2019年5月三级人力资源管理师《专业技能》真题及答案.pdf

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1、2019年 5 月三级人力资源管理师专业技能真题及答案一、简答题1、如何评估面试方法和无领导小组讨论的有效性？答：评估面试方法的有效性：1.提问的有效性。2.面试考官是否做到有意识地避免各种心理偏差的出现3.面试考官在面试过程中对技巧使用情况的评价。无领导小组讨论的评估：1.无领导小组讨论题目的有效性2.对考官表现的综合评价2、绩效考评经常会出现哪些矛盾冲突？如何化解这些矛盾？答：绩效考评存在有三种矛盾：员工自我矛盾、主管自我矛盾、组织目标矛盾化解方法：1.在绩效面谈中，应该做到以行为为导向，以事实为依据，以制度为准绳，以诱导为手段，本着实事求是、以理服人的态度，改变轻视下属等错误观念，与下属

2、进行沟通交流；2.在绩效考评中，一定要将过去、当前的以及今后可能出现的目标适当分开，将近期绩效考评目标与远期开发目标严格区分开。3.适当下放权限，鼓励下属参与。二、计算题1.计算出甲岗位各评价要素的得分以及评价总分，并填入表中。2.评价指标的综合计分标准有哪几种方法？文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7

3、W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M

4、7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6

5、M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF

6、6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 Z

7、F6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9

8、ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9

9、 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7答：评价指标的综合计分标准方法有：1.简单相加法：2.系数相乘法；3.连乘积法；4.百分比系数法三、综合分析题1、可采用哪些方法评价新修订的劳动定额水平？答：衡量劳动定额水平的方法：a)用实耗工时来衡量b)用实测工时来衡量c)用标准工时来衡量d)通过现行定额之间的比较来衡量e)用标准差来衡量2、新修订的劳动定额应达到哪些要求，才能被视为先进合理？答：被视为先进合理的，新修订的劳动定额应达到的要求：1.

10、在每个工作班内，使员工充分和有效地利用工作时间，保持适当的工时强度；2.大多数员工在多数情况下，以正常的速度进行操作，其脑力或体力的支出，应达到或接近国家或部门的劳动卫生标准；文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z

11、4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9

12、Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W

13、9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7

14、W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M

15、7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6

16、M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF

17、6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B73.从定额执行的全过程看，某一生产岗位的员工，在定额执行初期可能在贯彻新定额时还存在着一些困难,但到了中期、后期,由于员工提高了熟练程度,通过积极努力会达到并超过定额。就全体实行劳动定额的员工来说,从劳动定额执行初期到中期、后期,也有一个从相对多数(60%-70%)到大多数(70%-80%)员工,乃至绝大多数(90%以上)员工逐步适应,最后达到或超过劳动定额的过程。签订集体合同的程序：1.确定集体合同的主体2.协商集体合同（1）协商准备（2）协商会议（3）集体合同草案或专项集体合同草案经职工

18、代表大会或者职工大会通过后，由集体协商双方首席代表签字3.政府劳动行政部门审核4.审核期限和生效5.集体合同的公布方案设计题文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U

19、10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9

20、U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG

21、9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 H

22、G9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4

23、HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4

24、 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I

25、4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10

26、I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K1

27、0I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K

28、10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1

29、K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W

30、1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7文档编码:CM3A10W1K10I4 HG9U10I8I7W9 ZF6M7W9Z4B7