation to LearningProblem-centeredSelf-ConceptRisk AssessmentDefense MechanismsAbility to LearnStyle and ProcessingYouthfulnessVS.WisdomTrain-the-Trainer24Lesson 1: ReviewReview Question 1: The objective within the

27、learning process is?Review Question 2: List the four learning styles and an attribute of each?Review Question 3: List five learner characteristics. Train-the-Trainer25Lesson 2: Trainers & Adult LearnersTrain-the-Trainer26Lesson 2: ObjectivesTerminal Objective: Identify and apply appropriate training

28、 styles for the training environment.Identify four instructional approachesDescribe three instructional stylesList the characteristics of learningDescribe the principles in learningIdentify the levels in learningTrain-the-Trainer27Lesson 2: Enabling Objective 2.1Knowledge: Identify the four instruct

29、ional approaches and their characteristics.Train-the-Trainer28Lesson 2 Concept: “The ApproachSocialization Mentoring BEHAVIORISTCOGNITIVISTHUMANISTSOCIAL LEARNINGProcess viewChange in behaviorInternal mental process Comprehensive personal self-fulfillmentInteraction and observation within a social s

30、ettingLocus of controlStimuli in external environmentInternal cognitive structuringAffective & cognitive needsInteraction of person, behavior, & environmentPurpose of educationProduce behavioral change in desired direction Develop capacity and skills to learn betterBecome self-actualized, autonomous

31、Model new roles & behaviorInstructors roleArranges environment toelicit desired response Structures content of learning activityFacilitates development of whole personModels & guides new roles & behaviorsManifestation for the traineeBehavioral objectives Competency-basedSkill development Cognitive d

32、evelopment Learning & memory Learning how to learnAndragogy Self-directed learningSocial roles ASPECTINSTRUCTIONAL APPROACHTrain-the-Trainer29Lesson 2: Enabling Objective 2.2Knowledge: Describe three instructional styles and their characteristics.Train-the-Trainer30Lesson 2 Concept: Instructional St

33、ylesAuthoritarianDominates processOne-way information flowLimited participationDemocraticLearning is collaborativeTrainer & trainee promotes topicTwo-way information flowOpen participationLaissez-faireLittle directionDisorganizedTopic-at-hand Train-the-Trainer31Lesson 2: Enabling Objective 2.3Knowle

34、dge: List five characteristics of adult learning.Train-the-Trainer32Lesson 2 Concept: P.E.M.A.S.PurposefulWIIFMExperienceKnow to UnknownTactile/Auditory/VisualMultifacetedProblem-centeredPsychomotorActiveDisplay behavior changeStylesPreference and orientationTrain-the-Trainer33Lesson 2: Enabling Obj

35、ective 2.4Knowledge: List the six principles of adult learning.Train-the-Trainer34Lesson 2 Concept: R.E.E.P.I.R.ReadinessEstablish purposeExerciseRepetitionEffectPleasant rewardsPrimacyFirst impressionsIntensityEngagingRecencySequencingTrain-the-Trainer35Lesson 2: Enabling Objective 2.5Knowledge: Id

36、entify the three domains of learning.Train-the-Trainer36Lesson 2 Concept: C.A.P.CognitiveKnowledgeAffectiveAttitudes and beliefsPsychomotorPhysical / Motor skillsTrain-the-Trainer37Lesson 2: ReviewReview Question 1: List the three instructional styles and a characteristic of each?Review Question 2:

37、What are the five characteristics of adult learning?Review Question 3: List the six principles in adult learning and an attribute of each.Train-the-Trainer38Lesson 3: Presentation SkillsTrain-the-Trainer39Lesson 3: ObjectivesTerminal Objective: Determine and apply presentation skills to ensure effec

38、tive communications and successful training delivery.Develop and apply communications and presentation skillsDescribe the elements for a successful presentation Train-the-Trainer40Lesson 3: Enabling Objective 3.1Knowledge: Develop and apply communications and presentation skills.Skill: Develop and a

39、pply communications and presentation skills within the training environment.Train-the-Trainer41Exercise 3.1a: Why Bad Performance OccursList all the things you can think of that contribute to a poorly delivered presentation.Turn the list around create positive statements from the negative ones. You

40、now have a list of some of the qualities a good presenter should have.Train-the-Trainer42Lesson 3 Concept: Presentation PreparationWHO is attending?HOW will I know they are learning?HOW do I get the message across?WHY should they learn this?WHERE am I doing this? WHEN am I doing this?WHAT do they ne

41、ed to learn?Train-the-Trainer43Lesson 3 Concept: Preparation (contd)The basic planThe beginning to excite and introduceThe delivery to inform and instructThe end to confirm and leave a lasting impressionOrTell them what youre going to sayTell themTell them what you told themTrain-the-Trainer44Lesson

42、 3 Concept: “The Beginning”I gniteN eedT itleR angeO bjectiveTrain-the-Trainer45Lesson 3 Concept: “The Beginning” (contd)Self-introductionGreetIdentifyQualifyTopicTimeSurprisesQuestionsTrain-the-Trainer46Lesson 3 Concept: Presentation “The Delivery”We remember only:90 % of what we say and do70 % of

43、what we say50 % of what we see and hear30 % of what we see20% of what we hear10% of what we readTrain-the-Trainer47Lesson 3 Concept: “Delivery Attitude” (contd)Your attitudeFirst impressions matterPeople associate attitude and appearance with quality of workTrain-the-Trainer48Lesson 3 Concept: “Post

44、ure & Delivery” (contd)Your posture: Feet: Hip to shoulder widthWeight: Balanced, not rockingShoulders: Square to audienceArms: Use simple gestures in accordance with words(keeps attention and dissipates nervous energy)Movement: Move around the room with purposePocket: A hand in the pocket creates a

45、n informal style(But do not play with keys or coins)Train-the-Trainer49Lesson 3 Concept: “The Delivery” (contd) Your eye contactWhereFocus on one individual at a timeHold until completed thought or phraseRandomize (3+ seconds)Keep body language consistentBenefitsOne-on-one communication simulationRe

46、duce anxietyConfident appearancePaceTrain-the-Trainer50Lesson 3 Concept: “Voice & Delivery” (contd) Your voiceC learL oudA ssertiveP auseTrain-the-Trainer51Lesson 3 Concept: “Humor & Delivery” (contd)HumorAppropriate for the topic and NEVER offensiveNo humor about names, nationalities, etc.Stop usin

47、g humor if your audience is unresponsiveAvoid joke-book humor; originality is bestGet your timing rightBe spontaneous - take advantage of the momentTrain-the-Trainer52Lesson 3 Concept: The EndSummarize the key points the objectivesMake your final closing statement in such a way that your message is

48、driven home.Train-the-Trainer53Lesson 3: Enabling Objective 3.2Knowledge: Describe the elements for a successful presentation.Skill: Apply the elements for a successful presentation when delivering a training class.Train-the-Trainer54Lesson 3 Concept: Successful PresentationsYou understand the needs

49、 of your traineesYou know your subjectYou have planned your presentationYou have rehearsed properlyYou are confident in manner and styleYou have effective classroom management skillsTrain-the-Trainer55Lesson 3 Concept: Elements for SuccessTime management Practice Motivation Class climateTrain-the-Tr

50、ainer56Lesson 3 Concept: TimingStart on timeBe consistent with timingTrack content periodicallyDevelop contingency plan if the class is running early or behindBe flexible, but pragmaticTrain-the-Trainer57Lesson 3 Concept: Classroom ClimateFirst impressions countHave course clearly identifiedHave you