《联邦快递“飞速”物流的聚焦业主》第一章“高端”物流的超越之路第三节与时俱进,不断超越.pdf

《《联邦快递“飞速”物流的聚焦业主》第一章“高端”物流的超越之路第三节与时俱进,不断超越.pdf》由会员分享，可在线阅读，更多相关《《联邦快递“飞速”物流的聚焦业主》第一章“高端”物流的超越之路第三节与时俱进,不断超越.pdf（19页珍藏版）》请在淘文阁 - 分享文档赚钱的网站上搜索。

1、联邦快递“飞速”物流的聚焦业主第一章“高端”物流的超越之路第三节与时俱进，不断超越随着时代的变迁，“适者生存”的道理在物流业得到了充分的印证。联邦快递创始人史密斯常说，企业要想在变化莫测的市场上立于不败之地，就必须不断地调整、变化，以使自己适应这个市场。联邦快递的整个发展史可以说是一个不断塑造自我使之更加完善的过程。联邦快递可谓缔造了一个新的行业，而这个新行业的发展与当地政府的政策以及 IT 的发展是息息相关的。一、新的起点带来新的繁荣FDX 公司的创立1998年可谓是联邦快递里程碑式的一年，1998 年 FedEx 并购Caliber 系统公司并创立了FDX 公司，而创始人史密斯也变成了FD

2、X集团公司的董事长、总裁兼CEO。有远见的联邦人早已经认识到单纯经营空运速递业务已经不能在激烈的物流业竞争中站稳脚跟了。随后联邦快递并购了北美第二大企业对企业小包裹运送供应商RPS、世界领先的时间急迫和需特殊处理的水面货物运输公司Roberts快运公司、散货运输公司 Viking Freight、在全球提供定制的综合物流和仓储解决方案的先驱者Caliber Logistics、美国西部最重要的区域散货运输公司 Viking Freight。联邦快递不但把服务范围扩展到陆地，而且加速推动了供应链服务的发展。FDX 的目的在于为客户提供综合性的物流解决方案。这也是可以说是联邦快递的重大战略转型从单

3、纯的准时运送货物，进而为客户提供物流解决方案。2000年，集团公司 FDX 更名为“FedEx Corporation”，即目前我们熟知的 FedEx。二、进军普通包裹运递市场正如 UPS 侵入 FedEx 的文件速递领地一样，FedEx 通过各种方式抢夺了一部分普通包裹市场。1998年，FedEx通过收购 Roadway包裹公司（RPS）进入普通包裹运递市场，在包裹市场的占有率达到11%。从 20XX 年至今，FedEx 投资了 5 亿美元，使得 RPS的处理能力翻了一番。另外，FedEx 在信息技术领域也投入了巨额资金。FedEx对其无线通信网络进行了更新，使之能够与UPS 匹敌，此外还为

4、大文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U1

5、0Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4

6、J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L

7、3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5

8、U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1

9、N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B

10、1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1小企业提供因特网商务软件。FedEx的网址就像一个交易市场，设有许多与其他公司的链接按钮，有趣的是它还设有与惠普公司的链接（因为惠普公司与UPS公司合资建立了文件交换公司对FedEx 的文件速递业务构成竞争）。而且 FedEx已经向国际市场进军，尤其是计算机硬件

11、和微型芯片的物流配送。像UPS 一样，FedEx 已经开始作为第三方物流服务供应商向外展开营销。世界著名的思科公司宣布让FedEx管理其整个物流网络，其目的是完全取消思科在亚洲的仓库，代之以这两家公司共同创立的“飞行仓库”，最终，由 FedEx 直接投递零部件给用户作最终的组装。三、互联网时代的冲击互联网时代的到来无疑极大地推动了快递业的发展，但是FedEx 主营的文件速递市场在因特网时代也面临着极大的威胁。速递文件的电子化转移速度比美国邮政一类邮件的电子化转移速度要大得多。而且，由于新的更复杂的软件使得企业能够更好地管理库存，这将降低对于昂贵的物品速递的需求。同时，美国邮政的优先邮件越文档编

12、码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B

13、3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1

14、 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文

15、档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y

16、1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1

17、G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W

18、1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1来越被市场看好，因为，优先邮件的性价比优于次日递业务。另外，UPS与惠普公司合资建立的文件交换服务公司，也将分流很大一部分航空速递业务量。联邦快递很好地利用了IT 这把双刃剑，不断利用其推出新的产品和服务，并且提升了服务的速度和质量。同时，FedEx 在除了空中速递业以

19、外的诸如路面运输等方面迅速发展，一直致力于为客户提供完整的物流解决方案。在美国，70 磅以下包裹都可以走优先邮件。优先邮件的优势在于：通达全国各地；安全、快捷，每周有4 至 5 天均可投递到户，并能够将无法投递的邮件快速退回；价格合理，如果用户不要求在夜间投递的话，优先邮件比快件便宜，而且对寄往阿拉斯加、夏威夷、波多黎各等地的邮件及要求周六投递的邮件不收取附加费用。因此，优先邮件受到了广大用户的青睐。四、住户市场策略文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7

20、Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2

21、T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H

22、5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:C

23、T7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 H

24、V2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ

25、5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码

26、:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1FedEx的住户投递市场直接与美国邮政展开竞争，但 FedEx 采取的战略与 UPS 有很大的不同。UPS 是将企业到企业与企业到家庭的业务集成一体，而 FedEx则准备组建专门的住宅投递服务公司，并准备聘用低成本的非工会劳动力，FedEx 的住宅市场发展战略是在2000 年 3 月宣布。FedEx总公司下设多个业务部门，主要从事次日递航空速递核心业务的联邦快递和企业到企业的普通包裹业务的联邦快递地面服务，地面服务下设快递家庭投递服务部门。

27、这三个业务部门共享公司的技术和某些行政管理职能，例如营销和收付款职能，但是各自具有独立的设施、车辆和经营活动。家庭投递部门雇用的工人被称为“业主经营者”，自备厢式货车，公司根据这些工人的投递量给予报酬，可以将投递成本保持在较低的水平，这不仅比UPS 的成本低甚至可能比美国邮政的成本还低。联邦快递的家庭投递服务在全国 40个大城市设立了 67个家庭投递站，号称覆盖了全国 50%的家庭，联邦快递计划还要建立另外240 个投递站，争取在 3 年的时间内覆盖98%的人口。联邦快递的发展处处体现出其创新的意识，比如说，联邦快递准备星期二到星期六投递，而且是选择收件人最有可能在家的傍晚时间投递，同时还提供

28、指定日期投递，但收取额外费用；另外，包裹揽收时间推迟到了晚上9 点；更加新奇的是，联邦快递家庭服务的正式标志是一只可爱的小狗。五、FedEx OfficeFedEx 与复印店联姻文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:C

29、T7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 H

30、V2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ

31、5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码

32、:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3

33、 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1

34、ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1无论从什么角度看，FedEx 并购金考都是其历史上浓墨重彩的一笔，20XX 年 Fed

35、Ex 耗资 24 亿美元收购美国文印连锁集团金考（Kinko s）。之后金考公司便更名为FedEx Kinko s，目前已更名为FedEx Office。金考公司的主营业务是印刷复印零售行业，回顾之前介绍的联邦快递的每一次收购，所收购的公司都是与快递或物流相关，或者就是航线权，这个看似与快递无关的行业，其实却暗藏玄机。联邦快递收购金考公司的主要目的在于辅助和促进其零售业务及运输服务的进一步发展。用史密斯的话来说，两公司强强联手后，将“充分发掘并利用双方企业的内在优势，奠定未来商业服务市场的新格局”。作为复印行业的中流砥柱，金考公司能为联邦快递提供充足的客户资源、信息资源，使双方能在资源共享的基

36、础上实现流程整合，有效降低运营成本，提升竞争优势。收购金考后，联邦快递将把快印业务作为整合业务的上游，将联邦快递擅长的运输业务作为起主要支撑作用的下游，以达到覆盖全球大大小小企业、个人客户的最终目的。文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B

37、1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7

38、Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2

39、T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H

40、5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:C

41、T7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 H

42、V2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1在收购以前，FedEx 就已经和金考公司拥有长达15 年的合作伙

43、伴关系。FedEx 曾在多达 134家金考店里设立了FedEx投递箱与拥有完善服务的运输柜台。有些金考店的运输服务甚至达到了联邦快递公司的最高服务水准。双方都表示合作一直比较愉快，所以收购过程也变得异常顺利。金考的收购方是合作伙伴而非竞争对手，这一点无疑让所有的金考员工心里舒坦了许多。“友好收购”使得包括清除冗余部门及员工等棘手工作在内的具体合并过程有条不紊地进行，最大化地实现了“高效率合并”。六、FedEx 四大业务单元的诞生金考公司的收购，20XX 年，FedEx 将其诸多子公司划分成四大业务单元，如开篇所述，分别为：1.联邦快递业务单元（FedEx Express Segment）文档编

44、码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B

45、3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1

46、 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文

47、档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y

48、1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1

49、G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W

50、1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W1文档编码:CT7Z5U10Y1B3 HV2T1N4J1G1 ZQ5H5B1L3W12.FedEx地面公司业务单元（FedEx Ground Segment）3.FedEx货运公司业务单元（FedEx Freight Segment）4.FedEx服务业务单元（FedEx Service Segment）四大业务单元的划分使FedEx的业务更加专业及合