SixSigmaGeneralView英文.pptx

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1、1Seagate Confidential2Supplier Six Sigma Modular TrainingIntroduction to Six SigmalThe Need for Six SigmalSix Sigma - Vision, Philosophy and Statistical MethodlBreakthrough Strategy and Focus of Six SigmalSix Sigma System - Black Belts, Green Belts and ManagementSeagate Confidential3Supplier Six Sig

2、ma Modular TrainingIntroduction to Six Sigmal“Nothing New”Most of the Six Sigma tools have been around for decadesNeglected due to difficulty and disciplineBUTlWorldwide competitionMakes neglect dangerouslComputing resourcesMakes application possibleSeagate Confidential4Supplier Six Sigma Modular Tr

3、ainingIntroduction to Six Sigmal5,000 incorrect surgical procedures each weekl20,000 lost articles of mail each hourlNo electricity for almost 7 hours each monthlUnsafe drinking water for almost 15 minutes each daySeagate Confidential5Supplier Six Sigma Modular TrainingIntroduction to Six Sigma7Sigm

4、a Scale of Measure1,000,000100,00010,0001,000100101PPMRestaurant BillsDoctor Prescription WritingPayroll ProcessingOrder Write-up Journal VouchersWire TransfersAirline Baggage HandlingPurchased Material Lot Reject RateDomestic Airline Flight Fatality Rate (0.43 PPM) Best-in-ClassAverage Company34562

5、1IRS - Tax Advice (phone-in)(140,000 PPM)Seagate Confidential6Supplier Six Sigma Modular TrainingIntroduction to Six Sigmal100% Inspection InefficientlManagement involvement is KEYlFocus on the ProcesslContinuous Improvement is a Philosophy of Doing BusinesslReduction of VariationSeagate Confidentia

6、l7Supplier Six Sigma Modular TrainingIntroduction to Six SigmaDelighting the Customer through Flawless ExecutionRapid Breakthrough ImprovementAdvanced Breakthrough Tools that WorkPositive and Deep Culture ChangeReal Financial ResultsPassion + Execution = Fast and Lasting ResultsSeagate Confidential8

7、Supplier Six Sigma Modular TrainingIntroduction to Six SigmaThe Vision of Six Sigma is to delight customers by delivering world-class quality products through the achievement of Six Sigma levels of performance in everything we do.Seagate Confidential9Supplier Six Sigma Modular TrainingIntroduction t

8、o Six SigmaThe Philosophy of Six Sigma is to apply a structured, systematic approach to achieve breakthrough improvement across all areas of our business. Seagate Confidential10Supplier Six Sigma Modular TrainingIntroduction to Six SigmalKnow whats important to the Customer (CTQs)lReduce defectslCen

9、ter around targetlReduce VariationSeagate Confidential11Supplier Six Sigma Modular TrainingIntroduction to Six SigmaSix Sigma Six Sigma Enables Breakthrough Level Improvement!ImprovementSix Sigma Breakthrough Strategy Trained & Dedicated individuals Analytical Expertise 70% Improvement per project12

10、34Time in YearsStandard Approaches Current Tools Kaizen Lean Manufacturing Re-engineering Typical TQMThe problem with continuous improvements as the only goal Organization sees improvement BUT loses the game.Seagate Confidential12Supplier Six Sigma Modular TrainingIntroduction to Six SigmaSigma is a

11、 statistical unit of measure that reflects process capability. The sigma scale of measure is perfectly correlated to such characteristics as defects-per-unit, parts-per-million defective, and the probability of a failure/error.2308,537366,80746,210523363.4 PPMProcessCapabilityDefects per Million Opp

12、.Seagate Confidential13Supplier Six Sigma Modular TrainingIntroduction to Six Sigmam mAverage Deviation from Mean1 TUSLp(d)1234563 This is a 6 Sigma ProcessSeagate Confidential14Supplier Six Sigma Modular TrainingIntroduction to Six Sigma99.99966% Good (6 Sigma)20,000 lost articles of mail per hourU

13、nsafe drinking water for almost 15 minutes each day5,000 incorrect surgical operations per weekTwo short or long landings at most major airports each day200,000 wrong drug prescriptions each yearNo electricity for almost seven hours each monthSeven articles lost per hourOne unsafe minute every seven

14、 months1.7 incorrect operations per weekOne short or long landing every five years68 wrong prescriptions per yearOne hour without electricity every 34 years99% Good (3.8 Sigma)Seagate Confidential15Supplier Six Sigma Modular TrainingIntroduction to Six SigmaIf we are so good at X, why do we constant

15、ly test and inspect Y?nX1 . . . XNnIndependentnInput-ProcessnCausenProblemnControl To get results, should we focus our behavior on the Y or X?Focus on X rather than Y, as done historicallynYnDependentnOutputnEffectnSymptomnMonitorKPIVKPOV*Seagate Confidential16Supplier Six Sigma Modular TrainingIntr

16、oduction to Six SigmalIdentifying critical aspects of the business with problems or opportunities for improvementlTargeting those critical areas and designating improvement efforts as Six Sigma Black Belt projectslSelecting Black Belts from among the best people to work on the projects-full timelEns

17、uring these people have the time, tools, and resources they need to succeedIncludes 4 months of extensive Six Sigma training (4 weeks classroom, 12 weeks execution)Seagate Confidential17Supplier Six Sigma Modular TrainingIntroduction to Six SigmaBlack Belts lead improvement efforts on projects chose

18、n by their ChampionsDedicated resource of highly skilled, trained and focused individuals Rigorous selection criteria. among the best people on their siteA Black Belt performs 4 to 6 projects per year with a minimum of 2 years assignment commitment Results in up to $1M savings/year/Black BeltThe BB

19、ensures that the specific process (sequence) is followed for each project - Measure, Analyze, Improve, and Control Focus is on fixing the causes using these tools - Y=F(X)Utilizes problem solving tools provided through Training and MiniTab statistical software (DOE, FMEA, etc.)Some Black Belts are s

20、elected to perform Green Belt trainingSeagate Confidential18Supplier Six Sigma Modular TrainingIntroduction to Six SigmaGreen Belts are the professional, salaried employees, including managers, who are not Champions or Black Belts. They have key roles in deploying Six Sigma.Assist Black Belts in com

21、pleting sections of their projectsReceive detailed training over the next three years to improve their data collection, analysis and problem solving capabilityWill apply their learning in their daily performance of their jobsWill broadly use many of the Six Sigma methods and tools, including FMEA, D

22、OE, SPC, etcWill be ready-trained as the first round of Black Belts complete their two-year assignmentsSeagate Confidential19Supplier Six Sigma Modular TrainingIntroduction to Six SigmaManagement is responsible to help drive the total employee population to a higher level of problem solving proficie

23、ncyIdentifies their best candidates for Black Belt appointmentDemonstrates high enthusiasm to keep Six Sigma moving forwardProvides the lead at getting Green Belts (including themselves) identified and through trainingAsks the right questions to all employees to assure the discipline of Six Sigma an

24、d its tool kit are properly and fully exploitedDrives the broad use of Six Sigma methods and tools, including FMEA, DOE, SPC, etcOwns day-to-day & career management of the Black Belt, including appropriate placement when Black Belt reintegratesSeagate Confidential20Supplier Six Sigma Modular TrainingIntroduction to Six Sigma