2022年14秋季人力资源管理期末考试范围 .pdf

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1、14 秋季人力资源管理期末考试范围此范围涵盖了 100%的题型，涵盖了 80%以上的考试范围。由于本课程考题答案全部都在教材中，而且是开卷考试。所以不提供标准答案，而且管理类学科考题也不存在唯一的标准答案，只提供答题要求及答题方法。请同学们务必认真提前准备！请同学们务必认真在网上做好阶段作业，阶段作业占总评成绩40%，往年考试不及格的同学，都是因为作业没做或者作业成绩太差！一、填空题（每小题2 分，共 20 分）1奖励性可变薪酬的基本类型有等。1、业绩激励2、个人激励3、团队激励4、组织范围的激励计划2工作岗位分享制的典型模型有等。A.平均工作分享方式B.关键工作分型方式C.选择工作分享方式D

2、.每日交搭工作分享方式E.共存工作分享方式3当今社会的基本资源的种类有等。人力资源信息资源物质资源4情商（EQ）包含的主要内容有等。（1）自我觉察能力；（2）情绪控制能力；（3）自我激励能力；（4）控制冲动的能力；（5）人际公关能力5改造行为的四种强化手段是等。1）正强化2）消退3）惩罚4）负强化6人力资源培训模型的环节有等。7根据感受性、耐受性、反应的敏捷性、可塑性、情绪兴奋性和指向性等特性的不同组合，一般把人按气质划分为四种类型，即。多血质-活泼好动，行动敏捷，兴趣易变，容易轻举妄动；胆汁质-直爽热情，心境变化激烈，反应快但不灵活，抑制力差；粘液质-沉默少言，反应慢而稳定，抑制力强；抑郁质

3、-孤僻，羞怯，反应慢且不灵活，情感体验深而持久8古典管理学派的代表人物及其理论分别为等。亚当斯密，早期管理理论巴贝奇，传统管理理论泰勒 和 法约尔，科学管理理论9马斯洛将人类的需要归纳为以下类型。生理需求、安全需求、社交需求、尊重需求和自我实现需求。10员工培训的目标有等几大类。优化员工的知识结构，提升技能水平、工作能力；增强员工对公司的认同感和归属感。文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y

4、2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3

5、R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K

6、1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W

7、1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8

8、Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I

9、1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T

10、4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y211与独创性产品经营战略相适应的文化战略是，发展式企业文化与之相适应的人力资源战略是。采取投资式激励12根据对高科技大公司管理人员的研究，按照管理性个性的类型划分，管理人员大约可以分为等四类。工匠型、斗士型、企业型、赛手型。13舒伯和波恩认为职业发展的本质就是人们自我概念的实现与完成。据此，他们提出职业发展分为以下阶段。职业准备期职业选择器职业适应期职业稳定期职业衰退期职业退出期14在考绩面谈中，常用的信息反馈方法有。15影响工作绩效的主要因素有。企业的管理机制，绩效管理系统工作本身的目标、计划、资源工

11、作者的态度、技能、知识工作环境，企业文化16我国的社会保险主要项目有。（一）老年退休社会保险（二）医疗社会保险（三）疾病社会保险（四）伤残社会保险（五）失业社会保险（六）生育社会保险（七）死亡和遗属社会保险文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P

12、10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:

13、CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 H

14、H3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ

15、9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编

16、码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8

17、 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y217在“企业”职组、“工程技术”职系中，具体“职级”有。技

18、术员、助理工程师、工程师、高级工程师、研究员。18人力资源管理的基本功能有等。人力资源规划；岗位设计；薪酬设计；招聘、选拔、培训；绩效考核；劳动关系管理。19康乃尔大学研究认为人力资源战略可分为等。1 外部人员补充规划 2 内部人员流动规划 3 退休解聘规划 4 职业生涯规划：5 培训开发计划 6 薪酬激励规划 7 组织文化规划20人力资源需求预测中常用的定量分析预测法有等。经验判断法德尔菲预测法数学预测法21测量个性的投射测评的方法主要有等。联想型测验构造型测验完成型测验表露型测验选排型测验22案例分析法认为解决问题的基本环节有等。WHO(何人)WHEN(何时)WHERE(何地)WHAT(何

19、事)文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y

20、3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1

21、K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4

22、W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y

23、8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1

24、I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10

25、T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2WHICH(何物)HOW(如何做)HOW MUCH(费用)23工作岗位分享制的典型模型有等。1.平均工作分享方式2.关键工作分享方式3.选择工作分享方式4.每日交搭工作分享方式5.每周交搭工作分享方式6.共存工作分享方式24在“企业”职组、“工程技术”职系中，

26、具体“职级”有。技术员、助理工程师、工程师、高级工程师、研究员。25奖励性可变薪酬的基本类型有等。1、业绩激励2、个人激励3、团队激励4、组织范围的激励计划26我国的社会保险主要项目有。（一）老年退休社会保险（二）医疗社会保险（三）疾病社会保险（四）伤残社会保险（五）失业社会保险（六）生育社会保险（七）死亡和遗属社会保险文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8

27、 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8

28、ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文

29、档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3

30、P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D

31、8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y

32、2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3

33、R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2二、名词解释（考4 个小题，共 20分）名词解释重点回答名词的定义，但还要回答关于此名词的特点、分类、要素等之类的相关内容，以较全面地解释此名词。否则，5 分的名词解释只能得2-4 分。一般一个名词解释起码得要好几十个字，不是一句话能解释清楚的。1弗隆模型由美国耶鲁大学教授弗隆首先提出的期望理论认为：人总是渴求满足一定的需要并设法达到这一目标，这一目标对个人的动机又是一种激发力量，而这个激发力量的大小，取决于目标价值（效价）和期望概率（期望值）的乘积。用公式表示这一理论称为：弗隆模型。弗隆模型公式：M（激发力量）=V（目标价值）*E（期

34、望值）大写的 m 2劳动关系从广义上讲，劳动关系是指劳动者与用人单位在实现劳动过程中建立的社会经济关系；从狭义上讲，劳动关系是指劳动者为用人单位提供有报酬的劳动而产生的权利义务关系。3民主管理在“民主、公平、公开”的原则下，“以人为本”，科学的将管理思想进行传播，协调各组织各种行为达到管理目的的一种管理方法。4马斯洛需要层次理论美国心理学家亚伯拉罕马斯洛于1943 年提出的一种行为科学的理论。该理论：把需求分成生理需求、安全需求、社交需求、尊重需求、自我实现需求五类，依次由较低层次到较高层次排列。5职务描述书职务描述书是对企业职务的设置目的、中心职责、工作内容、权限范围、结构关系以及工作环境、

35、工作条件等进行全面的分析、描述和记录，而形成的文字说明。6亚当斯公平理论美国人亚当斯在综合有关分配的公平概念和认知失调的基础上，于20 世纪 60年代提出的一种激励理论。文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8

36、Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I

37、1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T

38、4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9

39、Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L

40、1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P1

41、0T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2该理论认为：只有公平的报酬，才能使职工感到满意和起到激励作用。而报酬是否公平，职工们不是只看绝

42、对值，而是进行社会比较，和他人比较，或进行历史比较、和自己的过去比较。报酬过高或过低、都会使职工心理上紧张不安。7员工协助计划全面帮助员工解决个人问题的综合性的服务，简称 EAP。其内容包括压力管理、职业心理健康、职业生涯发展、健康生活方式、法律纠纷、理财等各方面的指导。8人力资源规划人力资源规划是企业从战略规划和发展目标出发的一项系统工程。内容包括晋升规划、补充规划、培训开发规划、人员调配规划、工资规划等，涵盖了人力资源的各项管理工作。9可变薪酬可变薪酬是为激励员工有条件但不固定的薪酬。可变薪酬的基本类型有4 种：1、业绩激励以前一时期员工个人的绩效为基础来决定员工的回报。2、个人激励根据员

43、工生产的单位来支付薪酬。3、团队激励用合作来完成一项任务或项目。4、组织范围的激励计划组织所有成员共同分享薪酬，分享由所有员工共同努力而产生的利润，分享因员工们的努力降低了成本所积累的金钱。10情商（EQ）情商主要是指人在情绪、情感、意志、耐受挫折等方面的品质。情商是心理学家提出的与智力和智商相对应的概念。情商越来越多的被应用在企业管理学上，对于组织管理者而言，情商是领导力的重要构成部分。11工作（职务）分析工作分析是指确定完成各项工作所需技能、责任和知识的系统过程，是一种重要而普遍的人力资源管理技术；工作分析是对某特定的工作作出明确规定，并确定完成这一工作所需要的知识技能等资格条件的过程。工

44、作分析具有：岗位导向型、人员导向型、过程导向型等分析方法。工作分析的具体内容由两大部分组成：工作描述和工作说明书。工作描述具体说明文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 Z

45、Z9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档

46、编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P

47、8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8

48、 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2

49、文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R

50、3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2文档编码:CZ9Y8Y3R3P8 HH3L1I1K1D8 ZZ9P10T4W1Y2了某一工作职位的物质特点和环境特点；工作说明书描述从事某项工作职位的入职人员必须具备的生理要求和心理要求。工作分析的意义在于：有助于工