导游英语教案资料.ppt

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1、导游英语 Still waters run deep.流静水深流静水深,人静心深人静心深 Where there is life,there is hope。有生命必有希望。有生命必有希望 Books for reference:&旅游英语，杨淑惠旅游英语，杨淑惠 编著，天津科技翻译出版公司；编著，天津科技翻译出版公司；&导游英语，刘会、张海让导游英语，刘会、张海让 编著，天津科技翻译出版公司；编著，天津科技翻译出版公司；&实用旅游英语，杨华实用旅游英语，杨华 主编，中国人民大学出版社主编，中国人民大学出版社&旅游英语会话词典，巽一朗旅游英语会话词典，巽一朗(日日),巽斯基巽斯基赫特赫特(日日

2、)著，外著，外语教学与研究出版社语教学与研究出版社&旅游英语词汇旅游英语词汇2000，徐，徐、马丽、马丽 编著，天津科技翻译出版公司编著，天津科技翻译出版公司&英语导游必读，朱岐新英语导游必读，朱岐新 编著，中国旅游出版社编著，中国旅游出版社&英语导游考试翻译练习，杨天庆英语导游考试翻译练习，杨天庆 编著，四川出版集团编著，四川出版集团天天地旅游出版社地旅游出版社&英文导游词的创作与讲解，尹燕英文导游词的创作与讲解，尹燕 主编，中国旅游出版社主编，中国旅游出版社&和老外聊文化中国，和老外聊文化中国，杨天庆编著，四川出版集团杨天庆编著，四川出版集团天地旅天地旅游出版社游出版社 Tips for

3、learning this course:Use the words and expressions in your daily life as much as possible;Speaking,doing oral work as much as possible is foremost,rather than reading silently.Making some necessary notes.Books for referenceTips for learning this course:FF About the tour arrangement About the tour ar

4、rangement.Information consulted&Useful Sentencesl We have two tours each week,leaving on Tuesday and Friday mornings.lThe whole tour takes four days and three nights.How long is the tour?Can you give me details on whats included in the journey?lThe coach leaves at 7:30 a.m.in front of the company.Th

5、e drive takes six hours,with three stops to see some sights.lThe second day youll take a five-day city tour.In the afternoon youll enjoy the landscape by water.FF About the tour arrangement About the tour arrangement.Information consulted&Useful SentencesWhat about the hotel accommodations?lYoull be

6、 staying at the Holiday Inn.Its a three-star hotel with three restaurants and a swimming pool.FF About the hotel accommodations About the hotel accommodationsFF About the tour arrangement About the tour arrangement.Information consulted&Useful SentencesWhat is the price of this tour?lThe total price

7、 is 600 yuan.FF About the hotel accommodations About the hotel accommodationsFF About the tour charge About the tour chargeFF About the tour arrangement About the tour arrangement.Information consulted&Useful SentencesAre all meals included in the price?lBreakfast and dinner are included in the pric

8、e.FF About the hotel accommodations About the hotel accommodationsFF About the tour charge About the tour chargeFF About the meal arrangement About the meal arrangementFF About the tour arrangement About the tour arrangement.Information consulted&Useful Sentencesl We have two tours each week,leaving

9、 on Tuesday and Friday mornings.lThe whole tour takes four days and three nights.How long is the tour?Can you give me details on whats included in the journey?lThe coach leaves at 7:30 a.m.in front of the company.The drive takes six hours,with three stops to see some sights.lThe second day youll tak

10、e a five-day city tour.In the afternoon youll enjoy the landscape by water.Information consulted&Useful SentencesWhat about the hotel accommodations?lYoull be staying at the Holiday Inn.Its a three-star hotel with three restaurants and a swimming pool.FF About the hotel accommodations About the hote

11、l accommodations.Information consulted&Useful SentencesWhat is the price of this tour?lThe total price is 600 yuan.FF About the tour charge About the tour charge.Information consulted&Useful SentencesAre all meals included in the price?lBreakfast and dinner are included in the price.FF About the mea

12、l arrangement About the meal arrangement ChinaChina Travel ServiceTravel Service Good morning Can I help you?Good morning Can I help you?travel brochuretravel brochure bus tour bus tour What is the price of What is the price of coach coach see some sights/enjoy the landscape see some sights/enjoy th

13、e landscape.Dialogue Learning accommodation accommodation a three-star hotel a three-star hotel a five-hour city tour a five-hour city tour by water by water Sounds interesting!Sounds interesting!.Dialogue LearningFF About the tour arrangement About the tour arrangement.Consolidation PracticeFF Abou

14、t the hotel accommodations About the hotel accommodationsFF About the tour charge About the tour chargeFF About the meal arrangement About the meal arrangementFF About the tour arrangement About the tour arrangementl We have two tours each week,leaving on Tuesday and Friday mornings.lThe whole tour

15、takes four days and three nights.lThe coach leaves at 7:30 a.m.in front of the company.The drive takes six hours,with three stops to see some sights.lThe second day youll take a five-day city tour.In the afternoon youll enjoy the landscape by water.Consolidation PracticelYoull be staying at the Holi

16、day Inn.Its a three-star hotel with three restaurants and a swimming pool.FF About the hotel accommodations About the hotel accommodations.Consolidation PracticeFF About the tour charge About the tour chargelThe total price is 600 yuan.FF About the meal arrangement About the meal arrangementlBreakfa

17、st and dinner are included in the price.普陀山二日游，每天发团；普陀山二日游，每天发团；行程安排：行程安排：D1 杭州早杭州早7:00到旅行社指定的地到旅行社指定的地点集合，点集合，7:30旅游车赴沈家门，中餐后，快艇旅游车赴沈家门，中餐后，快艇前往普陀山，游览西山景区；前往普陀山，游览西山景区；D2 7:30集合出集合出发游览，游览景点，游玩结束后快艇返回沈家发游览，游览景点，游玩结束后快艇返回沈家门，下午门，下午13:30集合坐旅游专车返杭；集合坐旅游专车返杭；住标准间，带浴室和空调；住标准间，带浴室和空调；610元每人，优惠元每人，优惠价价(pre

18、ferential price)490元，不包括餐费，元，不包括餐费，婴儿免费。十一和春节视情况而定婴儿免费。十一和春节视情况而定。.Consolidation PracticeSubstitution Work Substitution Work Substitution Work Substitution Work Useful expressions and sentence patterns used for providing consulting service for tourists.Sum-upl Practice speaking the useful sentences

19、as fluently as possible.l Preview the next chapter.AssignmentReviewThe main information provided for the tourists:The main information provided for the tourists:l l about the tour arrangement about the tour arrangementl l about the hotel accommodation about the hotel accommodationl l about the tour

20、charge about the tour chargel l about the meal arrangement about the meal arrangementetc.etc.Review普陀山二日游，每天发团；普陀山二日游，每天发团；行程安排：行程安排：D1 杭州早杭州早7:00到旅行社指定的地点集合，到旅行社指定的地点集合，7:30旅游车赴沈家门，旅游车赴沈家门，中餐后，快艇前往普陀山，游览西山景区；中餐后，快艇前往普陀山，游览西山景区；D2 7:30集合出发游览，游览景点，集合出发游览，游览景点，游玩结束后快艇返回沈家门，下午游玩结束后快艇返回沈家门，下午13:30集合坐旅游专

21、车返杭；集合坐旅游专车返杭；住标准间，带浴室和空调；住标准间，带浴室和空调；610元每人，优惠价元每人，优惠价490元，不包括餐费，婴儿免元，不包括餐费，婴儿免费。十一和春节视情况而定。费。十一和春节视情况而定。l l We haveWe have the tour of Mount Putuo each day.the tour of Mount Putuo each day.The whole tour takesThe whole tour takes two two days and one night.days and one night.l l Youll gather at Yo

22、ull gather at a.m.a.m.atat a designated departure place,then a designated departure place,then the the coach leavescoach leaves Hangzhou Hangzhou forfor atat a.m.a.m.AfterAfter lunch,lunch,youll head foryoull head for and enjoyand enjoy the Western Scenic Area.the Western Scenic Area.The second day

23、youllThe second day youll gather at gather at a.m.and visit the scenic spots,a.m.and visit the scenic spots,after thatafter that,youll youll go back to go back to byby yacht.At p.m.youll leave for Hangzhou by coach.yacht.At p.m.youll leave for Hangzhou by coach.l l Youll be staying at Youll be stayi

24、ng at standard roomsstandard rooms with with and.and.l l The total price is The total price is per person,the preferential price is per person,the preferential price is,meals are meals are not included,and babies are for free.On National Days and Spring not included,and babies are for free.On Nation

25、al Days and Spring Festivals,it depends.Festivals,it depends.Review普陀山二日游，每天发团；普陀山二日游，每天发团；行程安排：行程安排：D1 杭州早杭州早7:00到旅行社指定的地点集合，到旅行社指定的地点集合，7:30旅游车赴沈家门，旅游车赴沈家门，中餐后，快艇前往普陀山，游览西山景区；中餐后，快艇前往普陀山，游览西山景区；D2 7:30集合出发游览，游览景点，集合出发游览，游览景点，游玩结束后快艇返回沈家门，下午游玩结束后快艇返回沈家门，下午13:30集合坐旅游专车返杭；集合坐旅游专车返杭；住标准间，带浴室和空调；住标准间，带

26、浴室和空调；610元每人，优惠价元每人，优惠价490元，不包括餐费，婴儿免元，不包括餐费，婴儿免费。十一和春节视情况而定。费。十一和春节视情况而定。l l We haveWe have the tour of Mount Putuo.the tour of Mount Putuo.The whole tour takesThe whole tour takes.l l Youll gather at Youll gather at a.m.a.m.atat a designated departure place,then a designated departure place,then t

27、he the coach leavescoach leaves forfor atat.AfterAfter,youll head foryoull head for and enjoyand enjoy.The second day youllThe second day youll gather at and visit the scenic spots,gather at and visit the scenic spots,after thatafter that,youll youll byby yacht.At p.m.youll leave for by coach.yacht.

28、At p.m.youll leave for by coach.l l Youll be staying at Youll be staying at with with and.and.l l The total price is The total price is per person,the preferential price is per person,the preferential price is,meals meals ,and babies .On National Days and Spring Festivals,.,and babies .On National D

29、ays and Spring Festivals,.A Good Beginning is Half Done A Good Beginning is Half Done!By the end of this lesson,youll be able to:ObjectiveF Meet guests at the airportF Make the welcoming speechMeeting Guests at the Airport Procedure to remember:Procedure to remember:Come to the airport at least 30 m

30、inutes in advance,check the arrival terminal to confirm the actual time and arrival gate.Walk to the gate,establish a meeting/waiting site for the group,and note the location of the baggage claim area.Meeting Guests at the Airport Procedure to remember:Procedure to remember:Receive the group and off

31、er a friendly greeting,inquire about their trip,l Hello,everyone!Welcome!How was your flight?Good?I am glad you enjoyed your flight.l You had an awful/horrible flight?Oh,no!Well,you can relax now,and leave all your worries to me.and give brief but clear instruction as to the immediate procedure.l Im

32、 really looking forward to talking with you more,but for now,I thought you must be tired after this long flight and wed better go straight to the hotel,where you can get settled.Heres what we need to do:l The baggage will be arriving on gate 10 and Ill lead the way.Once were there,Ill designated an

33、area where you can put your bags when you identify them,and,when we have all of them,well proceed to the motor coach.l There are rest rooms in the baggage area which youre free to use,but please remain in the area,as we hope to be leaving the airport as quickly as possible.Meeting Guests at the Airp

34、ort Procedure to remember:Procedure to remember:Help tourists when they collect their luggage,and remind them to check if there is any damage.And then transfer the luggage to the vehicle.l Please check if there is any damage to your baggage.Your baggage will be put onto another vehicle to be sent to

35、 the hotel.Dont worry about it.Meeting Guests at the Airport Procedure to remember:Procedure to remember:Escort the tourists to their motor coach.l Have you all got your baggage?Good,now lets go to the motor coach.Please follow me and my flag.l Our motor coach is waiting outside.Shall we go now?Meet

36、ing Guests at the AirportUseful Expressions:Useful Expressions:l Hello,everyone!Welcome!How was your flight?Good?I am glad you enjoyed your flight.l Im really looking forward to talking with you more,but for now,I thought you must be tired after this long flight and wed better go straight to the hot

37、el,where you can get settled.Heres what we need to do:l The baggage will be arriving on gate 10 and Ill lead the way.Once were there,Ill designated an area where you can put your bags when you identify,and,when we have all of them,well proceed to the motor coach.Meeting Guests at the AirportUseful E

38、xpressions:Useful Expressions:lThere are rest rooms in the baggage area which youre free to use,but please remain in the area,as we hope to be leaving the airport as quickly as possible.l Please check if there is any damage to your baggage.Your baggage will be put onto another vehicle to be sent to

39、the hotel.Dont worry about it.l Have you all got your baggage?Good,now lets go the motor bike.Please follow me and my flag.l Our motor coach is waiting outside.Shall we o now?Welcoming Speech Tips for making a welcome speechTips for making a welcome speech Extend a warm welcomel Ladies and gentlemen

40、,welcome to x x.l Nothing is more delightful than to meet friends from far away.Welcoming Speech Tips for making a welcome speechTips for making a welcome speechl First,let me introduce myself.My name is x x.x is my family name.(You can call me xx if thats easier for you to remember.)I am from x x I

41、nternational Travel Service and I will be your local guide during your stay in x x.l This is Mr.x.,our driver.Mr.x is a responsible and experienced driver,so you are in good hand when riding in his coach.l Our driver is Mr.Wang.You can just call him Lao Wang.He has about ten years driving and workin

42、g experience in the travel industry.So you are in very safe and competent hands.My name is Li Ping.You can call me Lucy,if thats easier for you to remember.We are from China Youth Travel Service.On behalf of my company and my colleagues Id like to extend a warm welcome to you.Welcome to x x.Give a b

43、rief introduction Extend a warm welcomeWelcoming Speech Tips for making a welcome speechTips for making a welcome speechl To avoid getting on a wrong coach,wed better remember the number and features of our coach.The number is 27684.Some points for attentionl Perhaps the first thing you need to pay

44、attention to in this new stop is the coach youve sitting in.Our coach is a yellow Dawoo with CYTS painted on both sides and the number is Its preferable that you remember the number so that you can identify the coach wherever necessary.l Besides,we all want to be able to see and do everything thats

45、scheduled.We want to be efficient.No one wants to be sitting on the coach waiting for one or two people each morning,right?So,why dont we all agree right now to be considerate to everyone and not keep anyone else waiting.OK?Extend a warm welcome Give a brief introductionWelcoming Speech Tips for mak

46、ing a welcome speechTips for making a welcome speech Extend a warm welcome Give a brief introduction Some points for attention The wishes for the tours success and the members enjoymentl If you have any special interest,please let me know.My job is to smooth you way,care for your welfare and try my

47、best to answer your questions.l We highly appreciate your understanding and cooperation.l I will be your guide during your stay in this city.I am willing to do my best to make your visit a very pleasant one and I do want this to be the most memorable trip youve ever had.If you have any questions or

48、problems,do not hesitate to ask.It will be my pleasure and honor to be at your service.l As you are in a different culture and country,I am sure there are things that you are not familiar with and things you may not feel comfortable.So please be straightforward if any problems arise.I also hope that

49、 you are as understanding as you can.As your guide,I highly appreciate your understand and cooperation.Welcoming Speech Tips for making a welcome speechTips for making a welcome speech Extend a warm welcome Give a brief introduction Some points for attention The wishes for the tours success and the

50、members enjoymentl After the long flight you must be very tired,so now were heading for our hotel,the x x hotel,so that you can get settled and have a good rest.It will take us about x x minutes to get there.Introduce the hotell Its a four-star hotel in the center of the city.It has a restaurant,a b