2022年20XX年医院护理部工作总结 .pdf
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1、20XX年最新医院护理部工作总结精彩导读:加强了对护理缺陷、护理投诉的归因分析:建立内部如实登记报告制度,对故意隐瞒不报者追究当事人及护士长的责任。护理部对每起护理缺陷及投诉,组织讨论,分析发生的原因,应吸取的教训,提出改进措施20XX 年,我院护理工作在院领导的关心、支持精彩导读:加强了对护理缺陷、护理投诉的归因分析:建立内部如实登记报告制度,对故意隐瞒不报者追究当事人及护士长的责任。护理部对每起护理缺陷及投诉,组织讨论,分析发生的原因,应吸取的教训,提出改进措施20XX 年,我院护理工作在院领导的关心、支持、重视下,在全院护士的共同努力下,圆满完成了年初下达的护理工作计划,同时,积极投身于
2、创满建设活动和医院管理年活动,对照标准,逐条逐项抓好各项工作,通过两个活动,有效的促进我院护理管理制度化、规范化,护理质量稳步提高,现总结如下:一、基本情况(一)护理人员情况全院护理人员总数15*,其中正式在编护士14*,合同护士*,护理员*。执业资格结构:执业护士13*,注册护士 13*。归属护理部业务管理的护理人员12*,占全院卫技人员3*。分布在临床一线12*,其他护理岗2*,非护理岗 1*。学历结构:大专 3*,占 2*,中专 11*,无学历*,大专在读 1*,本科在读*。职称结构:主管护师 7*,护师 5*,护士 3*。年龄结构:全院护士平均年龄 36.75 岁,临床一线护士平均年龄
3、34.06 岁。按计划床位数295计算,床位与病房护士比为1:0.32。聘请临时护士1*。(二)护理工作量表 1 从以上两组数字来看,我院护理队伍结构老龄化现象与去年相比有所缓解,但梯队不够合理,影响护理人力的合理使用。护理人员短缺凸显,护士床位比较低,医护比例明显失调,现有护理人员配置不能满足日益增长的医院护理服务、质量、安全的需要,存在着安全隐患,也制约护理质量的深层次提高。文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5
4、ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V
5、3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5
6、ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V
7、3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5
8、ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V
9、3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5
10、ZZ9T2I7I6X9二、加强了护理管理,努力提高护理管理水平(一)强化护士长的管理意识,今年二月份,护理部组织举办了一期院内护理管理培训班,培训内容主要是护士长管理理念的更新,管理技巧及护理服务的人本精神的塑造、护理质量持续改进,同时,安排了半天的讨论,护士长们在回顾上一年工作的同时,展开了新年如何深化人性化服务的讨论,在讨论中进一步理解了以人为本护理服务的内涵,达成了共识。(二)加大了对护士长目标管理的月、年终考评,明确了 护士长工作流程及考评标准,确立其在科室质量管理中的关键作用,建立了护士长日三见面三查房制度,护士长征询意见制度,有效的提高了护士长预测控制改进工作的能力。密切了护患关系
11、,减少了病人的投诉率。(三)悉心指导新上任护士长工作:今年新增护理单元二个,护理部除积极协助组建护理单元的建设外,对新上任护士长采取跟班、指导与交流等形式,帮助新上任护士长尽快转换角色,在较短的时间内承担起科室的护理管理工作。(四)加强了护理安全管理,保证护理安全文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1
12、V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5
13、 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1
14、V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5
15、 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1
16、V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5
17、 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X91.强化护理安全超前意识,重视危险信息反馈,今年,建立了三级护理安全监控网,即护理部护士长安全监
18、控护士,逐级收集护理危险因素,每月组织护理安全讨论会1-*,就现存的及潜在的安全问题进行讨论,提出切实可行的防范措施。今年共查摆护理安全隐患63 条,提出安全措施12 条。制定出制度、流程改进措施3 条。有效的防范了严重护理差错的发生。2.加强了对护理缺陷、护理投诉的归因分析:建立内部如实登记报告制度,对故意隐瞒不报者追究当事人及护士长的责任。护理部对每起护理缺陷及投诉,组织讨论,分析发生的原因,应吸取的教训,提出改进措施,对同样问题反复出现的科室及个人责任其深刻认识,限期整改。科室护理问题与科室护士长月、年终考核挂钩。3.增强了护理人员的风险意识,法律意识,证据意识,强化护理人员遵章守规,今
19、年组织了护理规章制度与相关法律法规的考试,并及时向全院护理人员传递有关护理差错事故的案例警示,同时,进一步规范了医嘱查对流程,药物查对流程,制定了重点环节护理管理程序及应急流程,防范住院病人跌倒制度及各类导管防脱落制度。有效的保证了全院护理人员有章可循,确保了护理安全。文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:
20、CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I
21、2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:
22、CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I
23、2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:
24、CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I
25、2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9文档编码:CA1V3F2W1Z8 HV3A3H1I2B5 ZZ9T2I7I6X9三、加强护理质量控制,提高了临床护理质量(一)建立了护理质量检查与考核制度,护理部人员不定
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