国际联号酒店前厅客房营销礼宾财务运营管理资料 Formatted GW4 Facilities Training Outline.docx

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1、GuestWreFacilities - Training OutlineNOTESOverviewWhat is the Facilities Module?Benefits of Work Orders?Benefits of Preventive Maintenance?Training Objectives for this moduleUsing Work OrdersTrainer Demonstration - Creating a Work OrderReview Creating Work Order (Critical Need to Kno 晒o Work Order #

2、 o Reference # o Incident Date/Time o Room Number Reported By Incident CodeQuick Keyword SearchTop 10 ButtonsIncident Code Button o Priority o Resolved By o Incident Notes o Assigned To o Status o Clear O Save o Print When Saved Checkbox o Copy LastFollow along Adding a Work OrderQ&AUpdatingClosing

3、Work Order (Critical Need toKnowio Recall - Assign o Print Work Orders o Recall - CloseDCC ConfidentialDCC ConfidentialQ&ATraining Reference GuideGuestWreFacilities - Training OutlineNOTESOther nnice to know topics & tips:o Show the Search option to displayWork Order or In Work status.o Using Public

4、 areas or back of house areas.o Recommend adding vendors/contractors to the Associate list to assign Work Orders.Work Shop Exercises o Exercises shown on overheado Review with Class (Q&A)Setup Room Preventive Maintenanceo Utilize Facilities Reference Guide and setup PM module with the Engineering Gu

5、estware Administrators in the live system.Schedule Room Preventive MaintenanceTrainer Demonstration of Room PM ScreenReview Scheduling a Room PM o Schedule Trigger o PM Classification o Current Schedule o Room PM Progress Information o Right Click (Where Rooms are listed) o Edit Button (on left) o S

6、orting Columns o Review Column Headers o Scheduled Date Option o Assigned To Option o Add PM o SaveFollow along Scheduling Room PMDCC ConfidentialTraining Reference GuideGuestWreGuestWreFacilities - Training OutlineNOTESNOTESPrint Preventive Maintenance Worksheets o Schedule Date o Preferences -Prin

7、terPaper Size Check List Assigned ToFollow along Printing PM WorksheetsRecording Completed Preventive MaintenanceTrainer Review Recording Completed PM o Complete Date o Locationo Scheduled/AII Radio Buttonso Sorting Columnso Complete” Checkboxo Edit Optiono Assigned Too PM Dateo Start Time/End Timeo

8、 Commentso Results o Work OrderFollow along Recording Completed PMOther nice to know11 topics & tips: o Removing room from completed list o View or Add Room Attributes fromRoom Detailso View Problem or PM HistoryWork Shop Exerciseso Exercises shown on overheadReview with Class (Q&A)QuizTraining Reference GuideI u p u oo a -磔一