21年项目管理师历年真题解析9节.docx

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1、21年项目管理师历年真题解析9节21年项目管理师历年真题解析9节 第1节 82 The specification for a particular part is 10 + or - 0.015. The standard associated process produces parts with a means of 10 and standard deviation of 0.002. The process capability index is:A. 0.002B. 1.0C. 2.5D. 7.5E. None of the above正确答案：C 质检人员使用的7规则rule o

2、f seven表明如果七个或更多的样件在检测状态都落在工艺均值的一边那么这批产品就在失控状态那么这种随机偏差导致的结果产生的概率是多少 （ ）A14.3%B3.12%C2.73%D1.56%E0.78%正确答案：D Increasing resources on the critical path activities may not always shorten the length of the project because:A Certain activities are time-dependent rather than resource-dependent (i.e., usin

3、g three ovens rather than one to bake a cake).B Safety, OSHA and EPA may have placed restrictions on the number of people used on certain activities or in the physical location of the project.C The skill level of the added resources might not be appropriate for the activities to be performed.D Addin

4、g more resources may create additional work and produce inefficiencies (i.e., additional people may need training and supervision.)E All of the above.正确答案：E 你在一个建筑工程公司工作，负设计世界最先进的鸡笼。这个项目非常复杂，需要成千上百张设计图。你将第一张设计图所需要的时间乘以设计图的数量来估计设计这个鸡笼需要多久的时间。这是下面哪一种估计类型？（ ）A数量基础型B专家型C类比型D参数型正确答案：A 156 An informal com

5、munication network on a project and within an organization is called a(n):A. free upward flowB. free horizontal flowC. unrestricted communication flowD. grapevineE. open network正确答案：D 购买保险是-风险的例子A、 降低B、 转移C、 接受D、 避免正确答案：B 80 What tool have project managers come to use to identify all of the costs as

6、sociated with a project.A. A bill of materialsB. A Gantt chartC. An arrow diagram network.D. A work breakdown structure.E. B and C only正确答案：D 什么时候需要制定附加风险应对措施A、 WBS发生变化B、 成本基准计划发生变化C、 预料之外的风险事件或影响大于预期影响D、 项目计划于更新正确答案：C Techniques that can improve communication include:A establishing a single, one-wa

7、y communications channelB avoiding face-to-face communicationC using redundancy (i.e. saying it two different ways) whenever possibleD disregarding the sensitivity of your receiverE All of the above.正确答案：C21年项目管理师历年真题解析9节 第2节 The Quality Risk _ .A is minimized through continuous monitoring.B is cons

8、idered a long term risk.C will be reflected in the in-service life of the project result.D B and CE All of the above.正确答案：E 在当今的高科技环境中，要成功的激励一个团队，项目经理要使用哪些激励理论才能保持一个快乐高效的团队？A、 期待、X理论B、 Y理论和Masolw等级制度C、 Y理论，期待、Herzberg保健因素D、 Herzberg保健因素、期待正确答案：C 灵敏度分析和头脑风暴法是两种不同的风险识别方法，灵敏度分析的优点有：A、 仅针对公众确定风险B、 考虑独立的

9、答案C、 管理层理解可能会有大量不同的结果D、 可以提供项目经理可能缺乏的对项目的理解正确答案：C Approval to proceed is normally made at the end of the _ phase of a typical project.AconceptualBdevelopmentCimplementationDexecutionEclose-out正确答案：AA 以下哪个工具用于行政收尾A、 项目档案B、 项目产品文档C、 绩效报告方法D、 采购审计正确答案：C 将用以研究的风险列表是（ ）的一个输出A风险识别B风险定性分析C风险定量分析D风险应对规划正确答案

10、：D 以下哪项是参数估算的例子？A、 回归（还原）分析B、 学习弯曲（Learning bend）C、 自下而上D、 关键路径法（CPM）正确答案：A 月报中的进度计划偏差为0。便事实上，里程碑事件被延迟了，下列哪个报告不正确？A、 沟通管理偏差B、 资源管理计划C、 关键路径状态D、 风险评估正确答案：C 24 A quality control manager decides to increase his daily sample size from three to six. The size of the control band will:A. increaseB. decreas

11、eC. remain unchangedD. not determinable from given dataE. None of the above正确答案：B21年项目管理师历年真题解析9节 第3节 什么是风险的拥有者？A、 对风险的识别负责B、 掌握风险来源的某个组织C、 受到风险严重影响的某个组织D、 对风险应对策略的实施负责正确答案：D 184 Utility Theory:A. considers the risk propensity of the decision makers.B. is based on proven statistical methods.C. deals

12、 with the usefulness of the end product.D. is a key element of ISO 9000E. B and C正确答案：A 143 The document authorizing functional areas to charge against the project is the:A. Work authorization form.B. Scope baselineC. Project charterD. Management planE. Linear responsibility chart正确答案：A 22 When a ma

13、jority of team members must agree before a decision is reached _.A. some team members may become alienatedB. future group effectiveness may become damaged.C. the PM may lose credibilityD. the project manager will most likely have to utilize a conflict resolution techniqueE. All of the above正确答案：E 在项

14、目管理中项目协调员表格：A、 使项目冲突最小化B、 授权项目协调员在职能组织把工作分配给个人C、 仅用于对母公司举足轻重的大型项目D、 用来克服矩阵组织的缺陷正确答案：B 你的项目有一些不同的工作结果。你正在收集关于这些工作结果的信息，包括有哪些方面消耗了项目成本，完成了哪些可交付产品以及哪些还没有完成。你将在下列哪项流程中使用这些信息？A、项目计划执行B、全面变更控制C、业绩报告D、范围核实正确答案：D The extent of project management techniques to be used on a project are determined mainly by th

15、e _ and _ of the project.A . budget, scheduleB . quality requirements, scheduleC . size, type of industryD . nature, sizeE . project manager, sponsor正确答案：D 95 A Project Status Report would include all of the following except:A. Cost and schedule reportsB. Changes to scope. cost or scheduleC. Narrati

16、ve explanation of variancesD. Personnel problems on the projectE. Upcoming activities正确答案：D 通过标准偏差测定的过程随机偏差可以通过什么手段直接降低A、 研究散点图B、 增加质量检验员的数量C、 改进全面生产系统D、 确认偏差模式正确答案：C21年项目管理师历年真题解析9节 第4节 ISO 9000标准：A、 说明如何生产品B、 规定实施质量系统的细节C、 为质量系统提供框架D、 提供最大过程要求保证为客户提供优质产品正确答案：C 以下哪项不属于质量管理中使用的根原因分析技术？（ ）A鱼骨图BIshika

17、wa 图C系统或过程流程图D检查清单正确答案：D Using the table in the Special window, Which task is completed?A dig holeB remove debrisC surveyD set formsE place concrete正确答案：B 151 The extent of project management techniques to be used on a project are determined mainly by the _ and _ of the project.A. budget, scheduleB.

18、 quality requirements, scheduleC. size, type of industryD. nature, sizeE. project manager, sponsor正确答案：D Scope Management:A.entails managing the projects work content.B.is a subset of configuration management and as such is performed by CM specialists.C.is concerned with naming all activities perfor

19、med, the end products which results and the resources consumed.D.is not a concern of the project manager.E.None of the above.正确答案：CC 应用在统计过程中控制表中的“7的规则”的意思是A、每一千个检查中产生七个典型的拒绝B、七个连续的衡量是上升的、下降的，或者是相同的C、每一千个员工至少应该配有七个监督人员D、即使七个测量的结果都低于或者超出控制线，一般的情况是目前有可能出现异常，但也有可能属于正常的情况正确答案：B 当代冲突观认为：A、 冲突是不好的B、 冲突是由麻

20、烦制造者引起的C、 应该避免冲突D、 冲突常常是有利的正确答案：D 196 The Cost Performance Index is computed as:A. budget cost of work performed divided by actual cost of work performedB. budget cost of work performed minus actual cost of work performedC. budget cost of work performed minus budget cost of work scheduledD. budget c

21、ost of work scheduled divided by budget cost of work performedE. actual cost of work scheduled divided by budget cost of work performed正确答案：A 147 Which of the following is referred to as sunk cost:A. management reserveB. contingency fundC. cost budgeted for construction under waterD. expended funds

22、over which there is no further controlE. forecasted budget over-runs正确答案：D21年项目管理师历年真题解析9节 第5节 在项目的执行过程中指派了一名新的项目经理该项目在按计划执行项目经理发现客户对报告方法有抱怨项目经理应当做的第一件事情是什么（ ）A检查沟通系统B询问客户的抱怨和要求并寻求解决方案C建议修改对客户的报告D让项目队伍提出替代方案正确答案：A 46 R D project managers in high-tech companies most often motivate using _ power.A. Ex

23、pertB. RewardC. ReferentD. IdentificationE. None of the above正确答案：A 62 The purpose of a dummy activity in an activity-on-arrow diagram is to:A. Identify a task that could be replaced by another.B. Take the slack time into account.C. Show a task that is not necessarily needed.D. Denote a milestone.E.

24、 Show a dependency relationship正确答案：E 以下哪些工具或技术用于信息发布过程（ ）A沟通管理计划、项目计划、信息发布系统B信息发布系统、信息检索系统、绩效报告C沟通技巧、信息检索系统、信息发布系统D沟通技术巧、工作结果、状态报告正确答案：C 93 When a project manager is running over the budgeted costs, the project manager can typically _ to attempt to get the project back on budget.A. Reduce features

25、and/or functionalityB. Increase risk.C. Incur a schedule slippage (to obtain more favorable pricing due to lengthened delivery times)D. All of the above.E. A and B only正确答案：D The actual configuration of a PERT/CPM network _ the amount of resources that can be devoted to the project.A.Increases.B.Is

26、not affected byC.Does not requireD.Is heavily dependent uponE.Is the only means of determining正确答案：DD The scope baseline/project charter is prepared by the:A Project managerB Project manager and project officeC Project manager, project office and functional teamD Project manager, project office, fun

27、ctional team and project sponsorE Project manager, project sponsor and customer/user正确答案：E 不确定性通常被用作是风险的术语，暗示不确定就是风险。不确定是一个不知道的情形，它可能是由于缺乏信息去对一个事件发生的可能性进行充分地量化，进而推断最可能的结果造成的。因此，不确定在项目中潜在的主要影响应当是:a. 对80%将来风险爆发的情形指定一个风险爆发系数b. 被忽略直到得到额外的信息去解决暴露出的实际风险c. 有计划的指定一个有选择的方法即可能有一个高风险指数，但是有足够的认识d. 在项目执行前决定，但是必须

28、在开始这部分工作前解决e. 在项目执行前解决或推迟项目对未定状态达成一个好的谅解正确答案：D d Kimmons 和Loweree 660 页 不确定因素将是影响项目成功的关键因素，同时不能被确定，因此它的影响束缚了已经确定的前进任务。 可能影响组织项目团队的一个限制因素是A、执行组织和组织结构B、小组成员之间沟通不畅C、人员配备要求不够明确D、小组士气正确答案：A21年项目管理师历年真题解析9节 第6节 154 A Work Breakdown Structure:A. assures all work is identifiedB. subdivides the project into

29、manageable segmentsC. provides the project sponsor with a time-phase task summaryD. both A and BE. All of the above正确答案：D 下列哪类合同对承包商的成本风险最大？A、 成本加激励费B、 固定价加激励费C、 成本加固定费D、 固定价正确答案：D 下面哪一项指的是权变措施（ ）A对负面风险事件的一个应急计划B当没有预料到的风险(Unkown Unkonwn)发生时采取的一个应对行动C对风险管理计划中描述的风险的具体的回应D一个前瞻性的、有计划的风险应对措施正确答案：B权变措施是指针

30、对已经出现的那些先前未曾识别的或者已经接受的风险而采取的未经计划的应对行为。 95 A life cycle project manager tends to have the following characteristics:A. balanced trainingB. stronger administrative skills than technical skillsC. stronger technical skills than administrative skillsD. stronger human resource skillsE. None of the above正确

31、答案：B 91 Back charges refers to:A. transferring charges from sub-contractors to the ownerB. adjusting payments to reflect late invoices consequenceC. the cost of corrective action taken by the owner and charged to the contractor for non-conformance D. gaining restitution from the owner for non paymen

32、tE. C and D only正确答案：C 你决定将你们机构中其他的项目经理组织成一个学习小组，以帮助他们准备PMP考试。每个人都非常想得到这一证书，因为CEO决定向每个通过考试的人发5000美元的红包。当你组织这个小组时，用的是什么样的沟通类型？ （ ）A横向的B纵向的C正式的D外部的正确答案：A 你是本地最大医院的项目经理。研究表明病人要等很长的一段时间才能接受治疗。事实上，在过去几个月中有几个人在等待就诊的过程中死去了。你正领导一个项目团队来确定总理2的范围并提出建议和解决问题。为帮助确定产生这一问题的因素，你和你的团队决定应用以下哪一项技术？（ ）A因果图B帕雷托图分析C离散图D控制

33、图正确答案：A A common way by which executives provide the project manager with written authority is through:A . A common job description for all project managersB . An appointment letterC . A project charterD . All of the aboveE . B and C only正确答案：E 32 In the PDM, common constraints include:A. Start-to-s

34、tartB. Finish-to-startC. Finish-to-finishD. B and C onlyE. A, B, and C正确答案：E21年项目管理师历年真题解析9节 第7节 87 Japanese quality control has improved dramatically in the last 30 years for all of the following reasons except:A. the use of quality circles.B. small, continuous improvements in quality control.C. th

35、e use of worker suggestion systems.D. the use of quality control charts.E. focusing quality control efforts on production outputs正确答案：E 97 In preparing a good project definition, experienced project managers will:A. Concentrate mainly on the end product rather than costs or benefits. These come late

36、r.B. Realize that only the tip of the iceberg may be showing. As a project manager, you must get beneath it.C. Understand that a project definition/plan is a dynamic rather than static tool, and thus subject to change.D. Try to convert objectives into quantifiable terms.E. All of the above正确答案：E A c

37、omparison of completion status to baseline is referred to as _.A.Earned value measurement.B.Percent complete.C.ACWP.D.BCWSE.None of above.正确答案：AA 以下哪项不属于成本控制的输出？A、 成本基准计划B、 变更请求C、 完工估算（EAC）D、 附加计划编制正确答案：C 84 Risk can be divided into two basic types; business risk and pure (or insurable risk). Of the

38、 following, which one(s) fall(s) under business risk?A. liability lossB. direct property lossC. profit lossD. personnel-related lossE. B and C正确答案：C Which of the following are part of the purchasing cycle:A define needB prepare and issue purchase orderC inspect incoming goodsD All of the above.E A a

39、nd B only正确答案：E 58 Continually measuring and monitoring the actual cost versus the budget is done to _.A. analyze the reasons for variancesB. establish the variancesC. identify the problemsD. All of the above.E. None of the above正确答案：D 强矩阵和弱矩阵用在项目组织的矩阵结构中是指：（ ）A组织实现目标的能力B项目团队成员相互之间以及和项目经理之间的物理接近度C项目

40、经理对小组资源的权利度D团队成员的凝聚力正确答案：C 对一个项目使用项目管理技术的程度主要由项目的和决定的 （ ）A预算进度B质量及进度要求C项目所处行业类型及规模D性质规模正确答案：D21年项目管理师历年真题解析9节 第8节 效用理论Utility Theory （ ）A考虑决策者的风险倾向B基于被证明的统计理论C处理最终产品的适用性DISO9000的一个关键要素EB及C正确答案：A 87 Which type of process involves the agency holding discussions with each of the offerors, after receipt

41、 of their proposals, in the process of arriving at an agreement prior to the award of a contract?A. Sealed biddingB. Competitive proposalsC. Noncompetitive proposalsD. Formal bidE. Verbal bid正确答案：B 预算更新通常在什么时候进行？A、 项目经理知道如果不修订预算则会导致成本超支B、 范围变更得到批准C、 项目的任何一个方面重新制定了基准计划D、 应急或管理储备被动用正确答案：B By using Pro

42、ject Risk Management techniques, project managers can develop strategies that do all but which of the following:A Significantly reduce project risksB eliminate project risksC provide a rational basis for better decision makingD identify risks, their impact(s), and any appropriate responsesE None of

43、the above.正确答案：B 167 Scheduling is the process by which decisions are made concerning:A. Tasks to be accomplished.B. Personnel/organization that will be assigned to accomplish the task.C. Time when the tasks are to be completed.D. All of the above.E. A and C only正确答案：E 您正在管理一个大项目需要您的项目队伍中的一部分人到有很大时差

44、的不同国家中生活您的很多项目成员在您的国家中地域颁布也很广在下列选择中选择团队沟通的最好方法（ ）A电子邮件B使用带密码的环球网C频繁的电话会议D面对面的会议正确答案：B 当你评审项目的成本绩效数据时，根据基准偏差的程度不同，需要不同的响应。比如，10%的偏差可能不需要立即的反应，但100%的偏差则需要进行调查。有关怎样计划管理成本偏差的描述应该包含在A成本管理计划中B变更管理计划中C绩效测量计划中D偏差管理计划中正确答案：A 41 In the project environment, the individual ultimately responsible for quality control is:A. The line workers who must strive to do things right the first time to avoid quality problems. B. the companys quality control manager who must work with th