2022年医疗质量管理工作总结.pdf

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1、工作总结/计划宝泉岭农场医院医疗质量管理工作总结2012 年我院坚持以“病人为中心”的服务理念，深入贯彻“五好一满意”服务的工作目标，着力改善医院服务态度，优化服务环境，规范服务行为，改进医德医风，以提高医疗质量，合理收费，降低医疗费用为落脚点，努力为患者提供优质的医疗服务，全面提升了医疗质量和服务水平。现将2012 年的医疗质量管理工作总结如下：一、加强医疗质量管理，保证和提高医疗服务质量。1、坚持对医院各医疗科室进行定期医疗质量和医疗安全检查，并进行汇总、分析。把减少医疗缺陷，及时排查、消除医疗安全隐患，减少医疗事故争议，杜绝医疗事故当作重中之重的工作来抓。2、认真做好依法执业管理工作。做

2、到了无执业资格医师资格和执业护士资格人员严禁上岗。3、严把医疗质量关，各科室严格执行各项规章制度，规范诊疗行为，坚持首诊负责制、疑难危重病人会诊转诊制度，把医疗质量始终放在首位，坚决杜绝医疗事故的发生。增强责任意识，完善各项防范措施，防患于未然。4、加强医疗质量、医疗安全教育，组织全院职工学习执业医师法、医疗事故处理条例、传染病法 等相关法律法规，工作总结/计划提高法律意识。5、加强全院医务人员的素质教育，树立正确的人生观、价值观、职业道德观。教育全院医务人员要以“病人为中心，以医疗质量”为核心，“五好一满意”为工作目标，改善服务态度，提高服务质量，减少医疗差错的发生。做好继续教育工作，有计划

3、的安排人员到上级医院进修及管局卫生局组织的各项业务培训工作。定期开展业务学习，狠抓各类医疗文书及处方的规范书写工作不放松。二、加强医院感染管理工作。成立医院感染管理领导小组，专人负责，责任到人，严格执行各项造作规程，保障医疗安全。定期进行医院感染检查，并进行汇总、分析，组织全院医务人员认真学习医院感染管理办法和相关技术规范培训工作，加强医疗废物管理工作，加强医院重点部门的医院感染控制工作，有效预防和控制医院感染，保证患者医疗安全。三、加强医院临床用药管理。对医务人员进行处方管理办法、抗菌药物临床应用指导原则的学习，严格执行特殊药品管理制度和药品不良反应监测报告制度，及时报告和处置药品不良反应。

4、做到因病施治、合理检查、合理用药、规范收费，杜绝滥用药、滥检查现象的发生。四、加强各类信息的报告、收集和分析。组织全院医务人员认真学习传染病防治法，及时上报国家规定的传染病。2012年，我院共收治门诊15991 人次，住院 1362 人次，门文档编码:CD4T6I6N1B5 HT4B9D10U1U6 ZN9U7H2O4J3文档编码:CD4T6I6N1B5 HT4B9D10U1U6 ZN9U7H2O4J3文档编码:CD4T6I6N1B5 HT4B9D10U1U6 ZN9U7H2O4J3文档编码:CD4T6I6N1B5 HT4B9D10U1U6 ZN9U7H2O4J3文档编码:CD4T6I6N1B

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11、人次比2011 年进一步提高，也存在许多不足之处。下一年我们将及时整改存在的医疗缺陷，不断提高医疗质量，为患者提供安全、有效、方便、价廉的医疗服务。文档编码:CD4T6I6N1B5 HT4B9D10U1U6 ZN9U7H2O4J3文档编码:CD4T6I6N1B5 HT4B9D10U1U6 ZN9U7H2O4J3文档编码:CD4T6I6N1B5 HT4B9D10U1U6 ZN9U7H2O4J3文档编码:CD4T6I6N1B5 HT4B9D10U1U6 ZN9U7H2O4J3文档编码:CD4T6I6N1B5 HT4B9D10U1U6 ZN9U7H2O4J3文档编码:CD4T6I6N1B5 HT4B

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