前厅部前台岗位技能培训标准国际星级酒店宾馆手册 RM-FO-GS-11-0 Guest+locator[1].doc
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Guest LocatorIt means guest might not in his room or she/he is in somewhere else of the hotel during some period of time in case someone is looking for him/her. In addition, if guest requested “DO Not Disturb” service, etc. we need to update the information in his functionProcedure:1. Press “CTRL+ F7”room number/nameenter to guest reservation screen2. Select “L Locator”select “place”Key in information3. Press “ESC”, then save the Locator4. Appear “”in the reservation screen
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