餐厅员工实操培训管理资料国际酒店餐饮部宴会服务手册International Hotel Banquet SERVICE SOP-BQT-0014 - Set up Hollow Square口字型会议布置.doc
《餐厅员工实操培训管理资料国际酒店餐饮部宴会服务手册International Hotel Banquet SERVICE SOP-BQT-0014 - Set up Hollow Square口字型会议布置.doc》由会员分享,可在线阅读,更多相关《餐厅员工实操培训管理资料国际酒店餐饮部宴会服务手册International Hotel Banquet SERVICE SOP-BQT-0014 - Set up Hollow Square口字型会议布置.doc(7页珍藏版)》请在淘文阁 - 分享文档赚钱的网站上搜索。
1、国际酒店餐饮部宴会服务手册International hotelBANQUET SERVICE SOP国际酒店餐饮部宴会服务手册International hotelBANQUET SERVICE SOPSTANDARD OPERATING PROCEDURE标准操作程序SET UP HOLLOW SQUARE STYLE口字型会议布置Task Number: BQT-0014Department: F&B BanquetingDate Issued: Nov.2007Guest Expectation: 客人期望:I expect a hollow square style to be se
2、t up is set in a proper and consistent way with clean chairs.我希望口字型会议的布置是使用干净椅子的,固定的一致的模式Time to Train: 30 minutesWhy is this task important for you and our guests?为什么这项任务对我们的客人和你是如此重要?Answers: 回答1. To maximize guests satisfaction可以满足客人的最大期望值2. To ensure that the hollow square style set ups are set
3、up consistently确保口字型布置是固定的一致的模式WHAT/ STEPS什么/步骤HOW/ STANDARDS怎样/标准TRAINING QUESTIONS培训问题1) Lay out table摆放桌子Set per task u-shape but open side should be closed in.按照U型来摆台但要把开口的地方封起来2) Lay tablecloth铺台布Lay out the table clothes and fold it facing the back of the room.铺台布时台布折叠的边要朝向房间的后面Make sure the t
4、able cloths are not torn and the folding must face the back of the room.确保台布不要有裂纹同时折叠面要朝向房间的后面The edge of the table must be straight.桌子的边缘要是整齐笔直的Why should the tablecloth be folded facing to the back of the room?为什么台布折叠边要朝向房间的后面?Why must the cloth be clean and not torn?为什么台布要是干净和没有洞的?Why should the
5、edges be straight?为什么桌子的边缘要是整齐笔直的?3) Skirt the table围台裙Skirt the inside of the hollow square.在口字型的里面围上台裙Use the skirt clip to skirt the table.使用台裙夹来围台裙Make sure the skirting is clean, without stain and holes.确保台裙是干净,没有污渍和洞的Why should you skirt inside the hollow square?为什么要在口字型的里面围上台裙?Why should the
6、skirting be clean?为什么台裙要是干净的?4) Set table top setting桌面摆台Set leather pad, pencil tray on the left hand side of the pad and the glass/water tray on the top of the pad. 在每位客人的位置上放置一个皮质的垫子,铅笔在垫子上的左边,杯子/水瓶在垫子的顶端Add one pencil in the tray and a writing pad or 4 sheets of paper on the leather writing pad.
- 配套讲稿:
如PPT文件的首页显示word图标,表示该PPT已包含配套word讲稿。双击word图标可打开word文档。
- 特殊限制:
部分文档作品中含有的国旗、国徽等图片,仅作为作品整体效果示例展示,禁止商用。设计者仅对作品中独创性部分享有著作权。
- 关 键 词:
- 餐厅员工实操培训管理资料国际酒店餐饮部宴会服务手册Hotel
链接地址:https://www.taowenge.com/p-30270756.html
限制150内