2022年医疗器械质量管理制度大全 .pdf
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1、质量管理制度目录一、各级人员岗位职责1、分管经理岗位职责 2 2、质量管理部工作职责 3 3、质量管理部经理岗位职责4 4、质量管理员岗位职责 5 5、采购员岗位职责6 6、质量验收员岗位职责 7 7、养护保管人员岗位职责 8 8、出库复核人员岗位职责 9 9、营业员岗位职责 10 二、医疗器械质量管理制度文件1、产品购进管理制度 11 2、产品销售管理制度 13 3、产品进货验收制度 14 4、产品仓库保管制度 15 5、产品在库养护制度 16 6、产品出库复核制度 17 7、效期产品管理制度 18 8、不合格产品管理制度 19 9、医疗器械质量跟踪和不良反应报告制度20 10、售后服务管理
2、制度21 11、人员学习培训制度22 12、质量投诉、查询管理制度23 13、文件、资料、记录管理制度24 14、卫生及人员健康管理制度25 15、质量验收程序26 16、仓库管理及在库养护操作程序27 分管经理岗位职责一、负责医疗器械经营的全面工作,认真贯彻执行国家有关医疗器械的法律、法规及行政规章。遵纪守法,依法经营,照章纳税。二、对所经营的医疗器械的质量负领导责任、民事责任和经济法律责任。负责组织实施本企业制定的各项质量管理制度。监督、检查、考核完成情况。确保医疗器械的安全、有效。三、认真做好企业员工的业务学习和培训,提高员工的职业道德及专业技术水平,做好各项服务工作,树立企业良好信誉形
3、象。四、抓好综合治理,搞好店容店貌、环境卫生、安全保卫、防火防盗等项工作,确保企业正常运行。文件名称:分管经理岗位职责编号:BZYY QD0012010-00 版本号:00 起草人张宏伟起草日期2010.09.01 审 核 人张晨阳审核日期2010.09.20 批准人张广菊批准日期2010.09.30 生效日期2010.10.20 变更记录:变更原因:文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编
4、码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E
5、1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编
6、码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E
7、1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编
8、码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E
9、1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1质量管
10、理部工作职责一、认真贯彻执行医疗器械监督管理条例及相关法律、法规及行政规章。协助经理做好本企业医疗器械的质量管理工作。二、负责本企业医疗器械质量管理规章制度的制定和实施;定期检查采购、仓储、销售人员等部门执行质量管理制度的情况;协助企业领导建立各部门质量负责人及有关人员参加的质量管理网络,沟通质量信息;分析研究质量管理工作中存在的问题,提出改进措施。三、熟悉所经营医疗器械质量标准,负责对医疗器械经营活动中的质量审核,有选择性地对一次性使用无菌医疗器械供应商进行质量保证体系的调查、审核,以保证购入产品质量。四、负责处理来自客户和患者对医疗器械的质量查询,根据用户对医疗器械质量的信息反馈,分析存在
11、的问题,需要多部门处理的,由主管经理协调解决。发现假劣产品或质量可疑产品,必须及时报告当地药品监督管理部门,不得自行做销售或退换货处理。五、建立三类医疗器械质量档案,做到对每个产品从采购、储存、销售到售后追踪管理。六、负责管理各类医疗器械质量信息;定期收集和分析来自药品监督管理部门、检验部门有关质量方面的文件、检验报告以及报纸期刊提供的质量信息,并加以编辑整理供领导决策和为采购提供信息,并按规定向有关部门上报反馈信息,及时向药品监督管理部门报告不良反应及重大质量事故,并在药品监督管理部门指导下妥善处理各种质量事故。七、指导医疗器械养护、保管、运输人员按产品性能合理储存和运输。八、负责质量不合格
12、医疗器械销毁前的审核及销毁产品处理的监督工作并做好销毁记录。文件名称:质量管理部工作职责编号:BZYY QD0022010-00 版本号:00 起草人张宏伟起草日期2010.09.01 审 核 人张晨阳审核日期2010.09.20 批准人张广菊批准日期2010.09.30 生效日期2010.10.20 变更记录:变更原因:文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 H
13、N4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7
14、Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 H
15、N4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7
16、Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 H
17、N4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7
18、Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1九、配合教育部门开展医疗器械的业务技
19、术培训并负责医疗器械质量的技术咨询。质量管理部经理岗位职责一、在分管经理的领导下,主持质量管理科的全面工作,对公司所经营医疗器械的质量负责。二、负责起草质量管理制度并组织实施,监督检查制度执行情况。三、协助分管经理做好人员培训与考核工作,不断提高员工的质量意识及工作效率。四、定期主持召开质量分析会,及时传达有关质量信息,收集、整理所经营产品的质量信息,及时提出改进意见。五、有权制止未经验收不合格的产品入库,并提出处理意见。六、有权制止在销售过程中发现的不合格品及失效产品出库,并提出处理意见。七、对本企业发生的质量事故,因违反质量法规而造成事故的责任者,有权追查原因,并提出处理意见。八、完成经理
20、交办的其他工作。文件名称:质量管理部经理岗位职责编号:BZYY QD0032010-00 版本号:00 起草人张宏伟起草日期2010.09.01 审 核 人张晨阳审核日期2010.09.20 批准人张广菊批准日期2010.09.30 生效日期2010.10.20 变更记录:变更原因:文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7
21、Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 H
22、N4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7
23、Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 H
24、N4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7
25、Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 HN4S3E1W2L7 ZZ2M7M5Z7Y1文档编码:CV6R3G6A1V7 H
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