代表电话销售岗位职责.docx
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1、本文格式为Word版,下载可任意编辑代表电话销售岗位职责 电话销售代表 麦田房产 北京麦田房产经纪有限公司,北京麦田,北京麦田房产,北京麦田集团,麦田房产 岗位职责: 1、负责新客户和业主的开发; 2、负责客户与业主的接待与询问,供应顾问式的询问服务; 3、负责公寓、别墅、写字楼租赁的全过程,包括识别需求、带看、收意向、谈判、签约及过户和老客户经营等,促成业务成交; 任职资格: 1、大专(含)以上学历,年龄20岁-35岁之间,男女不限,专业不限; 2、敏锐的洞察力,较强的抗压和抗挫力量;勇于接受房产行业的压力和挑战; 3、沟通力量强,一般话标准;有亲和力,工作乐观主动,乐观开朗; 4、做事仔细
2、踏实,为人正直恳切,具有良好的团队精神。 篇2:执行代表岗位职责 IBO(服务方案执行代表) To act according to relevant processes based on the standards of our worldwide organization. Contribute to the permanent improvement of these processes. And be able to design and set up new processes based on change requirements from the market. Act as
3、role model and actively provide support to and motivate team members, and take additional responsibility for specific project-based tasks. Act as a coach / mentor to provide training to other/new team member, as well as prepare the training files. Organize and lead internal project handover meetings
4、 after contract signing to ensure a clear briefing provided by respective Services teams for a successful implementation of the projects. Prepare and monitor the project schedule, forecast and planning of project resources according to the budget. Organize and lead kick off meetings, regular project
5、 review meetings and closing meetings for Services projects externally and/or internally Conduct project site visit to review the project schedule, quality of work and ensure the timing and KPI compliance to the contract. Monitor and collect feedback from the customers during the project implementat
6、ion, discuss internally and implement further improvement on the implementation in order to achieve the highest customer satisfaction level. Initiate order processing activities for Services contracts including spare parts and service orders, monitor deliveries, plan service assignments and issue th
7、e relevant documents externally and internally in an accurate manner. Organize technical clarifications for Services projects. Initiate invoices issuing timely, payment collection, and coordinate with Finance Dept. for VAT Planning. Handle Technical Open Topics and Customer Complaints under Services
8、 projects, define appropriate solutions, action plans and monitor resolving progress. Manage escalations to ensure the issues are solved accurately and timely. Review projects, collect feedback from customers actively and monitor the customer satisfaction. Review and make project reports for project
9、 implementation status, keep the documentation updated. Provide competitor information and make suggestions for appropriate countermeasures. Use our ERP system (SAP R/3) intensively for the daily business, due to the high level of standardization and automation. Perform other related duties assigned
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