优质实用教学课件精选——商务英语课课件.ppt

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1、Brainstorm,List two of your favorite ways to contact people for business.,Writing Effective Business Emails,Session 11,Contents,What are the advantages and disadvantages of email? What are the tips for writing a business email? Business email writing practice,Email Vs. Regular mail,Advantages of ema

2、il easy, quick, short, precise, free,Disadvantages of email not safe easy to forward junk mails attached with viruses,Business email (1),Before writing 1. why am I writing this email? Providing info. (email about having Christmas party and canceling classes from Ms. Liu) Requesting info. (email abou

3、t asking for time, location, and dress code for party from class chair) Requesting action (class chairs email about seeing everybody in Room 515B this Friday night) 2. what exactly do I want the result of this message to be?,Business email (2),Write a great Subject line (Why) - Easier for recipient

4、to immediately understand why you send email quickly determine what kind of response and action it requires.,Subjects: good or bad?,Hello there Hi from an old colleague Important! Read Immediately! Meeting Follow-up about team meeting Do we need a larger room for meeting next Fri?,Good examples for

5、subject,Reminder: Monday is “Presidents DayNO class REQ: Resend Larry Tates zip file? HELP: Can you defrag my C drive? Re: Christmas party Question: Are we getting more time for the project?,Good examples for subject,Reminder: Monday is “Presidents DayNO class REQ: Resend Larry Tates zip file? HELP:

6、 Can you defrag my C drive? Re: Christmas party Question: Are we getting more time for the project?,Practice for writing a subject line,Hi there, Since well have to report ABC project to Microsoft, the get-together lunch with our VP has to be rescheduled to Friday (12/19) at 1pm instead of Thursday

7、(12/18) at 12pm. Thanks. Yujie Subject: Lunch with VP resched to Friday （12/19） 1pm,Layout,Content: Salutation Body Closing Signature,Salutation: Dear ,Title + Surname: Dear Prof. Jones, Dear Dr. Parker, Dear Mr. Clark, Dear Ms. Lincoln, Dear Mrs. Woods,Dear Director of , Dear Sirs, Dear Gentlemen,

8、Dear Sir/Madam, To Whom It May Concern,Body,Introduction (name, title, and organization) Purpose - Important details - Additional information Final sentence - e.g. Thank you very much for your time. Im awaiting for your reply.,Closing,Yours sincerely, Sincerely, Yours faithfully, Yours truly, Your a

9、ffectionately, Yours, (Best) Regards, Best wishes, Love, Cheers,Signature,Name Position Organization Contact information - Tel: - Mailing address:,Tips for message writing,Brevity Make it easy to quote Never mix, never worry (topics, projects),Email writing practice,Situation: 你作为某外企人事部经理用Email通知全体员

10、工圣诞节(12月24至26日）去龙庆峡度假3日。日程安排详见附件，12月27日照常上班。 Requirements: Great subject Brief text message,Email writing practice,Situation: 你作为某外企人事部经理用Email通知全体员l劳动节(5月1至2日）去龙庆峡度假2日。日程安排详见附件，5月3日照常上班。 Requirements: Great subject Brief text message,Sample Key,Subject: Have fun on Christmas holiday! Dear all, Any

11、plan on Christmas? Our company is inviting everyone to have fun in the beautiful resort Long Qingxia for 3 days (Dec 24 to 26). Please find the itinerary in the attachment and sign up in Room 606 ASAP. The deadline is Dec 1. All have to come back to work on Dec 27. Regards, Ada Lee HR Manager,Sample

12、 Key,Subject: Have fun on Labor Day holiday! Dear all, Any plan on Labor Day? Our company is inviting everyone to have fun in the beautiful resort Long Qingxia for 2 days (May 1 to 2). Please find the itinerary in the attachment and sign up in Room 606 ASAP. The deadline is Apr 15. All have to come

13、back to work on May 3. Regards, Ada Lee HR Manager,Donts,dont use email if the message needs to be private or secure (maybe the company has a policy on this) dont send an email you wouldnt want anyone else to read, its too easy to forward dont leave subject line blank dont use all capital letters do

14、nt forward a message without a brief comment why youre forwarding it dont overrun emails with smiley faces or other emoticons. dont let emotions or offensive language detract from your message dont send without checking for mistakes,Assignment,You are Bart de Wit, technical manager for a research an

15、d development department at a large multinational corporation based in Den Bosch. You have received a request from an internal client, John Smith, to rush through the analysis of one hundred chemical samples the ABC Batch - before a very important meeting of senior management in two weeks time. Unfo

16、rtunately you are very short staffed at the moment and you may not be able to meet the request. On the other hand, you do not want to lose John Smith as a customer and you know that he has the option of sending his samples to an external contact. Email John Smith and deal with his request. Try to wr

17、ite your text as quickly as you can without too much editing.,Assignment requirements,Write a business email message using the instructions on the previous page Read carefully and ascertain who you are; your recipient; problem and potential solutions before writing. Print the assignment neatly on paper including subject and text. Due next class (Late homework will be unacceptable),