企业商务英语口语培训精.ppt

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1、企业商务英语口语企业商务英语口语培训培训第1页，本讲稿共27页Meetingforeignguests第2页，本讲稿共27页PickinguptheguestWelcoming1Introduction2Greetings3Offering4Hotel5Smalltalktopics6第3页，本讲稿共27页WelcomingvOn behalf of,Im very glad to welcome you here.vIts a pleasure to see you here.vWelcome tovThank you for coming all this way.第4页，本讲稿共27页I

2、ntroductionv Self Introduction Please let me introduce myself.ImHow do you do?My name isMay I introduce myself?ImIts a pleasure to make your acquaintance.My name is第5页，本讲稿共27页IntroductionvvThird-party IntroductionThird-party IntroductionIts my pleasure to introduce you to Id like to introduce you to

3、 A,let me introduce you to A,Id like you to meet This is Hes in charge of He looks after Hes our Director/Manager.第6页，本讲稿共27页营业部营业部BusinessOffice人事部人事部PersonnelDepartment人力资源部人力资源部HumanResourcesDepartment(HRDepartment)总务部总务部GeneralAffairsDepartment财务部财务部FinancialDepartment销售部销售部SalesDepartment促销部促销部

4、SalesPromotionDepartment内销部内销部DomesticSalesSection外销部外销部InternationalSalesSection国际部国际部InternationalDepartment出口部出口部ExportDepartment进口部进口部ImportDepartment公共关系部公共关系部PublicRelationsDepartment广告部广告部AdvertisingDepartment企划部企划部PlanningDepartment产品开发部产品开发部ProductDevelopmentDepartment研发部研发部ResearchandDevel

5、opmentDepartment(R&D)秘书室秘书室SecretarialPool采购部采购部PurchasingDepartment工程部工程部EngineeringDepartment行政部行政部AdministrationDepartment市场部市场部MarketingDepartment技术部技术部TechnologyDepartment客服部客服部ServiceDepartment总经理室总经理室GeneralManagersOffice副总经理室副总经理室ViceGeneralManagersOffice生产部生产部ProductDepartment广东业务部广东业务部GDBr

6、anchDepartment无线事业部无线事业部WirelessIndustryDepartment拓展部拓展部BusinessExpendingDepartment物供部物供部SupplyDepartment业务拓展部业务拓展部BDBusinessandDevelopmentDepartment监事会监事会Monitor&SupportDepartment战略研究部战略研究部StrategyResearchDepartment会议室会议室MeetingRoom会客室会客室ReceptionRoom质检科质检科QualityTestingDepartment厂长室厂长室DirectorOffi

7、ce档案室档案室Archives党支部党支部BranchoftheParty生产科生产科ManufactureSection第7页，本讲稿共27页IntroductionvResponsesI have heard a great deal/so much about you.I have been looking forward to seeing you in person.Seeing is believing.Would you mind exchanging your business card with me?第8页，本讲稿共27页v初次见面初次见面How do you do?Ve

8、ry nice to meet you.Its nice to have you here.Greetings第9页，本讲稿共27页v遇到熟人遇到熟人Long time no see.Great to see you again.Havent seen you for ages/some time.How have you been(doing)?Hey,man.Hows it going?How are you getting on/making out?Whats up?Greetings第10页，本讲稿共27页v正面回答正面回答Quite well/Pretty good/All rig

9、ht,thank you!Im doing great/good.How about you?Couldnt be better!What about you?v一般回答一般回答Not too bad,thanks.Same as ever.Nothing in particular.Greetings第11页，本讲稿共27页v关注气色关注气色You appear well this morning.Youre in very good looks.Youre looking really good.You dont look yourself.You have been off colour

10、 recently.Greetings第12页，本讲稿共27页Sample Dialogue AA:Hey,man.Long time no see.Hows it going?B:Pretty good/Not too bad.Thank you!How about you?A:Same as ever!Id like to introduce you to our manager,John Smith.B:Nice to meet you,John.I have been looking forward to seeing you in person.C:Nice to meet you

11、too,Jack.Would you mind exchanging your business card with me?B:Of course.Here you are.C:Thank you.This is mine.第13页，本讲稿共27页vLet me help you with your luggage.vMay I help you with one of your bags?vOur car is out in the parking lot.vTheres a car waiting for you,so please come this way.vPls get in th

12、e back seat.Offering第14页，本讲稿共27页vWould you like to go to your hotel to rest and have a shower,or go to our company first?v We have reserved/booked a room for you at Rongqiao Hotel.v This is the hotel where youre going to stay.v Shall we go to the reception desk and check in?Hotel第15页，本讲稿共27页vYour ro

13、om is on the top floor,facing the garden.vHow do you like this suite?vIf you encounter any inconvenience,pls do not hesitate to let me know.vYou must be tired after such a long flight.Have a good rest.Hotel第16页，本讲稿共27页vTravelHows your flight?You must be exhausted/I bet youre tired.How do you like ou

14、r city?Is this your first visit to?Did you have a good trip?I hope you enjoy your stay here.Smalltalktopics第17页，本讲稿共27页vWeatherIts a beautiful day,isnt it?Finally weve gotten a beautiful day.Im a spring/summer/autumn/winter person.Its lovely/sunny/warm/cold.How do you like our weather?It was dismal/

15、cloudy/cold/damp/wet/stormy/windy.Smalltalktopics第18页，本讲稿共27页vScheduleHere is a schedule weve prepared.I hope its suitable for you.Im wondering whether you like this plan.You can change it if you want.Smalltalktopics第19页，本讲稿共27页Sample dialogue B A:Mr.Hu,on behalf of TPV,Im very glad to welcome you h

16、ere.Please let me introduce myself.Im Susan Wang.Nice to meet you.B:Nice to meet you too,Susan.A:May I help you with one of your bags?B:Thank you!Youre so sweet.A:My pleasure.There is a car waiting for you.Pls come this way.第20页，本讲稿共27页Sample dialogue B A:How was your trip?B:A little tired.A:Sorry t

17、o hear that.Anyway,we have reserved a room for you at Rongqiao Hotel.You can have a good rest.B:Thanks!A:So how do you find our weather?B:Its hot.When I left home,it was only ten degrees.A:Yeah,a little,but I heard its going to rain this afternoon.第21页，本讲稿共27页Sample dialogue BB:Great!A:This is the h

18、otel where youre going to stay.Shall we go to the reception desk and check in?B:OK!A:Now everything is OK.If you encounter any inconvenience,pls do not hesitate to let me know.And I will pick you up at 8:00 tomorrow morning in the hotel hall.Is it ok for you?B:Yes,thank you!See you!A:See you!第22页，本讲

19、稿共27页Translation1.我方希望能在平等、互利、互通有无的基础上与贵司建立业务关系。Wed like to express our desire to establish business relations with you on the basis of equality,mutual benefit and the exchange of needed goods.2.为了能在贵国拓宽我方的出口业务，我们希望能与你们直接建立业务关系。In order to extend our export business to your country,we wish to enter

20、into direct business relations with you.3.希望我们之间友好的业务关系得到进一步的发展。We look forward to a further extension of pleasant business relations.4.我方期待着尽快收到贵方的报价。We look forward to receiving your quotation very soon.5.我们盼望早日得到你方的答复，并相信通过相互合作，我们不久即可达成这笔交易。We look forward to your early reply and trust that throu

21、gh our mutual cooperation we shall be able to conclude this transaction with you in the near future.第23页，本讲稿共27页6.希望我们合作愉快。I hope that we can cooperate happily.7.希望我们能继续合作。I hope that we can continue our cooperation.8.我方希望这种市场趋势能继续发展下去。We hope that this market trend will continue.9.希望你方能认真考虑这件事，并尽快答

22、复我们。It is hoped that you would seriously take this matter into consideration and let us have your reply soon.10.如能早日解决这一问题，我方将不胜感激。Your early settlement of this case will be appreciated.第24页，本讲稿共27页11.期待贵方能尽快报一个更低的价格。We expect that you will offer us a lower price as soon as possible.12.我希望此事不会影响我们将来

23、业务中的良好关系。We hope this matter will not affect our good relations in our future dealings.13.希望这笔生意对我们双方都会带来好处。I wish that this business will bring benefit to both of us.14.我们生产的计算机其特点是质量好，体积小，节能，而且易学好用。The computer we produced is characterized by its high quality,compact size,energy saving and is also

24、 easy to learn and easy to operate.15.这些机器由于机械的构造简单，所以很少故障，易于保养。These machines have few breakdowns and are easy to maintain because of their simple mechanical structure.第25页，本讲稿共27页16.这种材料的表面耐用并易一地清洗。This material has a durable surface and it is easy to clean.17.这种空调系统实用、经济、能满足贵公司的需要。This kind of ai

25、r conditioning system is practical and economical for the needs of your company.18.我们的产品质量优秀，价格适中，在贵方市场上一定很畅销。Our products are superior in quality and moderate in price and are sure to be saleable in your market.19.在我方市场上，这些产品是最畅销的。These items are most salable in our market.第26页，本讲稿共27页20.我们公司经营的主要产

26、品是电器。The main products our corporation deals in are electrical appliances.21.我们经营机械进出口业务。We are engaged in the import and export of machinery.22.我们的公司是一家企业集团，集科研、业务、生产和售后服务为一体。Our corporation is a group enterprise integrating scientific research,business,production and service.23.作为一家合资企业，在中国境内，我们公司在家用电器、计算器、电讯等领域处领先地位。As a joint venture,our corporation has won a prominent position in the fields of home appliances,computers and telecommunications in China.24.我们从事这类设备的制造已20年了。We have been engaged for two decades in the manufacture of such equipment.第27页，本讲稿共27页