咨询管理战略组织项目麦肯锡工具评估 麦肯锡—SUMMARY.doc

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1、Redesign of Telefonicas provisioning and maintenance Processes for business customersContact : Fernando Gomez de Calatrava, Principal BPR project. The objective was to assess current processes and to develop a future vision and the phased roadmap to get to that vision for the provisioning and mainte

2、nance processes/ Confidential Final Report: Final6i.pptExecutive Summary: Resumen ejecutivo - ingles-.pptRedesign of Telefonicas sales Process for Residential customersContact : Fernando Gomez de Calatrava, PrincipalBPR project. The objective was to assess current processes and to develop a future v

3、ision and the phased roadmap to get to that vision for the sales process / Confidential Final Report: Informe Final Gran Publico Ingls - Documen1.pptExecutive Summary:Resumen Ejecutivo Gran Pblico Rev3 Ingls - Executiv.pptRedesign of Telefonicas fault management Process for Residential customersCont

4、act : Fernando Gomez de Calatrava, PrincipalBPR project. The objective was to assess current processes and to develop a future vision and the phased roadmap to get to that vision for the fault mangement process /Confidential Final Report: Informe Final Averas - Faultrsa.pptProcesses and Systems Integrated Plan of TelefonicaContact : Fernando Gomez de Calatrava, PrincipalThe objective was to help Telefonica create a single plan to drive the Transformation effort for the next three years./ConfidentialFinal Report Spanish:Informe Final PIPS - Plan6esp.ppt