餐厅员工实操培训管理资料国际酒店餐饮部宴会服务手册International Hotel Banquet SERVICE SOP-BQT-0015 - Set up Chinese Wedding Function布置婚宴.doc
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1、国际酒店餐饮部宴会服务手册International hotelBANQUET SERVICE SOP国际酒店餐饮部宴会服务手册International hotelBANQUET SERVICE SOPSTANDARD OPERATING PROCEDURE标准操作程序SET UP CHINESE WEDDING FUNCTION布置婚宴Task Number:BQT-0015Department: F&B BanquetingDate Issued: Nov. 2007Guest Expectation: I expect my wedding to be set up with the
2、proper Chinese style wedding decorations, in a timely manner. 我希望我的婚宴的布置是按照固有的中式婚礼模式来装饰,是时尚的Time to Train: 30 minutesWhy is this task important for you and our guests?为什么这项任务对我们的客人和你是如此重要?Answers: 回答 1. To maximize guests satisfaction可以满足客人的最大期望值2. To ensure that the weddings are set correctly确保婚礼布置
3、是有一致模式的3. To ensure that the correct decoration is used确保使用适当的婚礼装饰4. To ensure the room is ready on time for when the guests arrive确保房间准时在客人到达前布置好WHAT/ STEPS什么/步骤HOW/ STANDARDS怎样/标准TRAINING QUESTIONS培训问题1) Set up function room布置活动房间 According to event order to set up stage and decorating it.按照宴会单的要求
4、来布置舞台和装饰Arranged red carpet from the main entrance to the stage and make sure it is located properly and securely.在正中的通道到舞台的位置布置红地毯并确保在正中位置和安全Arranged changing room according to event order or meet their requirement.按照宴会单的要求布置更衣室或者满足客人的需要Set up table according to the event order.按照宴会单的要求来布置餐桌Lay the
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