酒店管理会所 酒店规划设计标准.pdf

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1、酒店規劃設計標準葉予舜HOTEL BRAND MATRIXHOTEL BRAND MATRIX1.001.00 GENERAL GENERAL 总述1.01 No.of keys钥匙间数Urban 城市Resort 度假酒店Resort Villa 度假别墅1.02 Rating 等级First Class International 国际一等1.03 Notional star rating 国家星级评定1.04 Location 选址Urban 城市City/Airport 城市/机场Resort/Resort Villa 度假酒店或别墅Resort Locations 度假地点1.05

2、Design style 设计风格Traditional/Contemporary 传统/现代1.06 Average gross area per key每钥匙间平均总面积60m1.08 Average FOH area per key每钥匙间平均酒店前台面积8m21.09 Average BOH area per key每钥匙间平均酒店后台面积8m22.002.00 GUEST SERVICES GUEST SERVICES 客户服务2.01 Concierge desk 礼宾台有2.02 Valet parking泊车服务视酒店位置而定2.03 Portering 行李员Yes有2.04

3、 Room service 客房服务Yes有2.05 Vending machines 自动贩卖机Yes有2.06 Ice machine 制冰机Yes有2.07 Shoe shine machines 擦鞋机有2.08 Internet kiosk 互联网使用处有2.09 Butlers service area 管家服务区有2.10 Lounge Library 阅读休息室有2.11 Executive Club Lounge 行政俱乐部酒廊有2.12 Conferencing 会议有2.13 Meeting rooms 会议室有2.14 Ballroom 宴会厅有2.15 Parking

4、 停车场有3.003.00 GUEST ROOMS GUEST ROOMS 客房3.01 Standard room area min.标准房最小面积30m to 36mCeiling height min.天花最低高度2.7m-living/bed room 会客间卧室Average rooms area per key(includes corridors)每钥匙间平均净面积（包括走道）45m1.071-82011/7/27 12:17 PM酒店規劃設計標準葉予舜HOTEL BRAND MATRIXHOTEL BRAND MATRIXBathroom 卫生间2.4mGuest room e

5、ntrance lobby 客房入口区域2.4mGuest room floor corridor 客房走道2.4m3.03 Suite area-from 套房区域面积最低要求45m studio,60m 2 bay+小套房45m，60m 2个间以上3.04%suites 套房所占百分比Market dependant(circa 10%)视市场情况而定（约10%）3.07 Interconnecting rooms 连接房Yes(25%minimum)是，至少3.08 Extended Stay Residences长住房视酒店位置而定Bathroom 卫生间Fixtures 洁具件数7m

6、 with minimum 3 fixtures 平米至少件套Bath 盆浴有Walk-in shower 淋浴房Yes with Massage Head showe 有，水冲按摩淋浴头Shower controls 淋浴控制Thermostatic温度调节Basin 面池Single单个Bidet 坐浴盆视酒店位置而定WC 马桶有Dry grooming干梳妆区域有Under floor heating 地热视酒店位置而定Heated towel rail 加热毛巾架视酒店位置而定Heated mirror 恒温镜有Make Up Mirror 化妆镜有Bathroom TV Screen

7、 卫生间电视机无International Shaver socket 国际通用须刀插座有Fixed hairdryer 固定式电吹风有Robe hook 浴袍钩有Music speaker(with volume control)播音喇叭（带音量控制）有Entertainment systems 娱乐系统Guestroom 客房Widescreen LCD HD 37 Television宽屏 37寸高清晰度液晶电视Suite 套间Widescreen LCD HD 37 Television宽屏 37寸高清晰度液晶电视TV system 电视系统Interactive(Cat 6 base

8、d system)交互式（类线系统）TV standard rooms 标准房电视机数13.02120m2(4 bays-1 bedroom,1 living room,1 dining room/pantry,1 study 120m2（个间 卧室、起居室、餐室茶水间、书房各一）Presidential suite area min.总统套房最小面积3.05Per Code requirement(or 1/100keys whichever is greater)按标准要求（或每钥匙间间，取大的数字）Disabled rooms%残疾人房最所占百分比3.06Stone Top,min le

9、ngth 1400mm,include towel shelves and handtowel rail 石台面，最少1400毫米，包含毛巾架和挂手巾栏Vanity 洗漱台3.093.102-82011/7/27 12:17 PM酒店規劃設計標準葉予舜HOTEL BRAND MATRIXHOTEL BRAND MATRIXTV Suites 套房电视机数2DVD player DVD播放机无Music system 音乐系统Through TV/DVD通过电视DVD 3.12 Tea/coffee 茶/咖啡有3.13 Espresso machine 蒸汽咖啡机Optional供选3.14 M

10、ini bar 迷你吧有3.15 Trouser press 烫裤板Optional供选3.16 Ironing board 烫衣板Optional供选3.17 Loose hairdryer 电吹风有Standard bed size-King 标房帝皇床尺寸1850 x 2050mmSuite bed size 套房床尺寸1850 x 2050mm3.19 Easy chair 休息椅Yes有3.20 Coffee table 咖啡桌Yes有3.21 Bed bench/ottoman 床凳/长软椅Ottoman preferred最好用长软椅3.22 Luggage rack 行李架Ye

11、s有Wardrobe 衣柜Size 尺寸drawers 抽屉2 drawers个抽屉auto light 自动照明Yes有3.24 Desk 书桌600 x 650mm prefer return1600 x 650mm最好是转角型3.26 Desk Task Light plugged in under desk工作灯插座在桌下Yes有3.29 Bedside reading light-adjustable 可调光床头灯Yes有Safe(laptop size to suit 15 wide screen)保险箱（可防置15英寸笔记本电脑）3.11有Pocket sprung,Edge s

12、upported,with pillow top.300mm mindepth 袋装弹簧，边陲承托，枕头宽至少300mm.Bed standards 床标准Yes or pendant type light有，或吊灯3.27King Single 1100 x 2050mm(Hollywood style-zip and link)大单人床1100 x 2050mm（好莱坞式拉链和连接）Standard twin 标房双床尺寸3.181600 x 650mm-600mm minimum clearance intenal depth1600 x 650mm-内深至少600mm3.233.28Y

13、es-desktop/side有，在桌面或桌边Include:3 internationalpower sockets(not on EMS),retractable LAN cable,AV inputfor MP3 Video/AV input,USB to TV,USB to Printer包括：只国际插座，不连入能源管理系统，可收纳的网线，MP3音频输入，电视USB接口，打印机USB接口Desk Pod 书桌面板3.25Floor lamp-control at lamp shade not floor落地灯-开关在灯罩内，不在地上Yes-No table lamps on bedsi

14、de tables-wall,ceiling orbedhead monuted preferred有不使用床头柜台灯，希望安装于墙、天花或床头。luminated headboard(Bedside Lights)床头板带照明（床头灯）3-82011/7/27 12:17 PM酒店規劃設計標準葉予舜HOTEL BRAND MATRIXHOTEL BRAND MATRIX3.30 Night light 夜灯Yes有3.31 Dimmable lights 调光灯No无3.32 A/C override at bedside 床边带空调温控开关Yes有3.33 Openable windows

15、 to have A/C interlink 可开启式窗带空调联动Yes有Entry Door Entry Door 入口门入口门Entry Door Seals 门封条Smoke and accoustic seals required 要求隔音、隔烟封条Security latch-concealed type 安全销-暗装Yes有Peep hole with modesty cover 猫眼带封片Yes有Door closer 闭门器Yes有Door Bell 门铃Yes有Key master switch 门卡取电Yes有4.004.00FRONT OF HOUSE FRONT OF

16、HOUSE 酒店前台区域4.02 Self check out machine 自动退房机No无Restaurant concept 餐厅概念设计All Day Dining 全日餐厅Chinese 中餐厅Yes有Specialty 风味餐厅Yes有Bar style 酒吧格局视酒店位置而定Lobby Lounge 大堂吧视酒店位置而定Theme 主题酒廊视酒店位置而定Specialty Restaurant Bar 风味餐厅酒廊视酒店位置而定Cigar Bar 雪茄吧视酒店位置而定Guest Corridors 客房走道Width 宽度1800mm minimum width 最小宽度Hei

17、ght 高度Minimum 2400mm 最低Electronic-Swipe,proximity or smart card type(Vingcard,Onity,Saflok approved)电子门锁刷卡式、接触式或智能卡类（许可品牌Vingcard,Onity,Saflok）Door locking system 门锁系统3.34Entry Door Height 门高Entry Door Width 门宽0.9m clear opening minimum(1m for disabled room)净宽至少0.9米（残疾人房至少1米）3.35Personal counters 16

18、00mm each(minimum 4+1 per 100 keysafter first 200 keys)独立柜台，每只1600mm（最少4只，在200钥匙间的基础上每增加100间，增加1只）Reception desk 接待台4.01Breakfast buffet required,seats 70%of room count minimum 自助早餐，座位数至少为客房数的70%4.032.3m minimum(with smoke and accoustic seals)至少2.3m高（带隔音、隔烟封条）4.044.054-82011/7/27 12:17 PM酒店規劃設計標準葉予舜

19、HOTEL BRAND MATRIXHOTEL BRAND MATRIX4.06 Lobby 大堂minimum 12 seats 至少12座 4.07 Meeting&Events 会议和活动Yes有4.08 Retail Outlets 零售店Kiosk Type/Deli 售货亭型/西点柜5.005.00LEISURE LEISURE 娱乐Swimming pool 游泳池Yes有Urban Location 城市Indoor Heated-Location Dependant 室内恒温-视酒店位置Resort Location 度假酒店External(Location dependa

20、nt)室外-视酒店位置Villa Resort Location 度假别墅N/A 不适用5.05 External membership 对外会籍销售Location/size dependent 视酒店位置/规模6.006.00BACK OF HOUSE BACK OF HOUSE 酒店后台区域6.01 Housekeeping toilets 客房工作人员厕所Every 2nd floor-in maids room 每隔一层，在服务间内Guest laundry 客用洗衣房No无Bulk Laundry(TBC)大批量洗衣（待确认）Location Dependant-outsource

21、d 视酒店位置-外包Laundry Shute&Sorting Room 布草斜坡及分拣处Required 要求Other Facilities 其他设施7.007.00SERVICES SERVICES 服务Yes minimum 6 room bays for 200 keys+1 bay per additional75 keys 有，每200间钥匙房至少6间空间，每增加75钥匙间增加1间Fitness 健身中心5.01Yes preferred-minimum 6 treatment rooms,relaxation loungeand support facilities 最好有-至

22、少6个护理间，带休息廊及附属设施。Wellness/Day Spa 理疗/水疗5.02Yes in male and female locker rooms preferred 有，最好设在男女更衣室内Heat treatment(Sauna/Steam)桑拿/蒸汽浴5.035.046.021 per floor minimum 12m to include janitor sink,handwashsink,shelving 每楼层1间至少12平方包括脏物池、洗手池和搁架Maids Room 服务间6.03All systems to be environmentally friendly

23、and based onconservation technology including rainwater collection,water re-use and energy management/hybrid production所有系统须为环保节能设计包含雨水收集、水再利用和能源管理/混合制造5-82011/7/27 12:17 PM酒店規劃設計標準葉予舜HOTEL BRAND MATRIXHOTEL BRAND MATRIX7.03 Sprinklers 喷淋Yes有7.04 Smoke detection 烟感Yes有7.05 Standby generator 备用发电机Yes

24、有Hot water 热水60 litres/guestroom 每个客房60升8.008.00INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY 信息技术Generic Cabling 普通布线Entertainment System 娱乐系统Yes-Cat 6 and Fibre Optic 有，6类线及光纤Qty RJ45 outlets:RJ45端口数量Office/workstations 办公室/工作区3Front desk/per station 前台/每个工作区8Public areas 公共区域1/10m2Standard rooms

25、标准房5Suites 套房5(+2/additional room)5个，每附加1房间加2个Key Card or similar integrated with Smart room technology(BUS system)钥匙卡或类似智能技术（BUS系统）Energy Management System 能源管理系统7.01Air-conditioning 空调Yes-central 4 pipe system(location dependant for 2 or 4 pipesystem)有，中央4管系统（视酒店位置用2管或4管系统）7.02Water heated by heat

26、 exchangers at cooling towers/chillers.Boosted with either electric or gas system.通过冷却塔/冷却器加热水，然后通过电或煤气系统推进。Hot water heating system 水加热系统7.06average 700 litres potable water(filtered as required)/guest/day-able to store up to 2 days 100%occupancy 平均每客每日700升饮用标准水（如有必要需过滤）-能够储存起在满房情况下2日的供水Water Suppl

27、y 供水7.07Digital colour CCTV,intruder,panic buttons 数字式彩色闭路电视，侵入、紧急报警按钮Security 保安7.08Yes-fully integrated central reporting and management systemto all plant and linked to all hotel systems.有-连接所有机房和酒店各系统的综合中央报告和管理系统Building Management System 楼宇管理系统7.09Yes-Vingcard,Tesa or Saflok 有，品牌为Vingcard,Tesa或

28、SaflokDoor Locking System-Electronic 电子门锁系统7.10Combined Communication-data/telephony综合通信-数据/电话Yes-Cat 6 and Fibre Optic 有，6类线及光纤Cat6 with Fibre Optic Backbone and built-in redundancy带光纤高速链的六类线及内置循环码Yes有8.016-82011/7/27 12:17 PM酒店規劃設計標準葉予舜HOTEL BRAND MATRIXHOTEL BRAND MATRIXDual telephone lines 双线电话Y

29、es有Single active line 单线电话No无Hardware 硬件Server 服务器Min 3no 至少3台Canteen workstation 餐厅工作区Yes有Communication systems 通讯系统Guest Handsets 客用电话VOIP 语音IP TBA 待告Analogue 模拟Yes有Message waiting light 留言灯Yes有Modem port 调制解调器端口Desk handset 桌面接口Guest rooms 客房2(Bedside&Desk)2（床边和书桌）Bathrooms 卫生间1High speed interne

30、t access 高速上网Guest rooms 客房Yes有FOH 酒店前台区域Yes有BOH 酒店后台区域Yes有Application software 应用软件Front Office PMS 前台PMS物业管理系统Optional供选Sales&Catering 市场及宴会销售Optional供选Back office accounting system 后台办公室财务系统Optional供选Payroll processing 工资计算系统Optional供选HR management system 人力资源管理系统Optional供选Point of Sales system 销

31、售点系统Optional供选F&B cost control system 餐饮成本控制系统Optional供选Revenue Management 收入管理Optional供选Forecasting,Planning&Scheduling 预算、计划与安排Optional供选Wireless base stations(property specific)无线基站（根据建筑物情况定）average 1/5 guestrooms 平均每5个客房1个8.02Alcatel 4400 or similar-VOIP based system 阿尔卡特4400或类似的语音IP系统PABX 电话交换机

32、8.032(Bedside&Desk)+additional 1/bay 2（床边和书桌），增加1间加1个Yes-Staff and Guest use(2 VPNs)有，员工和客用（2个虚拟专用网）WIFI(Property fully enabled)无线上网（覆盖整幢楼宇）Business Centre and Executive Club Lounge 商务中心及行政酒廊Internet kiosk 互联网使用处Suites 套房8.048.057-82011/7/27 12:17 PM酒店規劃設計標準葉予舜HOTEL BRAND MATRIXHOTEL BRAND MATRIXTel

33、ecommunications active component 通讯主要组成Optional供选E-mail messaging systems 电子邮件传送系统Optional供选Office automation 办公自动化Optional供选Sales force automation 销售自动化Optional供选Central applications 中央应用软件Optional供选Central reservations systems 中央预定系统Optional供选Internet Management 互联网管理Optional供选Entertainment System

34、 娱乐系统VOD(Video on Demand)视频点播Optional供选9.009.009.02 FF&E cost per key每钥匙间家具设备与设施价格US$50,000/bay+/-每间约美元5万9.03 OE cost per key每钥匙间运营设备价格US$10,000/bay+/-每间约美元1万CONSTRUCTION COSTS CONSTRUCTION COSTS(Indicative OnlyIndicative Only)建筑成本（仅供参考）建筑成本（仅供参考）Optional供选nteractive Television System(incl:Satellite/Cable/Web)交互式电视系统（包括：卫星/闭路/网络）Cost per key-region dependant每钥匙间造价视不同区域而定US$150,000/bay+/-每间约美元15万9.01Optional供选Standard TV System(Satellite/Cable/Web)标准电视系统（包括：卫星/闭路/网络）Video Streaming from Conference to Rooms 从会议中心传输视频至房间8.06Optional供选8-82011/7/27 12:17 PM