2022年2022年酒店员工规章制度 .pdf

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1、This Conference is by municipal Standi ng Committee research decided held of,main task is in-de pth learning implement XI General Secretary on two learn a do learning education of important indicates spirit and provincial Secretary XXX important speech spirit,according to central deployment and prov

2、incial requirements,on I city two learn a do learning education work for arrangements deployment,education guide General members further firm ideal faith,and keep on party loyalty,and set breeze upright,and courage to play as,for in province first full built well-off social,and Bui lding higher leve

3、ls of ecological vitality city provide a strong organizational guarantee of happiness.All party members in the Constitution Party rules,series of speeches,be qualified party members education,Party Central Committee to deepen the inner-party education,advanci ng the compre hensive yet another import

4、ant practice in strictly administering the party,is to promote the inner-party education from key minority to the vast number of party members expanded,from the concentration of important measures to extend education to regular education,is leading the task of party building this year.This year,the

5、XI Ge neral Secretary on many occasions two st udy and education issued inst ructions,profoundly illustrates the significance of education,brilliantly describes the overall objectives,basic requirements and main tasks of education,made clear that the main responsibility of the head of the party orga

6、nization at all levels and shall carry out,point in the right direction for the us to carry out st udy and education,provide the fundamental follow.On April 6,Liu Yunshan,Comrade Zhao Leji in Central two Forum on educational work,a careful deployment of this work,put forward a clear requirement.On A

7、pril 13,the Party Secretary,Xie Fuzhan,Director of the provincial peoples Congress,the provinces two study educationa l Conference,made specific arrangements to carry out study and education i n the province.We want to seriously study led And further implementation.Party according to the spirit of t

8、he Central and provinci al requirements,based on actual city,research has developed a two educational programmes and study contents specific programmes,we want to pay special attention to follow-up.Now,I make a few remarks.First,deepening understandi ng,e nhanci ng grasp two educational responsibili

9、ty since the partys 18,Comrade XI Jinpi ng as General Secretary of the CPC Central Committee made a series of major deployment around the partys construction,making a series of punch,construction of a new political styles and the aspirations of the Party greatly condense d.Two study and education,re

10、flects the interlocking,step by step,further promote the comprehensive strictly administering the partys firm determination and political will,to push forward the four comprehensive strategy is of great significance.We should be supported by political and overallheight,deep understanding of two stud

11、y and education on strengthening education of party members and cadres and building a contingent of cadres with high quality,maintaining and developi ng the partys advanced nature and purity of the significance of practical thought and action i nto Central and provinci al requirements.First,the two

12、study and education,is continuously strengthening the partys ideological and political construction of major deployment.Attach importance to party ideol ogy,is the specialty of our party,since the partys 18 distinct characteristic of strictly admini stering the party.XI General Secretary pointed out

13、 that our party must improve itself,the first task is to strengthen ideological and political construction,the key is the educational management of party members and cadres.At present,the ideas and values have become increasingly active,social trends are largely stirring blend,cult ural exchanges an

14、d the complexity of the situation,drove,some party members ideological and political problems,there is an urgent need to strengthen party ideology:clearing the fog,was centering.Like,some belief confused,three a confidence insufficient,praised Western value concept;some spirit empty,not letter Marty

15、 letter ghosts;some political discipline relaxation,in party not statements party,and not love party,and not nursing party,and not for party,even denied party of some most basic of principles and position;some organization discipline lax,not by provides participate in party of organised,not complete

16、d party distributi on of task,not by party of organization principles do;some egoism serious,and people race Lee,and self-dealing;some depresse d,and escape responsibility,Omission,not as good as some moral decline,violating public morality,professional ethics and family virtues,not personal moralit

17、y;some honesty and self-discipline awareness is not strong,with no fear,lawlessness,abuse,and corruption among political,and so on.These problems,after all,and ignore the Constitution Party rules,ignore advanced theory,and lack of sense of consciousness,consciousness,pioneer of the party has a lot t

18、o do with it.Thought,belief and faith,stick to the spiritual pursuit of Communists,has always been the Communists to settle down at all.Two study and education,is to enable each party to party rules etched in the heart of the party Constitution,and speech int o a series of powerful weapon,clearing t

19、he barriers and gain the fetters of the mind,improve the ideological and political quality,worthy of the glorious title of the party members.Second,the two study and education,comprehensively strengthen the construction of grass-roots party organizations and party members is an important.Awake,our p

20、arty members and party organizations,espe cially at the grassroots level,some of the party members quality is not high,lax disci pline and some primary party organizations are weak and lax,wiped out some grassroots cadres as,chaos as,thick friends,eating,and so on.T hese problems are like酒店员工规章制度1、准

21、时上下班，提前10 分钟到前台报到，由领班召开班前会，布置当日工作任务及注意事项。2、上班时保持微笑，不可因私人情绪而影响工作。3、仪容仪表整洁干净，女员工不留披肩，男员工不留胡须。4、员工用膳应在指定地点，不得随意在工作区域吸烟，吃零食。5、上班时不得打私人电话。6、员工不得进入客房休息，洗澡，看电视等。7、客房钥匙须随身携带，不得随意放置。8、在工作区遇到客人应礼貌问候。您好！9、保持工作区域的整洁和安静，与客人说话声音以对方听清为限，同事间交谈不得大声喧哗，严禁在走廊内大声叫喊。10、听从上级在工作的安排，上班时间严禁会客，或与同事闲聊。11、与同事相处，友好合作，不发生金钱或物品上的借

22、贷关系。12、员工不得利用工作之便，谋求私利。13、员工不得私收小费、礼物或侵吞客人遗留物品。名师资料总结-精品资料欢迎下载-名师精心整理-第 1 页，共 7 页 -This Conference is by municipal Standi ng Committee research decided held of,main task is in-de pth learning implement XI General Secretary on two learn a do learning education of important indicates spirit and provin

23、cial Secretary XXX important speech spirit,according to central deployment and provincial requirements,on I city two learn a do learning education work for arrangements deployment,education guide General members further firm ideal faith,and keep on party loyalty,and set breeze upright,and courage to

24、 play as,for in province first full built well-off social,and Bui lding higher levels of ecological vitality city provide a strong organizational guarantee of happiness.All party members in the Constitution Party rules,series of speeches,be qualified party members education,Party Central Committee t

25、o deepen the inner-party education,advanci ng the compre hensive yet another important practice in strictly administering the party,is to promote the inner-party education from key minority to the vast number of party members expanded,from the concentration of important measures to extend education

26、to regular education,is leading the task of party building this year.This year,the XI Ge neral Secretary on many occasions two study and education issued inst ructions,profoundly illustrates the significance of education,brilliantly describes the overall objectives,basic req uirements and main tasks

27、 of education,made clear that the main responsibility of the head of the party organization at all levels and shall carry out,point in the right direction for the us to carry out st udy and education,provide the fundamental follow.On April 6,Liu Yunshan,Comrade Zhao Leji in Central two Forum on educ

28、ational work,a careful deployment of this work,put forward a clear requirement.On April 13,the Party Secretary,Xie Fuzhan,Director of the provincial peoples Congress,the provinces two study educationa l Conference,made specific arrangements to carry out study and education i n the province.We want t

29、o seriously study led And further implementation.Party according to the spirit of the Central and provinci al requirements,based on actual city,research has developed a two educational programmes and study contents specific programmes,we want to pay special attention to follow-up.Now,I make a few re

30、marks.First,deepening understandi ng,e nhanci ng grasp two educational responsibility since the partys 18,Comrade XI Jinpi ng as General Secretary of the CPC Central Committee made a series of major deployment around the partys construction,making a series of punch,construction of a new political st

31、yles and the aspirations of the Party greatly condense d.Two study and education,reflects the interlocking,step by step,further promote the comprehensive strictly administering the partys firm determination and political will,to push forward the four comprehensive strategy is of great significance.W

32、e should be supported by political and overallheight,deep understanding of two study and education on strengthening education of party members and cadres and building a contingent of cadres with high quality,maintaining and developi ng the partys advanced nature and purity of the significance of pra

33、ctical thought and action i nto Central and provinci al requirements.First,the two study and education,is continuously strengthening the partys ideological and political construction of major deployment.Attach importance to party ideol ogy,is the specialty of our party,since the partys 18 distinct c

34、haracteristic of strictly admini stering the party.XI Ge neral Secretary pointed out that our par ty must improve itself,the first task is to strengthen ideological a nd political construction,the key is the educational management of party members and cadres.At present,the ideas and values have beco

35、me increasingly active,social trends are largely stirring blend,cult ural exchanges and the complexity of the situation,drove,some party members ideological and political problems,there is an urgent need to strengthen party ideology:clearing the fog,was centering.Like,some belief confused,three a co

36、nfidence insufficient,praised Western value concept;some spirit empty,not letter Marty letter ghosts;some political discipline relaxation,in party not statements party,and not love party,and not nursing party,and not for party,even denied party of some most basic of principles and position;some orga

37、nization discipline lax,not by provides participate in party of organised,not completed party distributi on of task,not by party of organization principles do;some egoism serious,and people race Lee,and self-dealing;some depresse d,and escape responsibility,Omission,not as goo d as some moral declin

38、e,violating public morality,professional ethics and family virtues,not personal morality;some honesty and self-discipline awareness is not strong,with no fear,lawlessness,abuse,and corruption among political,and so on.These problems,after all,and ignore the Constitution Party rules,ignore advanced t

39、heory,and lack of sense of consciousness,consciousness,pioneer of the party has a lot to do with it.Thought,belief and faith,stick to the spiritual pursuit of Communists,has always been the Communists to settle down at all.Two study and education,is to enable each party to party rules etched in the

40、heart of the party Constitution,and speech int o a series of powerful weapon,clearing the barriers and gain the fetters of the mind,improve the ideological and political quality,worthy of the glorious title of the party members.Second,the two study and education,comprehensively strengthen the constr

41、uction of grass-roots party organizations and party members is an important.Awake,our party members and party organizations,espe cially at the grassroots level,some of the party members quality is not high,lax disci pline and some primary party organizations are weak and lax,wiped out some grassroot

42、s cadres as,chaos as,thick friends,eating,and so on.T hese problems are like14、员工不得在酒店内赌博，酗酒。15、员工不得收藏，传阅，复制反动，淫秽画刊，书籍和录像，客房内收出的报刊杂志一律交上级处理。16、员工不得偷盗酒店公私财物。17、员工未经客人同意，不可抱玩客人小孩，更不准随便给小孩食物。18、交接班时应将未完成的工作或特别事项交接清楚，接班人未到达，不得擅自离开工作岗位或先行下班。19、清扫房间时不得任意移动房内的行李物品，严禁翻动客人物品，如确要移动客人物品，在清扫完毕后，要马上移回原处。20、不得随意丢

43、弃房内的纸张，印刷品（除非放在垃圾筒内）。21、进入客房要严格按照进房程序进行。22、每班完成自己的工作任务，养成随时检查自己职责内尚有何事没做，何事待办的习惯。所有电话必须做出电话记录并落实。23、客人不在房内，不得让访客进入。24、客人询问，要热情回答，不可说“不”。25、对客房内的可疑情况，要及时汇报。名师资料总结-精品资料欢迎下载-名师精心整理-第 2 页，共 7 页 -This Conference is by municipal Standi ng Committee research decided held of,main task is in-de pth learning

44、implement XI General Secretary on two learn a do learning education of important indicates spirit and provincial Secretary XXX important speech spirit,according to central deployment and provincial requirements,on I city two learn a do learning education work for arrangements deployment,education gu

45、ide General members further firm ideal faith,and keep on party loyalty,and set breeze upright,and courage to play as,for in province first full built well-off social,and Bui lding higher levels of ecological vitality city provide a strong organizational guarantee of happiness.All party members in th

46、e Constitution Party rules,series of speeches,be qualified party members education,Party Central Committee to deepen the inner-party education,advanci ng the compre hensive yet another important practice in strictly administering the party,is to promote the inner-party education from key minority to

47、 the vast number of party members expanded,from the concentration of important measures to extend education to regular education,is leading the task of party building this year.This year,the XI Ge neral Secretary on many occasions two study and education issued inst ructions,profoundly illustrates t

48、he significance of education,brilliantly describes the overall objectives,basic requirements and main tasks of education,made clear that the main responsibility of the head of the party organization at all levels and shall carry out,point in the rightdirection for the us to carry out st udy and educ

49、ation,provide the fundamental follow.On April 6,Liu Yunshan,Comrade Zhao Leji in Central two Forum on educational work,a careful deployment of this work,put forward a clear requirement.On April 13,the Party Secretary,Xie Fuzhan,Director of the provincial peoples Congress,the provinces two study educ

50、ationa l Conference,made specific arrangements to carry out study and education i n the province.We want to seriously study led And further implementation.Party according to the spirit of the Central and provinci al requirements,based on actual city,research has developed a two educational programme