客服QA岗位职责任职要求.docx
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1、本文为Word版本,下载可编辑操作客服QA岗位职责任职要求 客服QA岗位职责 质量经理(外资 皮质家具产品检测 英文沟通 QC-QA-客服 ) Experience requirement: Certifications relating to Quality Controller or Inspector will have an advantage Quality inspection experience 1+ years Quality Control experience in Inspection is preferred Product or industry-specific
2、experience Required to stand and walk for extended periods of time. General proficiency of Microsoft Excel and Microsoft Word and Power Point Basic Math Geometry/Trigonometry is required. Ability to work independently with limited supervision. Flexibility based on plant production schedules. Key Com
3、petencies: Attention to detail Communication skills - Must have good verbal and written communication skills in both Chinese and English Data collection, management and analysis Problem analysis and problem solving Planning and organizing Judgment and decision-making Customer service orientation Tea
4、mwork Duty and Responsibility: Responsible for assuring that manufactured sofas are made and assembled correctly to the product specification. If a product does not meet specific standards, recommendations are made to improve the quality of a product Understanding customer needs and requirements to
5、develop effective quality control processes Devising and reviewing inspection specifications for products Accept or reject finished product as per IQC inspection: Reject or remove all products that fail to meet specifications. Send the rejected product for rework as/if required. Discuss inspection r
6、esults with those responsible for products. Accurately document the results of the inspections and testing. Maintain all controlled document files and records in a timely and accurate manner. Maintains record of inspections, and Prepares list of defects Report all quality problems or findings to HQ
7、and follows up to ensure that corrective action has/will take place. Fostering a high degree of collaboration between the Research Development and Production Engineering teams Experience requirement: Certifications relating to Quality Controller or Inspector will have an advantage Quality inspection
8、 experience 1+ years Quality Control experience in Inspection is preferred Product or industry-specific experience Required to stand and walk for extended periods of time. General proficiency of Microsoft Excel and Microsoft Word and Power Point Basic Math Geometry/Trigonometry is required. Ability
9、to work independently with limited supervision. Flexibility based on plant production schedules. Key Competencies: Attention to detail Communication skills - Must have good verbal and written communication skills in both Chinese and English Data collection, management and analysis Problem analysis a
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