2022年Dell服务器常见故障代码说明 .pdf

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1、Dell 的服务器 错误代码Cable and Board Presence - Message Code: x1Axx Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD Exists in SEL? System Phase When Event Can Occur? E1A10 PDBPwrCable High PDB power cable to the planar is missing or bad and s

2、ystem will not power on. Failing device is reseated/replaced/repaired. Yes Pre-Post E1A11 PCIRsrConfig High PCI risers are not configured correctly; some invalid configurations prevent system power on. Failing device is reseated/replaced/repaired. Yes Pre-Post E1A12 PCIRsrMissing High One or all of

3、the PCI risers is missing. This prevents system power on. Failing device is reseated/replaced/repaired. Yes Pre-Post E1A14 SAS Cable A Low SAS cable A is missing or bad. Failing device is reseated/replaced/repaired. Yes Any E1A15 SAS Cable B Low SAS cable B is missing or bad. Failing device is resea

4、ted/replaced/repaired. Yes Any E1A16 SAS Cable FB Low Flex bay SAS cable is missing or bad. Failing device is reseated/replaced/repaired. Yes Any E1A17 PwrCable FB Low Flex bay power cable is missing or bad. Failing device is reseated/replaced/repaired. Yes Any E1A18 PDBCtrl Cable High PDB control c

5、able to the planar is missing or bad and system will not power on. Failing device is reseated/replaced/repaired. Yes Any Temperature - Message Code: x11xx Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD Exists in SEL? System Phase When

6、 Event Can Occur? E1114 Temp Ambient Med Ambient temperature has a reached a point outside of the allowed range. Temperature returns to allowable range. Yes Any E1116 Temp Memory High Memory has exceeded allowable temperature and has been disabled to prevent damage to the components. AC Cycle or SEL

7、 clear Yes Any Voltages - Message Code: x12xx Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD Exists in SEL? System Phase When Event Can Occur? E1210 CMOSBatt Low CMOS battery is missing or the voltage is outside of the allowable Faili

8、ng device is reseated/replaced/repaired. Yes Any 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 1 页，共 8 页 - - - - - - - - - range. E1211 ROMBBatt Low PERC5I RAID battery charger has reported to the Server Management that the battery is either missing, cant charge the

9、 battery (possibly because of high temperatures), or the battery is bad. Failing device is reseated/replaced/repaired. Yes Any W1228 ROMBBatt 24 hours of sustained charge. Yes Any E1214 1.5VPwrGd High 1.5 VV voltage regulator has failed. AC Cycle or SEL clear Yes Any E1215 1.8VPwrGd High 1.8 VV volt

10、age regulator has failed. AC Cycle or SEL clear Yes Any E1216 3.3VPwrGd High 3.3 V voltage regulator has failed. AC Cycle or SEL clear Yes Any E1217 5VPwrGd High 5 V voltage regulator has failed. AC Cycle or SEL clear Yes Any E1218 PCIRsr5VPwrGd High PCI Riser 5 V voltage regulator has failed. AC Cy

11、cle or SEL clear Yes Any E1219 BackplanePwrGd High Backplane voltage regulator has failed. AC Cycle or SEL clear Yes Any E1221 Flex BayPwrGd High Flex Bay voltage regulator power good has failed. AC Cycle or SEL clear Yes Any E1222 VCACHE #PwrGd High VCACHE # voltage regulator has failed. AC Cycle o

12、r SEL clear Yes Any E1223 VRM #PwrGd High VRM # voltage regulator has failed. AC Cycle or SEL clear Yes Any E1225 ESB 1.5VPwrGd High ESB 1.5 VV voltage regulator has failed. AC Cycle or SEL clear Yes Any E1226 PCIRsr1.5VPwrGd High PCI Riser 1.5 VV voltage regulator has failed. AC Cycle or SEL clear

13、Yes Any E1227 LinearPwrGd High Linear voltage regulator(s) has failed. Represents status of multiple voltage regulators used in the video and LOM circuitry. AC Cycle or SEL clear Yes Any E1228 0.9VPwrGd High Memory VTT voltage regulator has failed. AC Cycle or SEL clear Yes Any E1229 CPU # VCORE Hig

14、h Processor # VCORE voltage regulator has failed. AC Cycle or SEL clear Yes Any E122A CPU VTTPwrGd High Processor VTT voltage regulator has failed. AC Cycle or SEL clear Yes Any E122B 0.9 V Over V oltage High 0.9 V regulator voltage has exceeded the allowable voltage range. AC Cycle or SEL clear Yes

15、 Any E122C CPU Power Fault High A voltage regulator failure was detected when the processor regulator(s) was enabled. AC Cycle or SEL clear Yes Any Fans - Message Code: x13xx Message Message Message Message Comments Minimum Action Required to Exists System Phase 名师资料总结 - - -精品资料欢迎下载 - - - - - - - -

16、- - - - - - - - - - 名师精心整理 - - - - - - - 第 2 页，共 8 页 - - - - - - - - - Code String Priority Remove Message from LCD in SEL? When Event Can Occur? E1310 RPM Fan # Low RPM of fan # is outside of the intended operating range. Fan RPM reading returns to a point inside of the intended operating range. Ye

17、s Any E1311 RPM Fan Mod #A Low RPM of fan A in the # module is outside of the intended operating range. Fan RPM reading returns to a point inside of the intended operating range. Yes Any E1311 RPM Fan Mod #B Low Same as above except for fan B of module #. Fan RPM reading returns to a point inside of

18、 the intended operating range. Yes Any E1311 RPM Fan Mod #C Low Same as above except for fan C of module #. Fan RPM reading returns to a point inside of the intended operating range. Yes Any E1311 RPM Fan Mod #D Low Same as above except for fan D of module #. Fan RPM reading returns to a point insid

19、e of the intended operating range. Yes Any E1313 Fan Redundancy Low The system is no longer fan redundant. Another fan failure would put the system at risk of over-heating. Fan redundancy is regained, which requires all fans to be operating within the intended operating range. Yes Any Processors - M

20、essage Code: x14xx Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD Exists in SEL? System Phase When Event Can Occur? E1410 CPU # IERR High Processor # has had an internal error (IERR), but this does not always mean that CPU is the prob

21、lem .There are a large variety of issues that cause an IERR. AC Cycle or SEL clear Yes Any E1414 CPU #Thermtrip High Processor # has encountered a Thermtrip(over-temperature) event. AC Cycle or SEL clear Yes Any E1418 CPU # Presence High Processor # is missing/bad and the system is in an unsupported

22、 configuration. AC Cycle or SEL clear Yes Pre-POST E141C CPU Mismatch High Processors are not compatible as defined by Dell .System is in an unsupported configuration. AC Cycle or SEL clear Yes Pre-POST E141F CPU Protocol High BIOS has reported a processor protocol error. AC Cycle or SEL clear Yes P

23、OST, After POST E1420 CPU Bus PERR High BIOS has reported a processor bus PERR (parity error). AC Cycle or SEL clear Yes POST, After POST E1421 CPU Init High BIOS has reported a processor initialization error. AC Cycle or SEL clear Yes POST, After POST E1422 CPU MachineChk High BIOS has reported a m

24、achine check error. AC Cycle or SEL clear Yes POST, After POST System Memory - Message Code: x21xx Message Message String Message Message Comments Minimum Exists System 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 3 页，共 8 页 - - - - - - - - - Code Priority Action Re

25、quired to Remove Message from LCD in SEL? Phase When Event Can Occur? E2110 MBECrdx DIMM # & # High One of the DIMMs in the set implicated by # & # has had a multi-bit error (MBE).If no memory riser is present the “Crdx ” string is left out of the message. “ x” is the memory riser, A-Z. AC Cycle or

26、SEL clear Yes POST, After POST E2111 SBE Log DisableCrdx DIMM # High BIOS has disabled memory single-bit error (SBE) logging and will not log anymore SBEEs until the system is rebooted.# represents DIMM implicated by BIOS .If no memory riser is present the “Crd x ” string is left out of the message.

27、“x” is the memory riser, A-Z. System reset Yes POST, After POST E2112 MemSpareCrdx DIMM # High BIOS has spared the memory because it has determined the memory had too many errors.# represents DIMM implicated by BIOS. If no memory riser is present the “Crdx ” string is left out of the message.“ x” is

28、 the memory riser, A-Z. System reset Yes POST, After POST E2113 Mem Mirror Crd x DIMM # & # High BIOS has disabled memory mirroring because it has determined one half of the mirror has had too many errors. # & # represents DIMM pair implicated by BIOS. If no memory riser is present the “ Crdx ” stri

29、ng is left out of the message.“x” is the memory riser, A-Z. System reset Yes POST, After POST I2114 MemRaid Low BIOS Memory RAID Bank User action, sensor return to normal Yes Any I2115 MemAdded Card x Low Memory has been added while the system is running. AC Cycle or SEL clear Yes Any I2116 MemRemov

30、ed Low Memory has been removed while the system is running. AC Cycle or SEL clear Yes Any E2117 MemHot Plug Low Memory hot-plug operation has failed. AC Cycle or SEL clear Yes Any E2118 Fatal NBMemCRC High Northbound FBD CRC error on non-redundant entry. One of the connections in the FBD link on the

31、 Northbound (towards the MCH) side is broken.This is determined by the MCH when two CRC errors have been detected twice in a row. AC Cycle or SEL clear Yes POST, After POST E2119 Fatal SBMemCRC High FBD alert on non-redundant entry. One of the connections in the FBD link on the Southbound (towards t

32、he AMBson the FBDIMMs) side is broken.This is determined by the MCH when two CRC errors have been detected twice in a row. AC Cycle or SEL clear Yes POST, After POST Power Supplies - Message Code: x16xx Message Code Message String Message Priority Message Comments Minimum Action Required to Remove M

33、essage from LCD Exists in SEL? System Phase When Event Can Occur? 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 4 页，共 8 页 - - - - - - - - - E1610 PS # Missing Low Power supply # was removed or is missing from the system. Failing device is reseated/replaced/repaired.

34、 Yes Any E1614 PS # Status Low Power supply # has failed. Failing device is reseated/replaced/repaired. Yes Any E1618 PS # Predictive Low Power supply # has a failure that predicts a power down event in this supply (i.e. power supply fan failure or power supply over-temp). Failing device is reseated

35、/replaced/repaired. Yes Any E161C PS # Input Lost Low Power supply # is attached to the system but has lost its AC/DC input. Failing device is reseated/replaced/repaired. Yes Any E1620 PS #Input Range Low Power supply #s AC/DC input is outside of the allowable range. Failing device is reseated/repla

36、ced/repaired. Yes Any E1624 PS Redundancy Low The power supply subsystem is no longer redundant. If the last supply fails the system will go down. Failing device is reseated/replaced/repaired. Yes Any E1625 PS AC Current Low The power supply input power is above the allowed amount for the power supp

37、ly. Failing device is reseated/replaced/repaired. Yes Any BIOS - Message Code: x17xx Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD Exists in SEL? System Phase When Event Can Occur? E1710 I/O ChannelChk High BIOS has reported an I/O c

38、hannel check. AC Cycle or SEL clear Yes POST, After POST E1711 PCI PERR B# D# F# High BIOS has reported PCI parity error on a component that resides in PCI configuration space at bus #, device #, function #. AC Cycle or SEL clear Yes POST, After POST E1711 PCI PERR Slot # High BIOS has reported PCI

39、parity error on a component that resides in slot #. Same as above. Same as above. Same as above. E1712 PCI SERR B# D# F# High BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus #, device #, function #. AC Cycle or SEL clear Yes POST, After POST E1712 P

40、CI SERR Slot # High BIOS has reported a PCI system error on a component that resides in slot #. Same as above. Same as above. Same as above. E1714 Unknown Err Low BIOS has determined there has been an error in the system but is unable to determine its origin. AC Cycle or SEL clear Yes POST, After PO

41、ST E171F PCIE Fatal Err B# D# F# High BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus #, device #, function #. AC Cycle or SEL clear Yes POST, After POST E171F PCIE Fatal Slot # High BIOS has reported a PCIe fatal error on a component that resides i

42、n slot #. Same as above. Same as above. Same as above. Hard Drives - Message Code: x18xx 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 5 页，共 8 页 - - - - - - - - - Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message

43、 from LCD Exists in SEL? System Phase When Event Can Occur? E1810 HDD # Fault Low Hard drive # has had a fault as determined by the SAS subsystem. AC Cycle or SEL clear Yes POST, After POST E1811 HDD #RbldAbrt Low Drive # has had its rebuild aborted. AC Cycle or SEL clear Yes POST, After POST E1812

44、HDD # Removed Low Drive # has been removed from the system. System reset or device is reseated/replaced/repaired. Yes POST, After POST Miscellaneous- Message Code: x19xx Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD Exists in SEL? Sy

45、stem Phase When Event Can Occur? I1910 Intrusion Low The chassis lid has been removed. Chassis lid is returned to the system. Yes Any I1911 3ERRsChkLog N/A User must check the system event log (SEL) for the rest of the errors on the system .Thee LCD is limited to three error, warning, and/or informa

46、tional messages at a time based on priority level. Less than 3 events to display on the LCD. No Any I1912 SEL Full Med System Event Log is full of events and because of this is unable to log anymore. You must clear the log in order for the Server Management controller to log any more events. AC Cycl

47、e or SEL clear Yes Any E1913 CPU & Firmware Mismatch Med Current version of BMC firmware is incompatible with the Woodcrest processor. AC Cycle or SEL clear Yes POST BIOS Progress Codes - Message Code: N/A Message Code Message String Message Priority Message Comments Minimum Action Required to Remov

48、e Message from LCD Exists in SEL? System Phase When Event Can Occur? N/A POWER N/A 0 x01 - System power-on. N/A No Any N/A MCODE N/A 0 x02 - CPU Microcode load. N/A No Any N/A CINIT N/A 0 x03 - Chipset Initialization. N/A No Any N/A MEMC N/A 0 x04 - Memory Configuration. N/A No Any N/A SBIOS N/A 0 x

49、05 - BIOS shadow into memory. N/A No Any N/A PINIT N/A 0 x06 - Multiprocessor Initialization. N/A No Any N/A START N/A 0 x07 - POST processing start. N/A No Any N/A SMM N/A 0 x08 - System management interrupt (SMI) initialization. N/A No Any N/A PCIEN N/A 0 x09 - PCI Bus Enumeration & Video initiali

50、zation. N/A No Any N/A VIDEO N/A 0 x40 - Display sign-on. N/A No Any 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 6 页，共 8 页 - - - - - - - - - N/A PCIC N/A 0 x41 - PCI Configuration. N/A No Any N/A OS N/A 0 x7F - Give control to OS. N/A No Any N/A E2010 N/A 0 x80 -