国际电话中的常用语.docx

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1、国际 中的常用语May I speak to Mr. BrownWhos speaking, pleaseIm sorry, he is not in now.Would you like to leave a messageMr. Brown is on another line nowHold the line a moment, please.May I have Ext. 5883I cant hear you.Would you speak a little louderIm sorry. I have the wrong number.You are wanted on phone

2、.Will you ask him to call me back laterI was cut off. Will you connect me againWell call you back in a few minutes. Will you hang up and wait, pleaseI want to place an overseas call to New York.Could you tell me the time and charges after the callSorry, I cant wait. Please cancel the call.This is th

3、e Singapore operator. Would you connect me with Mr. Lee in the International DepartmentThis is the overseas operator in the United States. You have an overseas collect call from Mr. Smith in San Francisco. Will you accept the charges拿起话筒的时候，可先用Hello. Good morning. Good afternoon.等问候对方，并报上自己的公司名、部门名、

4、姓名等，如此可予人态度亲切的感觉。(1) 早安。这里是正泰贸易公司。我能效劳吗？ Good morning. This is Chengtai Trading Company. May I help you(2) 午安。这里是大安商业银行。我能为您效劳吗Good afternoon. This is Dan An Commercial Bank. What can I do for you3) 先锋电子。我是吴玛莉。Pioneer Electronics. This is Mary Wu speaking.(4) 喂。海外营业部。我是王大明。Hello. Overseas Sales Depa

5、rtment. Taming Wang speaking.(5) 喂。这里是王公馆。Hello. This is the Wang residence.(6) 午安。我是王大明。Good afternoon. Taming Wang speaking.(7) 我是杨文凯，请讲。Wenkai Yang. Speaking.问对方要找谁通常对方都会主动说出要找谁，但万一对方说不清楚，或是你没听懂，想再确认的时候，可以用下面的话问清楚。(1) 请问找哪位？Who do you want to talk speak to(2) 您找哪位？Who would you like to speak with

6、(3) 请问受话人的尊姓大名？The name of the person you are calling, please(4) 你要打给哪位Who are you calling请教对方的大名 接获老外打来的 ，应问清楚对方的身分，以便通报相关的当事人或做进一步的处理.(1) 请问是哪位？Whos calling, please(2) 请问您哪位？Whos speaking, please(3) 请教大名好吗？May I have your name, please(4) 请问大名好吗？May I ask your name(5) 请教您的大名。Your name, please.(6) 请

7、问您是哪位？May I ask whos calling, please(7) 请问您是谁？Who is this, please(8) 请问是谁？Who is that calling(9) 请告诉我您是哪位？Who should I say is calling(10) 您是哪一位？Who(m) am I speaking to(11) 要我通报您是哪位吗？Could I tell him whos calling(12) 请问您是何人？Whos that speaking, please(13) 请问是哪位打来的？Whos this calling, please不明了对方所言时 听不懂

8、对方的话却硬撑下去，并非明智之举，不如坦白请对方更简单明确的说明清楚。(1) 能说得明确一点吗Could you put that in more specific terms(2) 我无法确定你的意思Im not sure what you mean.(3) 很抱歉。我没听懂你的话。Im sorry. I couldnt follow you.(4) 你讲得太快了。我跟不上。Youre talking too fast. I cant keep up.(5) 请你再多解释一下好吗？Will you explain a little bit more(6) 你能说得简单一点吗？Could yo

9、u put that more simply(7) 恐怕我没听懂。能请你再说一遍吗？Im afraid I didnt understand that. Could you say that again, please(8) 对不起，我没听到，请你再说一遍好吗？Excuse me, but I didnt hear that, would you mind repeating it, please(9) 抱歉，我没听懂，请您拼一下好吗？Sorry, but I didnt catch that, would you mind spelling it, please1各种附与、质疑、同意、否认的

10、用语 通话当中需借助各种或表附与，或表惊讶，或表欣喜，或表婉惜，或表疑问，或表否认的短语，以利谈话的顺利推展。0 M1 h# 表惊讶(1) 真的呀？Really(2) 什么？ What(3) 别开玩笑Youre kidding!表欣喜(1) 好极了！ Great!(2) 太棒了！Fantastic!(3) 棒极了！Terrific!(4) 哇！Wow!表婉惜(1) 真糟糕。 Thats too bad.(2) 真可惜！ What a shame!,(3) 听到这样我很难过。Im sorry to hear that.W0 H!(4) 喔，原来如此.Oh, I see.!表同意(1) 没错。Ri

11、ght.(2) 正是。 Exactly.(3) 是的，一点也没错。 Ill say.(4) 你说得对极了。 You can say that again.(5) 好的。 OK表不同意(1) 我可不以为然。 I dont think so.(2) 不成！No way!(3) 不！No.(4) 喔，得了吧！Oh, come on!(5) 事实上不然Not really.通话将毕时的结尾语通话接近尾声，经常要来上几句客套话，以作为道别的前奏曲。请灵活应用以下各句，免得该收场时却不知如何下手。(1) 谢谢你来电。 Thank you for calling.(2) 感谢你打给我。It was kind

12、 of you to call me.(3) 很快乐跟你谈话。 Nice talking to you.(4) 让我们尽快聚聚。 Lets get together soon.(5) 我该挂 了。 Id better get off the phone.(6) 请随时再打 给我。 Call me again any time.(7) 有空请再打 来。 Call again when youve got time. !(8) 请代我问候珍妮。 My best wishes to Jane.(9) 请一定要再来 喔。 Please do call again.(10) 我随时快乐接到你的 。 Im

13、 always glad to hear from you.(11) 想聊的时候请随时来电。 Call again anytime you feel like talking.(12) 谢谢你回我 ，再见。 Thanks for returning my call, good-bye.(13) 让我们保持联络，再见。 Lets keep in touch, good-bye.(14) 那么下周二见。 See you next Tuesday, then1. Im calling from a public phone, so Ill call her again.2. Im not at ho

14、me now, so Ill call her around three oclock again.3. May I use your phone4. Would you mind if I use your phone5. How do I get an outside line解析：*1. public phone 是公用 ， pay phone 也是(投币式)公用 ；而公用 亭那么是telephone booth.*2. 在外打公用 就表示无法让对方回电，所以通常会再告知下次联络时间或方式。*3. 有时找不到公用 ， 必要时需向商家借用 ，或者在别人的公司借 时可用以上几句。*4. ou

15、tside line 是“ 外线，而extension 为 内线分机。1. Im sorry I have the wrong number.2. Is this 02-2718-53983. Sorry to have bothered you.4. Im sorry. I think I must have dialed the wrong number.5. Could I check the number Is it 2211-3344解析：1. 区域号码是 area code2. 号码的念法： 02-2211-3224念成：area code zero-two, two-two-on

16、e-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two3、抱歉这么晚打来的说法：1. Im sorry to call you so late. 对不起这么晚打 来2. I hope I didnt catch you at a bad time. 抱歉这种时候找你。含有希望没有打搅到你的意思3. I hope I didnt wake you up so early. 我希望这么早没有吵到你。4. Im sorry to call you so early. 对不起这么早打 来。5. Im sorry t

17、o bother you at this hour. 很抱歉在这时打搅你。4、有急事时的表达方法：1. Its urgent. Could I have her mobile phone number 我有急事，可不可以告诉我她的手机号码？2. Could you tell me where I can reach her 能不能告诉我在哪里可以找到她？3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以找到他。5、假设对方不在的说法：1. Its nothing important.

18、 没什么重要事。2. Its nothing urgent. Thank you ,good-bye. 没什么要紧事，谢谢您，再见。3. Ill call her again. 我会再打给她。4. Ill call back later. 我稍后会再打来。5. Please ask Miss Chen to call me back. 请陈小姐给我回 。6. Could you tell her to call Carol as soon as possible 能不能请她尽快打 给卡洛？7. Ask her to call Carol at home after seven, please.

19、 麻烦她在七点后打 到卡洛家。8. Can I leave a message 我可以留言吗？9. Please have her return my call.请她回 给我。10. Could you ask him to to call me back 可以请他给我回 吗？11. Please tell her Carol called. 请告诉她卡洛找她。12. Let me call back later again. Thank you. 我稍后再打 来。谢谢你。13. Please tell him to phone 2233-4455. 请他给2233-4455回 .6、 答录机

20、:1This is a recording. Im not at home now. Please leave a message after the beep. Thank you.这是 答录机。我现在不在家，请在哔的一声之后开场留言。谢谢！ 答录机 是 telephone answering machine)2This is Carol. Please give me a call when you are free. My number is 2244-6688.我是卡洛。有空请回 给我。我的号码是2244-6688.对 答录机留话时与一般留言无异，说出以下重点即可：1. 来电者姓名2.

21、 来电时间3. 来电目的4. 联络 或方式7、订购商品及询问：未完待续打 我是丹尼斯史密斯。This is Dennis Smith. *打 时常用This is.代替My name is.。This is Dennis Smith speaking.喂，是约翰吗Hello, John *常用于熟人之间。喂， 请问是丹尼斯史密斯先生吗Is this Mr. Dennis Smith请问是财务科吗Is this the finance department请问是吉姆贝克医生的办公室吗Is this Dr. Jim Bakers office我能借用一下您的 吗Do you mind if I u

22、se your phone *这句话直译是“如果我用一下您的 ，您介意吗。如果同意，答复是No(不介意)。Do you mind if I use your phone (我能借用一下您的 吗)No, please go ahead. (可以，请用吧。)我想找佐藤先生。May I speak to Mr. SatoMay I speak with Mr. SatoId like to speak to Mr. Sato, please.Is Mr. Sato there, pleaseMr. Sato, please. *这是最简单的说法。并不失礼，工作与日常生活中都可以用。Let me ta

23、lk to Mr. Sato, please. *这样说有点太直，除了对熟人以外一般不用。马克在吗Is Mark there *孩子们之间、朋友之间与比拟熟悉的人之间比拟随便的说法，工作中最好不用。真对不起，这么晚了还给您打 。Im sorry for calling you this late. *假设在早晨的话把late换成early。我希望我没打搅您。I hope Im not disturbing you. *disturb“打搅(休息与工作)。I hope Im not keeping you.但愿没吵醒您。I hope I didnt wake you up.I hope I di

24、dnt wake you up. (但愿没吵醒您。)No, you didnt. (没有，你没吵醒我。)我有急事要找巴尔先生。It is urgent I talk to Mr. Barr now.I need to get in contact with Mr. Barr right away. *get in contact with.“与取得联系。I need to talk to Mr. Barr immediately.有关明天开会的事给您打 。Im calling about tomorrows meeting.我给您回 。Im returning your call.Im cal

25、ling you back.接 喂!Hello. *英语中接 的人先说“Hello。Hello. (喂!)Oh, hello. Is Mark there (喂，马克在吗)对，我就是。Speaking. *对方要找的刚好是自己，就以这句“我就是答复。This is he. *女性用“This is she。This is Mr. Sato speaking. (对，我是佐藤。)This is. *有点儿生硬的感觉。是我呀。Its me. *常用于像夫妻间关系非常亲密的场合。ABC商务学院。您有什么事ABC Business College, may I help you *公司等工作场所接 时

26、的一般对答方式。个人家庭接 时只需说“Hello。Thank you for calling ABC Business College.Can I help you您是哪位Whos calling, pleaseWhos speaking, pleaseWho is this, pleaseMay I ask whos callingWho should I say is calling您想找哪位接 Who in particular would you like to talk to *in particular“特别、“尤其。他一直在等您的 。Hes been expecting your

27、 call. * Hes是He has的省略形式。Expect“抱有希望地等待。您要找哪个铃木Which Suzuki do you want to talk to这儿有三位姓铃木的。There are three Suzukis here.您能过会儿再打吗Would you mind calling back laterCould you call back later请转103。Extension 103, please. *extension“延长，在这里表示“分机 。May I have extension 103Could I have extension number 103Ple

28、ase connect me with extension 103.Would you transfer this call to extension 103我给您接103分机。Ill connect you to extension 103.Im transferring your call to extension 103.请稍等一下。Hold on, please. *hold on“等待。May I speak to Mr. Smith (请找史密斯先生。)Hold on, please. (请稍等。)One moment, please.Just a moment, please.H

29、old the line, please.Just a second, please.我让他接 。Ill put him on. * put.on“让接 。Ill connect you. (把 转接给你。) *connect“连接。我把 给您接过去。Ill transfer your call.Ill put you through.我把 转给负责人。Ill get your party for you. *party 不是“聚会而是指接 的对象。Let me transfer this call for you.Im transferring your call to the person

30、 in charge.我把您的 接到营业部去。Im transferring your call to the sales department.是贝克打来的，请接1号线。Mr. Peck is on line one.Mr. Peck for you. Hes on line one.Pick up line one. Its Mr. Peck.ABC公司米兰先生的 。You have a call from Mr. Miller of ABC.Theres a call from Mr. Miller of ABC.Mr. Miller of ABC is on the line.您要找的

31、人来接 了。Your party is on the line. *通过 交换台的接线员时，接线员接通 后常用的表达方式。Your party is on the line. (您要找的人来接 了。)Thank you. (谢谢。)无法接 时她正在接 。Her line is busy now. *busy表示“正在打 ，而不是“忙。Sorry, her line is busy now. (对不起，她正在打 。)Alright. Ill try again later. (好的。那我过一会儿再打。)Shes on another line now.Ms. Kane is talking to

32、 someone else now. (凯恩先生正在打 。)Im afraid shes on the other line now.对不起，她现在脱不开身。Im sorry, shes tied up at the moment. *tied up “忙得不能接 。对不起，她正在接待客人。Im sorry, she has company at this time. *company 除了“公司以外，还表示“朋友、“来客。您等会儿行吗Would you like to hold *hold“拿、“握住，即“不挂 等着。Would you like to hold (您等会儿行吗)No, Il

33、l call back later. Thanks. (不用了，过会儿我再打吧。谢谢。)Would you like to stay on the lineCan you hold the line, pleaseWould you like to hold onWanna hold (能等会儿吗) *只用于朋友或熟人，工作中不能使用。Wanna.是Do you want to的省略形式。表示“你想吗他现在不在座位上。Hes away from his desk now.他在公司，但现在不在座位上。Hes in but hes not at his desk right now.对不起，他出去

34、了。Im sorry, hes not in right now.Is John there, please (请问约翰在吗)Im sorry, hes not in right now. (对不起，他出去了。)Hes not in.Hes out now.Hes not here now.(他现在不在这儿。)Hes out of the office right now.他什么时候能回来When is he coming backWhen do you expect him backWhat time do you think hell be back他大概10分钟后回来。He should

35、 be back in ten minutes. *in 指的不是“以内，而是“之后，所以是“10分钟后的意思。他应该下个星期来上班。He should be back in the office next week.他休假到下个星期。Hes on vacation until next week.他打 来说病了。He called in sick today. *call in sick 是习惯用语，“打 请病假。他现在出差去了。Hes out of town now.他现在吃午饭去了。Hes out to lunch now. *out to lunch 惯用语，“午休。他现在正在开会。H

36、es in a meeting right now.他今天休息。Hes off today. *只用off就可以表示“休息。留言、承受留言您能过会儿再打来吗Could you call back laterWould you call again laterWould you mind calling back later请10分钟后再打。Please call me back in ten minutes. *in表示“从现在到以后、“以后。如果要特别强调在“时间之内的话，用within。表示在“某时间以后，用after。Would you call me back in ten minut

37、es, if you dont mind (你能10分钟以后再打来吗)Would you call me back in ten minutes if possible (你能不能10分钟以后再打来)您要给他留言吗May I take a messageMay I take a message (您要给他留言吗)No, thank you. (不用了，谢谢。)Is there any messageWould you like to leave a messageShall I take a messageCould I take a messageDo you have any messag

38、eMay I take a message过会儿我再打。Ill try again later.Ill call back later.Ill call again in an hour. (一个小时后我再打来。)能留个口信吗Can I leave a messageCan I leave Mr. Smith a message (能给史密斯先生留个口信吗)我给你打 了，可是占线。I called but your line was busy.I called but your line was engaged. *英式英语。请告诉他林恩凯恩给他打过 。Would you tell him t

39、hat Lynn Kane calledPlease tell him to call Lynn Kane. (请让他给林恩凯恩打 。)请转告他让他给我回个 。Please tell him to call me.Please ask him to call me.Please have him call me back. (请让他给我打 。)他怎么跟您联系呢How can he get a hold of youHow can he get in touch with youHow can he get in contact with you请告诉我您的 号码。Your number, pl

40、easeYour number, please (请告诉我您的 号码。)My number is 1234-1234. (我的 号码是1234-1234。)Whats your numberMay I have your numberCould I have your number我的 号码是1234-1234。My number is 1234-1234.请6点以前打1234-1234跟我联系。You can reach me at 1234-1234 until six oclock. *reach“ 联系。我再确认一下 号码，1234-1234，对吗Let me repeat the n

41、umber. Thats 1234-1234.The number is 1234-1234. Right (你的号码是1234-1234，对吗)好的，我转告他您来 了。OK. Ill tell him that you called.Ill give him your message. (我将转告您的口信。)您的名字怎么拼How do you spell your nameCould you spell your name, pleaseWould you please spell your nameCould you spell that (您能拼一下您的名字吗)您开会的时候史密斯先生给您

42、来 了。Mr. Smith called you during the meeting.我让他给您回 好了。Ill have him call you back.Ill tell him to call you back.Ill ask him to call you back.是不是让他给您回 呀Shall I have him call you backShall I have him call you when he gets back (他回来后，让他给您回 吗)Would you like him to call you backWant him to call you back *

43、是Do you want him to call you back 的口语缩略形式，比拟随便的说法。挂断 谢谢您打来 。Thanks for calling. *在接到对方 时，最后用该句完毕 以示礼貌。So, Ill see you tomorrow. (那，明天见。)Thanks for calling. (谢谢您打来 。)Thank you for your call.Well, I have to get going. (那，我得挂 了。)Thank you for your call. (谢谢您来 。)请随时来 。Please call again anytime.我得挂 了。Id

44、better get off the phone. *get off the phone 是“挂上 的固定说法。我得挂 了。I have to go now.I have to get going.我该挂 了。I guess Id better get going. *guess“想，get going“挂上 。能跟您通上话，我非常快乐，再见。Nice talking to you. Bye.请挂 吧。Please hang up the phone. *“挂断 用hang up,而不能用cut。Please put down the receiver.Would you please get off the phone (您能挂上 吗) 断了。I was cut off.I was disconnected.我还没说完呢，她就把 挂上了。She hung up on me. *hung 是hang的过去式。She hung up before I finished. 不通。The phone went dead.谢谢你给我回 。Thank you for returning my call.Thank you for calling me ba