2022年内分泌科年终工作总结电子教案 .pdf

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1、内 分 泌 科 年 终 工 作 总结精品文档收集于网络，如有侵权请联系管理员删除内分泌科年终工作总结20 xxx 年对于医院、科室、个人来说都是一个转变、成长、奋进的一年。在这一年中，科室遵循医院管理，坚持“以病人为中心，以提高医疗服务质量”为主题的服务宗旨，深入开展护理优质服务工作，完善各项规章制度，改进服务流程，改善住院环境，加强质量控制，落实护理质量持续改进，全年实现了“零投诉、零纠纷”，获得“温馨病区”称号。现将全年工作情况总结如下：一、坚持“以人为本”的管理理念。1、善于授权，激励下属，引导大家相互关心、相互爱护；变科室管理为大家共同的工作。在工作中善于发现、利用每位护士的长处，创造

2、机会让护士们扬长避短；在科室5 个责护组中，各责任护士优势互补，形成了群体优化组合的良好局面。以上举措，在科室营造了一种松紧相宜的工作氛围，在全院护士民意调查中，内分泌科成为最想去的临床科室之一。2、注重落实作为管理者的协助、支持、提供良好的工作环境和信息的功能，引导护士对自己的工作、学习、自我成长进行自我评价，强调自我管理，从而增强了护士责任包干制的自觉行为。二、加强业务学习，努力提高内分泌科的队伍素质。1、改革护理业务查房，率先在全院使用多媒体开展每月一次的PPT式护理查房和业务学习，对护理诊断、护理措施进行了探讨，并在其后进行学习心得、体会交流，以达到提高业务素质的目的。开展“每周一课”

3、、“沟通技能培训”等，内容以基础理论知识和专科知识为主。营造了浓烈的学习氛围，使科室护士们能自觉钻研业务。文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文

4、档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9

5、P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A

6、3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G

7、9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1

8、A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H

9、1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9精品文档收集于网络，如有侵权请联系管理员删除2、加强岗位技能的培训和考核。改变传统教学模式，对新护士、初级责任护士重视岗位技能培训，规范培训、考核内容，讲究实

10、效，不流于形式，同时加强护士注重平时工作习惯的培养。对新护士实行“一对一”导师制，完成新护士教学月目标计划表，采取带教与自学相结合的方法，并由带教老师进行考核，护士长不定期抽查，成绩在85 分以上为通过，否则进入下一轮培训。我病区今年共对 2 名新护士进行了此项培训，效果好。三、创建可持续发展的长效机制，建立全新内分泌科的护理服务平台1、开展“沟通技能培训”，并就典型案例进行分析、演练，继续改善服务流程，在日常工作中规范护士言语、行为。2、继续开展健康教育，对住院病人发放满意度调查表，（定期或不定期测评）满意度调查结果均在98%以上，并对满意度调查中存在的问题提出了整改措施，评选出了最满意护士

11、。3、开展“3H”护理服务模式，添置各种仿真花卉美化环境，为病人提供各种生活上的便利，如：设置“低血糖应急盒”、“阅读窗”等，从而建立内分泌科优质护理服务可持续发展的长效机制，创建了温馨病区。4、改革护理工作模式，改革排班模式，实行责任制整体护理责任护士对病人实行责任制包干，对所负责的患者从入院到出院实施整体、连续、全程的护理服务。5、深入开展健康教育工作，形式多样，如：每月大型讲座、每周科室小讲座，每周 5 个责护组交叉式考评并及时反馈，坚持电话随访、满意度调查等工作，满足病人日益增长的健康需求。文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW

12、5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3

13、M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H

14、10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:

15、CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 H

16、H3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB

17、5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编

18、码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9精品文档收集于网络，如有侵权请联系管理员删除以上措施提高服务质量，全年中病人及家属无投诉，科室无纠纷发生，医院组织的服务质量调查病人满意率98。7%，位居全院之首。四、完善各项规章制度、标准及流程，加强护理质量管理，杜绝护理差错事故发生1、重新制定责护班、主班工作流程及考评标准，规范各级护士考核内容及标准，制定初级责任护士应知应会考评表、新进护士上岗能力考评

19、表。2、配合护理部完成了责任护士分层认证，并修改各层级责任护士工作职责及考核标准。3、加强质量控制，发挥科内质控小组作用，充分利用“关口前移”，定期和不定期检查各项护理制度的执行情况，对科室、护理部质控中存在的问题运用PDCA 实行持续质量改进，提高护理质量水平。全年重大护理差错事故发生率为零。4、坚持交接班制度，各班认真做好床头交接班。护士长坚持每日深入病房，参加床头交班，认真做好督察工作，及时处理、协调、解决临床护理管理和护理质量中现存或潜在的问题。加强了危重病人的管理，做到熟练掌握护理急救技术，抢救程序及抢救药械的使用，提高了危重病人抢救急救的成功率。5、每周进行安全意识教育会，查找工作

20、中的不安全因素，提出整改措施，消除差错事故隐患，认真落实各项护理规章制度及操作流程。五、工作中还存在很多不足：1、基础护理有时候不到位，个别班次新入院病人卫生处置不及时。2、健康教育有待进一步深入，动态连续性有待加强。健康教育的理念有待更新，病人及家属的参与意识有待加强，自我管理能力有待提高。文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 Z

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24、 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9

25、文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A

26、9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1

27、A3 ZB5H10Q6H6G9精品文档收集于网络，如有侵权请联系管理员删除3、个别护士个性较急躁、工作中存在粗枝大叶的现象。文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H

28、10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:

29、CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 H

30、H3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB

31、5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编

32、码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9文档编码:CW5Z4W1A9P1 HH3M8Z7H1A3 ZB5H10Q6H6G9