2022年各部门岗位职责与工作流程模板教学总结 .pdf
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1、郑州江南春温泉酒店有限公司岗位职责与工作流程手册二零一一年七月第*章市场营销部岗位职责与工作流程二 00 一年七月文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X
2、2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9
3、P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2
4、C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J
5、6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6
6、C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7
7、O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2郑州江南春温泉酒店有限公司标准文件部门:市场营销部页数:2 页编号:岗位:营销部经理定编人数:1 人撰写:内容:审核:日期:2011年*月*日批准:营
8、销部经理岗位职责岗位名称:营销部经理直接上级:营销部总监直属下级:营销部主管岗位职责:1、充分了解和掌握市场信息,进行市场分析和预测;了解和掌握同行的业务状况,收集业务信息。向总经理提供报告,在建立可靠的商品销售的基础上,进行经济决策。2、组织完成酒店的业务拓展和商品的销售活动,树立和提高酒店的声誉,使酒店商品有一个好的市场。3、负责业务洽谈及协议,合同的制定与草签;受理个人及单位的订房,订宴会、租会议场地等业务。4、组织和参与“VIP”客人的接待,并将他们的信息及时的转告给有关部门,向客人详细介绍酒店的情况,了解他们的实际需求,尽量给予满足。5、凡大型的活动,要向有关业务的单位和个人,客户,
9、常客发贺电,文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG
10、6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT
11、7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8
12、I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:
13、CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8
14、HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 Z
15、F8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2贺年卡,或者可以邀请他们参加酒店组织的庆典或纪念活动。6、经常对长住客、机关团体、旅行社、宣传部门等进行拜访,密切保持与他们的联系,希望在业务上得到他们的支持。7、对待客人要热情友好,向他们介绍酒店的情况是要认真细致,给客人最好的印象。8、抓住机会进行
16、公关活动:如在酒会,宴会,茶花会,洽谈会,庆祝会等社交活动进行宣传。9、建立销售业务档案,以便进行查阅。10、负责对部门下属进行思想的沟通,交流和定期进行业务培训。11、完成酒店领导分配的其他工作。文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6
17、X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C
18、9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O
19、2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9
20、J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG
21、6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT
22、7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2部门:市场营销部页数:2 页编号:岗位:营销部主管定编人数:1 人
23、撰写:内容:审核:日期:2011年*月*日批准:营销部主管岗位职责岗位名称:营销部主管直接上级:营销部经理直属下级:销售经理岗位职责:1、维护本酒店和销售部良好的职业形象。2、通过与其他部门的联系和协调,为客人提供良好的形象。3、向销售部经理提供有效的建议。4、完成销售部经理要求的销售指标。5、确保并扩展主要商业客户的销售业务。6、对潜在及重要客户进行私人拜访。7、在酒店内招待宴请重要客户。8、安排陪同重要客户参观了解酒店设施及服务。9、了解潜在的和重要的客户。10、出席在酒店举办的所有促销及社交活动。11、了解市场情况和竞争对手的信息,如房价、促销活动等。12、通过酒店内外活动直接同旅行社商
24、谈销售业务。13、保持与旅行社及其有关组织的联络。文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9
25、 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文档编码:CG6C9P9O10Z8 HT7O2C6Z4M9 ZF8I9J6X2E2文
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