电大开放英语4期末复习资料题.doc
第一部分交际用语1. Sam, this is my friend, Jane. _. B. Glad to meet you, Jane 2. Whats the matter with you? _. C. I feel a bit sick3. Could I talk to Prof. Lee? _. A. Yes, speaking4. Ive got a bad cold today. _.B. Oh, dear! I hope you get better soon5. Can you tell me where I can park the car? _. C. Well, just over there6. Whats the best way to get to the Empire Hotel from here? _.B. Walking through the wood7. You neednt do the work till after the New Year. _.B. Oh, good! Thank you.8. Have a nice holiday, Ted. _. C. Thank you, and you too9. How was the journey to London? _.A. It went very well10. Can you help me clear up the mess? _.D. No problem11. Are you on holiday here? _. C. No, we arent. We live here12. Whats the fare to the museum? _. D. Five dollars13. Is it going to be warm next week? _.A. Yes, it is14. What do you usually do in your spare time? _.B. Reading15. Do you mind if I read the newspaper on the table? _.B. Go ahead, please16. May I speak to Prof Li please? _.D. Im afraid youve got the wrong number 17. Here you are, Sir. _.D. Thank you very much18. So sorry to trouble you. _.A. Its a pleasure19. Would you like a tea? _.A. Yes, please20. What does your English teacher look like? _.D. She looks much like her mother21. How long will you be away from Italy? _.B. About a month22. Whats the weather like in this area? _.B. Its rainy23. How are you feeling now? _.A. Much better24. What time does the train leave? _. C. At half past five25. Have you ever been to Tokyo? _.B. No, but I hope to go there next year26. What do you do? _.D.Im a teacher.27. Could you please tell me how to get to the nearest bus stop? C. Its on the right corner just ahead28. How are you this morning? C. Very well, thank you29. I wish you success in your career. D. The same to you30. May I speak to Jack please? D. Im afraid youve got the wrong number31. May I use your bike to go shopping? B. Certainly. There it is第二部分:词汇与语法结构1. My watch has been losing time for the past week. It probably needs .A. cleaning2. We are going to have our office _ to make room for a new engineer.C. rearranged3. Mary said to me, “If I had seen your bag, I _ it to you.”B. would have returned4. We shall have an opportunity to exchange _ tomorrow.C. views5. Since this road is wet and slippery this morning, it _ last night. C. must have rained6. You will get used to _ here when you have settled down.A. living7. She is very careful. She _ very few mistakes in her work. C. makes8. Unfortunately the poor girl cant do anything but _ all her belongings at a low price. B. sell9. Do you think Tommy is _ the truth?C.telling10. _ she couldnt understand was why fewer and fewer went to him for help.B.What11. They were asked to avoid _ any water which had not been boiled.A. drinking12. John fell asleep _ he was listening to the music.C. while13. 1 have taken many photos. Im going to get the film _ B. developed14. If the weather had been good, the children _ out for a walk. C. could have gone15. The car wont start because the battery has_.A. run out16. The hall was almost empty. There were _ people in it.C. few17. Before joining the army, he spent a lot of time in the village _ he belonged.B. to which18. The doctor advised her _ enough rest before going back to work. B. to get19. _ of them has a bedroom and a study.C. Each20. The workers are busy _ models for the exhibition. D. making 21. My boss is _ holding pointless meetings. It really annoys me.B. always22. That dinner was the most expensive meal we _.D. had ever had 23. Robert is said _ abroad, but I dont know what country he studied in.A. to have been studying24 If he _, he _ that food. - Luckily he was sent to the hospital immediately.B. had been warned; would not have taken25. I was sick, but I _ it at the weekend.B. got over26. John was bored, _ he left his life in England.B. so27. These new processes _.A. should be controlled28. This is very important. You _ remember to shut down your computer every evening.B. must29. John Walters claimed that this lack of information _ in negative feelings towards the media.B. had resulted30. _ you change your mind, I wont be able to help you.B. Unless31. It is one of the best concerts I _. C.have ever been to32. He _ his father for both of them love walking in the countryside.B. is like33. Then she cheered _ a lot when they got _ the taxi.D. up into34. Does this patients record need _ now? No, you can finish it later.C. completing35. Could you tell me _?C.how long you have lived here36. There are many cities _ very fast.D. expanding37.Last year _ of new books were published on environmental protection.A. hundreds38. Waste electrical goods _ safely.B. must be disposed of 39. There is a lot of crime on television. _ other issues are pushed out.A. Therefore 40. China is no longer what it _.A. used to be41. I _ reading the novel by the end of this week.D. shall have finished42. He didnt want anything to eat because he _ already eaten.C. had43. The best thing _ to sleep.A. to do is44. You had better _ a coat with you.C. take45. The food was _ good, but not good enough for me to eat there again.B. quite46.He has three companies _.A. employing 50 people each47.She was _ late that she missed the last train.C. so48. Could you tell me _?A. where I can find a toilet49. The new computer allows me _ work more efficiently.A. to50. The trip to the countryside was great _.C. fun第三部分:完形填空Passage 0:Genetic EngineeringMany people are unaware 16_ a lot of the foods they eat every day, 17_ bread ham and cheese, have been altered by using new technology. Food can be changed. It can be made to taste 18_or to look different-carrots can be made to taste of chocolate and apples can be made redder. Some food that appears the same has been 19_ improved, for example, fish can be made to grow faster. Should we be pleased or worried? Will new technology bring benefits, or is it about to go 20_ control?Genetically engineered foods are produced by taking genetic material from one species and transferring it 21_ another. For example, an antifreeze gene which appears naturally in Arctic fish has been introduced into tomatoes and strawberries 22_ they dont freeze in cold weather; a human gene has been introduced into pigs to make them 23_more quickly. Some claim great advantages. They point out that crops can be made stronger and more disease resistant, 24_ pesticides can be reduced. They also maintain that food can be made more nutritious or that the fat content can 25_ to make it healthier.16. A. that 17. B. such as 18. C. different 19. A. scientifically 20. D. out of21. B. to 22. C. so that 23. A. grow 24. D. so 25. B. be reducedPassage 1:The biggest adventure Ive ever had was trekking in Thailand. We hired a guide (1)_us to a village in the jungle. We didnt know that he (2)_ there before. (3)_ we reached the village, we wouldnt be able to find somewhere to sleep, (4)_ we wanted to get there in about 8 hours. After two hours we all realised we were lost. The (5)_ we walked, the more confused we became. Luckily after a further 4 hours we met some hunters. They didnt speak the same language as our guide, but we were able to (6)_ that we were lost. They (7)_ us towards the village. It was after dark when we arrived there. We had been walking (8)_ over 14 hours and we were (9)_ exhausted. We had been very lucky; if we (10)_ the hunters, we would have had to sleep in the jungle.1. C) to take 2. B) had never been 3. A) Unless 4. A) so 5. C) further6. D) get across 7.B) redirected8. A)for9. B) absolutely10. D) hadnt metPassage 2:Scientists are working hard to develop better aerials for mobile phones, a spokesman for Phikia Phones said today. It really (11) _ users when they lose the signal in the middle of a call, so we are developing new aerials that will enable users (12) _ stronger signals. Many users reported that when they (13) _, the signal was often lost, said the spokesman. The new aerials are designed to avoid (14) _ the signal by receiving the message on a wider range of radio frequencies. We (15) _ that this is a major concern for phone users said the spokesman. The new phones have a flexible external aerial, which users will have (16) _ touching their ear or head. The aerials (17) _ make the phones able to pick up a wider range of signals. The company spokesman insisted (18) _ this was not a potential danger “(19) _ safety regulation has been followed”, he told our reporter. “If (20) _ one of these phones this morning, I wouldnt have missed my train coming here”, joked the spokesman.11. A. irritates 12. C. to receive 13. B. were travelling 14. A. losing 15. C. have learnt16. D. to get used to 17. B. - 18. D. that 19. C. Every 20. B. Id hadPassage 3:Ian and Shiree are a very unusual couple. Although they (21) _ in the heart of London, they try to grow as much of their own food as possible. At the moment they (22)_ an allotment from the local council to grow food on, but they plan (23) _ more land soon. We (24) _ growing our own food five years ago, said Ian, Since then we (25)_ about half of the vegetables we need and a quarter of the fruit. We (26)_ on the allotment for three years. We (27)_ our own garden before that. They do not plan to stop there though, By this time next year we (28)_ enough land to grow about 75% of our food, said Ian. Why do they do this? We (29)_ about the chemicals used to grow our food, said Shiree. More and more people (30)_ the same in the future, predicted Shiree. 21. A. live22. C.are renting 23. B. to buy 24. D. started 25 B. have grown26. C. have been working 27. D. had only used 28. A. will have bought 29. C. worry 30. B. are going to doPassage 4:2 Patten CloseDerby DJ5 6XX 16 April 2003 Dear Sir or Madam,I am writing (31)_ about a recent stay at your hotel, The Grand. My wife and I arrived on 21st March and stayed for two nights. Firstly we waited twenty minutes at reception because there was nobody (32)_ the desk. Then we waited a further twenty minutes because the receptionist could not find our booking. (33)_our luggage was left unattended in reception for three hours until we finally took it to our room ourselves.Our room was not available immediately when we arrived. Therefore we had to wait another hour (34)_ we could go to the room. When we saw the room, it had two single beds and we (35)_ _ a double bed, so we had to change it. Unfortunately the second room was on the top floor and the lift was (36)_. And although we had asked for a room with a sea view, it was facing the road.Although the food in the restaurant was quite good, we were unhappy with the (37)_ _ we received. We had booked an evening meal inclusive in the price of the room. Consequently we did not take money to the dining room and then discovered (38)_ we had to pay for the wine immediately. Unfortunately, the waiters were rude and (39)_. However the manager did agree that we could pay the wine bill in the morning.To sum up I was most dissatisfied with the entire experience and I expect full compensation for the inconvenience caused. I look forward (40)_ from you.Yours faithfully, Arthur Mullard31.B. to complain32.D. at 33.A. Moreover34.D. before 35. C. had asked for36.A. out of order37. D. service 38. B. that39. C. unhelpful 40.A. to hearingPassage 5:I was travelling alone in Western Australia last year, and one day I set 41 to climb a high peak in that area. Although in the summer there are many tourists, I was there out of season 42_ there werent any tour groups. Soon after I reached the top, it began to drizzle and the fog came 43 . Very soon, it was so thick 44 I couldnt even make out the path. I take my phone with me everywhere 45 you never know when you will need it. Eventually I called my dad, 46 was 9,000 miles away in the UK. He told me to phone the local emergency services, but I felt 47 stupid that I didnt want to. 48 , my dad realised this and made up his mind to call them himself. The rescuers called me 49 my mobile to find out exactly where I was, but unfortunately the battery ran out after five seconds. I lay down under a rock and waited it was nearly night-time and I was cold and wet. Just as they were about to call off the search for the night, they found me. Fortunately one rescuer had said Lets try for just five more minutes. 50 they had given up, I would have died.41. B. off42. B. so43. D. down 44. D. that 45. C. because46. A. who 47. B. so 48. A. Luckily 49. C. on 50. A. IfPassage 6:Dealing with waste is a huge global problem. Unfortunately, many people dont usually think much about what happens 51 their old fridge when they update to the latest model. A few just dump it 52 the street without another thought.53 , Britain currently has over a million old fridges rotting in dumps in fields and in warehouses because the country does not have enough equipment to dispose 54_ them. New European Union regulations say that from 1 January 2002, all material 55 depletes the ozone layer, such as CFC coolants, must 56 fridges before they are put in landfill sites. It is 57 to take quite a while to solve the problem. But it is not only fridges 58 are difficult to get rid of. What about old computers, TVs and other hi-tech junk? For example, Guangdong Province, in the southeast of China, has been suffering 59 problems caused by imported waste electrical goods like computers. Workers there have been breaking up old computers to extract the recyclable parts like chips, and precious metals 60 gold and platinum.51.A. to 52.B. in 53.D. As a result 54. D. of 55.C. that56.C. be removed from 57. D. likely 58.C. that 59.A. from 60. B. likePassage 7: E-tiquette!Emails- do you love them or hate them? Whatever you feel, they are here to stay. Here are some tips and ideas for improving
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第一部分 交际用语
1. — Sam, this is my friend, Jane. — _____. B. Glad to meet you, Jane
2. — What’s the matter with you? — _____. C. I feel a bit sick
3.— Could I talk to Prof. Lee? — ______. A. Yes, speaking
4. — I’ve got a bad cold today. — _______.B. Oh, dear! I hope you get better soon
5.— Can you tell me where I can park the car? — ________. C. Well, just over there
6. — What’s the best way to get to the Empire Hotel from here? — ____.B. Walking through the wood
7. — You needn’t do the work till after the New Year. — _______.B. Oh, good! Thank you.
8. — Have a nice holiday, Ted. — ______. C. Thank you, and you too
9. — How was the journey to London? — ________.A. It went very well
10. — Can you help me clear up the mess? — ________.D. No problem
11. — Are you on holiday here? — _________. C. No, we aren’t. We live here
12. — What’s the fare to the museum? — ________. D. Five dollars
13. — Is it going to be warm next week? — _______.A. Yes, it is
14. — What do you usually do in your spare time? — ______.B. Reading
15. — Do you mind if I read the newspaper on the table? — _____.B. Go ahead, please
16. — May I speak to Prof Li please? — _____.D. I’m afraid you’ve got the wrong number
17. — Here you are, Sir. — ________.D. Thank you very much
18. — So sorry to trouble you. — _______.A. It’s a pleasure
19. — Would you like a tea? — ________.A. Yes, please
20. — What does your English teacher look like? — _______.D. She looks much like her mother
21. — How long will you be away from Italy? — _____.B. About a month
22. — What’s the weather like in this area? — ____.B. It’s rainy
23. — How are you feeling now? — ____.A. Much better
24. — What time does the train leave? — ____. C. At half past five
25. — Have you ever been to Tokyo? — _____.B. No, but I hope to go there next year
26. —What do you do? —____________.D.I’m a teacher.
27. Could you please tell me how to get to the nearest bus stop? C. It’s on the right corner just ahead
28. How are you this morning? C. Very well, thank you
29. I wish you success in your career. D. The same to you
30. May I speak to Jack please? D. I’m afraid you’ve got the wrong number
31. May I use your bike to go shopping? B. Certainly. There it is
第二部分:词汇与语法结构
1. My watch has been losing time for the past week. It probably needs .A. cleaning
2. We are going to have our office _____ to make room for a new engineer.C. rearranged
3. Mary said to me, “If I had seen your bag, I ____ it to you.”B. would have returned
4. We shall have an opportunity to exchange _____ tomorrow.C. views
5. Since this road is wet and slippery this morning, it _____ last night. C. must have rained
6. You will get used to ____ here when you have settled down.A. living
7. She is very careful. She _____ very few mistakes in her work. C. makes
8. Unfortunately the poor girl can’t do anything but ____ all her belongings at a low price. B. sell
9. Do you think Tommy is _______ the truth?C.telling
10. ____ she couldn’t understand was why fewer and fewer went to him for help.B.What
11.. They were asked to avoid ____ any water which had not been boiled.A. drinking
12. John fell asleep _____ he was listening to the music. C. while
13. 1 have taken many photos. I’m going to get the film _____ B. developed
14. If the weather had been good, the children _____ out for a walk. C. could have gone
15. The car won’t start because the battery has_____.A. run out
16. The hall was almost empty. There were _____ people in it.C. few
17. Before joining the army, he spent a lot of time in the village ____ he belonged.B. to which
18. The doctor advised her ___ enough rest before going back to work. B. to get
19. ____ of them has a bedroom and a study.C. Each
20. The workers are busy _____ models for the exhibition. D. making
21. My boss is ____ holding pointless meetings. It really annoys me.B. always
22. That dinner was the most expensive meal we ______.D. had ever had
23. Robert is said ______ abroad, but I don’t know what country he studied in.A. to have been studying
24 – If he __, he _ that food. -- Luckily he was sent to the hospital immediately.B. had been warned; would not have taken
25. I was sick, but I ______ it at the weekend.B. got over
26. John was bored, ____ he left his life in England.B. so
27. These new processes _______.A. should be controlled
28. This is very important. You _____ remember to shut down your computer every evening.B. must
29. John Walters claimed that this lack of information _____ in negative feelings towards the media.B. had resulted
30. _____ you change your mind, I won’t be able to help you.B. Unless
31. It is one of the best concerts I ______. C.have ever been to
32. He _____ his father for both of them love walking in the countryside.B. is like
33. Then she cheered _____ a lot when they got ____ the taxi.D. up… into
34. Does this patient’s record need _______ now? No, you can finish it later.C. completing
35. Could you tell me _____?C.how long you have lived here
36. There are many cities _____ very fast.D. expanding
37.Last year _________ of new books were published on environmental protection.A. hundreds
38. Waste electrical goods ______ safely.B. must be disposed of
39. There is a lot of crime on television. _____ other issues are pushed out.A. Therefore
40. China is no longer what it _____.A. used to be
41. I _______ reading the novel by the end of this week.D. shall have finished
42. He didn’t want anything to eat because he ______ already eaten.C. had
43. The best thing ______ to sleep.A. to do is
44. You had better _____ a coat with you.C. take
45. The food was _____________ good, but not good enough for me to eat there again.B. quite
46. He has three companies ___________________.A. employing 50 people each
47. She was _____________ late that she missed the last train.C. so
48. Could you tell me __________________?A. where I can find a toilet
49. The new computer allows me _______________ work more efficiently.A. to
50. The trip to the countryside was great ___________.C. fun
第三部分:完形填空
Passage 0:Genetic Engineering
Many people are unaware 16__ a lot of the foods they eat every day, 17__ bread ham and cheese, have been altered by using new technology. Food can be changed. It can be made to taste 18__or to look different-carrots can be made to taste of chocolate and apples can be made redder. Some food that appears the same has been 19__ improved, for example, fish can be made to grow faster. Should we be pleased or worried? Will new technology bring benefits, or is it about to go 20__ control?
Genetically engineered foods are produced by taking genetic material from one species and transferring it 21__ another. For example, an ‘antifreeze’ gene which appears naturally in Arctic fish has been introduced into tomatoes and strawberries 22__ they dont freeze in cold weather; a human gene has been introduced into pigs to make them 23__more quickly.
Some claim great advantages. They point out that crops can be made stronger and more disease resistant, 24__ pesticides can be reduced. They also maintain that food can be made more nutritious or that the fat content can 25__ to make it healthier.
16. A. that 17. B. such as 18. C. different 19. A. scientifically 20. D. out of
21. B. to 22. C. so that 23. A. grow 24. D. so 25. B. be reduced
Passage 1:The biggest adventure I’ve ever had was trekking in Thailand. We hired a guide (1)___us to a village in the jungle. We didn’t know that he (2)___ there before. (3)___ we reached the village, we wouldn’t be able to find somewhere to sleep, (4)__ we wanted to get there in about 8 hours. After two hours we all realised we were lost. The (5)__ we walked, the more confused we became. Luckily after a further 4 hours we met some hunters. They didn’t speak the same language as our guide, but we were able to (6)__ that we were lost. They (7)__ us towards the village. It was after dark when we arrived there. We had been walking (8)__ over 14 hours and we were (9)__ exhausted. We had been very lucky; if we (10)__ the hunters, we would have had to sleep in the jungle.
1. C) to take 2. B) had never been 3. A) Unless 4. A) so 5. C) further
6. D) get across 7.B) redirected 8. A) for 9. B) absolutely 10. D) hadn’t met
Passage 2:Scientists are working hard to develop better aerials for mobile phones, a spokesman for Phikia Phones said today. ‘It really (11) __ users when they lose the signal in the middle of a call, so we are developing new aerials that will enable users (12) _ stronger signals. Many users reported that when they (13) __, the signal was often lost’, said the spokesman. The new aerials are designed to avoid (14) __ the signal by receiving the message on a wider range of radio frequencies. ‘We (15) __ that this is a major concern for phone users’ said the spokesman. The new phones have a flexible external aerial, which users will have (16) __ touching their ear or head. The aerials (17) __ make the phones able to pick up a wider range of signals. The company spokesman insisted (18) ___ this was not a potential danger – “(19) __ safety regulation has been followed”, he told our reporter. “If (20) __ one of these phones this morning, I wouldn’t have missed my train coming here”, joked the spokesman.
11. A. irritates 12. C. to receive 13. B. were travelling 14. A. losing 15. C. have learnt
16. D. to get used to 17. B. -- 18. D. that 19. C. Every 20. B. I’d had
Passage 3:Ian and Shiree are a very unusual couple. Although they (21) __ in the heart of London, they try to grow as much of their own food as possible. At the moment they (22)__ an allotment from the local council to grow food on, but they plan (23) __ more land soon. ‘We (24) __ growing our own food five years ago’, said Ian, ‘Since then we (25)__ about half of the vegetables we need and a quarter of the fruit. We (26)__ on the allotment for three years. We (27)__ our own garden before that.’ They do not plan to stop there though, ‘By this time next year we (28)__ enough land to grow about 75% of our food’, said Ian. Why do they do this? ‘We (29)__ about the chemicals used to grow our food’, said Shiree. ‘More and more people (30)__ the same in the future’, predicted Shiree.
21. A. live 22. C.are renting 23. B. to buy 24.. D. started 25 B. have grown
26. C. have been working 27. D. had only used 28. A. will have bought 29. C. worry 30. B. are going to do
Passage 4: 2 Patten Close
Derby DJ5 6XX 16 April 2003 Dear Sir or Madam,
I am writing (31)_ about a recent stay at your hotel, The Grand. My wife and I arrived on 21st March and stayed for two nights.
Firstly we waited twenty minutes at reception because there was nobody (32)__ the desk. Then we waited a further twenty minutes because the receptionist could not find our booking. (33)__our luggage was left unattended in reception for three hours until we finally took it to our room ourselves.
Our room was not available immediately when we arrived. Therefore we had to wait another hour (34)__ we could go to the room. When we saw the room, it had two single beds and we (35)_ _ a double bed, so we had to change it. Unfortunately the second room was on the top floor and the lift was (36)__. And although we had asked for a room with a sea view, it was facing the road.
Although the food in the restaurant was quite good, we were unhappy with the (37)_ _ we received. We had booked an evening meal inclusive in the price of the room. Consequently we did not take money to the dining room and then discovered (38)__ we had to pay for the wine immediately. Unfortunately, the waiters were rude and (39)__. However the manager did agree that we could pay the wine bill in the morning.
To sum up I was most dissatisfied with the entire experience and I expect full compensation for the inconvenience caused.
I look forward (40)__ from you.
Yours faithfully, Arthur Mullard
31.B. to complain 32.D. at 33.A. Moreover 34.D. before 35. C. had asked for
36.A. out of order 37. D. service 38. B. that 39. C. unhelpful 40.A. to hearing
Passage 5:I was travelling alone in Western Australia last year, and one day I set 41 to climb a high peak in that area. Although in the summer there are many tourists, I was there out of season 42_ there weren’t any tour groups. Soon after I reached the top, it began to drizzle and the fog came 43 . Very soon, it was so thick 44 I couldn’t even make out the path. I take my phone with me everywhere 45 you never know when you will need it. Eventually I called my dad, 46 was 9,000 miles away in the UK. He told me to phone the local emergency services, but I felt 47 stupid that I didn’t want to. 48 , my dad realised this and made up his mind to call them himself. The rescuers called me 49 my mobile to find out exactly where I was, but unfortunately the battery ran out after five seconds. I lay down under a rock and waited – it was nearly night-time and I was cold and wet. Just as they were about to call off the search for the night, they found me. Fortunately one rescuer had said ‘Let’s try for just five more minutes.’ 50 they had given up, I would have died.
41. B. off 42. B. so 43. D. down 44. D. that 45. C. because
46. A. who 47. B. so 48. A. Luckily 49. C. on 50. A. If
Passage 6:Dealing with waste is a huge global problem. Unfortunately, many people don’t usually think much about what happens 51 their old fridge when they update to the latest model. A few just dump it 52 the street without another thought.
53 , Britain currently has over a million old fridges rotting in dumps in fields and in warehouses because the country does not have enough equipment to dispose 54_ them. New European Union regulations say that from 1 January 2002, all material 55 depletes the ozone layer, such as CFC coolants, must 56 fridges before they are put in landfill sites. It is 57 to take quite a while to solve the problem.
But it is not only fridges 58 are difficult to get rid of. What about old computers, TVs and other hi-tech junk? For example, Guangdong Province, in the southeast of China, has been suffering 59 problems caused by imported waste electrical goods like computers. Workers there have been breaking up old computers to extract the recyclable parts like chips, and precious metals 60 gold and platinum.
51. A. to 52.B. in 53.D. As a result 54. D. of 55.C. that
56. C. be removed from 57. D. likely 58.C. that 59. A. from 60. B. like
Passage 7: E-tiquette!
Emails- do you love them or hate them? Whatever you feel, they are here to stay. Here are some tips and ideas for improving
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