国际酒店财务前厅管理 当班收银员结账 Cashier+Closing.doc

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1、国际酒店资料走在路上Shift Cashier Closing / Blind Drop当班收银员结账/视而不见To ensure all associates are performing a blind drop procedure according to the Local Operating Standard.确保所有员工按照当地操作标准执行盲降程序。Procedures程序1. Upon closing, associate will print report D114 in report menu and check all their paperwork against the

2、 report, this process will allow them to finish up any incomplete work during their duty hours of operations.关闭后，员工将在“报告”菜单中打印D114报告，并对照报告检查所有文书工作，此过程将允许他们在工作时间内完成任何未完成的工作。2. Once paperwork is checked, associate will be able to determine if they are having a due back or a drop for the day. 检查完文件后，员工

3、将能够确定他们当天是否有到期回款或顺差。3. If transaction for the day result in a due back, then a due back form must be raised accordingly. 如果当天的交易导致到期退款，则必须相应地提交到期退款表。4. If transactions for the day result in a drop, separate the cash float into tow portions, one the existing cash float and the other the value to drop

4、. 如果当天的交易导致现金流下降，则将现金流分为两部分，一部分是现有现金流，另一部分是要下降的价值。5. Managers/team leader will then print report D108 and verify against associates paperwork, cashiers float and associates drop amount. 经理/组长将打印D108报告，并对照员工的文书工作、出纳浮动和员工的下降金额进行核实。6. When all of the above are in order, place associates drop cash in th

5、e provided envelope, seal and sign across by associate the manager for verification. 当上述各项准备就绪后，将员工的现金放在提供的信封中，由员工和经理盖章并签字确认。7. Both closing report D100 and D108 together with the associates closing report and their paper work should be packed together and submit to accounting department. 结算报告D100和D108连同员工的结算报告和他们的书面工作应打包提交给会计部门。8. Some of paper work sheet should be sign by duty manager, such as: Direct Bill Paid out, Rebate Form, Due Back and then submit to accounting department. 部分纸质工作单需由值班经理签字，如：直接付账单、返利单、到期回退单等交会计部。走在路上