最新商务电子邮件写法PPT课件.ppt

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1、写作技巧写作技巧lUse the Right Greeting: 使用正确的称呼。使用正确的称呼。尽管用尽管用”Hey”作为写给朋友的电子邮件开场作为写给朋友的电子邮件开场白没有任何问题，但最好不要用这种方式给潜白没有任何问题，但最好不要用这种方式给潜在的商务伙伴写信。另一方面，使用非常正式在的商务伙伴写信。另一方面，使用非常正式的传统开场白。的传统开场白。”Dear Sir” 也已经过时了，也已经过时了，最好写成最好写成Dear Mr. / Ms. 后跟那个人的姓氏。后跟那个人的姓氏。同事之间，通常可直呼其名，如同事之间，通常可直呼其名，如Dear John。写作技巧写作技巧lKeep it

2、 Short and Clear: 使邮件简洁明了。有些情使邮件简洁明了。有些情况下可能需要用华丽的词藻和复杂的句式来彰显你的况下可能需要用华丽的词藻和复杂的句式来彰显你的聪明才智。而在用英语写邮件时，清晰、有条理的方聪明才智。而在用英语写邮件时，清晰、有条理的方式才是最佳选择。在邮件的第一段清楚表明写信的目式才是最佳选择。在邮件的第一段清楚表明写信的目的，保证每段中都有代表核心观点的中心句。使用类的，保证每段中都有代表核心观点的中心句。使用类似似“first, second, next, and finally”的词引导你所的词引导你所要表述的每一个观点。可以用要表述的每一个观点。可以用If

3、 you have any other questions please feel free to contact me.来结束邮件，可以为对方创造进一步交流的前提。来结束邮件，可以为对方创造进一步交流的前提。Sentence structureSentence structurelStarter Starter 开头开头 lI am writing to I am writing to lI would like to I would like to lI am proposing I am proposing lLets Lets Sentence structureSentence st

4、ructurelGive feedback Give feedback 意见反馈意见反馈 lPlease see comments below.Please see comments below.l请看下面的评论。请看下面的评论。lMy answers are in blue below.My answers are in blue below.l我的回答已标蓝。我的回答已标蓝。lI add some comments to the I add some comments to the document for your reference.document for your referenc

5、e.l我就文档添加了一些备注，仅供参考。我就文档添加了一些备注，仅供参考。Sentence structureSentence structurelAttachment Attachment 附件附件lI enclose the evaluation report for your I enclose the evaluation report for your reference.reference.l我附加了评估报告供您阅读。我附加了评估报告供您阅读。lAttached please find todays meeting notes.Attached please find todays

6、 meeting notes.l今天的会议记录在附件里请查收。今天的会议记录在附件里请查收。lFor other known issues related to For other known issues related to individual features, please see attached individual features, please see attached release notes/please see attachment.release notes/please see attachment.l关于其他个人特征方面的信息，请参阅随附发行说明关于其他个人特

7、征方面的信息，请参阅随附发行说明/ /请参阅附件。请参阅附件。Sentence structureSentence structurelPoint listing Point listing 列表列表lToday we would like to finish following tasks Today we would like to finish following tasks by the end of today:1.2.by the end of today:1.2.l今天我们要完成的任务今天我们要完成的任务:1.2.:1.2.lOur team here reviewed the

8、newest SCM Our team here reviewed the newest SCM policy and has following concerns:1.2.policy and has following concerns:1.2.l我们阅读了最新的供应链管理政策我们阅读了最新的供应链管理政策, ,做出如下考做出如下考虑虑:1.2.:1.2.lHere are some more questions/issues for your Here are some more questions/issues for your team:1.2.team:1.2.l以下是对你们团队的

9、一些问题以下是对你们团队的一些问题:1.2.:1.2.lSome items need your attention:1.2.Some items need your attention:1.2.l以下方面需提请注意以下方面需提请注意:1.2.:1.2.Sentence structureSentence structurelThanks note Thanks note 感谢感谢lI really appreciate the effort you made for I really appreciate the effort you made for this sudden and tig

10、ht project.this sudden and tight project.l对如此紧急的项目您做出的努力我表示十分感谢。对如此紧急的项目您做出的努力我表示十分感谢。lYour kind assistance is very much Your kind assistance is very much appreciated.appreciated.l我们对您的协助表示感谢。我们对您的协助表示感谢。lIt would be appreciated if/that It would be appreciated if/that l如如将不胜感激。将不胜感激。 Sentence struct

11、ureSentence structurelApology Apology 致歉致歉lI sincerely apologize for I sincerely apologize for l对对我真诚道歉我真诚道歉lI apologize for the late replying and I apologize for the late replying and well ASAP (as soon as possible). well ASAP (as soon as possible). l很抱歉现在才回复，但我们会尽快很抱歉现在才回复，但我们会尽快Sentence structure

12、Sentence structurelSeeking for more Seeking for more information/feedbacks/suggestions information/feedbacks/suggestions 咨询信息咨询信息/ /反馈反馈/ /建议建议lThank you and look forward to having your Thank you and look forward to having your opinion on the estimation and schedule.opinion on the estimation and sch

13、edule.l谢谢你，希望能听到更多你对评估和日程计划的建议。谢谢你，希望能听到更多你对评估和日程计划的建议。lAny question, please dont hesitate to let Any question, please dont hesitate to let me know.me know.l有任何问题有任何问题, ,欢迎和我们联系。欢迎和我们联系。lYour comments and suggestions are Your comments and suggestions are welcome! welcome! l欢迎您的评论和建议欢迎您的评论和建议! !写作技巧写

14、作技巧lBe Polite and Tactful 懂得谦逊和准确传达信懂得谦逊和准确传达信息的重要性息的重要性lI want.之类的词能避免则避免出现，相比之之类的词能避免则避免出现，相比之下，下，I would like显得更尊重对方。又如显得更尊重对方。又如I am interested in是提出请求建议或寻求意是提出请求建议或寻求意见的好方法。见的好方法。试比较试比较lOpen the door.Open the door.lPlease open the door.Please open the door.lCould you please open the door?Could

15、you please open the door?lI would be grateful if you could open I would be grateful if you could open the door for me.the door for me.lIt would be highly appreciated if you It would be highly appreciated if you could open the door.could open the door.写作技巧写作技巧l电子邮件正确结尾电子邮件正确结尾l“I am looking forward to your reply,” “Thank you,或者或者Sincerely都是给收信人都是给收信人留下好印象的结尾方式。留下好印象的结尾方式。