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1、Four short words sum up what has lifted most successful individuals above the crowd: a little bit more.-author-dateThe-Comparison-between-Chinese-and-Western-Business-Body-Language-Etiquette广师研20082号广东岭南职业技术学院毕业设计（论文） The Comparison between Chinese and Western Business Body Language Etiquette 中西商务肢体

2、语言礼仪对比研究 学生姓名 胡文意 指导教师 李晓敏，李阳 专 业 商务英语 班 级 11商务英语2班 二级学院 外语外贸学院 2014年 04 月Contents STATEMENT OF AUTHORSHIP1Acknowledgments2Abstract3摘要41. Introduction52. The Characteristics of Chinese and Western Business Body Language62.1 The Characteristics of Body Language in China62.2 The Characteristics of Bod

3、y Language in the West73. The Ways of Chinese and Western Business Body Language73.1 The Ways of Body Language in China83.2 The Ways of Body Language in The West94. The Influences of Chinese and Western Business Body Language114.1 The Influences of Body Language in China114.2 The Influences of Body

4、Language in the West125. Conclusion13References14-Statement of Authorship Except where reference is made in the text of the thesis, this thesis contains no material published elsewhere or extracted in whole or part from a thesis presented by me for another degree or diploma.No other persons work has

5、 been used without due acknowledgement in the main text of the thesis.This thesis has not been submitted for the award of any other degree or diploma in any tertiary institution.Signed: Date: AcknowledgmentsThere are a number of people to whom this dissertation and its author owe a great deal over a

6、 long period of time.Professor Li Xiaomin, my supervisor, spares no time and energy, out of her heavy load of office work, teaching and research commitments, to provide substantial guidance on my career as well as on this dissertation. I still feel sorry that he had to read through the first draft o

7、n the Spring Festival holiday. During the preparation of this paper, the detailed advice and constant help from her have been both academically authoritative and generous. I also wish to take this opportunity here to thank him for opening up before me a world of wonders in English literature and a w

8、orld of surprises in literary criticism.Professor Li Xiaomin has been giving me continual encouragement for any originality I could have. To her I own not only the present dissertation but also my first published paper on Lord of the Flies. Her handling of the classroom discussion always inspires me

9、 to ask and answer for myself. I need also to thank her for her patient help on the format of this dissertation.Professor Li Xiaomin has introduced me to the golden treasure of English poetry. Her role-playing explanations of the English poems bring me to a fuller and deeper appreciation. If the met

10、hod of analysis in this dissertation is somewhat transplanted from criticism in poetry, it is because I strongly wish to expand my interest in poetry appreciation and criticism, raised by Professor Li Yang, to the other area of literary interpretation.My special thanks should also go to Professor Li

11、 Yang, whose lectures on the structure of English drama have created in me a strong interest for the structures of literary work. Without his strenuous efforts at enlightenment, I could not have chosen to write on the structural aspect of Lord of the Flies.Finally, I wish to thank Professor Li Yang

12、and Professor Li Xiaomin, whose lectures have made me fully aware that language is not transparent as a system of signs at the first year of my study in literature. Their lectures have greatly helped me in my search for the author and the audience, and the additional meanings in the form of language

13、 itself, and I hope this is reflected here. Abstract Body language is a kind of body movements or gestures rather than the forms of communication, or it is a complement to the verbal language as a voice. It also can be other forms of a wide range of communication for a long time. On the other hand,

14、it is a kind of auxiliary language, which describes all forms of nonverbal communication of the human beings. In the communication of daily life, body language plays a role which can not be ignored. Since different cultures have different body language etiquettes. This paper analyzes the differences

15、 of the Chinese and western business body language from the perspective of the characteristics of Chinese and western business body language, ways of Chinese and western business body language and the influences of body language on Chinese and western business. From the three aspects, we can better

16、understand and learn different cultures and etiquettes to strengthen communication and understanding, facilitating the mutual understanding and identity of different cultures, thus facilitating business communication and cooperation with the west. Key Words: China; west; business; body language; cha

17、racteristics; ways; influences 摘要身体语言是一种用身体动作或手势,而不是几种交流形式,或作为一种声音,口头语言的补充,或其他形式的广泛的长期的交流。反过来,它是一类副语言,它描述了人类一切非语言形式的交流。在日常生活的交流中,肢体语言起着不可忽视的作用。由于不同的文化有不同的肢体语言礼仪讲究, 本论文是从肢体语言的特征、交流方式以及肢体语言对中西方的影响等三个方面论述中西方商务肢体语言的差异，更好地了解并学习不同的文化和礼仪，加强沟通与认识，促进不同文化相互理解与认同，促进与西方的商务交流与合作。关键词：中国 西方 商务 肢体语言 特点 方式 影响 1. Int

18、roduction All the human beings on the earth, despite differences in theirbackground and culture, engage in common events every minute to communicate. When people discuss the human communication, they will think of the verbal communication immediately. Verbal communication is a very important process

19、 in communicating but not the single means. Anyone can never neglect the other part in communication -nonverbal communication. In fact, the whole process of the human communication consists of two parts, that is to say, nonverbal communication and verbal communication. Sometimes nonverbal communicat

20、ion is more important than verbal communication. The former mainly produces the vocal effects, while the latter will lead to vision, sense and touch effects. In many communicational situations, these effects of the nonverbal communication are more obvious than that of the verbal communication .Body

21、language is an important part of nonverbal communication. People could express their feelings and attitudes through facial expressions, gestures, eye contact, and physical contact and so on. “Silent language expresses more information than verbal language. Because it contains much information. Accor

22、ding to some researchers abroad, in peoples daily life, nonverbal communication takes part over 65% in all of information exchange. Many experts have shown the importance of body language in the cross-cultural communication. A psychologist Birdwhistell proposed a formula that: total impact of messag

23、e =7% verbal + 38% vocal +55% body language 1. The misunderstanding and cultural crash often occur in the cross-cultural communication due to unfamiliar with the body language of another culture. Business Communication differs from communication in general. It is unique in its purpose. One communica

24、tes internally with his team members, his boss, his peers and others. He communicates externally with customers, competitors and service providers outside the organization. In both cases, his communicate with one very specific purpose: to create his business. So in the process of business communicat

25、ion, it is not a complete communication while ignoring the cultural differences of nonverbal communication. The author will first discuss the characteristics of Chinese and western business body language. then author will focus on ways of Chinese and western business body language. At the last the a

26、uthor will talk about the influences of Chinese and western business body language. From the three aspects, we can understand the difference between the Chinese and western business body language. So that, we will have a better expression in business communication. Due to the current economic global

27、ization, more and more people are frequently involved in the business communication, business negotiation is one of the most common activities under the condition of market economy. Successful business negotiations require negotiators should not only know the negotiation principle and related law an

28、d business operations, and to master negotiating skills. Body language as an important part of business negotiations, also plays an important role in business negotiations. In this paper, the characters of body language, aims to highlight the role of body language in business communication.2. The Ch

29、aracteristics of Chinese and Western Business Body Language2.1 The Characteristics of Body Language in China In daily life and in business communication, the Chinese people often hide their body language. They dont look at each other, or keep on looking out of the window, motionless, to refrain from

30、 showing any emotion, they often try not to let oneself have any physical action. Or, they will always keep smile, keep on watching you silently. Obviously, they use body language to cover up their inner thoughts.Some Chinese people think too much physical action will give each other a bad impressio

31、n in business communication and in daily life, so they try to keep yourself in a state of quiet. Or they do the illusion make other misunderstand them. Such situation may result from the tradition of Chinese culture. Because Chinese people worship modesty and reservation, it is often the case that C

32、hinese people are not good at expressing and showing themselves. Even though it is normal to speak and show it out, Chinese people are more inclined to choose to restrain themselves. That is to say, the opportunity should come to the other party during communication and interaction.2.2 The Character

33、istics of Body Language in the West The western people, in daily communication and business activities, when language communication obstacles, people will through the actions of the body language to convey emotion. They are not ashamed for body language. They will hug you, kiss you, shake hands Some

34、times their body language is more exaggerated. Compared with people in China, westerners often use eye contact during the communication with others. They believe that eye contact is also a kind of language, which may help them to be better understood. From the expression in the eye contact, they can

35、 get the information of what the other one is thinking, thus facilitating the success of communication. On the contrary, if you do not look into their eyes when having a conversation, it is regarded as not respecting and polite. From this perspective, body language is a common tool in the communicat

36、ion of the westerners. This is closely related to the personality of the people in the west. Since most of the westerners are open, outgoing and confident, they dare not to express and show themselves. Perhaps what they behave is too eye-catching and arrogant in the eyes of Chinese people, but this

37、is the way they like. As far as they are concerned, body language is just a effective way to shorten the distance between people, a helpful way to express them well and a useful tool to better communication. 3. The Ways of Chinese and Western Business Body LanguageBody language is a kind of symbol a

38、nd is also a solid expression of ones culture. China and Western countries have their own different social soil and cultural atmosphere. They have their own long history of independent development and special space, and each of them has its own distinct ethnic characteristics. Body language reflects

39、 the characteristics of a nation, it not only includes the nations historical and cultural background, it also contains the attitude for life of the nation; it is a concrete manifestation of peoples lifestyle and way of thinking. Cultural differences have clearly reflected in their body language bet

40、ween China and the Western countries.Everyone involved in intercultural communication must understand the differences of body language between westerners and Chinese, be aware of the manners and the standards in order to avoid communicative barrier or even failure.Since the cultures in different cou

41、ntries are different, the same gesture would have different meanings in different countries. Curled finger to ask someone to come is common used in western countries, while its rude in Asian countries. Raising your hands up means stop in western countries, while in some Asian countries the gesture i

42、s used when asking for permission to speak. Americans often touch their temples to express somebodys cleverness. But this action means there is something wrong with ones mind or one is stupid to Chinese. Chinese are often surprised to see Americans lay their hands on their necks when they are full w

43、hile it is a suicide action to Chinese, who used to express fullness by patting their stomachs. People from English-speaking countries turn their rings constantly to show their nervousness or uneasiness. But if people in China act like this, they will be regarded they are showing off richness3.1 The

44、 Ways of Body Language in China “Come here”, the Chinese body language to reach out to the cal lee, palms down, several fingers while bending a few times, Make a joke to show their shame, Chinese people forefinger in face scraping few times.Stomping，in the eyes of the Chinese people，it stand for ang

45、ry. Intently watching, the Chinese meaning of is curious sometimes surprised.Shoot someones head, the Chinese meaning: a performance of love for children, but for adults or young people to make this kind of action will cause offense, is an offensive action. but for adults or young people to make thi

46、s kind of action will cause offense, is an offensive actionThe applause, the audience applauded for performance or speech, in the eyes of the Chinese people, the performer or speaker say thanks to the two sides together to show the friendly to each other. Peeing sound, Chinese meaning is against oth

47、ers idea. “I dont know” In china, people just shaking the head or waving the hand.“I am very full” after a meal .The Chinese would keep one or both hands open, lightly patting ones own stomach.In China, with the index finger little or pointed to ones nose, means, its me, however, in Americans eyes, this is funny. In China, speak with an open hand muzzled. Means who is talking about secret things. In China, handed something with two hands for the guests or others, show respect. Others pouring or pour wine for themselves, open with one hand or two hands, o